Find cheap flights from Bogotá to Rome

Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Pros: "Comfort"
Cons: "Internet"

Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Pros: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Cons: "Nothing"

Pros: "Crew was very friendly. Nice that wine was served without charge."
Cons: "Announcements from the cockpit were hard to hear. Food has been better in past."

Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pros: "The service"
Cons: "The seats"

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "Great service"

Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pros: "Friendly crew."
Cons: "So many people on a 747!!"

Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pros: "Easy to board and easy flight."

Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Cons: "Customer service"

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pros: "Friendly staff, good service and on time departure/arrival."

Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Cons: "Amesterdam airport employee was really rude"

Pros: "The flight was great."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Cons: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Cons: "OLD plane without comfort or entertainment"

Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "Free wee cake."
Cons: "Nothing in particular."

Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Pros: "Food and drink service"
Cons: "Boarding pass facility"

Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"

Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"

Pros: "Good food, good entertainment system, comfortable seating."
Cons: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

"Nice,o time,and great foods and services."

"Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip."

"Always exceptional service"

Pros: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Cons: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Cons: "Entertainment system was not working on all seats"

Cons: "Flight was delayed for 4+ hours"

Pros: "Crew were very good."
Cons: "No vegan food available."

Pros: "Very friendly crew"
Cons: "In-flight system had some errors"

Pros: "rien"
Cons: "tout est à revoir !"

Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Pros: "Polite and friendly service"
Cons: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Cons: "Our request for vegetarian meals got lost after a glight was cancelled."

Cons: "Really hard to get boarding passes online"

Cons: "No entertainment facilities"

Pros: "Not being charged for my first bag of luggage"
Cons: "Nothing"

Cons: "There was no entertainment and the food could be better"

Pros: "Everything was great"
Cons: "N/A"

Pros: "cbvghjkl;"
Cons: "mmmm"

Cons: "boarding wasn't good."

Cons: "Not to be late ,and not to loose my luggege"

Pros: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Cons: "They lost my luggage :("

Pros: "Didn’t like the sandwich offered"

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Cons: "Old plane."

Cons: "Na"

Pros: "Flight on time"
Cons: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Pros: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Pros: "If the flight would have leave in time we would receive our luggage in time"

Cons: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Pros: "The airbus 380 was great and the staff very nice"
Cons: "Too mych bad smells after a few hours"

Pros: "Cabin crew very friendly and caring."
Cons: "Airport services and lounge are OK."

Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Pros: "Good on a short flight"
Cons: "Paying for carry on due to weight limit. First time this ever happened!"

Cons: "Air France lost my luggage and they can't find it in the computer system."

Pros: "Arrived on time"
Cons: "Cattle car accommodations"

Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pros: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Cons: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Pros: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Cons: "Delay over an hour"

Pros: "Food and service"
Cons: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"

Pros: "The fast boarding."
Cons: "The long wait without the air conditioning until our slot in the takeoff list became available."

Pros: "cookies were great"
Cons: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Pros: "Crew was very nice and helpful"
Cons: "Old airplane with very low amenities. Plane still had ashtrays"

"Terrible ground service. Denied boarding and no refund or reprogramming. Robbed by Aeromexico"

Cons: "We had frequent changes on our date flight, we also for paid 3 bags and on Aeroméxico’s site it appeared that we only paid for one of them, and lastly on the flight from Colombia to Mexico, one of our bags was opened without our supervision and there were several things stolen from it, the agent that we talked to about the inconvenience, her response was that the authorities could open and revise our bags without our supervision."

Cons: "The space between seats is tiny, even when I paid more, no internet during the fly, old movies, nothing new"

Pros: "Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!"
Cons: "No dislikes"

Pros: "Crew were very kind. Seat space from BOG-MEX not so good"
Cons: "Food could be a little better."

Pros: "Speed of boarding"
Cons: "No TVs on back of chairs, small seats. Gate agent asked everyone with a US passport leave their bags at the gate because the "overhead bins were smaller than normal and there was no room" - this was not true, the bins were regular sized and half empty."

