Emirates did great! I liked the service, the food, cleanness, and the flight was on time. Much better airline than Qatar Airways I flew with last year.
in today's time, an airline like emirates didnt serve drinks as requested, Excuse was full flight.
It was delayed for 2 hrs. Flight attendants were not attentive.
Fantastic service the managed to locate my checked bag on the plans as re-tagged it for my final destination.
One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.
Everything was great but the food portions and quality was awful
We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
no problem with Emirates it was the underpricer subcontractor Who was ridiculous
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar/Indigo may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar/Indigo, wake up and do it right by your customers, or they may not be your customers anymore.
All great, because I was given a seat with extra legroom on this part of my trip.
As good as you can expect an economy flight from Europe to Australia to be. Nothing agains Qatar, just feels like every new generation of plane gets tighter.
The flight overall was good. The attendants did a good job except that 1 female had too much fragrance on. The other things that made the flight unpleasant were out of the airlines control.
I wish the leg room was better for Economy especially for the outbound flights to India . The outbound flight to US and Qatar was good
I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.
I felt that when I was rerouted it should have been to business class.
Terrible experience resolving missed connection after flight was delayed. 3 hour queue at transit desk, not enough staff, no organisation, worst ever flying experience.
I had to stay in the airport 15 even with a hotel reservation..i was refused to inter to qatar cuz the hotel was outside the airport. They could have offered a solution. It was really exhausting for me and my family.
All the crew members were too slow and rude. Most of the times the registers were empty, while hundreds of customers were waiting in line, and it was impossible to get a supervisor. Despite being in line on time, I missed my freight, plus a some customers who were ahead and behind me.
It was mediocre. Honestly, the flight was late but that didn’t bother me as I had plenty of time. The only thing that bothered me is that the crew never asked to make the beds for us in business class. Maybe the crew was exhausted and that just didn’t occur to them.
The flight was over 1 hour late taking off ,when I arrived in Abu Dhabi ,I missed my connecting flight to Bangkok so I had to wait almost 6 hours for my flight arriving in Bangkok at 6:30 am ,So I missed a whole day of my vacation and my hotel room sat empty so I paid for hotel days that I was not there. In Abu Dhabi there was a woman that worked the desk at transfers that was so professional, courteous , helpful,and may I say absolutely beautiful .she got me food vouchers for my layover and was a very calming presence. Besides that I will never use Etihad again I will pay the Xtra money . I'm sure they won't read or see this but it's my "2 cents" I'll use an airline that respects me and my hard earned dollars
Nice crew , clean cabin , food was delayed due to problem with the quantity .
Kayak and Aran grant issuing business class tickets without lounge access and sometimes 1 or 2 connections in economy class. It’s very disappointing to find out that after buying the ticket. Never buy tickets on kayak and Aran grant again
I didn’t have a flight because it was a fraud and you allow it. Illl never use Kayak again!!!
I missed my flight ,staff unhelpful, they sat and watched me wait ,gangway door closed, English was a problem no announcement I was on time now I missed my month vacation ,lost 1400 bucks no refund I'm sick to my stomach
Crew was amazing as usual. Very comfortable for a 13hour flight. Check in at ATL was terrible. Ticket counter charged me $200 for a small bag. Apparently Kayak sold me a zero luggage ticket. No carry on no checked. So the check in desk charged me a bullshit $200 dollar fee for a small gym bag weighing less than 20lbs. In true 3rd party ticket buying. This will turn into a finger pointing process between Kayak and Etihad. Now I'm going to have to ship my bag back in the mail a day ahead of my return flight.
excellent, staff and boarding were all seamless and no issues, thank you!
In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude
The WiFi was not compatible on both my phones (Vivo Y30 5g and Samsung Galaxy A32) with up-to-date android software.
I'm very tall so the leg room of the seats could have been a little more spacious. Otherwise, everything was excellent
Bad chairs in business class like economy ( not turning into bed )
To be prepared for being treated with disrespect by the ground crew.
The flight attendants were generally rude. I requested a blanket for my toddler and didn’t receive the blanket until about about 3 hours later into the flight after multiple asks for different crew!
Luggage never made it it’s been 2 days and no proper update
The flight from Istanbul to Karachi was an old plane in which the seats don’t even come close to lying flat. It was uncomfortable - may as well have been economy, and a far cry from Qatar Airways that I’m used to. The food was mediocre and entertainment couldn’t even be used because there was zero privacy like in a normal business class, so it would feel as though everyone is watching the movie with you - which is awkward. I had to put my food tray out as a leg stopper to get into some sort of comfortable position to curl up and sleep, which is ridiculous. Unacceptable given the ticket still has a business class price tag.
I had ordered gluten free vegetarian but I got chicken instead. I wasn’t able to eat the meal. It’s hard not having food to eat when it’s an international flight. I don’t want to complain but when it’s a 14 hours flight. It would be nice to have something to eat.
Worse worse worse, i would not recommend this airline to anyone. Istanbul airport maybe State of the Art facility but staff is rude, only works if they get tips, and they push you to give tips even though my family had spent $50 in tips. Airline staff doesn't speak english so you really can't understand them. It was a nightmare travelling with Turkish. Never again.
I paid $150 to upgrade to this seat. My exit row seat had ample leg room BUT the collapsable table was broken so my food tray and drinks slid over to my lap, the screen malfunctioned.
They changed the return flight to the next day and it interrupted the plans we had in our connecting city.
