Most visitors from Basel will not be allowed to enter Fort Myers. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Fort Myers
Visitors from Basel are not required to quarantine after entering Fort Myers.
Visitors from Basel must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Fort Myers.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
This flight route requires at least one stop and takes a minimum of 16h 45m.
When flying out of Basel you will be using Basel EuroAirport Swiss. You will be landing at Fort Myers, also known as Fort Myers SW Florida Intl.
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Read more about Turkish Airlines
Cons: Its was bad service. I know its covid but they could have done better. My friends relative took emirates and qatar. There flight was excellent as usal.
Cons: Free WiFi
Pros: The crew was attentive and friendly!
Pros: It was calm
Cons: Maybe in first class
Pros: Everything was fantastic
Cons: Prices please low and cheaper
Pros: Service. Food everting was. Excellent
Cons: Bad seating dirty
Pros: Hostes are great
Pros: Every thing
Pros: It was a smooth trip
Cons: Boarding a bus to be taken to the plane It’s probably not unusual in Turkey but that was a first for me In all fairness it was a high anxiety moment for me with all the unknowns I was facing but I appreciate Turkish Air nonetheless
Pros: Everything was great.
Cons: Waited on the plane for a while before takeoff
Pros: Food, entertainment
Cons: Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!
Pros: Excellent service from ticket agents, cabin stewards, etc.
Cons: Because we were late, my baggage didn't get transferred. I had to ask around to find out who handles Turkish air baggage issues in Tel Aviv. I found out within a out half an hour what would happen -- you had them delivered to where I was staying the next day. It all went smoothly and fortunately I had allowed extra time after I arrived ... no problems. And the people who handled your baggage claims were professional.
Pros: The service, the food. The staff is very friendly and helpful.
Cons: space little cramped but maybe same with other airlines in economy.
Cons: Boarding process chaotic due to conflicting flow of movement in the aisle. People don't like to step aside to let others pass. Additionally some of carry on luggage was oversized and should have been checked into the cargo hold. When flight landed in Nouakchott an announcement should have been made so that the Dakar passengers allowed the NKC ones to deplane, AND the NKC passengers should have been advised to have their boarding passes out for inspection. This caused a backlog in the jetbridge. AND no announcement regarding local time.
Pros: My flight from Budapest to Istanbul was delayed by weather and heavy flight traffic in Istanbul. At booking time, I had only a 1 hour layover, which I commonly NEVER schedule. Upon arrival at the IST terminal gate, I exited quickly and was met at the end of the runway by a Turkish Airlines customer service rep, permitting me to transit directly to the transit lounge, rather than sending me back through security yet again. As she looked at my boarding pass for the next flight, she knew who I was and she sent me directly to the proper gate for my next flight. Turkish Airlines, you ROCK! (My bag even made the connection!)
Cons: flight attendants from Nairobi to Istanbul were rude and unaccomodating. asking for a glass of water appeared to overwhelm the flight attendant.
Pros: Great entertainment system (though nothing new since my last flight 2 weeks ago).
Cons: As all airplanes, seats are somewhat cramped, and the food, while good enough, is pretty much the same it is on every Turkish Airlines flight. Some more variety might be nice.
Pros: Free meal and drinkd
Cons: Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work
Cons: Horrible seats, earphones hit or miss, cabin littered throughout, staff didn’t clean up from time to time, nor check that seats were up/belts fastened.
Pros: Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice.
Cons: There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets.
Cons: Screen was not working to watch movies and only a sandwich was given as dinner. Also drinks choice was very limited
Cons: You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !
Cons: Food: they gave you a menu so you can pick up an option (by half way through lunch service they run out of one of the options) They also didn't provide enough water, it's a transatlantic flight! Few options for beverages. Boarding: messy. You have a seating section for a reason (besides pricing). Also connecting flights from IST to the US are horrible. Four point checks and manual screening.
Pros: All aspects of the flight were flawless. Lounge in IST is always a great addition.
