Pros: "Crew was super 5 stars, airplane 0 stars, narrow and ugly, change planes , who gave any star to that Airline don't belief ."
Cons: "Bigger seats for 10 hour flights"
Pros: "food is amazing"
Cons: "seat is outdated, but new seat for biz is coming very soon"
Pros: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Cons: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."
Cons: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."
Pros: "Turkish got us on board although our incoming flight was delayed."
Cons: "Food of poor quality and possibly unhygienic as I developed tummy problems."
Pros: "I was travelling with two cats, one in cargo and one in the cabin. The crew were excellent in letting me know how the one in cargo was doing and everyone was very nice to my other cat as well. They both came through the flight happy and healthy!"
Pros: "Food, comfort, wifi, entertainment."
Cons: "The flight left an hour late. But the crew never explained why the delay."
Pros: "The food and the entertainment was excellent!"
Cons: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Pros: "Food was very good and the flight attendants very friendly."
Cons: "The men’s bathroom near gate 226 smelled awful and the floor was very wet. In addition, I am handicapped and my gate changed from 226 to 208. NO ONE was there to help. There was no one at all at Turkish Care. I asked two different transportation representatives at the sky club and they refused to help in any way. I merely asked them to call Turkish Airlines, and they said they didn’t have the number. I begged both of them to call someone to help me, and they just laughed and said it wasn’t part of their job. I was horrified! I almost missed my plane.!"
The flight to and from Amsterdam was organized and smooth. I had no issues or complaints. Thank you!
Pros: "It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture"
Cons: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"
Cons: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"
Pros: "Horrible seating, boarding was a mess, not sure what flight to get on!!"
Cons: "Don't fly United"
Pros: "Flight itself was good. Crew was nice"
Cons: "Flight was late. Airport experience in Frankfurt horrible. It looked like all was intended to increase the delay. They made me miss my train connection"
Pros: "Very comfortable flight with plenty of food, drink, entertainment and good service. Flight left on time."
Cons: "The flight departure time was too close to the arrival time so we ended up running thru the Frankfort airport."
Cons: "We booked our plane reservations through Kayak . My sister booked my reservation along with hers at the same time. Kayak put us on different planes at different times on our return flight back to the USA. I had assumed we were flying together ( sisters with the same last names), so I showed up at the airport to find out that I had missed my first flight. I already had a boarding pass for the next flight, but Kayak had canceled me and booked someone else in my seat. No more seats in economy and I had to pay $1750. Euros for another ticket. Why would 2 passengers flying together and booking together be put on different planes and different times. We will NEVER use Kayak again!7"
Pros: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Cons: "This flight went well, crew was nice, flight was on time ."
Cons: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"
We checked in and just had carry on but still had to go to the check in counter after being sent back by security.
There was no food whatsoever, even for purchase on a five hour flight. Given that Georgian airways is not a budget airline, I expected more. Online check-in process was difficult. It would not recognize reservation code or ticket number, but another page on their website for checking in worked. Another hassle was passenger information - when entering passport information, it rejected the selection without providing any useful feedback. It turns out that "passenger passport" is the right choice, and "passport" is not. And after all that, online check-in was useless as the passport control at the airport does not recognize those as valid boarding passes, and you have to check-in again at the airport.
There was no check in on the site. After the plane was disconnected from ground electricity conditioning stopped. The temperature in the plane during the flight was about 28 degrees. Crew listened the passengers with smiles but did nothing. After boarding when ground electricity was connected everything became operate. But it was too late. The interval between the rows is very small. Get ready to the flight with real low coaster.
Pros: "On time"
Cons: "No check-in by web. You dont need to arrive early"
Pros: "Schedule change and finally I didn't fly. Im pending to receive refund from the seller"
Pros: "The crew member's were really nice"
Cons: "i did not like the landing part. instead of decendong slowly, the plan was kind of falling. But the landing part was good."