Pros: "The price"
Cons: "WiFi"

Pros: "The flight left right on time and even arrived 15 minutes earlier than scheduled to Vancouver. Crew were all friendly."
Cons: "Food was okay but could have been better."

Pros: "Departure and arrival times were accurate."
Cons: "There were a few seats (mine included) who didn’t have a blanket. The AC was set to a VERY low temperature."

Pros: "Crew members are great and always willing to help"
Cons: "Seats could be more comfortable"

Cons: "The seats were the most uncomfortable seats I have ever sat on for a flight. Definitely needs improvement for a better flight experience."

Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"

Pros: "i coul not take the flight becuase this agency changed all my itinerary"

Pros: "The service on the plane is ok."
Cons: "On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time."

Pros: "Very friendly and helpful"

Pros: "I loved the attention of all the staff of aeromexico very friendly and helpful I am happy to have traveled with Aeromexico"

Pros: "Almost everything was perfect!"
Cons: "The flight attendants offered an OK service to me, I don’t give them 5 stars only because I noticed they were unfriendly and a bit rude to other passengers."

Pros: "Overall a great experience"

Pros: "I upgraded to Premium on this leg of my flight and the seats were very comfortable for a reasonable price."
Cons: "Boarding process. The Zone lines are formed a very long time before boarding really begins. Why?"

Cons: "Ground crew is inept. 1. They keep separate lanes for passengers who checked-in via web and who had not checked-in yet. However they did not prioritized one over the other. So people who arrived 10 minutes after me and had not checked-in dropped their luggage before me. 2. They did not ask questions to figure out how to best help passengers. 3. Provided incorrect boarding time 4. provided incorrect information to pickup luggage in CDMX"

Pros: "Again food service was good."
Cons: "On this flight my husbands screen didn’t work at all. So I’m both flights we were forced to share."

Pros: "Is so quickly boarding and the service inside is very good"
Cons: "The space in to chairs... for the people big is complicated"

Pros: "The flight was on time, service was great."

Cons: "I had to pay $286 extra for two extra luggage. I was the impression that Aeromexico would charge $100 pesos for every extra luggage."

Pros: "Not much"
Cons: "Cabin crew was late, delaying the flight over an hour. When we arrived at the gate the ground crew acted like this was the first plane they’ve seen. Scrambling all over, everyone talking frantically on their cell...keystone cops"

Pros: "We upgraded to the "MA" seats and it was so worth it."
Cons: "The food was so so."

Pros: "Being abordar and landing the poor organization when system whent down it was a chaos and no one took charge"
Cons: "The lack of organization"

Pros: "The flight attendants were great courteous, polite and professional I loved it"
Cons: "Some of the planes didn’t have the screens working to relax in a longer flight"

Pros: "Having a direct flight from Mexico City at a great price with excellent service, what's not to like about it!"

Cons: "Check in at Mexico on our way to Chicago, they were rude and trying to intimidate , the flight itself what normal experience"

Pros: "Una mierda aeromexico"

Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"

Pros: "Nothing"
Cons: "Aeromexico is garbage, very poor service on the phone, the gate, the airplane. I do not recommend this air line"

Pros: "Nothing"
Cons: "Your bad service I’d appreciate That you have had sent an e-mail to remind me of the web check in. I was used to that and i made a mistake as I read that the flight was departing at 3:40 pm from Bogota and I missed the flight. It was a no show and I had to pay 845 dollars and you dont care. You will receive all the money and I have to loose it all. How can I send a complain?"

Cons: "The flight was delayed for a day. I had to spend a night on Mexico. They changed my flight so I lost a day traveling."

Cons: "Cancelled my flight, rebooked me two days later with no meal vouchers, hotels or accommodations. Booked on another carrier and asked for refund on cancelled leg and was told no. Why does SkyTeam partner with a carrier that has no intention of providing any type of commitment to its customers."