Pros: Crew members were nice People were good at check in as well
Cons: It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences
Pros: Nice crew. Boarding and deplane was fairly easy and quick.
Cons: Seats in coach are quite close and became worse when people reclined.
Cons: Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience.
Pros: Great service on and off board. Great and very comfortable airplane.
Cons: Stop over in Istanbul, flight to US. Had to go again through security with not enough staff, stood around 40min in a messy line with no air-conditioning or water to go thorough security again. There were elderly people having to do the same. Later, after landing, there was no parking for the airplane, so after 10 hours flight we we're held for 25 minutes inside the airplane. New regulations will make me reconsider using Turkish airline for US bound flights, although it's a great company, unless they find a more comfortable and organized way to do the security check.
Pros: Crew was friendly and interactive. Entertainment was preety good.
Cons: long waiting queues for checkin even if you checked in online.
Pros: Flight attendants greeted on arrival. Prompt with service. Good attitudes.
Cons: Seats not to comfortable but can't really change that without upgrade.
Pros: Efficient transfer aside.from long security process. Beautiful plane.
Cons: Long security process. Limited leg room.
Cons: Wheelchair assistance is the worst when we fly with Turkish Airlines
Pros: Over all Turkish airlines is a class airlines
Cons: can't think of anything I didn't like about my flight
Pros: always happy , great service,pilots are experts,smoothest and softest landings .i'm 49 years old been flying regularly since i was 2 best airline so far .
Cons: First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi.
Pros: Entertainment options were excellent for adults and ado. The crew were very accommodating
Cons: Screaming children and passengers that don't follow simple instructions or cue with respect
Pros: The food and movie selection was very good.
Cons: The seat I was assigned was not the seat I had originally selected. The staff was so rude to me and behaved very disrespectful to me when I would ask for help. I had the very front aisle seat and the flight attendances kept bumping into me and my fold out tv screen. And the other passengers on board were not so nice either.. there was a grown man that was maybe in his 50's and i am a 22 year old 5 feet tall and this man shoved me back into my aisle and one of the flight attendances saw and said nothing to him.
Pros: Most important all flights ran on schedule. Food service and quality were excellent and a great surprise Clean and new aircraft I would travel Turkish Air again and recommend to other friends
Cons: At 6'3" I was a bit jammed up in Economy Security was a bit overdone. Initial screening X-Ray carry on bags, thru metal detector. After landing Zurich--Istanbul, again thru xRay and hand screening, then again at gate complete screening again. I guess better too much than not enough.
Pros: Food, kit with slippers etc, movie choices, food
Cons: The A/C in the cabin was not working properly and for the first 2 hours was not even working. I had a hard time breathing, I was sweating and felt like I was going to faint. Eventually it worked better, but was on and off during the flight. It was unacceptable to let the plane go with the A/C not working properly. They even tried to blame it on the engines, that they had to work in full to get it going. I've flown hundreds of times and this is the first time I encountered anything like that.
Cons: Due to a family emergency I was forced to change my flight to a later date and they did a terrible job handling. Would not allow me to change and charged me enormous change fees. I will never fly Turkish airlines again.
Cons: I got lucky I came home alive
Pros: THENK YOU!
Cons: They left my bagage in Estambul
Pros: the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day
Pros: Great food and serivice!
Cons: The fact we have to embark by bus!
Pros: The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth.
Cons: Nothing it was perfect
Pros: Don’t go overboard
Pros: Flight was on time and boarded and de-boarded quickly.
Cons: Video entertainment system did not work at first and had to be rebooted.
Cons: It’s time to update the snacks, bu thank you for serving more than just peanuts. I was very cold on the flight - unusual, but definitely very chilly.
Pros: Crew was great
Cons: Lots of screaming children. Not much to do about that...
Cons: The food on the plain or snacks were to poor and not that tasty.
Pros: Delta is wonderful! Helpful and on time.
