The crew were nice
The food was terrible. There were no amenedies for flying internationally like I am used to. And the movies available?! Usually international flights have all kinds of movies to watch. There were only a few that is even heard of.
The flight waited which I'm sure is a complaint by others. This is due to the very inefficient transfer process in Beijing.
Zero entertainment. I know it's only a 4-5 hour flight but still.
There were personal movie screens with movies I liked.
The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.
Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.
Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.
They upgraded my wife and I to an Exit Row, I'm tall
Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.
Nice food Right in time Police and customs formalities easy
Poor comfort in business class No entertainment at all
Crew was welcoming
Space between the seats was too small.
It was on time and the crew was good
The food wasnt upto the mark
Seat comfort in business class Professional and friendly crew
Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
Crew very professional and nice food Boarding process well organized
Poor seat comfort in business class and no entertainment for a flight lasting more than 1h
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