The flight was 45 mins late leaving, we sat without a/c for some of this, 2nd Meal was a slice of pizza. Movies were good.
Terrible last row seats many seats available but no offer to move to better seat
The baggage drop-off in Stuttgart is bad: after online check-in you cannot use the automated baggage drop off as indicated on the website. You can use the terminals but have to cue to 1 of three open and slowly working counters to drop the bags. took about 45 minutes wait time.
Cabin crew professional, polite and friendly, boarding was seemless, but come on KLM surely you can do better than a pack of cheesy biscuits as an inflight snack
They only had vegetarian food left on the flight which I wasn’t happy about. I didn’t get any food to eat at all.
The food & entertainment really stood out in terms of quality. The nasi goreng & chicken satay were absolutely delicious. It’s great that KLM feature international cuisine.
It was nice to be on a legacy airline, people try at least.
The boarding was one of the worst I’ve ever experienced. The fault lays on Ohare Airport and not so much the airline. The waiting area by the gate was the size to accommodate a regional flight for 20-30 people and right next to a busy walkway. When you cramped nearly 300 passengers into that space is was unbearable.
The seats are too cramped in that plane. If you’re above 1,80m consider alternatives or first class I guess… There were no emergency exits to seat somewhere with more legroom
Everything in general was great, but we left 30 minutes late
I like Turkish airline, but the food sucks. None of my children eat the food, including me, and it was really hot and
My experience with Turkish Airlines was good. I didn’t get the meal I ordered. So I didn’t have anything to eat which was disappointing.
Very bad this airline changes my schedule date of travel and get me stranded in Istanbul for three days, paid for only one day hotel accommodation with only one breakfast and i had to pay for lunches ,and dinners and hotel accommodations for the two and half days
Working stuffs in flight are very welcoming,but boarding stuffs are the Ghana airport don't know their job.
Boarding from Accra was chaotic and disorganized. Otherwise, it was a good flight with good food and customer service
This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!
The crew was excellent, but the flight was a little delayed and the temperature on the plane was too warm.
Leaving on time would have been a good start . Sat in plane while they cleaned around us . We got to Turkey raced to our next flight to see plane sitting at the gate 5 minutes before departure time to be told “ plane is gone “ while obviously it wasn’t . Showed them time on my phone before departure. Then “ gate is closed “ . Then he said “Instead of talking to me you need to go talk to someone else to get another flight “ . We booked business class no service waited in line to have to rebook same flight day later. Offered hotel room but wait for a bus to heard us to what I’m sure would have been cheap hotel. Opted for private cab and decent hotel at our own expense. Bad service at ever turn . NEVER TURKISH AIRLINES AGAIN !
Boarding in Madrid was among the worst. Not the worst, but pretty bad. Cabin crew was very professional and friendly, as usual, I might add. Somebody needs to adjust the temperature in the cabin (i.e. too hot) and also the ventilation (there was none until arrival). Entertainment console didn't work (not the first time I have reported this incidence). Overall, TK is still one of my favorite airlines because of Istanbul and the lounge in Istanbul.
Service et qualité. Retard départ vol cdg ist, baggage n'a pu arrivé. Temps de transfert très court. Livré le soir.
The flight was very smooth, however, the quality of food was mediocre.
I paid for internet that did not work and had to pay more to have it
Boarding was disorganized. Cabin crew was rude. Food was okay. Baggage was lost in Jeddah. Called airline for the past 5 days, either no response or saying the same thing as always which was "No bag has arrived. It should be here by tonight."
My recent experience with ASKY Airlines was disappointing. The check-in process was disorganized, and I was provided with inaccurate information regarding baggage requirements, resulting in unforeseen expenses. Additionally, the ground staff demonstrated a lack of professionalism and appeared insufficiently trained to handle passenger needs effectively. Regrettably, this initial encounter has left me reluctant to consider future travel with the airline.
It was wonderful best Air lines covert and all very happy with their service they have been very helpful and friendly
For Vegetarian Food was very poor. Though we had opted for Asian Vegetarian Food they didn’t serve but only what was available was served. We were offered Smoked Salmon!
Food was really not appealing. There was a blocked sink in the toilet. Toilet is cramped and the wall between the 2 toilets are not secured properly.
1. They messed up my baby food order. 2. They messed up my confirmed seats. 3. The screen on my seat was not working at all. So, it’s a horrible experience
I still cannot find my luggage. I need my luggage.
it was a nice tripe but they need to work on the serving of soda,they should be abled to serve cain soda not on cup.At least each passenger should be entitled to one cain of soda not serving on cup.thanks.
Club Europe is always lovely. I really enjoy everything about it. One thing that has changed in recent years though, is the swap to Prosecco from Champagne in the lounges. This is really disappointing. I really don’t like Prosecco, and always looked forward to a lovely glass of champagne in the lounge. Is it possible to change back? It does make the whole experience a little more of a luxury experience.
They need to improve their service at the airport. Rather than a bus, they need to park the plane at a station like normal airlines to so passengers can just walk out of the plane into the airport and catch their next flight
Flight was cancelled at the last minute with no explanation. No viable alternative offered and zero customer service support. Totally useless.
With my outbound flight I didn’t get the food I wanted whiles others did. I was sad
Taking off and landing were smooth. I didn't have anything to complain about.
The check at Accra was very bad . I had to be in the queue for solid two hours simple because your staff were pushing people and lifting the balustrade for them to jump the queue. This situation made us very made with your Accra check in crew. I have video of what I am putting across and I am happy I have the opportunity now.I can send the video to you if you are ready to punish those involved.
The crew was great but we sat in the plane for over an hour before takeoff combined with a 4 hour delay on our previous flight caused us to miss planned scheduled meetings in Geneva.
The food and how the aircraft landed was so smooth
Of 5 bags that we had in our group only 3 turned up at our destination. That was over 24 hours ago and it looks to be another 24 minimum before we see the other 2 bags. Communication has been terrible.
My flight to and back from Accra there was trash in glove compartment where I wes seated . The flight were pleasant
They canceled my flight and they haven’t reimbursed me yet.
Easy flight, on time, easy check in but long lines.
Dirty seats, entertainment unit not working. The crew member assisting in giving boarding passes was rude. She didn’t give us the seats we bought and then tried to give us 4 seats saying they were in the same row which they were not. We had paid for our seats to be assigned!. Food was bad, service was poor. My son had asked the hostess for a sprite which she told she would get but did not
Flight was late, economy seats are uncomfortable, and there is no entertainment. Food looked good, although I did not eat as it was Ramadan. Flight crew competent and professional. Ticket was not good value for money. Too expensive.
Horrible. Flight was overbooked and I was put on a flight to Miami without a leg to my final destination. And Kayak is not helping resolve the problem
There is nothing Royal about Royal Air Maroc. Old planes, poor service, no entertainment and not one of my 4 flights was on time.
Check-in could have been a little early and I wished the airline would have serve some better real food rather than serving a very hard bread for a 8hrs flight.
On line check was unavailable even tho I was receiving emails to check in and select my seat. At the gate was told all seats were taken ahead of time and was pre assigned a bad seat. When could you check in the choose a seat ???? The ran out of all food choices in business class !!! I had nothing to eat. They told me to pre order a special meal. I don’t want a special meal I was a regular meal. Seats very uncomfortable for business class prices.
Babies, crying, movies and sound doesn’t working overpacked and delayed flight
Old aircraft with a terrible business class setup and poor connection experience in Casablanca. Strongly suggest you pay a bit more and fly a different airline.
