Find cheap flights from Apulia to Massachusetts

Pros: "Crew was excellent. Very friendly and attentive. In flight entertainment and food were very good."
Cons: "Seats felt a bit cramped. WiFi didn't work."

Cons: "We did not take this flight, as we missed our connection due to gate changes & technical delay in Venice"

Pros: "Smooth. No turbulence. On time."

Cons: "My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest."

Cons: "Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff."

Pros: "OK"
Cons: "Nothing to note"

Pros: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Pros: "I boarded despite being very late from connection"
Cons: "Very stressful to make the late connection. Lost bags due to short connection expected but not well enabled. No communication until I initiated call following day despite submitting lost baggage form. Seats are too close together - when reclined in front I could not use my laptop as not enough space to open my screen. Was able to move to a different seat to ok."

Pros: "Very comfortable journey, was a pleasure to travel."
Cons: "Nothing."

Pros: "Good variety of on-board entertainment"
Cons: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."

Pros: "nice clean plane"
Cons: "the wifi is free but doesn‘t work. flynet app didn‘t pair"

Pros: "Loved everything except upcharge for ski bag (no charge on Swiss air for this service) - 1st meal excellent.....2nd light snack (chicken sandwich) not really a home run (sorry.....) - overall excellent experience"

Pros: "Everything is on tine"
Cons: "Food is very disappointing"

Pros: "Where is my bag"
Cons: "Where is my bag"

Pros: "Punctuality, the entertainment system"
Cons: "For the first time in decades (hundreds of flights), I've had to find the paper bag and until the very end I thought I might end up needing it. My companion did use hers, and mine (also a first in many decades). Part of the bumpiness could have been due to a weather system but the plane's movement was jerky when taxiing in Boston. BOS-MUC used to be one of my favorite routes back when it was served by the A360. The new A350 is nothing special except for the entertainment system. Ironically the large screen seemed overwhelming due to the dismal distance to the seat in front."

Pros: "The connecting flight was late and the airlines went out of their way to make sure that we and our baggage got on the flight."

Pros: "Real silverware and glasses for dinner and the best blanket on any flight I've ever taken."

Pros: "There was a problem with baggage self checkin and it was hard to tell what to do"

Pros: "The crew was very helpful, attentive, and friendly."
Cons: "The vegetarian (Lacto ovo) meal options were terrible. The seat comfort level was okay, but nothing to write home about."

Pros: "same as above"
Cons: "same as above"

Pros: "food and service"
Cons: "All good"

Pros: "Attends were good."
Cons: "Jain meal is not available which is available in all the flights like Emirates, United airlines, Turkish airlines etc"

Cons: "The seat-back screens were very annoying and not very responsive."

Cons: "The vegan meal. No airline appears to know how to make a healthy and tasty meal."

Cons: "viewing programs was not user friendly and slow (touch screen) other airlines have done a better job on the user interface of the entertainment system"

Pros: "Cabin attendants were terrific. Very attentive. Ms. Byrne, our cabin attendant and the Purser, a gentleman whose name I didn't note, solved problems and met our needs (including finding my wife's iPad that fell beside her seat while sleeping where it couldn't be retrieved without help)."
Cons: "Few technical issues with new plane...no wi-fi on flight and lights not working in lavatory."

Pros: "i received an unexpected upgrade which worked out very well."

Pros: "Crew very efficient and professional"

Pros: "Faster, newer planes."
Cons: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"

Pros: "Crew"
Cons: "TV didn't work"

Pros: "I like everything about your operation. my experience with you was far better to what i experienced fly another airline last time i visited United States. thank you."

Pros: "Good. The food on this leg was much better than outbound"
Cons: "The seats lack padding in the back so not to feel people putting their leg or knee into the back of my chair."

Cons: "Delayed taking off due to airport queue."

Pros: "Very family-friendly"

Pros: "Lufthansa was great . It was just that the weather did not cooperate in Boston."

Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Cons: "Lufthansa cancelled my flight at midnight before Thanksgiving and left me with no option to get home for the Holiday."