Pros: "The food was good"
Cons: "The fact that when the Mexico City security detained my bag Aeromexico told me the bag was never loaded on the plane in YYZ. They gave me an email address and said good luck. My bag was then shipped to Bogota I went to the airport and asked fir it back only to be told it was sent back to YYZ. I was supposed to be given $100 -never happens. Now I'm home and I have no idea where my bag is."

Pros: "Puntuality and service"

Cons: "We are not able anymore to get upgrade with the use of certains credit cards"

Pros: "Very nice crew"
Cons: "Old plane, very uncomfortable seats, no leg room and no entertainment"

Pros: "The crue is nice and friendly."
Cons: "The map for choose seats was diferent than the airplane, i payed for a row with nobody in front and i get one line after that. I only payed money for nothing. The food is poor and not tasty."

Cons: "they charge 250 dolars for my service dog, even though i had all my dods documentos. its ridiculus. i call customer service and they did not do nothing to help me."

Cons: "Recieved my bag in Mexico City completely wet!!!!"

Pros: "ON time, friendly, comfortable and there was food."
Cons: "the delta/aeromexico lack of coordination for my seats."

Pros: "Attendants were courteous."
Cons: "Space between seats and back rest. Atten"

Cons: "5 hours delay and the did not give us a clear explanation"

Pros: "I enjoyed my flight it was comfortable seatoseating. The good was great! The flight attendants were very professional and friendly.the entertainment was great because I had my own choice of watching what I wanted."
Cons: "I enjoyed everything in this flight!"

Pros: "Seats were comfortable and TV for each passenger."
Cons: "Food is really bad. That sandwich can be eaten."

Pros: "Would not recommend."
Cons: "Poor service."

Pros: "Great customer service and great food and drinks."
Cons: "Every thing was great."

Cons: "Need more room. Not enough space. Tv was glitchy and didnt work properly . seat uncomfortable"

Pros: "Not one thing"
Cons: "Too crowded. The service was horrible with cranky attendants. I had to clear my own food tray. Inconsistent and uncomfortable"

Pros: "Air Canada is always a great travel experience."
Cons: "The food is terrible. It's the worst I've had from any airline."

Pros: "It was just a stress and hassle free experience."
Cons: "Nothing really."

Pros: "compliance in the boarding"
Cons: "in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat"

Pros: "Very smooth flight. Nice 787"
Cons: "Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!"

Pros: "Excellent lounge experience preflight, plus the Signature Suite was right by our boarding gate so very handy. Flight was on time and service was excellent."

Pros: "New aircraft. Light dinner and breakfast was available. We didn’t expect them so we were surprised."
Cons: "Long line to check in at T1."

Pros: "Pro-free wine!"
Cons: "Can-food not the best..."

Cons: "we waited on the tarmac for a lengthy period of time in Toronto-we missed our connection as a result in Germany and there was little staff to help us get new reservations-we waited 7 hours and got a voucher for one meal-we missed a whole day in Europe"

Cons: "After a delay on my first flight, I managed to get to the gate with a few minutes to spare and the door open. The desk agent refused to let me board the plane."

Pros: "Flights left at the scheduled time"
Cons: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"

Cons: "Food was hilariously repulsive. Shared photos far and wide on social media."

Pros: "For coach the flight was comfortable. Had enough leg room but 8 hours on a plane is taxing under the best circumstances."
Cons: "The attendants were professional but didn't seem to find any joy in their work. The food was barely passable."

Pros: "Wine with dinner. A pillow and a blanket. Free ear buds."
Cons: "The food is atrocious. A nitrogen-wrapped muffin for breakfast? Too crowded. Check-in and boarding in Montreal was chaotic."

Cons: "Gates changes a lot and no announcement is made"

Pros: "Flight was good, decent food and drink"
Cons: "the delay caused ua to miss connection and had to be rebooked"

Cons: "Delay getting to gate in Toronto. Entertainment system is not top notch. No blockbusters of any kind. Cheesy airline"

Pros: "Boarding on time"
Cons: "Problems with entertainment"

Pros: "Very nice plane, great service and smooth flight."

