Flight was delayed and then "they did not have time to load food". No snack or drink at all for 1.5 how flight. Somebody wasn't prepared.
Friendly flight attendant Quick checking for baggage drop Quick TSA lines
It was okay. We were delayed for weather reasons, but the pilots and the flight control staff figured a way around the storm and were able to get us to Los Angeles safely. Not all the staff members were polite, but the entertainment on the flight was good.
So terrible. My flight was 4 hours delayed and we weren't notified til last second within an hour of boarding. WE had to sit on the plane for 4 hours. ridiculous.
Missed the Flight from Atlanta to Roanoke due to initial flight from Houston being 2hr. late. Now waiting 17hrs. till my first available flight.
Internet didn’t work for this leg either. The seat was fine but didn’t have seatback screen, which I knew when I booked it. The biggest letdown is Deltas new policy on beverage/snack service not being served for flights less than 350 miles. I know this is a cost cutting measure, but how much does it really cost to give a drink and a snack for inflated airfare? I really am surprised that with Delta Comfort they don’t provide beverage/snack service given these seats cost extra to purchase. Really need to reconsider this, even if it’s for the Delta Comfort and above.
The team was wonderful. The entertainment screens were not working, so they recommended that we use the plane wifi to watch entertainment on our phones and none of the Delta entertainment links worked. Extremely frustrating process.
The plane was not clean. Vomit was removed from seat-back pocket right in front of me. The flight attendants were rude to one another. 3 children were seated together with their parents across the aisle. The children fought physically with one slamming another’s head into the plane wall at one point. The parents were aware, but took no action to intervene. Delays occurred in Atlanta after boarding before takeoff, in the air, and in Detroit after landing (no ground crew assigned). Flight attendants offered no support for connecting flights. There were weather conditions on each end of the flight, but I didn’t mark down my ratings for these.
London to Atlanta was good. Atlanta to Phoenix was not. Poor boarding as I had to check my rollerboard even though there was plenty of room in the bins. Crew seemed inexperienced. Sat just off the gate for nearly 30 minutes with no explanation from the pilot while the cabin got hot. I typically have a much better experience with Delta.
The flights are constantly late anymore, and they won't even give you a glass of water on the plane. For years, they were able to do a service on this flight from Atlanta to Knoxville and Knoxville Atlanta now they say it's too short of a flight. You can't even get a quick drink of water.
Seats! The eternal problem in economy. They are like stones!!
Everything is good except the seats are tightened no rooms for the legs,
The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.
It was an OK flight with below mediocre service by their flight attendants
Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.
The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.
I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.
Not great , just ok . I expected better food but it did not deliver . Flight staff was ok . The guy at the drop off bag counter was the only saving grace in this whole trip . He was pleasant, friendly and very helpful . You couldn’t ask for a better assistance from him .
The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic
We flew business class and it was impressive. So comfortable with delicious food and very attentive and polite staff. Will definitely fly Turkish airlines again.
To get to jet blue at JFK from any connecting flight you have to go through security again.
Amazing! One of the best kept secrets in air travel!
We fly Bussines class and we didn’t feel like it is. Out luggage didn’t arrive and we have to return again next day from our hotel to airport to get them. Still waiting. No information from Turkish airlines Very poor customer service I think booking through kayak it was wrong decision
Three screaming and crying children in business class made it very difficult to rest. The crew made no attempt to address the situation. I might as well have saved the money and flown economy. The parents were oblivious to the discomfort their children were causing. The lounge in Istanbul is wonderful, but did not make up for the misery on the flight. My business class seat power outlet was broken and I have a cpap. The crew couldn't fix it or move me to better seat. Fortunately , the passenger in front of me allowed me to plug into his power outlet.
Could have been better. Bag rechecking could have been eliminated. Gate location and direction need to be clearly stated.
After arriving in Istanbul, the transit information on the electronic board showed a tight departure time, and the gate changed in the middle, making it difficult to make it on time.
Paying extra for premium seats was wasted. Turkish Airlines takes 2 seats for bassinet. The lady next to me had a baby with bassinet Bassinet was in front of my seat
Seemed like a cramped A321 config. Roasting hot cabin most of the flight. Wifi did not work. Lots of first time fliers, I think, who didn't know how to follow a seat assignment.
Very bad from ISTACC leg of flight specifically the seats. These seats are for economy not for Business class. I suppose when flying to a third world country you can fly any craft and no one questions it. I was very disappointed for that leg of the flight. This needs to change.
