I like Turkish airline, but the food sucks. None of my children eat the food, including me, and it was really hot and
Very bad this airline changes my schedule date of travel and get me stranded in Istanbul for three days, paid for only one day hotel accommodation with only one breakfast and i had to pay for lunches ,and dinners and hotel accommodations for the two and half days
Working stuffs in flight are very welcoming,but boarding stuffs are the Ghana airport don't know their job.
While we were picking up passengers in São Paulo, on our way from Buenos Aires to Istanbul, it was impossible to use the bathrooms for 90 minutes. The crew was largely inattentive with one or two exceptions. They should distribute more water for a flight that long. When I signal that I wanted to have a second glass of wine, my prayers were left unanswered…
I did not have a good experience from the first point of contact to the check in person to boarding and the comfort of the seats. I would not travel on Turkish again. I will let my family and friends know about my experience which was not a pleasant one.
Customer service is very bad. They don’t understand English or Arabic which made it very hard to communicate with them. Also when calling to discuss any issue with ticket reservation they hang the phone on you even when speaking to the manager. I will not fly Turkish airlines and I will not recommend to family and friends
Boarding from Accra was chaotic and disorganized. Otherwise, it was a good flight with good food and customer service
Boarding was chaotic. The agent was so rude and yelled at me for standing in the lane according to my number instead of cutting across to get to him. So rude. Also asking to gate-check luggage was lengthy and chaotic. Not a good boarding experience.
In general terms the service was excellent. I would ask that they add more content in Spanish to the catalog of movies, series and music.
The crew was excellent, but the flight was a little delayed and the temperature on the plane was too warm.
It was a good experience - too many times checking at the airport - every time had to remove shoes , belt , laptop etc. that was a bit of exaggerated. The seat had a sharp metal plate -- which torn into my jeans.
I paid for internet that did not work and had to pay more to have it
Planes are good. However the entertainement system is slow. The headphones are of low quality and I could hardly hear a movie The movies lack subtitiles
Our first flight was delayed and when we got off that plane, nobody was really helping to direct us to the next gate. It was very frustrating. One staff simply said hurry, which wasn’t helpful. We had to go a long way to get to the next gate. Another issue on the plane itself was the bathrooms were disgusting and filthy and it didn’t seem like anybody was checking on them were cleaning them and it was a long flight. There was urine on the floor and they stunk. Also, the screen in front of my seat did not work, and I tried different headphones and still had no sound. You would think somehow those things are reviewed occasionally for working order.
It was an old aircraft, stiff seats almost wooden chairs with thin cushions. Food was ok.
Plane was late with no information or announcement … had to walk up n downstairs.., had not communicated this … and ppl had suitcase to carry .
Like: Plane made it to the destination. Dislike: Food is terrible, no entertainment, very dirty airplane.
I had a full row so can't imagine how this could be better
I still cannot find my luggage. I need my luggage.
The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.
Hello, I did not take the flight from IAD to Cairo- Istanbul on July 14 and could not travel because my next flight was from Istanbul to Tehran. Due to the tension there, I was advised to not to travel. Indeed, I was at the IAD airport at the boarding time 9am, on july 14, I informed egypt air counter head then that I am not taking the flight to Cairo and istanbul!, the team head gave me the contact of local office of egyptair in vienna, VA but they were not in the office on July 14 and I left three voice messages and email explaining my situation to them, but no reply came back from Egyptair Virginia office yet.!! I then informed underpricer customer support on whatsup about the situation and there auto reply sustem said that the support team would call to arrange for rescheduling or refund. but no one contact me yet. Can you provide proper support ?? Thank you Alaa Mohseni B 703655 1662 conf no. CYFFHW
Overall it was a good flight like any other normal flight staff could a littler nicer pretty short and was their to do their job so overall good services can’t complain
The experience exceeded my expectations and reflected the significant progress.
My flight was great. Service by the crew was great. Only issue I had wss it got extremely warm mid way thru the flight. To the point it was a little uncomfortable
As usual, the flight was late with the typical excuse of "a technical issue beyond our control." This is the same excuse they use every late flight which is EVERY flight.
To be honest, there has been a significant improvement in the level of EgyptAir in terms of service and food quality.
Flight was delayed for 3 hrs and there is nothing at the terminal except going back through security again. Food was offered but no vegetarian option
The worst experience ever, me and my little daughter suffered a lot on this trip. If there is zero or below-zero evaluation, definitely, I will give them.
The flight was late 1 hr in amman with no ac
The plane was falling apart. Screens didn't work. My chair didn't work. My tray didn't work. It makes me nervous about the maintenance of vital functions for flight. The food is horrible. We never eat it.
