Find cheap flights from Baton Rouge to Mexico City Federal District

Cons: "Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service."

Cons: "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"

Cons: "No hubo comida suficiente"

Pros: "Everything was good starting with boarding to disembarking airplane. Crew was respectful and the airplane seemed to be clean in general. I’m flight entertainment is excellent and made the flight seem a lot shorter."
Cons: "Boarding pass has specific alphabet zones but boarding was done via cabin number which was slightly confusing. I didn’t realize that zone E is part of cabin 2. I think more clear instructions should be given."

Pros: "confortable and good service."

Cons: "More food more room - but hey that’s what we always want"

Pros: "crew with good attitude"
Cons: "food was a waste of time, of energy, of bread, etc"

Cons: "Everything"

Pros: "Crew was amazing"
Cons: "Gave the option to chose seat"

Cons: "A late flight due to a mechanical problem. Missed connection and Delta was of little help."

Cons: "Very bad service, airline unrespectfull, discortesy"

Pros: "Great and faster"

Pros: "Everything"
Cons: "Nothing"

Pros: "La puntualidad"
Cons: "Todo fue perfecto"

Pros: "Food service was good."
Cons: "The the audio stopped workin halfway through the flight."

Pros: "Flight was ok."
Cons: "Soggy bun sandwich prepackaged with mayo that was not up my standards. Broken video screen meant no entertainment other than the book I brought."

Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Pros: "Flight attendants were great"
Cons: "We were moved to the Exit row, but the woman at the ticket desk said that the seats reclined...BUT they did not!! So, that was a bummer!"

Pros: "The food and enterntaibment are always nice. The captain was super friendly and opportune with his communications. Seating was as fast as possible and boarding was swift."

Pros: "the service, on time departure, early arrival, FOOD at no cost"
Cons: "nothing...everything was great"

Cons: "Food."

Pros: "Great service."
Cons: "No power outlets. No WiFi. Limited movie selection."

Pros: "Good i like i could watch movies from my phone"
Cons: "Not sure"

Pros: "Overall experience was great, landing, crew, snacks, movie selections it all was great"

Pros: "A great flight overall. Delta provided a lot of entertainment options. Flight attendants were very friendly."
Cons: "I don’t like that we had to pay for our checked bag."

Cons: "Delta staff is not too friendly"

Pros: "Easy transition from one gate to the next.."
Cons: "The food was not fut for human consumption and the servers did not care"

Pros: "Being able to watch movies"

Pros: "Seat was upgraded."

Pros: "Not much"
Cons: "No leg space whatsoever. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. I became so uncomfortable I became nauseous. Anyone above 6'4 is having a rough flight."

Pros: ":("
Cons: "Bad food"

Pros: "The service was exelente"

Pros: "Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack."

Pros: "Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip."
Cons: "Confusion over my boarding pass at the Delta terminal in Detroit."

Cons: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."

Pros: "In some Delta flights that I had in the past the plane was just ok, not bad, not good. But this plane ATL-MEX was great, very nice and conformable plane, it looks and feels excellent!"

Pros: "Tudo conforme esperado em um voo da Delta."
Cons: "Nada a reclamar."

Pros: "They hade entertainment"
Cons: "No food"

Pros: "Nothing"
Cons: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"

Pros: "NA"
Cons: "I did not receive acknowledgment that I had cancelled the flight... and I still received 'updates' to give uncertainty to the status."

Cons: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"

Pros: "had connecting flight ready"
Cons: "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"

Cons: "Sandwich for dinner"

Pros: "Arriving to the destination"

Pros: "Comfortable seats"

Pros: "Flight on time"

Pros: "Crew were courteous and overall everything was systematic."
Cons: "I had to pay for my single piece of luggage AND for alcoholic drinks. That doesn't feel right."

Pros: "Nothing"
Cons: "The staff"

Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"

Cons: "The seats are very tight, no tv, the rest of it wonderful"

Pros: "Premier services."
Cons: "Toilet cleanest, entertainment, and traveling kit."

