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Pros: Great comfortable seats

Cons: Crowds in airport

Cons: Always need more room

Cons: Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!

Cons: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Pros: Good flight

Pros: Crew was great!

Cons: I'm a frequent flyer with AA; it's very dissapointing that I have missed my connections with AA about 60% of the time this year. I don't know what's going on with the airline, but it seems they are falling behind the curve in terms of punctuality. Seriously thinking about changing airlines.

Pros: Left lake but still made it on time

Cons: Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses.

Cons: The cabin was hot for the whole flight

Pros: Cabin was not cold

Cons: Respect passenger seat selection - we were downgraded from economy plus to economy with non reclining seats! Flight crew rude - referring to passengers as “bodies”!!! Entertainment system not working. Internet does not work on most of the flight!!

Pros: Seat was nice

Cons: Was not asked for my ID on check in, Cold on plane, was not offered snacks, steward was chomping on his gum annoying...no in flight food offered, speaker system was loud and hard to hear

Pros: Crew was amazing but the seats were small and had very little leg room

Cons: Food service and beverages were mediocre at best

Cons: Check in was slow, I had to pay $130 for 4lbs of overweight bag, $200 to change a flight, they screwed up the first change and almost charged $200 more until I asked them to review the “quality assurance” call, the flight was delayed because they had to find a new crew, and again because of a part.

Pros: Crew was great

Cons: All was great

Pros: We got earlier than expected to our destination

Cons: Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people

Pros: The crew was pleasant and helpful.

Cons: The plane was an outdated jalopy. I thought the exit doors were going to fly off. This was in vast contrast to the 737 plane that we had taken earlier in the day for a flight from BNA to ATL.

Pros: Crew was great, seats were comfy and the entertainment options were good.

Cons: Flight was delayed but it happens.

Pros: Crew was nice and helpful and flight was smooth. The movie made the trip even better.

Cons: Nothing

Pros: Good flight

Cons: Delays

Pros: Most was pretty standard. We did arrive 30 minutes early, which was nice.

Cons: My bag was checked at the gate, and I was told I could pick it up in Sint Maarten, my final destination. I arrived in Sint Maarten to learn that AA had left my luggage at Charlotte Airport, despite having landed 30 minutes early.

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Pros: United es la peor aerolínea nos trataron muy mal y nos cobraron exceso de equipaje sin tenerlo y casi perdemos el vuelo por su culpa

Cons: The flight was delayed, the first most important part is to depart on time keeping in mind the customers schedule as well that are travelling with the airline. No communication between the airline and ground department, was not happy at all and probably not fly unites again. Also they charge bags?

Cons: Fruit & cheese tray unavailable

Cons: The seat was awful. Boarding was disorganized. Luggage retrieval was awful. They closed the ramp for a long time and then didn't communicate.

Pros: Smooth, efficient and timely.

Cons: Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes.

Cons: Late flight. Unacceptable

Pros: Boarded as soon as I arrived at the gate. Left and arrived on time. Happy, pleasant staff. Everything as expected or better.

Cons: Nothing, really.

Pros: Excellent crew and clean aircraft

Pros: United es la peor aerolínea nos trataron muy mal y nos cobraron exceso de equipaje sin tenerlo y casi perdemos el vuelo por su culpa

Pros: Food was excellent, seating was comfortable and entertainment choices were good.

Cons: Boarding could have been more organized. It seemed to have been a little chaotic.

Cons: The changes of time and gates were disturbing.

Pros: Airplanes, entertainment, boarding, check in

Cons: Food, conections

Cons: Not lost my bag!

Cons: American Airlines in Lima refused to accept my bags 50 minutes prior to departure (not my fault, due to a delayed flight) and caused me all sorts of headaches and problems. I almost had to sleep in a hotel over night. I missed my flight because AA were idiots.

Cons: The cabin was hot for the whole flight

Pros: Flight attendant Louis was great. He was very nice and friendly. Calmed me down when I was nervous about turbulent. Great staff overall!

