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The flight was delayed a dozen times and finally took off 3 hours late. American gave us 12 dollar vouchers which barely buys you a water at the airport. Options to rebook were easy to access and complete although I didn't go this route.

Although there were two delays, they were communicated clearly and the boarding process was expedited. The crew was pleasant and efficient.

Plane was super cold. No entertainment unless you were with mileage program Getting off the plane was super slow

Beverage service was not good. Also just one service in 5 hr 30 min flight. No ask fir water ir anything beside one time beverage service.

The seats from lax to DFW was so tight that I could not move my legs . No WiFi and had to pay . Not a good selection of entertainment

Flight was delayed because of a bird strike. They had another plane available within 45 minutes.

It was a code share with Alaska - would have been great if I actually made it on the plane, claimed I didn’t have a ticket or a seat even thought I was checked in.

The main problem was delay. The plane was at the gate early and bags were loaded. However, there was no crew for the flight. They were inbound from LGA and had to land and make their way to our gate. It took more than 40 minutes. Then, once the crew arrived and boarded, one of the crew members had to deplane and then a replacement crew member had to be found. It took another 40 minutes or so to get the final crew member. In all, we took off about 2 hours later than our scheduled departure time. Once in the air, the flight was great. Smooth most of the way. The crew was professional and efficient.

It was the coldest flight I have ever been on

i suspect i caught flu on this flight as i could hear someone coughing a few rows back and ended up with flu a few days later. also tiresome to have to watch movies on my device by holding up smartphone screen, would have liked to have in seat display.