Daily cleaning, installation of cabin HEPA filters
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The Russian government allows entry of foreigners for medical treatment or in order to care for relatives in Russia. Travelers with a close family member who is a Russian national may enter the country, but must provide supporting documentation of their relationship. Travelers may transit through Russian airports, as long as they are not entering the country.
Nationals and residents of the UK, Belarus, Cuba, Egypt, Ethiopia, Japan, Kazakhstan, Kyrgyzstan (not traveling on flights SU1883 and SU1895), Maldives, Serbia, Seychelles, South Korea, Switzerland, Tanzania, Turkey, UAE arriving directly from their country and not via a third-party nation are permitted to enter Russia, providing they have a valid visa, can demonstrate their citizenship or residence, and comply with other entry requirements.
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Travelers entering Russia for permanent work purposes including Highly Qualified Specialist (HQS) visa holders are subject to a 14-day self-isolation upon arrival. All other arrivals are not required to self-isolate if arriving on a regularly scheduled flight, provided they can show a negative test certificate.
Travelers who do not provide the above documentation will be required to take a PCR test for COVID-19 at their own expense within three days of arriving in Russia.
However, if travelers develop any symptoms COVID-19 and/or test positive of COVID-19, they will be required to self-isolate until recovered and tested negative for COVID-19 on a PCR test.
There are currently 4,194 active cases of COVID-19 diagnosed in RU and 366 deaths as of Dec 2 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 50m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($584) and Lufthansa ($609), and the lowest round-trip tickets have been found on United Airlines ($704) and Lufthansa ($706).
For Austin to Moscow Domodedovo Airport, Tuesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Moscow Domodedovo Airport back to Austin, the best deals are generally found on Friday, with Tuesday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Austin to Moscow Domodedovo Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Moscow Domodedovo Airport from Austin is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Moscow Domodedovo Airport with an airline and back to Austin with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Moscow Domodedovo Airport from Austin up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."
Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"
Pros: "Great crew!!!"
Cons: "Delayed by 1 hout"
Pros: "Nothing as such"
Cons: "Was in 9D both USB power and touch screen not working ."
Pros: "The crew was good. Good movie selection."
Cons: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Cons: "The aircraft delayed taking off from Doha to Dallas"
Cons: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."
Pros: "Efficient, and courteous,seats too were comfy, neat amd clean"
Pros: "Museum of Islamic Art,"
Pros: "Super check in, great entertainment options"
Cons: "Cabin crew were not very helpful. Food was average at best."
Pros: "Qatar airways is the best company"
Pros: "I loved the service. All of the attendants were really nice and helpful."
Cons: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."
Pros: "Good food, overall good service"
Pros: "QA is really a five starts company , and I enjoy the trip always with qatar airways"
Pros: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"
Pros: "Clean airplane"
Cons: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."
Pros: "Seats were comfortable, entertainment system was might better without of options."
Cons: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."
Pros: "Plane was new and very nice."
Cons: "Kuwait airport is extremely un organized. Also you cannot upgrade your ticket as the staff in Kuwait are not able."
Cons: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"
Cons: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"
Pros: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Cons: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
Pros: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."
Pros: "Smoothe landing"
Cons: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Pros: "Polite staff keen to help"
Cons: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Pros: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Cons: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Cons: "delayed flight"
Pros: "Comfort and service"
Cons: "Food breaks should be more"
Pros: "Large monitor and many choices of movies. Good food, efficient boarding."
Pros: "Left and arrived on time, meals were above expectations."
Cons: "Difficult boarding procedure."
Pros: "Great airline...nice staff, very attentive and polite."
Pros: "Excellent customer service, smooth boarding, good food."
Pros: "Excellent service and aircraft! Top tier entertainment and food and wine."
Pros: "On time, good crew, easy connection."
Cons: "Hard and tight seats for such long night flight."
Pros: "No problems at all!"
Pros: "Cabin crew courtesy."
Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."
Pros: "Food, service and hospitality all top class. They made my long trip home a breeze!"
Pros: "Service of the inflight crew and food quality."
