Lied to and delayed - then staff ran out of flying hours. Lost 24 hours of our short holiday. Absolute shambles at the airport - No Wizz Air staff to support us.
Excellent flight although on the way back one of the attendants named alex was rude and the attnedents were arguing loudly among each other
The flight was on time which is great, considering the prices, wizz air is a very convenient airlines
I had a connecting flight from Abu Dhabi to Lahore , I had the boarding pass but stupid lady at the gate said I need visa , I tried to explain to her that to pass through the transit at Abu Dhabi , no one needs a visa , she said okay I will see and then she just kept us waiting and didn't let us board, cost me 780usd for 2 flights, will never buy wizz air again
Pros: "No lines and how quick it leaves. Private and quiet."
Cons: "Seats a bit close and no room for conputer bag."
Pros: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Cons: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."
Pros: "The price was good"
Cons: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Cons: "I paid £275 for my TICKET ,after 2 min I rang them for cancel my ticket they said refund only £177 Then I said ok change the ticket they said still need to pay penalty charge as well, i wasnt happy then they call me back he said we cancel your ticket and refunds £240 , I lost £35 in 10 min ."
Pros: "Customer service is awful I will never fly Pegasus again"
Pros: "Cheap price with basic seats but all in good order and plenty of leg room"
Cons: "The check in processes was very very slow"
Pros: "They delivered me my order sanwhich and flight was on time"
Cons: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Pros: "Friendly crew. Pretty much on time departure. Comfortable."
Cons: "The boarding process was a nightmare. The gate agents did not make an announcement. Thus, people crowded the area. The gate agents then decided who could board and who could not -- based on their seat assignment. Terrible."
Cons: "Huge delay from my flight to Turkey and again a delay returning to Germany."
Pros: "Nothing , It was veri terrible"
Cons: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Pros: "The fares are cheap and they charge for luggage. Check-in was smooth, boarding was as well, and the crew was smiling just a bit. But then that's the Turkish attitude I have noticed all these years. Not bad over all. My luggage made it all the way to my destination with no problems, even though there was a connection flight."
Cons: "The seats did not recline which makes it a little difficult to relax if the flight is longer than two hours. No entertainment and no food served (not even water) unless you pre-order or purchase it in flight."