Pros: "Having social distance space to take a nap"
Cons: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."
Pros: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"
Pros: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."
Pros: "The service is excellent. Best of the airlines bar nane"
Cons: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."
Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Pros: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Pros: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Pros: "Flight attendants very nice"
Cons: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Cons: "It would be great if you could serve warm food instead of bread."
Pros: "The service was excellent. They are very helpful and friendly."
Cons: "Maybe refresh the plan in the near future. Other then that it was very enjoyable trip."
Pros: "TK Lounge in Istanbul"
Cons: "Business Class boarding process is not well setup. I expect that If you are paying significantly more for a business class, you would have priority boarding at least ... this didn't happen. We were asked to be there at the gate 1 hr before the flight of which 40 mins were spent just waiting in a room packed with people."
Cons: "Too warm, chaotic boarding, not enough baggage space, airline couldn’t upgrade me at the gate with miles."
Cons: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"
Pros: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."
Cons: "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."
Pros: "The food is ok as is the entertainment on board."
Cons: "The crew could be nicer and more responsive"
Cons: "Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid."
Cons: "My husband's passport expires in March of 2018, 4 months from travel dates and we weren't allowed to travel because it has to be 6 months. We booked our tickets in August of 2017, Turkish Airlines could've told us this. During booking, they ask for passport expiry date, what's the point if you're not going to tell us in advance and wait till our travel date to tell us this information. We couldn't travel on our vacation as planned and we were charged an additional $3,000 to change our tickets."
Few people on the plane - Was great! The plane was late to board and over an hour late to arrive. They said it was airport control. How can these things not be booked it advance? Very frustrating!
Pros: "Crew was good"
Cons: "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."
Cons: "Return flights delayed. Delay same as flight time so not great."
Cons: "The boarding process could have been more smooth. The flight wasn’t comfortable. The crew wasn’t courteous and more rude. The food was not good at all."
Cons: "They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period."
Cons: "Lovely new Dreamliners. Best TV screen but poor content/choice of shows. Rest good."
Pros: "Food about average."
Cons: "First plane was late boarding and flying. No time made up, so second flight was also late. We lost our hotel reservation because they heard flight was late."
Pros: "The 20 yr old A330/200 was decided past its sell by ..."
Cons: "Very poor movie & TV choices. Business class seat very uncomfortable"
Cons: "Late arrival of the plane. Seat not comfort, basic serviceS"
Pros: "Boarding was easy and no delay in departure"
Cons: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
Cons: "There wasn’t any entertainment on this flight though which made the time a little difficult to pass..."
Pros: "Staff was efficient and pleasant. The food was excellent and nicely served."
Cons: "The lie flat seats were narrow and not very comfortable."
Pros: "The seat. The BC lounge , the A380 BC. The food the service all ex excellent !"
Cons: "The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all"
Cons: "The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase."
Pros: "Some of the crew members were unfriendly, the economy seats were not very comfortable, there were no snacks on a 14 hour flight only water was freely available"
Cons: "As above"
Cons: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
Cons: "They upgraded me to business since I am gold member"
Pros: "Boarding was quick and professional. Service was excellent and entertainment was varied with movies, shows and games with accompanying head phones."
Cons: "The foot rest in business class didn’t work, but the seat still reclined and was comfortable."
Pros: "Both planes had USB ports for charging phones. Food was better this time."
Cons: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."
Pros: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Cons: "Crew was a little rude"
Cons: "The boarding process was so poor and clumsy that made the take off an hour plus delay. The plain was almost 10 miles away from the departing gate. Ground staff were unfriendly, rude, ignorant."
Pros: "Flight was pretty empty so I had a whole row to myself which was incredibly comfortable"
Pros: "The crew was very professional and the coffee was great."
Cons: "Boarding was unorganized and late, the bus drive to the plane took 15 minutes to get to, the seats and cabin looked old and frayed, the flight departed late, one of my luggage did not make it to my destination. This is the worst airline I have traveled on."
Pros: "Crew members were doing the best from what was given."
Cons: "The on board entertainment sound system was broken. The bathrooms were unclean."
Pros: "The boarding was quick and organized. We actually took off 10 minutes earlier than our scheduled time. The crew were courteous and polite."
Cons: "The selection for the entertainment programs was not updated with the latest movies or comedy shows. Also, the classics like “Friends” only 10 episodes of one season!"
Cons: "Boarding was so bad, no wi-fi, and service was ok"
Pros: "Very bad flight , didn’t like the plane, toilets were not cleaned , not much assisted and poor handling by the crew Sine most of the people were coughing, I felt like I was sitting in the hospital"
Cons: "I didn’t like the plane most of things were not cleaned and my headphones were broken the crew was not welcoming Pathetic service This was my first ever flight from Saudi airlines but I am very disappointed so next time will go on emirates"
Pros: "I liked that there was an area for praying on flight. Also, I liked the food."
Cons: "My trip had two flights. The first one, from IAD to JED was the problematic one for me. I purchased the highest Internet package to finish some work on the flight. The service was terrible. I purchased 300MB for $25. I barely used less than 60MB in several hours of work because of terrible connection. Yet, when I complained to Saudia customer service, they insisted that there was no technical issue, refused to give me a refund, and did not even apologize. The transit in Jeddah's airport was terrible. The bathrooms are very dirty and smelly. In the return flight, we had an overnight stay in the airport. People typically need to sleep at this time. However, the airport was very crowded and, for so many people, there was not even enough seats to sit down."
Pros: "Level of services and crew behavior are much better than before... keep up the good work..!!"
Cons: "Food needs a long way to go..."
Pros: "The crew was very nice"
Cons: "The food is not that good for such long trip"