Cons: "Too short layover time in Doha. Had to run from one gate to another to make connection"
Pros: "I like each part of service"
Pros: "entertainment selection is great"
Cons: "GIVE US WIFI! Also on international journeys, they should make coffee and drink rounds more often"
Pros: "Customer Service was excellent. Very roomie, and comfortable. Plane was also very neat and clean. They also had all of the latest movies and other entertainment. I will for sure fly with them again."
Pros: "Good quantity and variety of shows on in-flight entertainment system which is important on 12+ hour flights."
Cons: "Food quality has gone down. Most flight attendants we encountered had poor attitudes - felt like they were doing us a favor when serving us."
Pros: "I usually don't need a lot in the flight, just to kill some time. With Qatar, it was easy, your own entertainment screen with a huge selection of content. Plus the seat was very comfortable and wide, a lot of leg space. New aircraft. what more can you ask?"
Pros: "inflight staff are good but on the ground staff at airport need a great deal of improvement"
Cons: "Delayed arrival at Bangalore by more than 1 hour."
Pros: "Staff was very good"
Cons: "Plane was very warm"
Pros: "Crew was wonderful. Food and drinks was good."
Cons: "More movies in Russian language, or with English subtitles"
Pros: "No delays."
Cons: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."
Pros: "Crew was very professional and efficient! Flight was fairly on time"
Cons: "Selection of movies was not the best I've experienced"
Pros: "There was nothing to like."
Cons: "The time to catch the next flight at Washington DC and Frankfert was too short. Walked about a mile and half between two gates. Request to change the time slot"
Pros: "Everything about the flight was perfect."
Cons: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Pros: "The crew was alright but there was very little leg space in the economy cabin"
Pros: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."
Pros: "Lots of legroom, friendly crew, and they serve sandwiches! Asked for water after takeoff and they gave it to me without hesitation! I would definitely recommend them!"
Cons: "I can’t find anything to complain about."
Cons: "i ordered 1 kosher meal and the flight attendant said they gave out all special meals and ours was not on the list"
Cons: "All flights cancelled. Stuck overnight."
Pros: "The flight was smooth and the flight attendants were very polite and helpful. It was a great experience"
Cons: "The bathroom was a bit smelly"
Pros: "Decent food."
Cons: "No onboard entertainment."
Pros: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Cons: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."
Pros: "No problems and great food service"
Cons: "The entertainment center at my seat was not working properly and kept stopping and would have to be reset."
Cons: "professionalist from the whole crew"
Pros: "The food was good."
Cons: "The seats were not too comfortable and the video screen was small."
Cons: "Sounds in TV doesn’t work"
Pros: "Flight attendants are great"
Cons: "I don't like the Star Alliance. Due to where I live and where I go, I have to use the United/Lufthansa combination. If I book with United, I can't select my Lufthansa seats until 24 hours before my flight. That means I end up in the back of the plane in the least desirable seats. If I book with Lufthansa, then I can't book my United seats. I have booked with United and paid for economy plus, then find as I board, the Lufthansa flight doesn't have economy plus."
Pros: "Same as above."
Cons: "Same as above."
Pros: "I liked the entertainment options, beverage service, and leg room."
Cons: "I paid to reserve an upgraded seat. I specifically asked for a window seat and even have a confirmation email saying that I got a window seat (27 A). However, when I checked in, I was assigned a middle seat and the representatives at the ticket counter tried to tell me that was my preference. They tilde me to take it up with customer relations. If I pay $100 for a particular seat, I should get that seat!"
Cons: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."
Pros: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Pros: "The cabin crew was excellent all around, really made the experience a pleasure. Also very helpful when I couldn't locate my wallet as I was preparing to deplane, both in terms of helping me look and explaining what I could do if it didn't turn up (eventually it did, before I disembarked)."
Cons: "The seats, while relatively comfortable on their own, were really jammed in; it felt cramped even as a smaller adult. And the boarding process in Washington seemed to take a very long time."
Pros: "I am very happy with my flights. I would recommend to friends and family. :) Thank you"
Cons: "There is not entertainment and seats not that comfortable"
Pros: "crew, food, seat location, service."
