Pros: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Pros: "Private cabins in business class"
Cons: "Better control over boarding process"
Pros: "Crew was excellent"
Cons: "Food could be better and please offer drinks before you serve meals like European air lines."
Pros: "Always on time"
Cons: "Food bad. Much better taste at the lounge in Doha"
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "The entertainment was good."
Cons: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."
Pros: "YES--best airline for sure!"
Cons: "Congratulations on achieving excellence."
Pros: "Friendly crew"
Cons: "No alcohol served"
Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pros: "Great service from all staff ,"
Pros: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Cons: "No complaints great flight"
Pros: "Nothing was spectacular."
Cons: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Pros: "I REQUESTED vegetarian meal and did not get, just veggies salad was given and staff was just saying they are sorry, that is all they can do,, Not even a decent dessert even after I REQUESTED again for it,, don't know if I will travel again with QATAR"
Cons: "HOSPITAL LIKE FOOD GIVEN,"
Pros: "The ease of connection from New York to Nagpur. It was a breeze."
Cons: "My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!"
Pros: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"
Pros: "Movies collections, friendly staffs"
Pros: "Smooth take off and landing."
Pros: "great staff"
Cons: "Some of the head phone are not working at all...."
Pros: "Always fun flying with them."
Cons: "Nothing disposable about the airline but booling process gave me a headace"
Pros: "Stewards were great"
Cons: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Pros: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Cons: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."
Pros: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Pros: "I like everything about the flight"
Cons: "Everything was ok"
Cons: "Few selection of food."
Pros: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Cons: "Meals could have been better. The good didn't compare to business class on other airlines."
Pros: "Helpful staffs and great stewardess!"
Cons: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Cons: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"
Pros: "It was a long flight from US but was comfortable. Staff was courteous."
Pros: "Economy treated like first class!"
Pros: "I was able to sit with my family - Our original seats were not together"
Cons: "Food choice"
Pros: "Cabin crew were excellent, very nice and accomodating"
Cons: "Check in staff and customer service reps were unprofessional and unhelpful. We had an 8 hour layover on both legs, no access to the lounge or a hotel was provided. I explained we were on our way to our wedding and it would be nice to have some rest. They were rude with the way they told us no, they even suggested we sleep on the floor of the airport. We ended up paying for the lounge, but then so did about 1000 other people, there was no room for us to sit together. My wife's allergy free meal wasn't provided on the first flight. We had to speak to about 5 people to get a meal ticket at the airport and they were very reluctant to give us one. I told them she was hungry and needed to eat. They told us we could take the meal we got with the ticket on board, when we went to use the ticket we had no choice in meal, were given a coke at 6am and weren't allowed to heat up our meal or take it on board. In summary, all the cabin crew on all 4 flights were excellent. Staff at Doha airport were incredibly poor."
Pros: "Best thing is 2 free checked bags."
Cons: "Food and service in economy could be better. Nothing special about Qatar."
Pros: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Cons: "The song selections were somewhat old and should be looked at."
Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Pros: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Cons: "The headphone jack on my entertainment system was defective."
Cons: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."
Cons: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Pros: "The food on the way back to the United States was excellent. The flight attendants were very friendly and helpful."
Cons: "The good on the way to Cape Town was deplorable. Some of the seat back entertainment centers were malfunctioning while trying to watch movies. They would stop and move forward of their own accord."
Cons: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."
Pros: "Qatar Airways was very cooperative and kind enough to switch my flight 4 hours earlier with alternative flight free when I asked them to change it if that possible. They did so with kind and smile within 10 minutes while it was very difficult due to boarding time and luggage switching Boarding was okay Crew also was kind, responsive, Food was great Entertsinment was the issue due to airplane size and airplane facilities like Internet and entertainment tv screen was not in your seat Thank you so much Qatar Airways"
Cons: "7 hours on the phone all over the world so far and absolutely nobody willing to take ownership of this problem. What terrible service"
Pros: "The plane was steady on both flights I went from Kuwait to Doha to DAR. It would be good to note getting a visa in DAR is not a quick process and make sure to bring USD with you as they only take cash."
Cons: "The food wasn't particularly my taste of food, but was still decently prepared. Also note the grapes have seeds, interesting as I am used to seedless grapes in the USA."
Cons: "They didnt let me sit with my family and my seats were changed twice after i was checked in without notifying me. I have anxiety issues and it was really hard"
Cons: "The delay was awful Al marjan business class lounge in doha don't have good quiet room bed for sleeping"
Pros: "The flights were on time"
Cons: "Entertainment system did not work sometimes and the touchscreen was difficult to use."
90 min delay for a food cart that needed to be fixed.
Pros: "This was the worst flying experience I have ever encountered."
Cons: "We sat on the tarmac 3 hours, then deplaned to a holding area for another hour and then were told the flight would be delayed until 1 pm the next day. I booked this flight in order to arrive home 7 hours earlier than originally planned on Alaska Air. I finally arrived 20 hours LATER THAN I WOULD HAVE ARRIVED!"
Cons: "More legroom and monitors in the seat back like Jetblue."
Cons: "I missed boarding by one minute and was told there was nothing they could do. Our connecting flight landed on the other side of the airport and after literally running through DFW, we were told our flight home had already boarded, we arrived at 6:21, flight left at 6:30. American Airlines screwed us again. Just paid $300 for a rental vehicle so I could make it home."