Pros: "Very little"
Cons: "Departure lunge has bizarre layout. Most seating is in cafe's. No separate seatin area for boarding meant a melee around the gate blocking th path of people walking passed. Premium Economy seats were hard and uncomfortable, meals were below par and the entertainment system sound was shot. I tried three seats and each were unintelligible. Crew was less than stellar."

Cons: "Special meal was horrible."

Cons: "Flight cancelled on Monday due to runway repairs. Rebooked on Wednesday. I could walk faster."

Pros: "I did not enjoy my first experience with Air Canada Rouge. everything seemed last minute."
Cons: "I didn't like that their counter doesn't open until 2 hours before the flight, even international. small plane and it was delayed both ways. Never again"

Pros: "The crew tried to be nice."
Cons: "Boarding was completely disorganized. The flight was meant to depart at 3:30, we didn't start boarding until 4 and we didn't take off until 6. The flight was too full and the plane too heavy so extra fuel needed to get be left behind, which meant we had to land in Jamaica refuel and then head to Toronto. Arrival time was meant to Be 10:30pm and we arrived around 1:30am."

Pros: "The flight had to abort take off due to an issue with the pilot seat. We had to return to the gate for them to fix the problem. Left the gate a second time only to sit on the runway with no explanation from the pilot."

Pros: "Entertainment on this flight was comparatively better than the flight we took from LAX to Toronto...Snacks was also better on this flight than the LAX to Toronto flight which really confuses me as to why?"
Cons: "The wait time though for our flight was 6 hours and there were 2 or 3 other earlier flights to LAX that day.."

Pros: "The crew was excellent. Professional and attentive."
Cons: "The only real complaint I had was the over head compartment was much too high and I was too short to reach."

Pros: "mediocre food, satifactory"

Pros: "The service was good."
Cons: "The children screaming 70 percent of the flight. The person in front of me throwing up. Just very uncomfortable."

Pros: "I flew in and out of Montreal to see if it was better than Newark or Philadelphia from upstate NY. It was all right. The food on Air Canada is not good AT ALL. The crew were very nice and had a good sense of humor. They were the best part. And at least I got an aisle seat--in the very last row of the huge plane. There must have been 500 people on board, and it was full to the gills."

Pros: "Same s above"

Cons: "Airplane quality Seat dimensions Food quality Allowing passengers to sit where they pleased Dysfunctional entertainment system"

Cons: "Waiting over 72 hours and my bag has still not arrived. Both planes were delayed, even with the 2nd flight being delayed I still had to run in order to make it. Being on time is not something Air Canada has figured out."

Pros: "The entertainment selection was decent."
Cons: "Pretty much everything was a bad experience from start to finish. The flight was delayed a half an hour which is fine and can be understandable. The space in the seats was almost criminal for an 8 hour flight. Pretty the equivalent of having people shoulder to shoulder. Impossible to try and sleep on an overnight flight. During mid flight I noticed that I had a lot of trouble breathing and thought it was just me. My wife said the same thing to me and someone on the flight needed medical assistance for oxygen. It was extremely hot the whole flight with no ability to control the air flow which made it even worse. The entertainment selection was good however the device was almost unsable because it was very laggy and it wouldn't select what you wanted. It was easily the worst experience I had and I only really went into some of the details. Having trouble breathing was by far the worst part and I couldn't believe it. My flight back was glaringly better so I'm perplexed by why this was so bad."

Cons: "Boarding: Late Crew: Lied to me about doing me a favor changing seats while it was me who did it online Comfort: narrow seats Food: purchasable, nothing included Entertainment: no screen available and was told an app could be downloaded just when the plane was about to take off"

Pros: "Decent legroom"
Cons: "Food, low quality and low choice entertainment"

Pros: "Great food and great service. Not much leg room in the 'free' seats but the flight crew allowed us to move to an empty row so we had lots of room. Would definitely fly with them again."