Pros: Crew was great

Cons: All was great

Cons: Always seem to be delayed

Cons: Less legroom than other airlines but have never flown to South America before

Pros: The A330 was comfortable and the crew was efficient and cheerful.

Cons: Delta is the best experience we've had of late.

Pros: Free upgrade to business class

Cons: Nothing

Pros: Nothing

Cons: Not having so many delay and not seating on a plane for over an hour to take off.

Cons: The worst airplane in terms of seating space and comfort.

Cons: If the flight had left on time

Cons: Difficult time connecting to wifi.

Pros: Everything was done in a good amount of time.

Cons: Better room in seats....feels really tight

Pros: Crew was great!

Cons: I'm a frequent flyer with AA; it's very dissapointing that I have missed my connections with AA about 60% of the time this year. I don't know what's going on with the airline, but it seems they are falling behind the curve in terms of punctuality. Seriously thinking about changing airlines.

Pros: The crew was fantastic and very nicely got us into an earlier flight and allowed my wife and I to sit together for our 10th anniversary

Cons: The entertainment apps were difficult to use

Pros: Delayed, packed, bought a sandwich! Good sandwiches!

Cons: Packed and delayed

Pros: In flight entertainment

Cons: Food provided, other than snacks, would be a plus

Pros: There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat.

Cons: Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized

Pros: Left early and arrived early!

Cons: WiFi didn’t work

Pros: Crew onboard was fine

Cons: Flight delay with min amount of explanation

Cons: The changes of time and gates were disturbing.

Cons: Drink service was extremely slow on this flight.

Cons: Great flight but old regional jet

Pros: 48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again

Cons: Cramped seats, rude flight attendant

Pros: There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great.

Cons: The boarding situation is odd and less organized or structured than any of the other airlines I've flown with.

Pros: Crew was nice and helpful and flight was smooth. The movie made the trip even better.

Cons: Nothing

Pros: Nothing

Cons: Flight was canceled

Pros: Crew was fantastic but seats lack padding which agrivated my tailbone.

Cons: A second beverage service would have nice.

Cons: The cabin was hot for the whole flight

Cons: My luggage is missing. It would be better if it was not missing

Pros: Aisle Seat

Cons: Landing on time

Pros: Sat at exit window, extra leg room. Crew was attentive.

Cons: N/A

Pros: first flight was cancelled: second flight was 4 hours late so I did not get on it because I would miss connections and any later flight would put into Kiev at 1 AM... thus 3 nights with no sleep. I then cancelled.

Cons: first cancellation was understandable but everything after that was a fiasco including waiting 11 hours in Customer Service line to rebook cancelled flight.

Cons: The entire time there was a clogged bathroom smell coming in waves. The crew was forgetful of requests. Not a pleasant flight.

Cons: Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!

Cons: Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick.

Pros: In flight entertainment

Cons: Food provided, other than snacks, would be a plus

Pros: On time departure and early arrival. Crew was great.

Pros: The crew was courteous and helpful. The cabin was clean and seat was comfortable.

Cons: Aircraft interior was a bit dated. Entertainment was via handheld device either your own or one provided by the airline.

Cons: Not gotten cancelled on August 18 and delayed for 24 hours with no compensation for hotel we had to get. Then would be nice to not get delayed 4 times on today’s flight arriving home at 2 in the morning on a day we HAVE to go to work because we already are in trouble for missing previous day.

Pros: Customer service was acceptable

Cons: Flights were cancelled and had to take another airline. Bags were also lost for 5 days!

Pros: We arrived safely

Cons: Late take off with no explanation No on board entertainment Other isle we sat in was even more cramped than the others.

Cons: Making enough room for the seat to relax especially the long flight

Cons: Punctuality

Cons: Missed my connecting flight. Ended up being ticketed with a different itenerary with 11 hrs layover in Dulles washington. Had to spend my own money to hotel and taxi. And just few hrs when I finally arrived to my final destination, i had to work since I didnt have anymore sick time or vacation time. Very exhausted. Its was a night shift 12 hrs duty.