Cons: First class almost always guarantees a much better experience!
Cons: Overall, a good short flight.
Cons: We experienced a one hour ground delay at Sea-Tac which was unrelated to our airline. The pilot kept the passengers informed with timely updates, and we finally departed about when the pilot predicted we'd get away.
Pros: Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row.
Cons: Late boarding. Slow de-boarding.
Pros: Crew was so friendly!
Cons: Food; movie choices
Pros: On time this time
Pros: On time departure and arrival
Cons: Paying for seats
Cons: Itinerary was changed from the one that was booked. Flight was preponed by 2hours.
Pros: The selection of movies was great.
Cons: The food. No herbal or decaf tea. No decaf coffee. The regular coffee and regular tea was awful; I like strong coffee and tea but on the plane it was terrible. The was not a vegan option for dinner. I thought the pilot announced complimentary beverages; soft drinks, coffee, tea & alcohol. Perhaps I was mistaken or maybe he was. I like the seats (reclining back with the seat bottom moving forward) except the seat bottom is entirely too hard and was bad for my back. The hot towels are a welcome touch. The ride was smooth, the pilots did a very good job.
Pros: Staff tried to be helpful
Cons: Silly series of events. Maintenance problem before flight left previous city, got to us and we boarded only to deplane for more repairs. Ended up with another plane, five hours later. For a 44 min flight. Would’ve been easier to drive!
Pros: Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.
Cons: Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?
Pros: The boarding was smooth and in time. I enjoyed the WiFi service and the extra room in the seats. Plane was gorgeous! Staff was courteous and professional.
Pros: People were great
Cons: Air vents and the side of aircraft felt like it was loose and falling off.
Cons: Unexplained delays, lack of transfer services (there was no separate connections security screening; passengers were required, after a redeye flight and customs, to switch floors and stand in long lines with general security. Also, no beverages of any kind were offered.
Pros: Awesome customer service
Cons: No complaints
Pros: The leg room in comfort+ was nice.
Cons: I didn't like how the cabin temperature was freezing cold. My wife and I were wearing long pants and sweaters and were still freezing. We asked the flight attendants twice for blankets and each time they said no. I know they had extra blankets but for some reason they did not give us one. I thought that sitting in comfort+ they'd at least give us the comfort of a blanket but I guess not... Oh well.
Pros: Weather kept them from being able to serve everyone but she did pass around cookies which was a really nice thought!
Pros: In flight entertainment is nice but only seems to happen on shorter legs of the trip. Also, too many useless interruptions from crew during movie. You don't have to keep thanking the passengers throughout the flight. And the volume through your headset is way too loud on crew announcements compared to regular listening volume of your program.
Cons: Forced on later flight.
Pros: Once we finally boarded, it was fine- plane was new and clean and entertainment system was great. Agents did the best they could with limited information on flight status. Provided snacks at departure gate- but they were all unhealthy.
Cons: Flight originally booked with 2:30pm departure time, was pushed to 4:30pm a few weeks in advance. Then the flight was delayed on the day by 30 minute intervals until 9pm. Finally, we were switched to a different gate to board a different plane. Then sat on the plane at the gate for another hour so they could load all the bags. We didn't take off until 10:30pm- painful.
Pros: on time, good service,
Cons: i agreed to check in my bag at the gate when they asked for volunteers thinking I would get it at the gate of my destination but after i checked it in in gate attendant informed me that i would get my bag at the baggage claim
Pros: Free movies. Clean and modern look to airplane.
Cons: Could not get wifi to work.
Pros: Quick boarding, clean plane, good entertainment system.
Cons: Used a neck/back pillow and jacket against hull to try and keep my shoulder and arm from freezing solid. I usually sit by the window on a couple dozen flights per year, and it has never been this cold on my arm. I wonder if a heating pad would work on their outlet?
Pros: On time service &no damaged luggage!