Pros: "Very nice crew and service."

Cons: "Mostly, everything."

Cons: "Traveling with another airline!"

Pros: "Nowadays people don’t treat others with a decent customer service"
Cons: "Flight attendants are not social, plain answers, no commitment to provide or exceed expectations"

Pros: "Flight was great and crew was very nice as usual."
Cons: "When I got to Guatemala I was told I couldn't check in unless I had a ticket leaving Costa Rica. I have never had a problem with this in the past. I had to have someone purchase a ticket last min out of costa Rica so I could check in. When I got to CR they didn't even ask me for my ticket or proof"

Cons: "Había mucho calor dentro del avión antes de despegar. Los aciertos muy pequeños. Poca cantidad de comida."

Pros: "Good service"

Pros: "Crew was pleasant and efficient in performing their duties, the meal choices were very good and both flights departed and arrived on time."

Cons: "Breakfast the toast bread is bad"

Pros: "Change flight without notifying me"
Cons: "Change flight without notification"

Pros: "The cleanliness."
Cons: "I didn’t like the confusion created by the copa service crew at LAX, it was a very long line that reached the area outside checking area."

Cons: "Panama no tiene free wi-fi"

Pros: "Nothing"
Cons: "Travel was cancelled by travel agency. Never received notification until travel day."

Pros: "I like that international flights serve food, drink and have entertainment in the main cabin making domestic companies appear stingy. The flight attendants were wonderful, as always"
Cons: "Pretty sure they got the cheap Boeing seats, they seemed smaller than average. Also baggage claim took FOREVER (I exaggerate), but it was better than last time I flew Copa where my bag arrived on the flight AFTER mine."

Pros: "Flight left promptly on time. Crew was attentive and pleasant. Its great to be fed on the flight and not have to pay for luggage. Food was very tasty!!!"

Pros: "Everything"

Pros: "On time."
Cons: "Crowded in coach"

Pros: "Boarding went smoothly. I was "upgraded" to exit row at the counter without asking, so the extra legroom was appreciated. Counter personnel and air crew were uniformly pleasant and helpful. The COPA manager in Boston pitched in during the busy check-in time and was very supportive of his staff."
Cons: "Food was mediocre quality, though cold things were cold and hot things hot."

Cons: "One bathroom was dirty since the beggining of the flight and could not be used."

Pros: "The process of checking in and waiting to board on the plane was perfect time! The flight was long but the attention to detail and customer service was phenomenal."
Cons: "There is no WiFi"

Pros: "Copa service is always very good."

Pros: "Nada"
Cons: "Copa placed passangers in scattered seats even if they were together, we had to talk to other passangers to switch spots. The crew was unhelpful most of the time. Boarding was totally disorganized, it reminded me of a persian market trying to go though a single door, all at once. Security bands to form lines were obviously unavailable. The whole experience was like riding an old bus with no technology, and it’s entertainment was along these lines."

Cons: "The food choices are limited foe vegans."

Pros: "all the service"

Pros: "For the most part a punctual, comfortable flight, the crew did their job well. No entertainment, small snack etc."
Cons: "They broke off one of the 4 wheels of my checked-in bag rendering it useless. I approached the luggage complaint section of Copa Airlines and they said they only fix or replace bags when they make an actual hole in the fabric, which would basically require using a sharp knife or a chainsaw. Broken wheels (mine was completely gone), handles etc don't count, in other words, they can throw around your bags like they mean nothing to them because their policy protects them, not you. I'm pretty sure Copa isn't the only airline doing this but it needs to be said regardless, it's really not fair the way they treat / abuse customers' belongings without making themselves responsible for hardly any of it."

Pros: "on time"
Cons: "terrible food"

Cons: "Me.dijeron que iba a estar junto a mi acompañante y nos dieron asientos separados en ambos vuelos"

Cons: "Plane with old Business class seats that were not worth the price of a business class airfare"

Pros: "Nothing"
Cons: "Apparently, the flight was over booked. Some passengers were offered a happy meal to give up their seat. WTF! I noticed some passengers were assigned to seat that doesn't exist. WTF! It was a complete mess. Food options, there wasn't any. I am glad, I ate before the flight."

