Everything was excellent. It would be nice if bigger and obese people would take two seats. The guy next to me was obese and I was squeezed into my seat. His big shoulders forced me to constantly move away from him since he spread into my space as well
Flight from USA to Dubai was comfortable. There is some serious miscommunication between the staff who does checkin and immigration staff in India. Air Suvidha rules are enforced here as a requirement by the Indian government and without it not allowed to board the flight. The Indian authorities don’t even bother to check it. Please update either side of aisle. Vegetarian food from Dubai to Bombay was not that great at all. It was cold and chewy. Dubai being a hub can provide better options. Staff is very good and took good care of passengers. Please appreciate their hard work.
Pros: "On time. Efficient. Great crew."
Cons: "The sandwiches on the quick hop between abidjan and accra aren't that great."
Pros: "Noce ride. Cabin crew was very friendly and helpful"
Cons: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"
Pros: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Cons: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Cons: "Too many security checks at the airport. multiple times opening bags even after through security and scanning. Meal times were at weird times. Dinner at 5am??"
Cons: "Lap dances. Strippers. Cabin crew in miniskirts snd high heels."
Pros: "This flight was as expected from Emirates airlines, They always make sure that the crew on flights to Europe and Usa is the best."
Cons: "Comparing this flight on Emirates airlines which is from Bahrain going to spain with the previous flight on Emirates airlines as well but was going from Bahrain to Dubai there is a huge difference starting from Time professionalism and crew treatment and captain experience on making the flight comfortable the level of everything changes my flight to Spain was very comfortable and quite and the food was delicious the crew was very helpful and polite the captain is very professional and he made us feel very comfortable in this flight smooth take of and landing."
Pros: "Seats were comfy and as expected perfect seat 79k"
Cons: "Stewards took a while to respond to the buzzer yet I was sat by the quarters Also food wasn’t offered the choice as they had ran out"
Pros: "Delayed my first flight and I missed all my connecting flights and put me on another flight 12 hrs late"
Pros: "We got to whole destination safely"
Cons: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal. Then we loaded on a bus, asked to get off after a while because our flight was delayed, left waiting some more with minimal information before we eventually got on the last leg of the flight. It was a mess."
Cons: "Very disorganized at the airport of Abidjan with mutliplr but useless checkings. It was a tota mess at the security checking. The flight was delayed for 1 h"
Cons: "Boarding was okay though it took longer than 1h. The flight was delayed for 30 minutes because the engine to start it was not functional. Very strangr"
Pros: "I read bad review after bad review of Air Côte d'Ivoire prior to flying them, and so approached this flight with trepidation. To my pleasant surprise, everything went off without a hitch: orderly boarding and on-time departure; comfy & clean new planes; delicious in-flight meal with wine; efficient disembarkation in Dakar with prompt, hassle-free baggage claim. ZERO complaints. This airline is great - don't be like me, book without hesitation!"
Cons: "NOTHING - everything was flawless. Thank you!!"
Cons: "Flights are always delayed and boarding is disorganized. No communication"
Pros: "Never on time"
Cons: "Flights are always delayed and boarding is disorganized. No communication"
Cons: "They changed our return time and added an extra hour layover."
Pros: "Flight was booked as direct abidjan to Ouagadougou on the 8th, then back on 10 th but in fact went past to Niamey then back to Ouagadougou, completely disorganizing all previously made arrangements and without prior warning! Quite unacceptable, as this was a repeat performance of what occurred the previous day, and was obviously planned, yet we were not informed. I will say your flight attendants are pleasant and professional."
Cons: "Lack of communication"
Pros: "Smooth and fast. No problems or complications. Nice that we were served a small meal. Delicious!"
Pros: "Boarding on time, nothing as problem, crew did good job and the food was also okay."
Pros: "Pleasant check-in staff. Friendly flight attendants."
Cons: "Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area."
Cons: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"
Pros: "The crew was very nice and all flight details were available and constantly updated."
Cons: "Ethiopians App for self check-in."
Pros: "Fast gate work."
Cons: "Lost luggage and the food and silent movie option (no headphones provided for overhead movie)"
Pros: "The crew was amazing. The crew is an asset to the airline"
Cons: "Boarding is chaotic."
Pros: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Cons: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."
Cons: "stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby"
Pros: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Cons: "No complaints, well done to the Ndjamena team."
Pros: "Ground stuff was trying tobe very helpful but it ended with trying. Also they did not inform us about he change of stoping in Cairo"
Cons: "Old airport that is uncomfortable with bad lounges that are not even worth going into."
Cons: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"
Flight was reported three times. I spent 12 hours at the airport. There was no accommodations (hotel or food). I will never travel with air Burkina again
Pros: "Seats on the plane were comfortable."
Cons: "We booked a flight for 8:00 am. We got to the airport 3 hours before the flight. The security did not let us through to check in the luggage. We were kept not knowing what was going on until 7:30. We were worried to miss the flight. In the meantime we tried to find out what happened ASKY was pushing the blame on AirBurkina and AirBurkina was pushing the blame on ASKY. Basically the flight at 8:00 was not existing and we flew at 17:00. We did not get any recompense, had to stay in the airport for so many hours and could not even leave the luggage as there is no such facility."
Pros: "On time, pleasant service, good food for such a short flight"
Pros: "Stayed on the plane for the flight to Lomé. Smooth transition for new passengers and clear instructions for passengers remaining on the plane. Clean-up crew went through the cabin removing all trash in the pockets and on the seats and floor. Even seatbelts were arranged."
Pros: "Clean, comfortable aircraft. I noticed the economy seats were the same size as the First Class seats. The meal was actually good!"
Cons: "The computer was down at check-in, which held up processing and meant no luggage tags. Fortunately, that was not checked at the destination."
Cons: "Medium size flight Comfort in business class just minimal Meals not varited"
Pros: "More attention for passengers on business class at arrival. Comfort already limited in the flight (seat size)"
Cons: "Small size seat in business So special arrangements at arrival for business class, at least a dedicated shuttle when one is available for VIP travelling in eco"
Pros: "It's was a nice flight I'll definitely recommend air Burkina"
Cons: "Boarding was 20 minutes late, and the communication about the delay was not clear."
Pros: "The crew was rude and unhelpful."
Cons: "The professionalism of the crew, the quality and taste of the food. The comfort of the seat."
Pros: "I was concerned about Royal Air Maroc’s mixed reviews, however, our direct flight from Miami to Casablanca was on time, no damage or loss of luggage, coach seats were okay, food was average, flight and crew were polite and helpful. All-in-all it was satisfactory for the price."
Cons: "The food was average - standard for coach."
Pros: "The crew was ok , they lack customer service skill. The landing in Istanbul seemed very dangerous. Never had such landing in my life"
Pros: "Very comfortable & spacious seats. We were provided with blanket, pillow, mask, socks. Nice food and tea service."
Cons: "No personal tv."
Cons: "Was not advise about Extra Charges for luggage 70.00 EUROS PRR CHECKED BAG"
Cons: "Were never informed, kept in the dark about why we were delayed closed to 5 hours .it was an officer who anonymously told us there was a bagger handler strike"
Pros: "Crew was nice"
Cons: "Flight delayed without good reason got in very late TVs didn't work Dirty bathroom Not comfortable"
Pros: "Late from Dakar, couldnt provide accommodation at Casablanca, Late again from Casa entertainement system wasnt working on my seat"
Cons: "Pretty much everything"
Cons: "We could have had regular updates on why our flight was delayed so long"
Pros: "The crew was really friendly. The Food was good. . I really like it"