Cons: We were arbitrarily re-seated due to equipment changes, back and forth and lost our original seat selection even though we wound up on a plane with the original configuration. An international call wait of 1.5 hours was required to just get us back into the economy plus section that we had originally paid for, Amsterdam check-in was chaotic. In-plane staff was not at all helpful with our desire to get seats on the outside rows of our section.
Pros: consistently good
Cons: no problems... a little late because of uncontrollable factor... WEATHER
Pros: Comfortable aircraft with tv in the seats
Cons: Huge delay on my flight and most other flights from LaGuardia that day, lack of information on reasons for the delays .
Cons: Weather delay
Cons: Rough flight and landing.
Pros: Nothing in particular
Cons: So I originally had the free seat 11A. The app offered me what looked like a bulkhead from the seat map on the app at seat 10A for additional $19. I feel for it. No bulkhead, no extra room, nothing, waste of $19
Pros: The crew was excellent
Cons: We decided to volunteer to take a different flight from our connection to New York because they were overbooked. When it came time to board the international flight, they screwed up our boarding passes and made us wait until the end to board. We were zone 1, priority boarding. The tv screens were very small and so glitchy I stopped watching my movie halfway through. The connector flight from philly to NYC was much more comfortable and had beautiful screens.
Pros: Even though we couldn't reserve our seats we where able to call and change our seats to be together. (Mom dad and 2 toddlers)
Pros: Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day.
Cons: I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess.
Pros: Video screens at each seat!!! Thank you Delta!
Cons: Nothing, everything was great!
Pros: Flight was on time. Crew very friendly. Plane was clean, boarding very organized but I would suggest boarding from the back forward. This would eliminate blocked aisles.
Pros: Friendly, hard working flight crew
Cons: Flight delayed 2.5 hours. Not necessarily their fault, but they rarely communicated why or what to expect. Despite signing up for SMS notifications, I'd find out from Kayak more than I did from Delta.
Pros: Frontline staff were nice.
Cons: Our flight was canceled last minute. Instead of a direct flight to start vacation, we ended up with a five hour layover in Atlanta. And to top it all off, they tried to double charge us for a checked bag fee.
Pros: Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time.
Cons: Service and size of plane.
Cons: It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!
Cons: Food is a joke
Pros: Crew was awful. Grumpy and not friendly. They hate their customers especially children.
Cons: This was my worst experience on any Lufthansa flights. Worst ever!
Pros: A very quick flight, but the crew was quite friendly!
Cons: I would have liked for there to have been a gluten-free snack available.
Pros: Crew were good
Cons: Delayed departure resulting in missed connection. 2 hours in lineup and ‘service’ from Lufthansa. Rebooked through Zürich with overnight there - had to find own hotel as they said all the ones on their list were booked. Will not be using this airline for a long time ( they lost our luggage for 4 da
Cons: Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US.
Pros: Everything Else
Cons: Too much cabin baggage.
Pros: Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew.
Cons: Missed connection flight in Chicago due to a technical delay in Munich, the tank vehicle had a defect and the ground power in Chicago went out. It is now the 4 th time that we got stranded in Chicago. So Condor, Lufthansa and Chicago are getting on our shitlist......
Pros: Great food. Plenty of restrooms
Cons: Late arrival. Had to run to catch the next flight
Pros: Seat 16 B was great
Pros: excellent crew
Cons: seats could be wider and seatbealts cud be wider
Pros: Lufthansa take great care of their passengers, always
Cons: Poor gliding in and rough landing
Cons: If Lufthansa had not lost my luggage.
Pros: Nice Biz Class with typical empty center seat. Pleasant FAs.
Cons: No complaints.
Cons: Small plane, a price for everything.
Pros: The food and crew were great..
Cons: There was a four hour delay due to a malfunction on the plane in Frankfurt. Upon landing in Atlanta there was no gate to deplane from so we had to sit on the hot plane for over an hour (still sitting as I’m writing this).