Cons: "Entertainment selections were limited."
Pros: "Comortable seats, great service, combined with good food and entertainment made for an enjoyable flight"
Cons: "The boarding process was poorly executed"
Pros: "The plane was clean, the temperature was fine during flight. They fed us dinner almost right after taking off. The staff was attentive and friendly"
Cons: "Almost was late for our flight, because it took us over 1 hour to pass the passport control at the Frankfurt airport. It was terribly organized and understaffed which caused other people to miss their flight. My husband and I ended up running to our gate like mad men and we were the last to board right before they closed the gate. Very stressful and frustrating!!! Other than that the flight was ok. We were surprised that we were served a dinner right after we took off, but the hot entree was bad, so we ended up asking the flight attendant bring us more bread so we filled up on that."
Cons: "Last minute gate change in Munich was a bit hectic, as it was a tight connection."
Pros: "Ample leg room and comfortable seats."
Cons: "No complaints"
Pros: "Nice crew and dinner."
Cons: "Luggage didn't make the flight."
Cons: "Had to pay to check in one nag"
Pros: "If you can afford to fly business class, it is definitely worth the extra money. The flight, the crew, the comfort we're superb!"
Pros: "Flight crew was decent."
Cons: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."
Pros: "On time and a safe flight."
Cons: "Flying ECONOMY appears to be getting worse as time goes on. I have flown Lufthansa before and was very pleased .... but lunches/dinners served with cold wet bread leaves a lot to be desired. Also, when the individual in font of you reclines their seat, it becomes almost impossible to eat your meal. Overall still better than other airlines ... but clear that economy seating is like sitting in the back of the boat with little regard for the passenger."
Pros: "Lufthansa rocks!"
Pros: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Cons: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."
Pros: "From Munich to Toronto, it was great, especially being seated where I wanted, the window. I was able to watch great movies too, and during a 9hr flight, thats really nice."
Cons: "The food could be better. Too salty. But it is better than nothing and it was hot! So that was good."
Pros: "Short trip, but nice crew."
Pros: "Great food options, blanket and pillow, and free movies was the best"
Cons: "The seat that I paid for was taken from me by Lufthansa without explanation or a refund."
Cons: "I couldn't get to the flight because it turned out I have to have a visa my two stops returning flight which was not mentioned in vyama website. I called the website and they didn't help me a all. I had to book a new one way ticket that costed me $1450 I have been using Kayak for 5+ years and I'm very disappointed that I had to deal with such terrible vayma experience!"
Pros: "Everything was good , on time and without problems."
Cons: "No entertaiment"
Cons: "Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available."
Pros: "My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow."
Cons: "Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best."
Cons: "Provide power outlets at seats."
Pros: "All flights were on time. Boarding was well organized."
Cons: "Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers."
Pros: "The flight was 9hr each leg which is not baf of elder people. The food was fine. Entertainment was good. Austin to london flight was a little spacious and comfortable."
Cons: "You need to display gate information for connecting flight well in advance for thr elder people to get to the gate on time. We had the gate information displayed just 1 hour before departure. London to hyderabad flight was too cold. If the temperature was adjusted above 72 degrees it would have been appreciated. London to hyderabad flight was cramped up. Not at all spacious, my knees started to hurt after the flight."
Pros: "the crew was courteous and did their best to address problems that were beyond their control. alcoholic beverages are free."
Cons: "the light and most of the screen features did not work in our seats. I have encountered this problem before. this is a long and expensive flight for this stuff not to work. the food (special meal, asian vegetarian) was an awful, undistinguishable mush--poor presentation and dubious nutritional value"
Pros: "Problems started at check in and it went downhill from there"
Cons: "Customer service mostly"
Pros: "I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time."
Cons: "The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting."
Pros: "There were lots of options for inflight entertainment"
Cons: "The seats are very squished together in economy class. I was very disappointed. I always ride economy but this flight (airline, crew, as accommodations) felt like a “cattle car”. The crew was professional but not friendly, warm, or welcoming. The leg room was limited - quite disappointed."