Cons: "Person in front of my reclined while I was eating"

Pros: "Clean aircraft and fast service."
Cons: "Economy area flight Frankfurt - Boston 26th October. Tall, well dressed, middle aged Italian gentleman beside me on aisle seat talking on his phone from boarding until we started to accelerate for takeoff. I had to ask him to shut his phone off twice. Staff not looking out for phone use. Then he was receiving text as we landed in Boston and never even bothered to put on his seat belt. Again staff did not notice. I travel a lot and normally air crew notice these things. Booked to carry skis via the Lufthansa US call center and was told there was a special offer and they were free for US bound flights. This was great news as I had assumed I had to pay. On bag check-in the associate told me they had booked them as golf clubs not skis. She also did not agree skis were free and spent 15 minutes reading the details of the contract and talking with an associate. She was polite but firm about it and I had to pay Euro100 to get them checked in."

Pros: "Smooth flight. Prompt departure and easy boarding."
Cons: "Limited dinner choices. Goulash served on flight home to Boston was inedible."

Pros: "The food was terrible. Your seat space is exceptionally small. I am small but others of greater stature cannot really fit and then they encroach into my space. Makes for an uncomfortably long journey. Your attendants were most attentive."
Cons: "The food, food, food."

Pros: "caring attendants"
Cons: "some food"

Pros: "Fast and it didn't feel like it's forever. Great meal options and entertainment with English subtitles"
Cons: "Awkward seating with 3 people in front of my row, having to share the screen."

Pros: "The entertainment was good for 8 hours of flight !"
Cons: "I would suggest free Wi-fi for everyone on board not only for business class! And to update the movie list each month! Any chance to have an contract with CNN or Fox News so the people can watch the news during the flight? Live TV?"

Pros: "same as above"
Cons: "same as above And landing was extremely hard.!"

Cons: "I saw fly inside the cabin, disgusting."

Pros: "same as above"
Cons: "same as above"

Cons: "Patronizing crew."

Pros: "on time departure and arrival"
Cons: "boarding, after preferred members and those needing help, was all one. that's a lot of people. ended up being fine since there was plenty of time, but sometimes, people in the aisles slow the process down. might be better to put the people at the back of the flight on first."

Pros: "Poor"
Cons: "Poor"

Pros: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Cons: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Pros: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Cons: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Pros: "n/a"
Cons: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Pros: "Incredible staff. Super polite"

Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Pros: "great food, entertainment and seat comfort"
Cons: "nothing"

Pros: "The crew was friendly and always came around with water."
Cons: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."

Pros: "Crew was very nice. Food was good and tasty."
Cons: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Cons: "Missed the flight due to late landing from earlier connection"

Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Pros: "Service and crew are great"
Cons: "Seats"

Pros: "Flight crew, pilot,food and entertainment options were great"
Cons: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "Nothing"
Cons: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Pros: "Very quiet"
Cons: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Cons: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Pros: "On time."
Cons: "Did not seat together passengers, although booked and checked in at the same time."

Pros: "I like traveling with AirFrance in general."
Cons: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Cons: "Horrible Crew..."

Pros: "Fine for a 45-50 minute regional flight."
Cons: "Wouldn’t be great for long-haul flights."

Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Pros: "The service"
Cons: "Nothing"

Pros: "What’s not to like!"

Pros: "Punctual, not crowded."
Cons: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Pros: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Cons: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Pros: "No issues, quick trip, friendly staff, comfortable ride..."

Pros: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Cons: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Pros: "Seats were comfortable with good recline. Food was good, but not excellent."
Cons: "They forgot the snack/breakfast service for the front right section of economy then had to rush it. Overall, the service was good, but some things just seemed off. An attendant call was never answered, etc."

Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Pros: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Cons: "There is nothing I did not like."

Cons: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Pros: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Pros: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Cons: "Seat did not recline as much as normal aircraft."

Pros: "i tried to cancell my flight but didnt answer me1"

Pros: "Excellent dinner"
Cons: "Breakfast was dreadful"

Pros: "Boarding was ok compared to other Alitalia flights"
Cons: "A snack between the meals. More food options for the second meal."