Cons: "My flight from Batumi to Tbilisi by "Georgian Airways" moved from the scheduled 14:20 to 13:30 without an advanced notice and the plane left me in Batumi. I had to find an alternative transportation to get back to Tbilisi with extra cost and inconvenience. No one informed me what exactly happened and why the flight was moved one hour before the scheduled time. Reimbursement for the return flight was full but the fact of leaving me in Batumi was outrageous. I am dissatisfied by the service of "Georgian Airways" and would not recommend it to anyone"
Pros: "Very rude people fly tenant they put me between two big guys. And I couldn't breathe my heart me to go so fast so I ask to sit sit in the empty seat. And there they don't let me and scream on me and embarrassed me want to everybody I'm a big guy, I need to space and they have that many empty seats, did ask for €30 and I don't mind but the credit card machine doesn't work I tried with for credit card doesn't work. My heartbeat go up to 160 and I felt l i'm going to get my heart attacks. But they don't care they just want the money. When I ask if she wants dollars she said no. And then are the tenant she except dollars the last half an hour of the flight and let me see them all before I pay $30. That's embarrassing for this company , To let three people suffer no air condition. Please send that letter to the headquarter of the company. Appreciate this questionnaire of kayak."
Cons: "Very rude people fly tenant they put me between two big guys. And I couldn't breathe my heart me to go so fast so I ask to sit sit in the empty seat. And there they don't let me and scream on me and embarrassed me want to everybody I'm a big guy, I need to space and they have that many empty seats, did ask for €30 and I don't mind but the credit card machine doesn't work I tried with for credit card doesn't work. My heartbeat go up to 160 and I felt l i'm going to get my heart attacks. But they don't care they just want the money. When I ask if she wants dollars she said no. And then are the tenant she except dollars the last half an hour of the flight and let me see them all before I pay $30. That's embarrassing for this company , To let three people suffer no air condition. Please send that letter to the headquarter of the company. Appreciate this questionnaire of kayak."
Pros: "Good schedule. On time"
Cons: "Luggage is 20k which needed to pay more on extra."
Pros: "There is some confusion. Formaly it is Armenia Aircompany and it is not a joint flight, but in the ticket system it was mentioned as Georgian airways flight."
Cons: "It was too hot in the cabin. The flight attendants were mostly inattentive. At one point three of them were feeding a baby to the exclusion of all of their duties to the rest of the passengers."
Cons: "The food needs to improve and the movies are old. The actual flight was nice."
Pros: "Crew was good"
Cons: "Everything worked well, the boarding, on time flight, flight was smooth and landed 15 mins before time."
Pros: "Business class was really enjoyable with a flat bed. Food was delicious and served with a smile. Crew was helpful and easy to talk to."
Cons: "Entertainment and selection of movies could be improved. The Hollywood movies did not work, others did."
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "I got a business class upgrade and it was amazing!"
Pros: "Wonderful crew - flight good"
Cons: "Business customers going to Jeddah should have special counters and transport Boarding for business class should be with better treatment"
Pros: "Crew were very friendly, aircraft were very comfortable compared to other economic airway companies"
Cons: "Bahrain airport,"
Pros: "Boarding was easy and no delay in departure"
Cons: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
Pros: "The crew are amazing and very needful if asked"
Cons: "The chairs are old and not comfortable at all. The entertainment system does not work well (Sound) and not clear. The head phones are old and the crew collect them way before landing"
Pros: "The crew was very profesional . Our fly was safe and on time."
Cons: "Maybe variety of good movie could be better ."
Pros: "Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT."
Pros: "A very average experience. Nothing amazing."
Cons: "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."
Cons: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Pros: "Seat was broken and did not recline. It was uncomfortable..."
Cons: "USB and power outlet were unable to charge my kindle.... what is the purpose of these if they dont work? Fix them please!"
Pros: "First flight was delayed and we missed flight to Toronto"
Cons: "Departure on time"
Pros: "One stop flight, faster than a boat."
Cons: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"
Pros: "Nothing."
Cons: "Neatness, communication, all LOT airline workers were very rude, no food on flight."
Pros: "The crew was good"
Cons: "Our flight was delayed both ways and we were late for connecting flight and stayed at hotel for 1 night"
Pros: "Crew was fine, plain was fine"
Cons: "Departure was late one hour, I missed my flight connection to Bulgaria"