Cons: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."
Cons: "Mostly good."
Pros: "polite crew"
Pros: "Food was probably best"
Cons: "1. Both legs of flights delayed 2. Need an update to their entertainment screens 3. Flights were on the hot side"
Cons: "Entertainment totally outdated ! Unresponsive screen"
Pros: "Crew was excellent. Left on time and arrived early"
Cons: "Plane was very old and incredibly hot. Uncomfortable all around. Plane was gross and falling apart. Barely able to sleep due to heat. Turbulent the ENTIRE flight."
Pros: "This is my first and last time taking British Airways. When I was boarding the flight. The flight attendant literally stood in the aisle in front of me talking to a patron. Instead of moving into the empty seat and letting the rest of us move to our seat. He refused and ignored us. As we waited,the captain made a brash announcement and the plane started moving. Twenty patrons included me were not seated. I never had a plane move when we were not seated. I have to squeeze by flight attendant to get into my seat. No courtesy. He didn’t care about me at all. I had a carry on and a baggage. How could he not care about the rest of the people who was standing Experience. To make it worst, I got sick from the pasta and spent to hours with stomach cramps, heats sweats, and nauseous. Will never do again."
Cons: "They have the most inefficient boarding pass that literally turns into a mob madness."
Pros: "The service, food and entertainment was excellent!"
Cons: "The temperature in the cabin was a bit uncomfortable! It was rather hot and stuffy."
Pros: "Fed twice enroute"
Cons: "Did not hand out landing cards during the flight"
Pros: "Customer service was awesome"
Pros: "direct flight and flight times"
Cons: "old plane no option to reserve seats. ended up with 4 random middle seats in the plane"
Pros: "Great flight attendants"
Cons: "Length of flight was long but there's nothing that can be done about it."
Pros: "We landed at Heathrow. It too 30 minutes to get off the plane. We parked on the tarmac and had to ride a shuttle to the terminal. There was no time to get through security and make our flight. WE have sat through on stand by for 2 flights. It is not promising that we will get to Paris as scheduled."
Cons: "No too happy right now."
Pros: "Crew was very helpful Plane was clean Food was hot"
Cons: "Plane was old. Small screen; limited relimited recline. No usb charger. Headphone jack loose. Seats not the best."
Cons: "Flew into 1 concourse a few minutes late had to go through security checks and run to make boarding in another concourse. No place to use the restroom along the way, I will avoid Heathrow at all costs when traveling in the future."
Cons: "The layover in London was too short and we missed the follow-on flight due to the flight getting into London late and BA not getting us through the terminal rapidly."
Pros: "Nothing in particular."
Cons: "Can BA not serve a proper lunch and more than one round of drinks??? It totally ruins an otherwise OK flight experience."
Cons: "Seats are too cramped and not able to fit a person 6feet tall, back pain for a week afterwards Food services were slow small and some of the crew rather crabby. Plane was old and screens not working for entertainment that was also not very interesting."
Cons: "No food unless it was paid for even water!!! Such a cheap move and sucked being hungry the whole damn time Gate assigned late and very frustrating to find on other end of terminal with a train to take to find it and feeling like you’d miss plane!!"
Cons: "We waited on the tarmac to deplane longer than we were in the air."
Pros: "Friendly service"
Pros: "The crew were great, boarding was very easy."
Cons: "The seats were narrow and breakfast was poor."
Pros: "Crew was wonderful."
Cons: "Food was not very good and meager."
Pros: "I have no complaints about the flight. It was a full flight but we tooked off in time and food/ drinks service was prompt. Unfortunately I left my phone on the flight and I have not got it back yet, a full week later."
Pros: "Flight crew and quality aircraft"
Cons: "Bumpy flight my frequent flyer number was omitted"
Pros: "We arrive twenty minutes early."
Cons: "We lost a half hour because of defective equipment and had to exist the back of the plane on to the runway."