Pros: Also a lovely and comfortable flight
Cons: No complaints
Cons: I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426
Pros: Crews were very friendly
Pros: Entertainment was good and varied
Cons: Seats were horrible. I'm only 5'1" and the seats were too short. Also there was no room under the seat in front of me so that the backpack that always fits completely under the seat in front stuck out and there was no room for my feet. I could not move. Food nice but pretty tasteless.
Pros: I was assigned a seat at the gate discovered upon boarding the I had the best seat in the house! This has never happened for me before so it really made the flight. Thank you.
Cons: Everything was good. Pleasantly surprised by the food.
Pros: nice clean plane
Cons: the wifi is free but doesn‘t work. flynet app didn‘t pair
Pros: The overall flight
Cons: The meal on board
Pros: Punctuality! Everything was on time. For a short fly like this one could hardly ask for more.
Pros: Was on time all the way, food was OK service was fine
Cons: I was so cold in my seat I couldn't get comfortable
Pros: Attends were good.
Cons: Jain meal is not available which is available in all the flights like Emirates, United airlines, Turkish airlines etc
Pros: The in flight crew was great
Cons: I arrived a bit late to the airport. 5:15pm for a 6:05p for an international flight. I realize It is very late. I was delayed by donald trump protestors blocking the highway (not your fault). Dulles was a ghost town ( abnormally slow). All I had was carry-on. They said they closed the flight. They quoted me at $1800 for a one way ticket directly from Lufthansa. The original round trip was $900. I declined, sat down for 15 min booked another Lufthansa flight online for $800, checked in and was through security by 5:50. Just in time for my original flights last call. I could have made it easily. Boooo Lufthansa booo.
Pros: Congratulations for your pilot! He gave us the best landing ever! Very smooth and safe landing. One minute we were in the air and the other he was just parking the airplane!
Cons: Vegetarian meal choice not offered
Pros: Great service and flight crew
Pros: Flight was on time, crew was helpful
Cons: Blasting speakers for announcements, should have served a quick drink
Pros: Everything was perfectly on time. Pilots were excellent and crew very attentive.
Cons: Food was ok
Pros: Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent.
Cons: Service was excellent. Planes were very nice and food was very good for airplane food. I would highly recommend flying Lufthansa. Staff was excellent.
Pros: Liked all about the flight except the delay, but got good treatment from airline during extended trip
Cons: Plane was late to depart, missed connection in Frankfurt
Pros: Great job in general
Cons: The B747 is big and takes longer to board and longer to get your bag. WIFI is expensive at about $19. Seats are cramped or that's what I felt.
Pros: The seats felt pretty uncomfortable after a few hours--they were much better on the Airbus 340-600. Pretty good leg room for a 6' person. The food was very tasty, and I loved that the utensils were real metal. The hot towels at the beginning and end of the flight were a nice touch. Lots of drinks too
Cons: The bathrooms were very small. The padding on the seat could've been better and it felt cramped when the person I front of me fully reclined their seat. Our overhead bin was used by the staff for storing cribs, so we had to use other bins.
Pros: The 30 min delay was madeup and the flight landed on time. Service was Good!
Cons: it started 30 min late and my time to catch the connecting flight was reduced to 1 hour
Pros: The crew was very assertive, plenty of snacks and drinks, good food. Flight went on smooth and the captain lender splendidly. Seats were comfortable with plenty of leg space, entertainment had numerous choices. Would recommend to friends.
Cons: Everything's was fine
Pros: The movies, the nice flight attendants, the constant service.
Pros: All meals provided were pretty bad. The premium economy seats are worth the extra money.
Cons: We couldnt fly because our name was in different order and they didnt want to change the order of our names.
Cons: The seat was changed without any communication. Also, on-line checking from internet was not functioning.
Pros: I liked the service and friendliness of the crew and number of items available on the flight.
Cons: The food was not amazing (but not the worst I've had either) . The flight announcements were a bit annoying as they kept interrupting the movies (mainly because they were off and on)
Cons: Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight.
