I love everything about Qatar airlines. Especially the airport and the the customer service they provided. The only problem was my sister was having stomach flu and terrible crumbs. She was asked if there is any chance she can have more comfortable seat, or place she can stretch her feet, so she can bear with the pain but the flight attendant told her that airline can’t accommodate her. It was frustrating to know that if someone feel unwell the airline doesn’t have any accommodations.
Breakfast should be more real not frozen & heated stuff Lunch & dinner were also terrible. Seats were very cramped to say the least. Doesn't deserve the rating it gets
The staff was always courteous. Food options were really good as well as the snacks. They were generous with their beverages as well. Flights were mostly on time.
The staff uniform was clean and they were so friendly.
Didn’t announce reason for delay. Staff was vague about departure time. Flight crew could have asked if we need help in figuring out the controls and adjustments. Staff needs to be more helpful
They didn’t announce priority boarding at all. Needed to walk up and check at gate
The flight was great. As far as the food is concerned it would be great to get little things like salt, pepper a small cube of butter (when bread is provided) with the meal.
Comfortable aircraft and excellent service
Pros: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"
Pros: "The crew was really sweet and making sure passengers were comfortable."
Pros: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"
Pros: "So welcoming and so caring"
Cons: "Qatar Airways could improve food selection for business class."
Cons: "they cancelled by booking just before hour depature.."
Pros: "The A330, despite being an old plane, had really good recline."
Cons: "The entertainment was very outdated."
Pros: "The crew was amazing and welcoming and warm."
Cons: "The toilets was not clean and the boarding delayed without any explanation"
Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."
Pros: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Pros: "Great service onboard!!"
Cons: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Pros: "Staff was courteous"
Cons: "My meal preference was not available."
Pros: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Cons: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."
Pros: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Pros: "The flight went well, from boarding to landing."
Cons: "We were informed at origination that we would be put up in a hotel in Doha. Online and also at check in desk. When we arrived in Doha we were directed to a desk for hotel booking. After waiting inline 45 minutes we were told we don't get a hotel with reduced economy fare."
Pros: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Cons: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."
Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"
Pros: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Pros: "Quality food and hospitality"
Pros: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Cons: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Pros: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Cons: "long layover and very tight seat conditions were my only big complaints."
Pros: "The Plane was good but not updated with new data"
Cons: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Pros: "The older style seats are actually more comfortable for taller and larger people."
Cons: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Pros: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"
Pros: "I like the staff and the way they treat the passengers and foods too i like , was really good"
Cons: "I didn't like the comfortable part at the plane , it's not that good plane , the spoon ,& knife are not good , the chairs are not comfortable that much as the other planes of Qatar airways,"
Pros: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."
Pros: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Pros: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Cons: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Pros: "First of all, I want to preface this by saying that virtually every airline is better than the major ones working in the US (American, United, and Delta), and Qatar Airways is amongst this number. The entertainment selection was excellent, the best of any flight I've ever been on. The flight attendants were excellent, again, much better than those on American carriers (I am American, FYI)."
Cons: "The food was terrible. Of course, we know this about airline food, BUT I have been on Qatar Airways flights with GOOD food in the past, so I know it can be better. Also, I sat in the baby section, which also happens to be where they put long-legged people. This is no one's fault, but suffice to say, do NOT sit next to 4 5-month olds for a 15-hr flight! Interestingly, since all flight attendants were women, about 50% of the flight did listen to them since there were many conservative Arabs onboard from Qatar or Saudi Arabia (i.e., those who are taught not to listen to or respect women). This made for some frustrating sites to witness but it's obviously not the airline's fault. Poor women!"
Pros: "Love it. Newer airplane; state of the art high-tech."
Cons: "Catering and seating. They ran out of food and drinks"
Pros: "Quick, easy boarding and nice crew with professionalism."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Pros: "The flight attendants were courteous and helpful, the flight left on time and even arrived early"
Cons: "Seat 10H, the transition from coach to business class could be designed a little better so the service carts don't hit the seat occupant when they move between cabins"
Pros: "Very friendly crew and efficient check-in service. Food was lovely."
Cons: "Multiple problems with onboard entertainment re-setting itself."
Cons: "The delay from Bahrain to Doha. We delayed around 30 min. On the plane before take off."
Pros: "Rhank you dear Qatar for excellent customer service"