Pros: "The cabin crew always willing to help and give a good service."

Cons: "Food quality"

Cons: "Almost got stuck in Panama City because we could not get seats on the last flight, after complaining we got the last seats left on the flight but others did not get seats and had to stay behind. No vegetarian options for food"

Pros: "Loved Copa!"
Cons: "Didn't love that the reservations was changed"

Pros: "Crew was pleasant."
Cons: "Flight was delayed several hours missed connecting flight and was re rerouted to Rio and spent the entire day at the airport wating for connecting flight that didn't take off until 5pm. Neuza M Noone"

Pros: "Swift service (land and on board), but the seats don't have any leg room ..."

Pros: "Everyone was friendly"
Cons: "First two landings were hard hitting to the ground. Kinda scary."

Pros: "the food and inflight entertainment"
Cons: "Not much leg room"

Pros: "I like punctuality and service!!!"

Pros: "The entertainment and food service was nice."
Cons: "Line were really long to check-in your bag and boarding took a while. We left a little late."

Pros: "Nice crew"
Cons: "Old plane - seat comfort was below expectations"

Pros: "I upgraded to Business Class, the flight attendant was kind, helpful, and attentive. She came by and immediately took my order for a drink ask me what kind of dinner I would like and ensured I had everything I needed. In addition, the seats were extremely spacious and allowed me to recline almost fully. Definitely enjoyed the flight a ton more and would fly again."

Cons: "Everything wad great"

Pros: "Customer service was great, the flight was smooth, & pilot was personable."
Cons: "The way home to Vegas it was a long wait."

Pros: "EVERYTHING"
Cons: "NOTHING"

Pros: "Definitely really good choice if you flying South and don't want to over spend, great service and boarding experience is good, would recommend"
Cons: "I wouldn't say I didn't like as much as it can be improved, just the food, but don't take me wrong the food is good"

Cons: "They asked for me to prove I was a resident of Argentina to travel there ( that is NOT a requirement) My italian passport clearly states that I am a resident of Argentina, with an Italian passport. On my way to Mexico they required that I show proof that I had a flight leaving Mexico. I did, on another airline, and I couldn't access my email to prove it so they would not let me board the flight., Again there is NO requirement to prove my returning flight, I had to pay a change fee to board the flight the following day, I lost a day of my vacation, because of the airline requirements THAT NO OTHER AIRLINE requires."

Pros: "I want expecting to get food on such a short flight, what a pleasant surprise!"
Cons: "There weren't any choices for entertainment, just one movie playing on a screen for everyone"

Pros: "Super nice boarding staff, timely departure, plane was half full, so seats were roomier, free alcohol."
Cons: ""Food" was a hot pocket."

Pros: "The service was great!"
Cons: "The flight got delayed 5h. This is my only complain."

Pros: "I enjoyed it"
Cons: "Good overall service"

Pros: "Everything"

Cons: "I don’t like the food"

Pros: "They provde fod and dinks"
Cons: "Baggage fees"

Pros: "I upgraded to Premium on this leg of my flight and the seats were very comfortable for a reasonable price."
Cons: "Boarding process. The Zone lines are formed a very long time before boarding really begins. Why?"

Pros: "Check in process fast and friendly."
Cons: "Screens did not work at all, just a sandwich on a 5 1/2 hour flight, bathroom doors did not lock, overall a poor quality flight."

Pros: "Nothing"
Cons: "Nothing"

Pros: "Very good service,ver y servicial,and excellent pilots,"

Cons: "on the flight Bogotá-Mexico, in business, they offer for diner a sándwich and fried potatoes. The liquor quality was very por. on thr flight back, one of our suitcases was broken and the padlock was stoled"

Pros: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Cons: "There was not red wine, other than that no complaints"

Cons: "Seats"

Cons: "Did not like the airline never flyinging Aeromexico again"

Pros: "The movies"
Cons: "Los asientos pequenos"

Pros: "Excellent customer service and they actually served us delicious dinner, no pretzels nor peanuts ...very impressed !"

Pros: "Puntualidad impresionante"
Cons: "Todo bien !"

Cons: "Back sit bit reclining. Food was a croissant with one piece of thin meat! Headphone plug was broken"

Pros: "Keep some muslim food"
Cons: "Must know that muslim people never eat any kind of pork meat. I was really hungray during the flight"

Pros: "We will unfortunately think twice about ever flying with AeroMexico! We think they are terribly disorganized, the lines for counters and loading were OBSCENLY LONG - AND - THEY LOST OUR LUGGAGE! It took them 2 days to return my husbands backpack and 3 days to return my suitcase. 'Customer service' was a joke and the online form system seemed to be glitchy and/or broken. Grrrrrrr..."
Cons: "Bad customer service, nobody on the phone (when we could actually reach a human) knew what was going on! The online lost luggage forms were a total broken mess. Disorganized and LONG lines :("

Pros: "I liked the service, entertainment, pretty much everything. The flight attendants were really nice. I also liked that the plane it's always on time like boarding time a little late but landing time is on point, I've enjoyed my first experience with this airline."
Cons: "I didn't like the boarding process because it's not organized, like they could just make it zone by zone instead of just doing whatever they want. It makes everyone get irritated and very upset."

Cons: "Lin time in the Mexico's city airport."

Pros: "puntualidad de la llegada"
Cons: "mucho tiempo esperando en linea. fue muy dificil a encontrar la sala de embarque-no estuvo en las pantallas en Mexico."

Pros: "Efficient boarding process and friendly helpful staff."
Cons: "We what on the runway for over 20 minutes without explanation as to why we were not leaving on time. Prior to this an announcement said they were refueling and we should not fasten our seat belts in that process. There was no announcement to say the fueling had been completed or who we were leaving later than scheduled. All of a sudden we just began the pushback from the gate."

Pros: "I didn't like anything about the flight."
Cons: "It was a red eye and meals were served. Why? It's an overnight flight!! Also, when booking my reservation I was not told there would be a meal. As I am a vegetarian I was not able to request one. So I was woken up to people talking and eating and I could not myself eat anything. The "dimmed" cabin lights were bright. Crew members were not respectful of passengers sleeping as they talked in normal voices. I also found it very rude that I asked a crew member for a pillow and he said they didn't have any without even checking. Which I don't believe. Overall it was an awful experience and I will never fly Aeromexico again. I am going to tell all my friends and family to never fly this airline."

Pros: "The crew were very professional, I liked the free entertainment system available, and the meal service was good. AeroMexico gave me the best rates from Chicago to Buenos Aires."
Cons: "Nothing to complain about. Everything was perfect!"

Pros: "The lady in the front desk in Houston was very helpful. In general I liked the whole trip tllll my destination Guadalajara."

Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"

Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"

Pros: "Fast check-in"
Cons: "Sits were hard, not much comfortable"

Pros: "The ok y thing the we like was Inside de plane, other than that wasn't so nice"
Cons: "I didn't like how the employees treat us, they didn't try to help us and try to be nice, I think it's the last time my family and I will travel on this airline, because at the airport the employees were so meant to us"

Pros: "Flight was great....food was okay"
Cons: "Waited on the ground in Mex City for 30 minutes, waiting for door to open then waiting for a bus to pick up pax and finally waited on bus to get to terminal..."

Pros: "new plane excellent food courteous service"

Pros: "I don't think we paid for business class, but for some reason we were upgraded. Made it a great trip!"

Pros: "Pleased that a snack and beverage were served even though the flight was only 50 min."
Cons: "Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta."

Pros: "The flight was delayed returing to Dallas. I will avoid this Airline because it has delays"

Pros: "Entertainment system had a decent array of movies."
Cons: "Weird and lengthy takeoff delay because bags were loaded on the flight that shouldn't have been there. On the up side, our bags from a Baltimore flight would probably not have made it if the flight had left on time."

Pros: "Everything"

Pros: "The crew were good. It was nice to have movies to watch."
Cons: "As usual, the flight was late - and this time, it was very late. I don't know why Aeromexico flights are so often late. If they had more competition in the areas I fly to, I would never use them again."

Pros: "Everything all together"
Cons: "none"

Pros: "If your final destination is not Mexico DO NOT travel Aeromexico. You need at least 3-4 hours to clear customs and even if you get to the gate with 10min to departure AM will not let you on the flight. This airline has a near monopoly in Mexico and they do not treat customers with the care and attention western travelers are accustomed to. I travelled SF to Buenos Aires and both on my way down and back they made me loose my connection, which added an 11 and 9 hour layover respectively. The airport in MX is full of low level employees who cannot make a decision, nor rectify a wrong, even if they agree with you. THE WORSE TRAVELLING EXPERIENCE I'VE EVER HAD. Too bad because their on board service is good and they have a state of the art fleet (I flew the 787 dreamliner). Don't do it..."

Cons: "Flight got delayed, no clear indication in the airport to which baggage claim to go to and it took a long time for all baggage to come out."

Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."

Pros: "GoodThe service was on the plane they were very helpful with us I will Again with arrow Mexico"

Pros: "Security line was long but they were able to reopen a new line. Also a nice lunch and drinks were served on the plane."

Pros: "Good inflight environment. Small plane from LAX to Hermosillo"
Cons: "not very good snacks (peanuts only)"

Cons: "My flight got delayed by almost 2 hours. Mist my connection. They didn't want to put me on an other flight. They said to me I had lost my ticket, stayed at the airport going from manager to manager for 7 hours. Had to buy my self an other round trip. Ended up staying the night in Mexico. Worst experience I ever had after been traveling all around the world. Will never fly Aeromexico again and will let everyone know how bad this aero line is."

Pros: "Hard to say at this point"
Cons: "We arrived in Mexico City 4 hours ahead of our flight, but it wasn't until boarding at the gate that we were told we needed to pay a reciprocity fee and WE WERE DENIED OUR CONNECTING FLIGHT. Only the people at the gate seemed to know about this -not the information desk, not the Immigration desk, and NOT the attendent at SFO that gave us our customs form but NO information about this fee. After being denied, we were told by Aeromexico that we had to contact our travel agency (kayak or airfare.com) but when we called they said we had to talk to the airline. We were stranded in another country! We then had to rebook the entire flight over again which cost us over $4000!!!! Yet, our flights, seats, and confirmation number did not change! TOTAL SCAM. We met other Americans that had the same issue. Once back in the United States we plan to use all means available to us to fight these charges. We won't be bookin more travel with Aeromexico, and likely not using Kayak ever again."

Pros: "Going through customs and immigration was a breeze in Mexico City. The line was long, but moved quickly. I liked having blanket on the flight."
Cons: "You could tell that flight attendants really didn't want to be there. The airport at Mexico City has a light smell of a potty that was noticeable right after deplaning and never went away."

Cons: "Schedule and small plane"

Pros: "The entertainment and the food they gave out."
Cons: "I brook the tickets at last minute because of a family emergency but come to find out it was a wait list tickets. If I would have known it was a wait list ticket, I would have not book with Aeromexico."

Pros: "It was my first time flying and the attendants were very nice and cordial on flight. I would love to fly again but next time with my children for a vacay."

Pros: "the seats are ok, but service was awful"
Cons: "the fight attendants attitude"

Cons: "The seats a but squishi. Everything else ok. Thank you."

Cons: "Fix internet"

Pros: "Space between the seats"

Pros: "My seat mate"
Cons: "The flight attendant"

Cons: "Could give more time before baggage and check in. Arrived exactly one hour before flight and ohh my god........ Management however pulled some miracle...."

Cons: "Our extra legroom premium seats didn’t feel like we had much more room. No TVs, WiFi that didn’t work...left a lot to be desired. I know the standards are pretty low in the US compared to other countries, but for a plane that seemed relatively new, the lack of standard technology seemed cheap."

Cons: "Plane was too warm during flight. Aisle is narrow, seats are semi-hard. Lav needed attention (ran out of towels)."

Pros: "Very kind flight attendant. Flight on time."
Cons: "My entertainment screen did not work."

Pros: "Flight attendants were great."

Pros: "Ok trip"
Cons: "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"

Pros: "The crew"
Cons: "Delay"

Pros: "Power outlets at some seats"
Cons: "Little entertainment choices, no complimentary food, late, charged for even the most basic seat selection"

Cons: "They have very long and annoying credit card announcements"

Pros: "nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Cons: "We have a 4 hrs flight nothing to eat wasn't offere, when we arrive to Mexico we have to pick up our luggage from one gate to and other far away! Very frustrating because I have to take other flight to Veracruz, it supposed that I have to pick up everything when arriving in Veracruz. Rosario"

Cons: "One of the stewardess felt like she was at her house with unwanted visitors, I guess. Very senile and careless attitude"

Pros: "Leg space, entertainment."
Cons: "Staff not willing to assist with my poor circulation problem."

Pros: "Nothing"
Cons: "It's was my kids first time fying and no entertainment. Wi-Fi didn't work. And the kandng was a bit scary."

Cons: "delayed. and boarding crew had no clue how to handle boarding. senile behaviour of a specific old lady"

Pros: "Early!!"
Cons: "The snacks."

Pros: "Nothing"
Cons: "We arrived 2 1/2 hr before boarding and arrived at the gate 6 minutes before AA was announcing it would close the gate. Desk was clearly understaffed."

Pros: "On time."
Cons: "One of my pieces of luggage was not on my flight. The gate agent was difficult to understand. It was her nasal accented English that was the problem."

Cons: "Delayed"

Cons: "American flight attendant service"

Cons: "Delay"

Cons: "A hot breakfast would have been nice."

Pros: "Very helpful and kind staff. Everything was on time and made for a great travel experience."

Pros: "All was good!!"
Cons: "A bit warm which is unusual."

Cons: "a little delay in the departure connection flight ."

Pros: "Nothing"
Cons: "Unexplained delay, more than 4 hours. Terrible"

Pros: "It was on time & staff were pleasant & effective"

Pros: "Great choices of movies and the system was good"
Cons: "the food was awful and the crew seemed stressed out and not flexible at all."

Pros: "Attention"

Pros: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."

Cons: "I WAS NOT ALLOWED TO BOARD MY FLIGHT BECAUSE I WAS ONL,Y 19 MINUTES EARLY RATHER THAN 20 MINUTES EARLY FOR CHECK-IN. SOUTHWEST WOULD NEVER BLOCK A PAYING PASSENGER BECAUSE THEY DIDN'T CHECK IN 20 MINUTES EARLY. I PAID $600 FOR THAT FLIGHT AND WATCHED IT SIT ON THE RUNWAY WHILE I WAS BLOCKED FROM BOARDING. IT WAS 20 FEET AWAY FROM ME IN THIS TINY AIRPORT. MY CO-WORKER WAS ABLE TO GET ON, BUT I WAS A COUPLE OF STEPS BEHIND BECAUSE OF RETURNING THE RENTIAL CAR."

Pros: "Flight was on time"
Cons: "Boarding agent was unpleasant. Crew was incompetent. Asked for Woodford Reserve. She gave us Jack Daniels. Asked for Gingerale. She Made an inappropriate comment as to why she was depleted of Gingerale. She offered it to us only after we pointed it out to her on her cart. Man in seat next to me did not get served a drink at all. Did not offer headphones. No wifi for 3/4 of trip."

Pros: "American Airlines has alot more commodities than most"
Cons: "Alaska sold passengers to American"

Pros: "Good space on first."
Cons: "The boarding process is not organized, even if you're flying first you have to "elbow" your way in. The headphones or the connection are wrong the noise coming of it is terrible, couldn't watch a single movie. Unusable. Tried moving it around and changing for another unsuccessfully."

Pros: "Entertainment"
Cons: "Leg room - i feel like it's the smallest of any carrier worldwide."

Cons: "Fast boarding on coach."

Pros: "Punctual!"
Cons: "no entertainment! Nothing. On the flight from Mex City to LAX the bathroom facilities were so limited that some Economy class passengers had to try to use the business class or first class facilities' An FA then came on the intercom and said Economy class must only use their own facilities and this is according to an FAA regulation. THat is a straight out lie. If you eliminate bathrooms from Economy class to squeeze in more seats this problem will persist. American Airlines should be ashamed of itself."

Cons: "Flight was delayed due to a "computer problem" that was subsequently deemed to be eligible for a paperwork fix."

Pros: "boarding was well organized and flowed well crew allowed us to move to open row of seats"
Cons: "It seemed that asking for extra service was an imposition on the 'gossip session' for the crew standard fare of biscuits"

Pros: "The crew, boarding went smooth"
Cons: "The seats too close ,I drop one paper I could hardly bend over I am 5ft tall"

Cons: "The automatic machines wouldn't check me in. The lazy who checked me in manually have me wrong information about my luggage. The affect on the Mexico side have me MORE wrong information about my luggage. Ultimately, my luggage was lost. Still waiting for them to find it."

Pros: "Nothing"
Cons: "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."

Cons: "No food. No entertainment"

Pros: "Nothing"
Cons: "The AA employee at the counter in Batoj Rouge informed me that I would miss my connection at Charlotte Airport due to a delayed in the incoming flight. Hebgave me the option to flight the next day or flight the same day, and after a 2 hour delay flight to Charlotte where I would be provided a hotel room and a meal for the night. I asked several times if that information was confirmed and he repeatedly said yes. At my arrival at Charlotte Airport (near midnight) every AA employee said that they did NOT have any more hotels. It was obvious that everything was a staged lie since over 100 people had to spend the night in one of the the terminals where we were provided a pillow and a blanket. I am terribly disappointed for the lack of transparency in AA. I was told my some friends that they also have had experiences like that at the same Charlotte Airport. You have damage once again your reputation and from no own in will expect THE WORST from AA."

Pros: "And flight attendant was not helpful in mediating conflict."

Pros: "A pleasant trip without issues"

Pros: "Professionalism and kindness"

Pros: "The flight arrival and departure times went as scheduled."
Cons: "No movie access without paying for it."

Cons: "Delays"

Pros: "Nothing"
Cons: "I had to spend $341.00 to buy another ticket"

Pros: "Comfortable seats enough legg space and courteous crew land and inflight"
Cons: "No food for a 4 hour flight is torture .. no entertaiment was also unexpected"

Cons: "Absolutely no leg room"

Cons: "After 5 delays, 10 text alerts for boarding and gate chances flight cancelled with no rescheduling assistance. Did not have customer service representative tell us the flight was cancelled had to call 1-800 number. It was horrible."

Pros: "The check in staff which was the same boarding staff was below average there was 3 agents who very poor, poor in attitude, poor in problem solving, wished at that moment I had booked on another airline."

Pros: "Bad service at time of borading"

Pros: "crew was nice boarding was quick."
Cons: "no meal would be my only complaint"

Pros: "It was very good for my first flight on a plane"

Pros: "Very puntual"
Cons: "On time"

Cons: "Missing it."

Pros: "On the departure as well as an early arrival to my destination."
Cons: "I kept getting bumped into by flight crew ever though I was clear from the aisle, and they would constantly be walking up and down. I had to hold in my trip to a restroom until touch down because I didn't want to get caught up in the ridiculous cross traffic on a plane. Overhead compartment adjacent to me kept opening, thankfully, it didn't cause an accident."

Pros: "Comfortable.."
Cons: "The price. It was a little expensive"

Pros: "It was great!"
Cons: "Nothing"

Pros: "I like that we had Direct TV."
Cons: "I didn't like that we had to pay extra for more channels."

Pros: "I was extremely late getting to the airport due to traffic accidents. The crew held the door open for me after security let them know I was there. I am truly thankfull!"

Pros: "On time, friendly etc"

Pros: "Nothing at all"
Cons: "Everything about UA."

Cons: "Late full lounge bad food"

Pros: "Ot was a short flight."
Cons: "Arriving in houston and having to walk in the rain on the tarmac, having a 3 hour lay over, Houston is in the opposite direction of florida from louisiana."

Pros: "Flights were on-time."
Cons: "They made me checked the bag at the airplane gate and it took forever to get the luggage from the baggage claim once we landed."

Pros: "It was a very good flight, everyone was happy, so no complaints!"

Pros: "Simple, newer plane."
Cons: "Food horrendous as usual on any american airline."

Pros: "My luggage was cheap but not cheap it was freaking awesome."
Cons: "My flight was delayed hours. You guys didnt give us any food. My family was wiiting in the airport for hours."

Pros: "Maybe crew should rest more and have better attitudes"

Pros: "Total waste of my money paying for business class with such an old plane. Uncomfortable seats, bad bad service, and no pillows or eye masks."

Pros: "Price"
Cons: "One hour late. Space between seats."

Cons: "Plane caused delay"

Cons: "The entretainment was not working"

Cons: "Flight delayed."

Cons: "1hr late to board because of a missing flight attendant. They could not get replacement for an hour."

Pros: "There is professional, courteous service from beginning of the flight to exit of one's final flight."
Cons: "N/A"

Pros: "Everything was excelente. Service entretaiment. O really enjoyes it"
Cons: "I will like to recomend at las T in The bussines class to offer kosher meal"

Pros: "Free movies/entertainment"
Cons: "No selection of beer or liquor or food. OK - A flight to MEXICO and you have no mexican beer, tequila, or anything even remotely resembling Mexican drinks yet you boast all the routes you serve to mexico. It was nearly a four hour flight. C'mon"

Pros: "It was a direct flight"
Cons: "Even though I checked in early I was not assigned a seat. I had to wait to see if people didn't show up to claim a seat. For a red eye it is difficult to notify family if you don't get on the flight because most likely they will be getting up early to pick you up at the airport. Luckily I got on the flight but the stress of waiting was tough. I was treated just as if I was on standby yet I purchased my flight ahead of time."

Pros: "Easy mobile boarding pass was great on the way to Mexico City. I was kept up to date on the delay coming back to Houston."

Cons: "Such a long flight and no good food"

Cons: "I did not like that our flight was delayed three hours. I understand there was a thunderstorm but it has resolved before we were to board the plane. Then we had to switch gates three times."

Pros: "At the gate, I asked about chaining our seats since they were in the extreme back of the plane. The gate attendant gave us some great economy plus seats for free. I wish I would have remembered his name. But Thank You!!!"
Cons: "It's still a long flight from San Francisco to Mexico City but it's just on the cusp on not getting any freebies, i.e. food, premium drinks. This was kind of a let down but I got over it."

Pros: "I didnt like it at all"
Cons: "That ac was always wrong so temperature never refreshed. That made impossible to enjoy this trip at all."

Pros: "Flight attendants were very nice and welcoming. I had enough space in the plane to feel comfortable."
Cons: "The flight was delayed and you had to pay for entertainment. Also, there were no headphones in case you wanted to use them. The kiosk attendants had to be flagged down for assistance."

Cons: "Delayed and messed up all of my plans"

Pros: "They serveded drinks and I have to buy a sandwich that it was not good at all"

Pros: "The flight going over"
Cons: "Everything was very good everyone was nice"

Pros: "It was a smooth flight."

Pros: "The Mexican service always is so kind, excellent pilot, the trip was so windy, and I felt secure. You were beyond my expectations, we arrived a half hour before, thank you so much."

Pros: "Easy boarding, friendly crew"
Cons: "Not enough legroom, nothing substantial for snacks"