Outstanding experience! Hotel personnel extremely courteous and helpful. Room was nicely furnished and very comfortable, the food was excellent both for the included breakfast buffet and for dinner. Great entertainment in the lounge, We loved this hotel and would highly recommend it.
the beds really not comfortable, crazily hard
Generally a very good hotel. Particularly liked the pool area.
Great service, room and location
Nothing; excellent hotel
Service at the Grill restaurant was a little disorganised and the restaurant was understaffed.
The kindness of the people and the comfort of the room.
The room was perfectly decorated with a nice mix of fabrics, textures and natural wood. Two LCD digital tv's with surround sound and an ipod dock were a nice touch. The staff was always ready and willing to help answer any questions we had. Free extended check out time allowed for enjoying a full day in Zermatt on the day of check out.
an pleasant hotel
we like lot the spas and the food. People working at beauty spa are very polite and attentive. The water jets of in- & out-door hot tubs are powerful and playful. Each set of jets takes turn to blow water in different forms, for head and shoulder, for legs and feet, for back or whole half body. The breakfast buffet is rich and healthy.
It would be nice if the hotel keep some spared jackets (or leather shoes) available, so some guests could borrow them for attending the Friday's Gala dinner (a semi-formal evening) when they, in particular, family with children/teens, are just taking the vacation in casual.
Wonderful view and beautiful room.Lovely pool. Good food for breakfast very good selection and quality.friendly helpful staff.
Temperature of water in jaccusi pool wasnot warm enough