Cons: not enough leg room, louder than expected engine noise
Cons: I am writing to you because of the poor service that I experienced with your Operations Manager in Vienna, Paola Contestabile. I travel internationally four to five times a year for the past decade and I have never had such awful service as for my Lufthansa Flight 2329 on Jun 14th under confirmation #62RZK3. I was on my return flight to the US with the exact same carry on baggage that I had left the US with a week earlier- a roller carry on and a backpack for my laptop. This is my standard everywhere in the world that I travel and have never had an issue. I bought a painting on my trip and checked it in. With regards to my carry on, Ms. Contestabile was insistent that I could only have one piece for carry on. I told her to get the baggage rules and I would read them to her. I am a trained lawyer and value the meaning of words and rules. I explained that I am allowed one carry on and a personal item. She argued that my backback is not a personal item and that only a "laptop" is a personal item. I again explained that my personal item was my laptop bag, the same way a purse is a personal item for a lady. She finally relented and allowed me to pass through security and passport check. I assumed that this was the end of her confusion. Little did I expect that while sitting by the gate waiting to board the plane, Ms. Contestabile would emerge again and declare in front of all of the passengers that I would not be allowed to board the flight if I did not check my backpack. I told her this is unacceptable, since she had already cleared me. She said she had changed her mind. I found this response to be ridiculous. When I asked to speak with her manager, she refused to allow it, stating "I am the manager today." Ms. Contestabile even went to the pilot of the plane and convinced him that I was a "safety concern" because I wasn't following her ridiculous interpretation of the rules. This is a pure abuse of power and a threat to true safety when a ground crew member can make such a false and baseless accusation. Luckily, a woman passenger overhearing Ms. Contestabile told me that she could not believe the way she was treating me and offered to carry my bag for me. I am requesting a formal investigation into her actions and appropriate disciplinary procedures to ensure Ms. Contestabile is not allowed to threaten another passenger again.
Pros: Service; timeliness.
Pros: Good crew
Cons: Pizza dinner sucked
Pros: Yes, Very good
Pros: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.
Cons: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.
Cons: Bigger seats the new ones are way to narrow
Pros: Crew were excellent
Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
Pros: Everything works and quick to get to destination.
Pros: economy plus seats were nice, great movie selection, especially international movies
Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better
Cons: Fix the damn KIOSKS at Vienna!
Cons: Travelled business class and was ace experience
Pros: Seat comfortable
Cons: Flight was delayed and overhead bin space was very small
Cons: They left my bag off the plane. Ridiculous.
Pros: The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars...
Cons: So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!
Pros: Crew was great and professional.
Cons: Entertainment controls were outdated and confusing to operate. There were no charging ports.
Pros: Crew were friendly and helpful. Moved me up front in the plane so I could make my connection.
Cons: Not having to walk outside in Edinbur4gh to board the flight.
Pros: KLM staff is great
Cons: Long haul flight made pleasant by KLM
Pros: Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options.
Cons: Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler.
Pros: Best airline in the business quick efficient and outstanding service What else can you say
Pros: Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection.
Pros: Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip.
Pros: Friendly and efficient crew. I travel KLM often and always enjoy the flights.
Cons: There were several flight delays and gates were changes a few times.
Pros: And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing
Pros: Short flight and being able to escape from drunk belligerent Passenger on previous flight
Pros: Crew where awesone and the choice of entertainment was fantastic
Cons: Seats way to close together
Pros: kLM staff was great.
Pros: Food was excellent, service from staff was friendly, and entertainment options were great.
Cons: Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good.
Pros: Arrived early!
Cons: Boarding seemed disorganized.
Pros: Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.
Cons: That it didn’t happen.
Pros: Food and staff behaviour
Pros: Overall everything was ok.
Cons: Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir.
Cons: Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing.
Pros: Food was just fine, movie selection very good
Cons: Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)
Pros: Crew were friendly. Flight was comforyable smooth and on time. Nice snack.
