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Everything was great. Due to an accident on the Glen Hwy attendants could not make it to the airport. A delay while new crew was located

My experience with Alaska Airlines was great! Crew are always friendly and attentive. Alaska Airlines goes out of their way to make guest feel appreciated.

Completely full flight. Boarding was smooth, but people didn’t listen about use of overhead bins which is typical. We pre-purchased a snack which was tasty. Drinks were good and plentiful. Flight left late because previous flight was delayed.

Crews were friendly enough. To help the airline I checked my carry on baggage. Typical "gonna be a full flight we need 19 carry on bags to be checked to help out". So I helped out only to have to wait 30+ mins for my luggage and risked not getting to my car rental on time. The return flight was delayed. Kept hearing employees say something about "they didn't have any power" which is kind of concerning. The air flow and air conditioning was insufficient. It was warm and stuffy during the flight. Plus no free wi-fi......Booooooo!

Ok, but nothing special. Long flight with no blanket/pillow set.

The tray wasn’t cleaned, it had crumbs from the last flight Other than that it was very comfortable by

Kayak wouldn’t refund me for a flight I was trying to cancel through Kayak. Alaska airlines said I had to cancel through Kayak. I called the customer service line and they couldn’t refund the flight that I booked through Kayak either. You stole my money. You will be hearing from my lawyer.

Unfortunately, an issue occurred where a delay impeded me from making my connection in LA. I couldn't get a flight home until 10 hours after my originally scheduled flight. Once I finally made it to DFW for my connecting flight, my next flight was delayed. I was supposed to be home on 12/23 at 9:00 p.m. I didn't make it home until 12/24 at 11:00 a.m. I was given the choice to either take a flight the next day or the flight that way 10 hours later. I wasn't given an option for a hotel if I stayed overnight. I was also denied the ability to go to the Alaska Lounge due to the delay. It was a very uncomfortable experience. The only seat I was able to get on the next flight was in a row where the seats couldn't recline. After an extended wait at the airport, this was very frustrating!

Just a little delay in our takeoff but all was well and pleasant.

They were the worst in rescheduling and flights getting canceled left and right. It was worst than AA and they are one of the worst. Will never ever fly Alaska again.