Pros: "Great Crew. The entertainment package was very nice."

Cons: "The service"

Pros: "Pleasant stewardess and crew"
Cons: "1 hour delayed flight was inconvenient for everyone"

Pros: "eventually getting home and the woman next to me with whom I was able to discuss our shared misery."
Cons: "Worst experience. My connecting flight I had originally booked was cancelled, leaving. me with a six hour layover. I had no desire to shop duty free and was tired from my previous flight so I went to the gate which my flight would eventually leave from. While standing, since seating was extremely limited, and sitting at this gate I observed that every flight was either delayed or cancelled. Employees milled about with their backs to passengers with little regard to those inconvenienced, they seemed to be completely clueless when asked simple questions. The Pearson Airport was the most disorganized and inconvenient airport I have ever had the misfortune to experience. The toilet on this flight was broken and we were only informed right before boarding, making the decision to go while I could I missed them saying they were going to take our carry on bags away from us to stow below. I had medicine and camera lenses and other items I was wary of leaving my possession and had to sit on the tarmac a few minutes to re-situate my personal items. I have no intentions of flying through Pearson ever again."

Pros: "One bag did not arrive."

Pros: "Cost of the ticket."
Cons: "Very cramped seating, bad food (a slice of greasy banana bread for breakfast?), lights on too late. AC needs to alert travelers to the differences between Rouge and regular flights."

Pros: "Security and.boarding were pretty smooth. Flight was not full so extra seats were available. This flight was direct Toronto to Rome which was nice, previous flights stopped in JFK which meant additional security and immigration screening"
Cons: "One of the entertainment terminals wasn't working, switched seats"

Cons: "No food on a five hour flight. Had to buy food this is nickeling and dimming people. They made me miss my connecting flight we sat around in tarmack and no explanation given."

Cons: "I found the seats quite uncomfortable which is unusual for me as I don't have back or neck issues. Once I was able to position the seat after take-off the comfort was improved."

Cons: "Temperature too cold in the airplane Ipads to rent (no screens)"

Pros: "2 seats together"
Cons: "no wine with dinner awful service felt we were bothering the staff movies on AC app were awful food was awful damaged brand new luggage and said they didn't cover the damage awful awful awful"

Pros: "the flight was on time, without any delay, easy boarding"
Cons: "Food was very mediocre, also the variety of movies needs to be improved asap."

Pros: "United uses a code share with Avianca for regional flights."

Cons: "Flight turned around after 2 hours, we were delayed 7.5 hours and missed an entire day in Rome. Instead of landing at 8 AM, we landed closer to 4 PM."

Cons: "This flight was booked as a Lufthansa flight, but the actual flight was United. It was OK, but not the service or comfort when I flew Lufthansa in the past."

Pros: "Crew was excellent"
Cons: "Nothing"

Cons: "Entertainment system did not navigate. Food was too salty. Crew was not very pleasant-annoyed when I was in the bathroom and missed service."

Pros: "Flight attendants were pleasant. Bathrooms remained clean the entire flight."
Cons: "Food was horrible. Ran out of croissants in the morning."

Pros: "United is fine."
Cons: "They have a Delay and they comunicated late. I traveled with a 3 month old baby, so you can imagine whe you have a delay of more than 5 hours."

Pros: "Amazing service, great crew. love was our stewardess and she took good care and watched over my daughter."
Cons: "Not much, truly an amazing experience"

Pros: "Nothing. United is the worst airline on the planet."
Cons: "Everything"

Pros: "Made up time lost to bad weather. Several announcements from pilot-I always like that. Makes me feel more personally cared for. "My friend the pilot is taking me there". That might explain how it makes me feel. Wish they did it more. Don't usually complain but below you will see I did."
Cons: "Your headrest are especially cheap, plastic like, with little padding. Being in back row(no recline) would have been manageable if I could have leaned head to side to rest on something that extended out. Left too much light on (all down center) for an overnight flight. Served heavy dinner at 2am. Woke everyone up. Later light breakfast would have been more appropriate. Bathrooms reeked and waste bin overflow. Stewardess in back chatting. Don't they ever check?. They didn't seem to want to there."

