Daily cleaning, installation of cabin HEPA filters on flights from Amarillo to Southeast Europe
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Scores according to KAYAK customer reviews
Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Pros: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Cons: "Can't think of anything, everything was very good."
Pros: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Cons: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Pros: "Food was good and crew"
Cons: "Old aircraft from Doha to Dhaka."
Pros: "The crew was friendly and helpful."
Cons: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Pros: "As always the crew was so nice...really catered to our needs on the long flight."
Pros: "The crew was amazing."
Cons: "The customer service from Qatar Airways. No one communicates and it was very frustrating to deal with."
Cons: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"
Cons: "The flight is too long"
Cons: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."
Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Pros: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Cons: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "Customer service"
Pros: "The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections."
Cons: "Cleanliness of cabin. Aminity kit is outrageous."
Pros: "Excellent crew and food."
Cons: "No WiFi."
Pros: "The crew was awesome had the most caring crew anything you need thier there to make us happy I’m absolutely happy"
Cons: "I dislike the economic class on a 19 hour journey to Doha to Dallas Texas I felt so tight and annoyed with people next to me when asking to go to the bathroom that’s my mistake next time I surely will go on bussiness class other then that everything was great."
Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Pros: "I was already travelling 5000km so I didn't notice anything"
Cons: "Turbulences ... but it's ok."
Pros: "Service and food"
Pros: "Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries."
Cons: "No complaints."
Pros: "The crew service"
Cons: "The cost of internet access"
Pros: "Gate crew was great"
Cons: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."
Pros: "Excellent staff, good service."
Cons: "A Long. Trip"
Pros: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"
Cons: "Some crews are not accommodating."
Pros: "Service was excellent. Check in was efficient & welcoming. Staff was very friendly & helpful."
Pros: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Cons: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Pros: "It was a direct flight with good food and movies to choose from"
Cons: "Small cramped seats in economy"
Pros: "They had a surprise business class update waiting for me. Wonderful experience."
Pros: "Wheelchair was assigned to me from terminal to inside plane. Crew was able to speak my local language. That was something awesome feel like home."
Cons: "Am satisfied with the services but free wifi was not there ;-)"
Pros: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Cons: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."
Pros: "It was excellent."
Cons: "It was excellent."
Pros: "Great service. Easy. Comfortable."
Cons: "Only 2.5 meals in 16 hours!"
Pros: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."
Cons: "Flight was delayed materially with little forewarning Service was poor"
Pros: "Service and crue was good"
Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"
Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"
Pros: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Cons: "I didn't have any issues on this flight. Everything was great for me."
Pros: "The crew and the airline was a great experience."
Cons: "I wish there was more leg space between the seats."
Pros: "Very friendly flight staff."
Pros: "Overall flight was pretty good"
Cons: "Food wasn't as good as the other 3 legs of the trip (Houston-Doha, Doha-Kathmandu and Bengaluru-Doha) The hand rests on these planes didn't go all the way up making it less comfortable to be travelling on a 16 hour flight with a toddler."
Pros: "The food and seats were very comfy."
Pros: "Crew polite and efficient."
Cons: "Boarding process non-existent. Huge queue of 80+ people. Seats average comfort. Food bland. No entertainment other than on the overhead displays. Will avoid flying with this type of plane / flight."
Pros: "Staff was friendly and I was comfortable"
Cons: "Toilet was a bit messy. Menu can be improved"
Pros: "Seating was Ok"
Cons: "The plane was dirty. There was still trash from the previous flight everywhere. The onboard Stuart’s were not up to par. There was no entertainment and the WiFi was horrible."
Cons: "Flight delayed. We almost missed our connection. Bags were lost No food or alcohol for first class. Pathetic."
Cons: "Shitty service, and made me miss my flight."
Cons: "Flight attendants not enforcing mask rules. Unfortunately, many people on my flight seemed to think they're not concerned by the pandemic, and were keeping their noses out of their masks, or frequently removing their masks"
Cons: "Slightly more leg room"
Cons: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Pros: "Nothing. As sucks."
Cons: "Planes auck. Terminal suxks."
Pros: "Flight was on time"
Cons: "Carry-on luggage needs to be monitored more closely. I saw one passenger with three pieces. Meanwhile, I had to stow my bag 10 rows behind me."
Pros: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Cons: "on time departure"
Pros: "Great flying great time"
Cons: "Great flying great time"
Pros: "Roomy seats, especially because the plane was not full. Friendly flight attendants."
Cons: "There was a flight delay. That would have caused me to miss my connection. The airline switched me to another airline and did not notify me. Caused me to run all over the airport and waste extra 4 hours in waiting."
Cons: "Flight got cancelled"
Pros: "Good leg room!"
Pros: "Crew sucked. Not helpful or caring."
Cons: "2 of our screens didn’t have audio working so couldn’t watch movies :-(. - assistants rebooted the systems but that didn’t help :-("
Pros: "The crew and the were good"
Cons: "Delay flight 40 min Baggage fee is not well explained ,as a consequence I was charged $ 55 fee for a second piece"
Pros: "How nice the landing was. And how really sort it was"
Pros: "Aircraft and crew were great"
Cons: "After booking tickets months in advance only to get to airport and have a hassle of getting seats together as we are a family of 4. Finally got the seats from Rome to DFW changed and didn't have time for DFW to Denver changed. If your going to offer seat assignments up front for a fee, you need to stick to it. Will never go through a 3rd party again to book flights, should have known better."
Pros: "Crew was nice."
Cons: "Turbulent flight, little leg room, old plane, delayed, no entertainment."
