Pros: "Awesome crew and comfortable flight. Food was good also!"
Cons: "Nothing really. There was plenty of room this flight so wide and I had the ability to sleep a little more comfortable."
Pros: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Cons: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Pros: "The crew was amazing"
Cons: "it would be better if the flight departure on the scheduled time"
Pros: "All the crews are awesome and very helpful, especially to the parents with young kid."
Cons: "More variety and quality of food"
Pros: "Very efficient and comfortable flight."
Cons: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pros: "The food was nice."
Cons: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Cons: "Check the head phone sets have both speakers working. I had to ask for a different set which was fine"
Pros: "The seat was comfortable, the crew was nice for the most part."
Cons: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"
Pros: "The staff were very attentive and polite at all times!"
Pros: "comfortable seats and entertainment system"
Cons: "the food wasn't so good and I expected more from an Emirates flight"
Pros: "All the teem all the services"
Cons: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"
Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Pros: "A good time to board"
Cons: "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
Cons: "Caused me a 20+ hour layover in dubai in a horrible hotel"
Pros: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."
Staff were attentive and professional, and managed to be personable and accomodating at the same time. Oman Air has become my airline of choice.
Reduced cost for children to lounge Children’s area in airport Non spicy snacks Option of children’s meals Good films More children’s games and 2 player games Ran out of vegetarian meals
Pros: "It's okay but they doesn't have good service about the luggage I'm coming from overseas I have two luggage and they charged me for one luggage to charge me."
Pros: "Nothing to like, seats are cramped and worn out."
Cons: "No subtitles or closed captioning on movies or TV programs"
Pros: "That it was a direct flight"
Cons: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
Pros: "Crew good and friendly"
Cons: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"
Cons: "Air craft very small was full with passengers ac was not good before takeoff. No baggage arrived to lahore i am really depressed due to baggage .please help to find baggae"
Cons: "The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight"
Pros: "Service with a smile and a more humane approach would be good"
Cons: "Same hygiene and quality standards across flight on all sectors"
Pros: "in flight entertainment"
Cons: "dozens of infants all screaming and scattered across the whole plane food was strangely not good at all although we had a vegetarian meal pre booked"
Pros: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Cons: "The crew could be more friendly , more personal"
Pros: "The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks."
Cons: "The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person."
Pros: "it would be a lie to say i liked anything"
Cons: "everything by alot"
Pros: "On-ground customer service of Ethiad, Fatima. She was professional and understanding."
Cons: "Don’t overlook international flights and penalize travelers who don’t have a seat selection but checked in on time."
Pros: "The flight entertainment system was fantastic."
Cons: "The flight had onboard wifi which was awesome to be able to be online during the flight but it did lack the level of service expected. Everything on the flight was fantastic except the wifi which kept dropping out"
Cons: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Cons: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."
Pros: "Immigration was done at Abu Dabhi"
Cons: "Not much selection on seating 48hr ahead. Getting off the plane for handy cap people was difficult. Not enough leg room for 6ft people."
Pros: "Food was excellent! Crew was friendly"
Cons: "Our Chicago to Abu Dhabi flight was delayed by over 6 hours Our Abu Dhabi layover was long, because the airline ended up canceling/delaying the connecting flight"
Pros: "Crew was friendly. Even though we were redirected to a new gate/plane and had half hour delay, our plane arrived on time."
Cons: "Was stuck next to an overweight lady who was sitting partially in my seat and crowding me. My gate was changed and we were redirected to a ghetto looking area for the gate. My luggage was not delivered along with my flight and I had to file complaint to get it delivered. It caused lots of hardship as I had no way of contacting my family to let them know I had arrived and was safe. They were all worried when I didn't come out of the airport at Hyderabad in a timely manner since I traveled alone due to an emergency."
My baggage was not with the same flight I travelled
There was not enough meals to serve in business class. The crew was busy and not very accommodating. They talked to each other more than attending to the passengers needs. Not professional at all and not properly supervised at all.
Pros: "The whole experience was pleasant"
Cons: "The boarding process and the gate agent should have much better people skills"
Pros: "Crew is great"
Cons: "Transport through buses to planes sucks big time. They know it. Not sure it'll change anytime soon."
Pros: "The crew is amazing and flight is fine. There was a meal service on the 2 hour flight."
Cons: "The Jeddah airport is horrible. 3000 people, one filthy bathroom, not nearly enough seats in the small gate areas."
Pros: "Helpful crew, comfortable seat with good leg space, tasty food, affordable price."
Cons: "Same RUH-JFK like service in DAC-RUH, RUH-DAC, JED-DAC. Since most of the passengers in these routes are low income labors in middle east, sometimes crews don't treat everybody well."
Pros: "The Saudia crew were friendly as they have always been on my flights - regional in the Middle East. They are efficient and will help you out as much as possible"
Cons: "The airline overall is mediocre to good. The seat selection process is a joke. I was assigned a middle seat on the return trip along with my outbound seat selection. I had no idea I even had a seat selection as neither the app nor the site gave me any indication that I even had a seat."
Pros: "Nothing. Everyone was tough. Not smiling. Not helpful. Too many scans and check points"
Pros: "Flight duratiom"
Cons: "Worn off aircrafts being used on this route. IFE could have been better."
Cons: "I’m not sure this airline has planes. The kiosk agent refused to issue a boarding pass. He insisted I needed a visa for a transit flight. They made me transfer my booking for another day and told me to go to the embassy for a visa. Then they didn’t issue the boarding pass for the replacement flight"