Cons: Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average.
Pros: Helpful and smiling cabin crew.
Pros: The cabin crew were pretty good. That's about all that was good.
Cons: I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again.
Pros: Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.
Pros: Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
Pros: The crew service is impeccable. Ground services very friendly and professional.
Cons: The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones.
Cons: magazines very dog eared and some badly torn
Cons: Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!
Cons: Why do the crew have to slam the overhead and catering compartments to get them to shut?
Cons: There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases
Pros: The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.
Cons: It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.
Pros: Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!
Cons: There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear.
Cons: I requested low fat meals. The first one, was OK. But they forgot my request for the second one.
Pros: Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago.
Cons: The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish
Pros: Good flight, we got a nice snack despite it being a short flight, the staff was great.
Pros: Excellent service and comfortable flight
Cons: Flight delay roughly an hour
Pros: They flew full speed to catch up with the delays.
Cons: Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least.
Pros: Nice crew
Cons: Not loose my luggage:)
Cons: Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.
Pros: Crew were very good.
Cons: No vegan food available.
Pros: Nice and attentive crew.
Cons: Seats not comfortable in premier economy.
Cons: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver
Cons: the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit.
Pros: Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times
Cons: The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese
Pros: Everything! It was a wonderful experience.
Pros: Air france crew at Mumbai Airport very rude and not supportive during checkin
Pros: The flight crew on the flight was amazing. Went beyond basic needs and requirements.
Pros: DIY snack area
Cons: Food and seating
Pros: On time, staff was nice.
Cons: Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited
Pros: 1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable.
Cons: 1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system
Pros: The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris.
Cons: The seat padding is rather thin.
Pros: Good selection of movies
Pros: Food and wine was very good. Music selection was excellent.
Cons: Not enough leg room.
Pros: Everything was fine
Pros: Food was good. Crew nice and professional.
Cons: Landing was not so smooth.
Cons: The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals.
Pros: The free glass of red wine when the plane finally took off.
Cons: The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?
Cons: It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance.
Pros: Ground crew at CDG was helpful to file a claim for the lost luggage.
Cons: Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!
Cons: Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation.
Pros: Arriving safely.
Cons: We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip.
Cons: The flight was late, real late.
Pros: I didn’t actually liked the entertainment
Cons: I just didn’t enjoy the entrainment.
Pros: Plenty of seat space
Cons: In flight entertainment and call button was broken ... crew never passes to ask if you’d like water.
Pros: Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly.
Pros: The fresh bread and cheese.
Cons: The staff is very unprofessional in receiving the passengers and serving the drinks mainly. The luggage wasn’t received and after 24 hrs no news about it! It’s a shame
Pros: The airbus 380 was great and the staff very nice
Cons: Too mych bad smells after a few hours
Pros: Speed, professionalism
Pros: Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific
Cons: Only 1 bathroom (toilet) for all of first class
Pros: Punctual, not crowded.
Cons: Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight).
Pros: Boarding and punctuality.
Cons: Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far.
Pros: Priority boarding
Cons: Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999.
Pros: Arrived on time
Cons: Cattle car accommodations
Pros: Not much.
Cons: It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own.
Pros: It was a 30min flight not much to say The crew on the ground really took care of us
Cons: I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal.
Pros: The boarding process was smooth and the crew friendly. Flight ran on time.
Cons: Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston.
Cons: The food is awful The entertainment, i.e. movie selection, is not very good and doesn't change very much. The seats are not comfortable and my chair did not recline.
Cons: Wheel chairs for my ill and aged parents was not provided
Cons: No entertainment or usb plugsto charge.
Pros: All female crew in the cockpit - awesome.
Cons: Non reclining seats
Pros: This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!
Cons: Airplane food is airplane food I guess.
Pros: Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission.
Pros: flight on time
Cons: Broken old school entertainment system Cold mediocre food Crew di not come through with drinks or water between food serving
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