Pros: "Nice flight"
Cons: "Flight cancelled. Airline screwed me ovet"
Pros: "Seats were very comfortable and there was a good amount of leg room. I was very impressed the flight was not delayed as American is notorious for that."
Cons: "That staff is too strict about what you are holding when boarding the plane."
Pros: "The onboard crew was very friendly and attentive. American’s service has been vastly improved on international flights over the past couple years. It’s always nice to have a good selection of on board entertainment to keep you busy for 10 hours."
Cons: "The boarding process was disorganized and I was told I wouldn’t be able to carry on my luggage even though I had flown 2 other American flights that week and had no problem. I measured my bag before starting my trip and it fit in the bin. After demanding an explanation from the gate agent. She let me board with it. The seats on every airline get smaller and smaller. have less leg room and are hard. I’m a 5’10 woman and was incredibly uncomfortable after a few hours."
Pros: "It was good. They did their job adequately."
Pros: "It was hastle free"
Cons: "I miss my flight because my plane left “early.” The person who attended me wasn’t understandable at all, she responded with so much rudeness. Was very upset!"
Pros: "Crew was friendly and accommodating to handling my wheelchair and helping me to my seat most uncomfortable seats I have ever used. My neck was sore before we even took off."
Pros: "But the crew was great!"
Pros: "Timely, decent plane and a great crew. Next to me was a family with a young (one-year-old) kid. The crew were so accommodating and went above and beyond to help them. They deserve an award!"
Cons: "Entertainment system: world's worst touchscreen Food: I am sure it can be better"
Pros: "Pretty good dinner and breakfast, complimentary wine"
Cons: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Pros: "Comfortable seats, for the most part friendly crew, with one exception. Flight left right on time and landed with no extra time to taxi. That was a welcomed benefit."
Cons: "No wifi on plane and no individual tv's for movie selections. Also had to pay extra for an aisle seat. Could not select seat at time of purchase. Didn't know if I called Iberia or American to make seat selection. Confusing with two different flight numbers. One from Iberia and one from American. Passengers should be made aware of which airline they are flying on at time of purchase."
Pros: "Overall very comfortable was comfortable for a 8 hour plus flight"
Cons: "Extremely long check lines. Security came after the extremely long check in process"
Pros: "The plane"
Cons: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Pros: "Great crew with an attention to details!"
Cons: "40 min late and a bumpy ride the whole time but good flight"
Cons: "Trtvr Rrrrrcffrrcr rr crfrr"
Pros: "The food was okay, and the flight attendants were lovely. That's about all the positive things I have to say about that."
Cons: "The entertainment was high my list, only because you're stuck on a flight for many hours. Although I was exhausted because I had a 8 hour layover in Manchester, it would have been nice to have a couple of entertainment options. On my flight on British Airways from New York to Gatwick, we had so many movie and series options. These things are important on a long flight, otherwise the flight becomes torturous because you run out of things to do. On this flight, we had no choices, only what was given to us to watch. This made my flight unbearable."
Cons: "Los asiento demasiados pegado. Y el snack muy pobre"
Pros: "We hit a very bad bout of turbulence. They were concerned as to our wellbeing and comfort throughout the flight."
Cons: "The video screens weren't very good. You had to tap screen multiple times to select a choice."
Pros: "I have traveled first class with other US airline, and in comparison, American First Class in this trip was just ok. Is like they work right on the below line on Customer Service for First Class passengers."
Cons: "No entertainment, food selection very limited."
Pros: "Equipment was an A330. I was seated in Row 11 and had priority boarding. As a result, I had considerable leg room and not trouble finding overhead space. Seating in the back has several inches less "pitch" between seats. A330s provide a very smooth ride."
Cons: "Food: Salad was good, you could taste the arugula. Chicken, once you scrape off the barbecue sauce, was decent. The rest of the lunch did not seem worth eating. The best option if you are hungry is to either eat in the terminal or bring something you do enjoy with you. The movie selection had nothing you likely have not seen already. Be aware that sometimes PHL moves slowly. We waited over 5 minutes for the plane door to open. Bags took about 40 minutes to come up. There were no lines at immigration. Connecting in less than 2 hours can be iffy."
Cons: "The "valet" checking of larger carry on bags was not acceptable. Passengers were expected to load their bags on a large cart while airline workers stood by watching them struggle, including the elderly. I was very disappointed and embarrassed for this airline. Customer service is definitely not a priority!"
Pros: "Leg room is extremely limited and they made me Check my bag even though it was not at all over size and fit easily into the overhead on my previous flight. Gate crew was impolite but crew on plane was friendly."
Cons: "Smaller seats with very limited leg room (I'm only 100 pounds and 5'4" and felt crowded!) Forced to check bag"
Pros: "Fast boarding"
Cons: "Paying for WiFi"
Cons: "Two of the 4 flights were late due to setting on tarmac to long,going& coming,almost missed flights because of it!!! Stewardess were very rude & not helpful!!!!! Especially when it came to helping with carry on luggage, luggage that I did check was destroyed !!! This is the second set of luggage that they have done this to !!!!!!"
Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers."
Airlines flying from Amarillo to Southeast Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Amarillo to Southeast Europe
Masks required on board, masks provided on flights from Amarillo to Southeast Europe
Social distancing seating
Middle seats unavailable to book on flights from Amarillo to Southeast Europe
Testing for antibodies, testing for symptoms for flights from Amarillo to Southeast Europe
Waiving of change fees. Search flexible flights from Amarillo to Southeast Europe