Pros: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Cons: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."

Pros: "The flight was very smooth, even the landing and take off. Cudos to the pilots. Liked that we were given a pillow and blanket (FREE). The food was good and the crew was pleasant. I loved that we had FREE movies and TV programs to watch with FREE earphones."
Cons: "The seating is AWFUL for economy section. For this reason I will never take a flight over 2 hours again. A nine hour flight is sheer torture!!!! Plus I was freezing the whole time, even with a jacket with a hood, two blankets, two pillows. Just a horrible situation."

Pros: "Drastically better"

Pros: "On time, good food service, free wine, and nice stewardesses"
Cons: "Still hate sleeping in seats. Maybe, one day I can do first class!"

Pros: "Staff was friendly, courteous, and generally concerned with our well-being."
Cons: "Economy seats were not terribly comfortable, but that is not unusual."

Pros: "The crew was wonderful."
Cons: "Delays are so very common on United."

Cons: "The flight was delayed by five hours due to a mechanical problem with the plane. Little information was provided by United. Frustrating experience."

Pros: "The stewards were nice. The entertainment package was good. Food was ok (coach)"
Cons: "6 1/2 hour delay due to navigation system crash. Two gate changes and a terminal change. New seats assigned, but then when 3rd plane was brought in, it had the exact configuration of the first and we were told we should use the original boarding passes. These turned out to be wrong because they reseated after the first plane went down and it’s replacement wasn’t the same configuration. We never saw that plane, or the gate it was assigned to. When we went to rebound, my wife I am were separated. We were moved to the way back (screaming baby sandwich - one in front and one behind us). Then we spent an hour in the worst turbulence I’ve seen in 20 years - I nearly vomited. the last 6 hours of this 15 hour ordeal were fine."

Cons: "Terrible experience. Will avoid united at all costs. We arrived with enough time and called ahead. They said to run and the plane would still be there however at the kiosk, the personell was very unhelpful. They made us miss our flight, fly out the next day and didn't now help change our return flight to the next day. I called united, the booking agency and the other airline without getting any changes."

Pros: "Everything went as planned. Professional friendly crew with good rapport! Cabin felt spacious and seats were just right. The food and entertainment packages were quality, appropriate and functioning. The crew put us on a strict schedule allowing us time to sleep and refresh. Toiletries clean and no lines. Just an overall lovely flight!"
Cons: "N/A"

Pros: "Best flight to Italy from the states for me in 4 visits over 18 year span. Very efficient and courteous attendants, above average food ( for airline food), complimentary wine, even the seating was not as cramped as I have endured ( on NW Airlines- worst flight experience ever in 2005.)"
Cons: "I have not one complaint"

Pros: "Flying on the beauty Dreamlier Boeing 787"
Cons: "Luggage crew too slow in both airports"

Pros: "The friendliness of the staff"
Cons: "Sitting on the plane due to a delay with the system"

Pros: "Help changes with my seat assignment"
Cons: "Leg room bad.....attendants. not very happy"

Pros: "I liked a straight nonstop flight. Clean and comfortable."
Cons: ""Free WiFi, not free.""

Cons: "Overhead light did not work properly."

Pros: "One flight attendant who went above and beyond to compensate for the airline having prepared a vegetarian meal option"
Cons: "Called ahead to secure a vegetarian meal option for a 6-hr flight and the meal was promised. Once on flight it was explained to me that vegetarian option was not offered on this flight. If customer rep would have explained that, u would have taken measures to bring along a prepared meal for myself. Not okay."

Pros: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Cons: "Customer service, baggage policy, service at the airport counter, in short everything."

Pros: "Flight was delayed but the pilots got us there in time to make our connecting flight. Thank you!"
Cons: "On an international flight didn't expect to pay for movies and our seats didn't recline. Made for a long and uncomfortable flight."