Pros: "Boeing 777"
Cons: "Plane old model, not updated and terrible entertainment"
Pros: "Very attentive crew smooth flight"
Cons: "Poir food and cramped seats in economy"
Pros: "Food was excellent"
Pros: "Because of the cabin crew strike the old biddies pushing the trolleys were smart enough to give the passengers double the quota of wine to keep us quiet so we didn't mind the slow food service. I had an excellent flight sleeping thru half of it."
Cons: "The audio provided by the ear buds provided produced very poor results, probably causes long term hearing loss."
Pros: "Liked club class seats!"
Cons: "If BA wants to do business in USA, perhaps they might consider that many international travelers use Global Entry and TSA precheck services. It's not nice showing up and taking your shoes off and fumbling through your carry on to consolidate liquids without being forewarned!"
Pros: "There was something to like?"
Cons: "This was a four hour international flight from London to Istanbul. There was no in-flight entertainment system of any kind, not even audio, and there was no free food or drinks. Not even a bag of peanuts or a soda. Everything had to be paid for. And if you did wanted to purchase something, it took forever since passengers had to whip out a credit card. Cash not allowed. I have never been on an international flight that made you pay for food and drinks. When I inquired why, the reason given was that this was a "short-haul international flight". Oh, I see. British Airways is now a discount airline."
Cons: "We didn't make this flight"
Pros: "Liked the high life entertainment and the flight attendants were friendly"
Cons: "I get a very limited amount of time to visit my girlfriend who is currently living back at home in England and spent nearly two hours sitting on the plane following the landing and then another two hours or so waiting for my bag to show up and finally filled out info to have it sent to me so that I wasn't wasting any further amount of time on a plane or in the airport. With limited service it was just an overall terrible experience, for my girlfriend even more so than me, as she began to get worried during the delay in the flight arrival up until I got into the airport and got service so that I was able to explain the delay and that I would be out soon. Which wasn't the case since I continued waiting for my bag to arrive for the next couple hours. What should've been a time of joy being reunited with my girlfriend turned into a time of stress for all involved and several hours overdue."
Pros: "Wonderful customer service and hot meal was a lovely treat!!"
Pros: "Mostly everything was ok."
Cons: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."
Pros: "I liked how pleasant the staff were."
Cons: "I don't like bulk head seating."
Pros: "No issues with the size of my carry-on backpack, and a small backpack as a laptop bag."
Cons: "Only Amex credit cards accepted for in-flight food and beverage purchases."
Cons: "They wouldn't book is into our flight from a different terminal causing is to miss the flighr"
Cons: "My preferred Food selection unavailable"
Pros: "Power outlets. Friendly staff."
Cons: "What entertainment was there? No movie, you had to pay for internet. United to me seems to be a lesser luxurious airline, not like how it use to be. It’s apparent that they are making some cut backs. Not liking this bag fee they’ve added."
Pros: "Good entertainment selection"
Cons: "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."
Cons: "No legroom in economy"
Pros: "On time departures and landings"
Pros: "Not much"
Cons: "Due to space limitations this was one of the most uncomfortable transatlantic trips in about 30 years"
Pros: "Punctual flight, fabulous flight attendants, and the best airline food I’ve eaten in a long time. I can’t remember the last time passengers were given a menu to order food from ."
Cons: "No WiFi on board"
Cons: "Flight switched, old plane operated by Privelage Style, 0 entertainment and poor service throughout the 7 + hours from Chicago, flight an hour delayed as well"
Cons: "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."
Pros: "Just your avergae flight and time for a quick flight to a nearby city"
Cons: "Just luggage being lost at the final destination was a despressing conversation"
Pros: "Overall experience was good."
Cons: "The food and the long layover"
Cons: "3 hours late departing, missed connection in EWR"
Pros: "The flight was just another flight, crew was speedy, and proficient."
Cons: "The seating is way too compact. Me and my neighbor we're hitting elbows the entire time."
Pros: "United did manage to reroute us so that we cought up with the flight to Europe we were booked on."
Cons: "The arrogance and attitude from air crew, ground service staff to lounge receptionist was unreal."
Cons: "Price was not competitive"
Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Cons: "Limited food and drinks options."