Pros: "The crew was nice, the seating was poor rather you paid to pick or not. When boarding you are told to social distance but you got folk sitting bunched up together with someone sitting next to you the whole flight. Delta doesn’t have people sitting in the middle seats. Poor flight when it comes to safety or health over money. SAD!"
Pros: "That we got there on time. And landed safely."
Cons: "Honestly I have no complaints but they could at least serve something for a 6 hour flight"
Pros: "Thanks Jennifer, my flight attendant"
Cons: "Under the current health emergency the whole crew went above and beyond. Thank you!"
Cons: "Every time I fly American through Charlotte someone removes my protective cover from one of my suitcases and does not put it back and I lose an expensive cover and my suitcase gets scratched."
Pros: "On time. Fast boarding. Comfortable seating."
Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"
Pros: "The crew was nice. The food was pretty good. They were generous with the wine pours. The movie selection was good."
Cons: "The legroom wasn't great on the flight from Amsterdam to Dallas. My plane from Dallas to Chicago actually had better legroom, which is ironic considering it was a much shorter flight. I would prefer more legroom on the longer trans-Atlantic flight. My baggage in Chicago was delayed over an hour."
Pros: "Very friendly professional crew. Very comfortable business seats."
Cons: "Nothing on this flight"
Pros: "Good food. Friendly crew. On time, etc."
Cons: "Recycling/reduce waste. Gluten-free choices."
Cons: "Everything comfort communication"
Cons: "We miss our flight due to immigration paper"
Cons: "I know this flight was considered local so they get away with no serving food but Phoenix to Honolulu is 7 hours long. they need to consider that other passengers took that flight as connection to a previous flight mine was Charlotte to Phoenix 4:45 duration"
Cons: "Nothing you could do, it was a maintenance issue."
Cons: "I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly."
Pros: "Pilots and staff on plane briliant"
Cons: "Counter staff at boarding gate. Not friendly, not helpful. Very disappointing"
Cons: "Crampt space, cold cabin"
Cons: "Plane was late arriving from California because of mechanical problems. Then we sat on JFK runway waiting to take off. Pilot said we'd be taking off in about 9 minutes. A half hour later we took off. In the middle of the flight a loud horn went off in the cabin. It lasted for about 20 seconds. It was really quite alarming given the earlier mechanical problems. No explanation ever given."
Pros: "Landed safely and on time. Crew was nice."
Cons: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Bathroom door still has ashtray. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."
Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."
Pros: "Everything went as expected. Overall a smooth flight and friendly service."
Cons: "Well, it's never comfortable to try to sleep in economy class, right? But I knew that going in, and that's what I chose."
Pros: "Amazing and comfortable"
Cons: "We left a little late."
Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"
Pros: "On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!"
Cons: "The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up."
Pros: "Crew members distributed drinks twice!"
Cons: "The plane landed earlier than expected, but still waited over an hour and a half to get off the plane. There was also no entertainment for 4+ hours on the plane :("
Pros: "Crew was very nice."
Cons: "Boarded plane about 45 min prior to scheduled departure. Sat on plane for almost 2 hours waiting for the maintenance log. Made for an extremely long flight! A lot of seat screens did not work."
Cons: "The maintenance crew forgot to check 1 thing and that delayed us ~1h. Enough for me to have to run to catch my connection."
Pros: "Clean and on time flight!"
Cons: "The Food"
Pros: "Fast boarding"
Cons: "Uncomfortable seats, no entertainment at all, no even TV."
Pros: "Operated by American Airlines, the flight was not terribly full so we could move to a row that was empty so you can sleep easier. smooth flight, arrived early."
Pros: "food and service by the crew"
Pros: "Crew was excellent."
Cons: "The connection in Chicago was 3 HOURS late with several gate changes. People on the desk were rude and never explained what was wrong. They didn't even announce the gate. change. I got it from Kayak."
Pros: "Not much."
Cons: "There are NO ENTERTAINMENT, and I had two flights that were more than 5 hours each. It was not operated by British, it was actually American Airlines."
Cons: "7 hours late with only 3-4 updates the whole time."
Pros: "I loved our flight from Anchorage alaska to Los Angeles California. Flight attendants were kind and helpful. We had plenty of leg room and it was great flight. Loved our window seat."
Cons: "I didn't like that the flight attendants snarky attitudes when we would ask for son."
Cons: "Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn't book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue... HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn't have been delayed. I will never fly AA AGAIN!"
Pros: "The flight attendants were excellent."
Cons: "Wish the plane had been equipped with personal entertainment screens on the seatbacks."
Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."
Pros: "Smooth flight on snowy day"
Pros: "Muy buen servicio"
Pros: "The crew was friendly."
Cons: "The entertainment was poor for a 9 hours flight."
Pros: "The flight to my destination was awesome. Helpful staff, great equipment, and plenty of room. I loved the technology in the seats."
Cons: "The return flight was not so good. I felt like an inconvenience and was not treated very well. At one point I was dismissed by an airline associate with a swish of her hand. Not exactly how anyone should be treated. There was a nice man that was a flight attendant, but other than that it was as if they were irritated people were even on the flight."
Pros: "The crew was fantastic, the flight was smother and on time, boarding was timely"
Cons: "The plane was older with a poor entertainment system"
Pros: "Service and staff were great!"