Mediocre movies Too cold Didn’t have extra blankets Check in was too long (60-70 min coming 3 hours early) Breakfast was terrible Great WiFi however And smooth ride Dinner was decent
Really good food and service. Qatar Airways is again and again provided an exceptional experience.
My flight was delayed. I was rebooked twice and even the second flight that was additional connection in London was delayed too, so I ended up spending more than 24 hours flying between four different countries and to be honest I’m not sure whether I ever want to use this airline again. My luggage is still delete. It’s been more than 48 hours now so to be honest, I’m not even sure how to describe the level of frustration I have.
I was travelling 3.5 years after. Agree Economy is no business class but the food was mediocre. Ordered a Hindu meal, the salads were bitter . The food was really below quality and had no tast from what I had in the past. Indian Railways probably have a better quality food when compared. However the kids meal was really nice and really appreciate how they were taken care of. The restrooms were dirty .
Very bad. We booked 8 months in advance for 2 people but couldn’t get seats together. Food was so bad I couldn’t even eat.
The 2nd flight from Doha to Mumbai was not of international level expected while booking with Qatar
I planned to fly Qatar airways because I have flown them in the past and viewed the airline as a premium service provided. They still price this way but I found the experience to be subpar in several ways. 1 - check in - the line for check in was the longest I have ever had to stand it. Qatar airways does not have enough check in desks at the airport for the size of the flights they operate. 2- Carry on policy - there was little to no notification of changes to their carry on policy. Backpacks are considered a carry on rather than a personal item so if you have a backpack or larger handbag plus a roller size carry on, you were forced to check an extra bag or pay an additional carry on fee. This is not standard practice on other airlines and frustrating given that this was an international flight. On flight experience was good, generally comfortable seats, friendly staff and good meal service.
It is an international flight so food, entertainment and blankets is minimum requirement. Also cleanliness was very poor.
They will charge you money even for laptop bag pack. Be cautiou about it.
The crews have been excellent I feel like they go an extra mile to make my trip the most comfortable one and they do it cheerfully. I left my usb cable in the plane and two of the crews found me and gave it to me. Now where in the woods can you get such service I asked them to give you their names: Khaoula,Bhagwan,Juliet’s,Pam’s and two more from ATL to Doha trip. Yeah get free commercial fr me Fly Qatar whenever and wherever you fly and you will never be disappointed!!!
Doubled charged me for luggage and lost $520, dug much into my travel budget.
On time and no hassle luggage policy (2 checked in and 1 cabin bag)
i have book the flight with baggage. and i have paid $800.00 for the baggage. when i contacted to JUSTFLY Costumer Service they told me that my baggage was included in the booking. then why i have to pay. i am going to file a complain against it. $800.00 is not at all small amount
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
Very disappointed to not have lounge access The shorter flight seats were uncomfortable
Dear Team, I purchased a full travel package that included 2 checked bags through you and JustFly. However, when I arrived at the airport, my ticket showed 0 checked bags. Since I was traveling internationally to India with 2 bags, It was a $200 per bag at the counter, which was extremely disappointing. For an international trip, why would I ever choose a no‑bag option for only $20–$30 less? This seems like an error in the booking process, and I am requesting clarification and a resolution. I have called JustFly and on phone for 1 hr :53 min and they couldn't help till I show some kind of proof etc which isn't possible but besides that love your service and using it for years !
It’s a business class ticket but they didn’t give a lounge access
Crew was amazing as usual. Very comfortable for a 13hour flight. Check in at ATL was terrible. Ticket counter charged me $200 for a small bag. Apparently Kayak sold me a zero luggage ticket. No carry on no checked. So the check in desk charged me a bullshit $200 dollar fee for a small gym bag weighing less than 20lbs. In true 3rd party ticket buying. This will turn into a finger pointing process between Kayak and Etihad. Now I'm going to have to ship my bag back in the mail a day ahead of my return flight.
In never flown this flight, because my flight coning from Barcelona was delayed.
1.Aircraft Comfort: The aircraft type was quite small with non-reclining, cramped seats that significantly lacked comfort. 2.In-flight Entertainment: There was no provision of in-flight entertainment screens or Wi-Fi for the majority of the flight. 3.Boarding Process at New Abu Dhabi Airport: Despite the move to a new airport, which promised enhanced experiences, the use of buses instead of jet bridges did not meet expectations, causing inconvenience. 4.Gate Change Communication: A last-minute gate change was poorly communicated, resulting in a long and difficult walk.