Pros: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Cons: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."

Cons: "Cramped. Freezing on flight"

Pros: "Movies on plane"
Cons: "Over 2 hour delay caused necessity of connection to be unusable - no explanation. Virtually useless help in getting a new connection."

Pros: "Entertainment"
Cons: "Tried to book legroom online and by phone but told it was all sold out; only to arrive and find out it wasn't and had to pay $40 more."

Cons: "Seat was inoperable and frozen in upright position in business class cabin. Last to order entree had only 2 of 7 choices remaining and fish was extremely unappetizing presentation."

Pros: "Food was very good, almost restaurant-level. Wine selection was good as well"
Cons: "While on the plane at the gate, had to wait 20 mins for someone to hang my jacket (had to ask and the person came back 5 mins later) despite the fact that the attendant immediately checked on the guy next to me when he sat down, who apparently had status with United (attendant ignored me). I guess a $7,000 fare doesn't warrant special attention. I had to ask the same attendant for other items at times, but he'd forget and I'd have to ask someone else. Also, the seats were decent yet a bit crowded IMHO. I'm 5'10" and my feet were crammed up against the front of the space when fully reclined. The width of the seat area was a bit tight as well. Finally, they have 2 heads (toilets) that serve both the business class section ( maybe 50 people) as well as the front of economy. One of the pilots was waiting at the same time as me and agreed that it was a pretty questionable layout for the number of seats covered. All in all, not my favorite airline and nothing on this trip so far changed that view."

Pros: "I liked the entertainment screen on this aircraft."

Pros: "The crew was great"
Cons: "I was not able to use the TV because the key to change channels was broken. I did not like the food, Too many calories and starches and the airplane was old and outdated. Thanks"

Cons: "I do not like this survey. Where can I answer that I did not experienced the entertainment? I have no idea if it was any good"

Pros: "On time"
Cons: "The aircraft was a bit older for a 6 hours flight so I felt too closed to a person next to me"

Pros: "Good entertainment for a long flight."
Cons: "A power jack could come handing."

Cons: "Unreliability of airline service, 7-hour delay! Food is horrible."

Pros: "Getting to Rome on time"
Cons: "United"

Pros: "Great flight"

Pros: "More luggage storage (overhead and under the seats) on this international flight than on domestic. Most everything else was as expected."
Cons: "The toilets smelled and were messy a few hours into it. (I was on a Korean Airlines flight recently and their toilets were always clean and nice!). The crew were mostly efficient and worked well together BUT only one (out of the 4 or 5 in our section) smiled at passengers and looked like she was actually enjoying her job. One blanket wasn't cleaned well enough."

Pros: "The crew was fantastic ! My daughter was anxious during some unexpected turbulence and she was very supportive . Movies and entertainment were good . Food , acceptable."
Cons: "The space allotted per person is ridiculous. And I upgraded to extra leg room ... What extra legroom ??"

Pros: "Everybody help me good information Thanks"

Pros: "Crew was courteous and professional. Kept us informed as to why we were delayed."
Cons: "The 6 hr maintenance delay. Food could have been better."

Pros: "The overall punctually of the flight was very accurate and i appreciate that very much."
Cons: "One flight attended in particular was very rude. Blonde short and slightly over weight. Her deminer towards the passengers was very unprofessional. It is unfortunate to have someone like that in a 6 hour flight. Seats are very small and couldn't charge my phone. Also couldn't watch the flight path unless I paid for the entertainment"

Cons: "Just awful. Original flight was cancelled, delaying my travel schedule. Airlines did a horrible job giving us timely updates on flight status, thus hindering us in trying to find alternate flights or travel options. Upon arrival in Rome almost 24 hours later, almost half of the flight's passengers had bags that didn't even mare it onto the plane. I was among them. What carelessness, and stupidity on the part of united employees. Horrible inconvenience, worst travelling experience that I've ever had!"

Cons: "Was late like 7 hours"