Cons: "El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa"

Cons: "As so often with Alitalia the flight was delayed by 1 hr 20 mins"

Pros: "Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner."
Cons: "Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times."

Cons: "Better pillows...as simple as that"

Pros: "the flight was on time"
Cons: "for sure the seats, the screens and the bathrooms. the plane was soooo old!"

Cons: "O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia."

Cons: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Pros: "I don't think I say anything I liked."
Cons: "Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience."

Pros: "Comfortable seats"
Cons: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."

Cons: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Cons: "Boarding was late again, 25 minutes this time Seats are Too Tight"

Pros: "Crew was polite"
Cons: "Late departure"

Pros: "Crew was nice"
Cons: "Food on the Tel Aviv to Rome flight"

Pros: "Nothings"

Pros: "Nice crew"
Cons: "Nothing special"

Cons: "Alitalia and SkyTeam still can't figure out how to check luggage through on separately ticketed flights, even if both flights are the same airline."

Pros: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Cons: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Pros: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Cons: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."

Pros: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Cons: "Not being served a hot drink inflight. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Pros: "legroom, service, boarding, meals"

Pros: "They had drinks"

Pros: "Easy boarding on time nice crew"

Pros: "Confortable space, great food taste,"
Cons: "When we asked for the late food service, they told us they did not have any more left. We ask them to look for anything left and after hour the food still not arrived."

Pros: "Nothing about check-in and boarding."
Cons: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Pros: "Decent flight. On time departing and arriving. Luggage arrived with us."
Cons: "Audacious prices for checked luggage. If you pay online prior to check-in €25 per bag If you pay at check in it is €45 per bag. This is downright theft by all the airlines who engage in this very profitable but nefarious activity and really needs to be stopped. First bag should be free/ nominal charge or at least part of the ticket price. (It is like a restaurant charging for cutlery and plates so you can eat . Would that be acceptable??)"

Cons: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Pros: "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Cons: "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."

Pros: "The helpful crew on the ground in athens"
Cons: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Cons: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Cons: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

Cons: "Entertainment options are very limited Check in is slow and the counters are not always open like in Delta. Food quality is very low"

Pros: "Almost nothing"
Cons: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Cons: "One of the entertainment systems was in disrepair. The headphone jack was jammed and the USB charge port was broken."

Pros: "Flight was fine"
Cons: "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Pros: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Cons: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."

Pros: "Wine was offered complimentary to the meal"
Cons: "Boarding process was a mess, flight was late due to the confusion. Crew took forever to collect trash after the in flight meal was over."

Pros: "Not much, but food was decent."
Cons: "Oldest plane I've seen in recent years, crew barely acknowledged our presence (talked to each other the whole time), no working air conditioning, and big metal boxes in front of the window seats that take up all of the leg room (yes these seats aren't cheaper."

Pros: "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"

Cons: "I tried to talk with the service desk to change my flight before the flight and the service team could not help me out because only the service desk outside security could look up other fights. I find this hard to believe and a little ridiculous that AirItalia would make their customers run around inside and outside security to switch flights. We live in a day of technology and have computers for a reason. There shouldn't be an issue why other flights can be looked up from only one computer. In addition, we boarded the plane and then we waited on the tarmac for 2 hours waiting to leave. The air was turned off and it was hot and stuffy inside the plane."

Cons: "Staff needs to learn English to help tourists I asked for directions and 2 out of 3 airport from Alitalia did not understood English "no english solo italiano . Also inspector from customs very rude , yelling at my wife in Italian , my wife didn't know what was happening . And up to this moment we still don know My suggestion Train your staff in politeness and learning English"

Pros: "Check in easy."
Cons: "Two hour weather delay Impossible European connection (which I somehow made) No luggage (it didn't make connection)"

Cons: "Plane was late, so I had to rush for a connection in Rome."

Cons: "Missed a day of work"

Cons: "Very small seats and too warm!"

Cons: "No room and very uncomfortable"

Cons: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"

Pros: "Love the friendly crew and the great food and service"

Cons: "1. absolutely disorganized boarding, 20 minutes waiting for 3 relaxed passangers to join a crowded bus 2. absolutely disgusting business class, narrow seats, little space"