Pros: "The crew was excellent and very friendly. I had them for two flights and they were just as nice after a long day and s rough take off."
Pros: "They were on time."
Cons: "They changed my seating choice."
Cons: "Return trip had small planes"
Cons: "The directtv was not free. My charger wouldnt stay plugged because the outlet was loose"
Pros: "First time in a plane and it was the smoothest ride"
Cons: "Seats were uncomfortable on this plane."
Cons: "flight was 3 hours late, initially due to maintanence"
Pros: "I liked the online entertainment."
Cons: "The flight was kinda crowded and there was a rude lady passenger when I was off boarding."
Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."
Cons: "The in-house wifi signal was constantly cutting in and out. Made it impossible to watch any of the media that was pre-downloaded on the United app."
Pros: "Personnel is nice"
Cons: "There is no one to help guide you if you have questions. Basically if you need help, get in an unorganized line. Check-in is a free for all. Signs are not clear or prominent. TSA Pre-Check was closed at one part even though I was told it was open."
Pros: "The crew was awesome for both of our flights! Very pleased with United!"
Pros: "Male flight attendant was friendly and relatable"
Cons: "Very rocky flight, female flight attendant was mocking male attendant, reading from the manual so I was hearing all the possible worst things that could happen and sanitary conditions of the bathrooms, very unpleasant. We also ran out of water so instead everyone had to wash their hands with the bottled water and sanitary wipes"
Pros: "The flight was uneventful and we landed early. Although there were no entertainment options on the plane besides wifi, I just watched my own shows on the smartphone. The snack that we got was actually not bad."
Cons: "Seat is still a bit small, even with their updated seats that moved the seat pockets to the top. Cushion is hard and became uncomfortable after an hour o so."
Pros: "The United Service was a VIP treatment for me. Im very happy with this airliner."
Cons: "I need to pay for the entertainment I know the movies have cost but the TV and Music was a sad moment for me thanks God I Have tetris on my cell."
Pros: "Piolet communication, safe smooth landing inspite of horible turbulence."
Cons: "4hr delay, late on serving snacks, small aircraft, no tv, no phone charge system in the seats like other airlines/planes has."
Pros: "I like having options to purchase snacks during the flight."
Cons: "Boarding process was horrible. Very little overhead bin space available so many carry on's had to be checked. Leg room was worse than other airlines. Had 3 flights cancelled in a matter of 24 hours when other airlines were running flights at the same time. Needless to say - not a good first experience with United and won't be flying them again any time soon."
Pros: "Everything went smoothly"
Cons: "Very disruptive passenger"
Pros: "The flight was quick and the flight attendant and crew was very kind and helpful."
Cons: "The Airplane was extremely cold!!! The seats were not comfortable"
Pros: "Ease of getting to the airport and gate for our flight. Flight was short but I was comfortable."
Pros: "we landed on time"
Cons: "we took off late"
Pros: "I didn't miss my connecting flight"
Cons: "Only 10 minutes to go 30 gates to catch my connecting flight. Not good at all!"
Pros: "Thanks for the upgrade"
Cons: "Thanks for the upgrade"
Pros: "Crew nice."
Cons: "Paying for tv. Internet in airports doesn't work."
Pros: "Not much you can say about a 30 minute flight."
Pros: "New seats were comfortable!"
Pros: "Everything went smoothly. Gate attendants and flight attendants gave clear instructions, kept us informed of the progress and status of boarding/the flight/ landing etc."
Cons: "no complaints"
Cons: "Lose baggage"
Pros: "One of the legs of our flight was canceled due to weather. The staff at the desk was very helpful in getting us rebooked."
Cons: "Check-in staff was so unfriendly and unprofessional, I have decided to never fly United again. It also took almost 25 minutes on-hold to try and get a customer service rep on the phone and by that time I was going to be late for my flight and United would not refund my money even though it was their issue that was causing my delay. There are too many other airlines to have to deal with the rude people at the check-in area and the lack of customer support."
Airlines flying from Austin Bergstrom to Moscow Domodedovo have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights