Great food, great entertainment and very helpful, caring & attentive staff.
The segment bkk ist was ok. The segment ist to yul the boarding was chaotic with 5 control before get in the plain, in addition to normal control by scanner and metal detector during transfert
One of the best flights I have been on in a while.
In sharp contrast to the modern glitzy airport, boarding facilities were primitive. Passengers had to board buses and walk up steep stairs in bitter cold with carry-on baggages. I found no reason why aerobridge was not provided.
I felt the AVM was bad. They could have done better and felt the route was much long theb expected otherwise it was good experience.
It was my first time flying with Turkish Airlines, but I found the staff—from the airport to the cabin crew—to be somewhat dismissive and overly direct. This experience left me feeling discouraged about even considering a visit to Turkey in the future.
The fully flat bed in business class on the 777 is a little narrow, and the 2-3-2 configuration is now dated, but otherwise a comfortable and pleasant flight. It’s hard to beat the value too.
Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.
they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.
Same as before boarding process and lack of crew experience in the process
Complete mess. Our reservation was mistakenly cancelled. After almost missing the connection and walking all over the Munich airport, the Service desk got involved and we were run to our flight. Not all 4 of us in Business and not seated together as originally booked. This was the worst treatment I have ever had. And I travel a lot. 1K million miler.
My flight was late from US to Frankfurt so I missed my connecting flight flight and I had to wait for long to catch the next flight which was very tiring. Otherwise everyone was very nice.
Did not happen. Cancelled and rebooked on flight to Frankfurt and then to Berlin. Lost luggage at Frankfurt change.
Staff was great. Space in bathrooms was very good. Boarding went smoothly due to aisles. I would like more room in coach. 2 more inches would be helpful. Lost luggage was a big issue; more on the administrative side than flight related, but diminished the flight experience.
Actual flight was smooth but we were delayed 70 minutes. Were promised to make it up to us but were given no refreshments
It was a good flight overall, I just hate it when we get delayed because there is a small amount of layover time in Munich and you have to actually run to the next gate.
There is more space in this economy seat. It felt like a better layout, not so cramped.
Extremely tight connection in Frankfurt. Tickets with one hour layover are not realistic even with first flight being on time. Just barely made it and ran most of the way. 😬
The staff was not at pleasant as those on the first leg of our trip.
I missed my flight because previous flights came in late. Customer service hard to find and could not reschedule for the same day. Many people appeared to be behind the customer service counter, but only one or two willing to speak to the public. No offer to find alternatives My experience frustrating Very bad
