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Very aggressive at the boarding area of only allowing one person passed a line/ sign

Crew, food, boarding, deplaning. See my comments on the KLM section.

The temperature on the flight was unbearably hot and they were unable to serve waters and did t make any adjustments. This impacted us both when leaving, we pushed away from the gate but didn’t taxi for takeoff for awhile then arrived ‘early’ yet were stuck in the plane for longer than we should have been.

Terrible - the flight was delayed taking off after boarding. Then the flight circled lga before landing. Significant delay

I booked a round trip with Delta, and each of the four segments was sold off to three other airlines. All four were late or cancelled, so I had to troubleshoot with three different airlines, NOT Delta. In fact, even though I had paid money to Delta, they could not help or troubleshoot anything. Not nice.

Improve boarding- the zone assignment and boarding is always a mess- there is not clear instructions of what is going on at the gate. As a meme bet there is no more selection of a good seats when booking. Only offers middle seats to choose or pay extra. There is not more benefit with Amex no benefits at all.

Lady Pilot was perfect in every way wheels up to wheels down communication, professionalism, excellent on time departure and on time arrival, excellent communication! Fantastic job with Superb attitude!!

This was a code share Latam Airlines flight - everything very good except there was no seatback entertainment

Flight was delayed an no one make an announcement about it., they only have Coca Cola and nothing else., the food that was served was cold… very bad experience and service

The flight was canceled after 2 hours been on board! Very bad or nonorganization. What a disaster!