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Find Cheap Flights from Bogotá El Dorado to Santa Marta Simon Bolivar (BOG - SMR)

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Bogotá El Dorado to Santa Marta Simon Bolivar Flight Information

Avg. Flight Duration 1h 33m
Flights Arrive in Santa Marta Simon Bolivar
Flights Depart from Bogotá El Dorado
Flight Price $66
Distance 445 miles
Airlines VivaColombia, LATAM Airlines, Avianca

Good to Know

Low Season:
May
Best time to beat the crowds
4%
expected price decrease
High Season:
December
Most popular time to fly
18%
expected price increase
Average Price:
$137
(avg. price over the last 2 weeks)
Good Deal:
$122
or less (round trip)

When to Book Flights from Bogotá El Dorado to Santa Marta Simon Bolivar

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $121 or less.
The cheapest flight from Bogotá El Dorado to Santa Marta Simon Bolivar was found 82 days before departure, on average.
Book at least 4 weeks before departure in order to get a below-average price.
Morning departure is around 14% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Bogotá El Dorado to Santa Marta Simon Bolivar Flights

How long does a flight from Bogotá El Dorado to Santa Marta Simon Bolivar take?
An average nonstop flight takes 1h 27m, covering a distance of 445 miles.
How many flights are there between Bogotá El Dorado and Santa Marta Simon Bolivar?
There are 499 (nonstop) flights between Bogotá El Dorado and Santa Marta Simon Bolivar per week, averaging 74 per day.
Which airlines provide the cheapest flights from Bogotá El Dorado to Santa Marta Simon Bolivar?
In the past 3 days, the cheapest round-trip tickets were found on VivaColombia ($66), LATAM Airlines ($73) and Avianca ($109).
Do I need a passport to fly between Bogotá El Dorado and Santa Marta Simon Bolivar?
No.
Which airlines fly most frequently between Bogotá El Dorado and Santa Marta Simon Bolivar?
Avianca (44 times daily), Copa Airlines (9 times daily), LATAM Airlines (5 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Bogotá El Dorado to Santa Marta Simon Bolivar?
For Bogotá El Dorado to Santa Marta Simon Bolivar, Sunday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Santa Marta Simon Bolivar back to Bogotá El Dorado, the best deals are generally found on Friday, with Thursday being the most expensive.

Book cheap flights from Bogotá El Dorado to Santa Marta Simon Bolivar (round-trip)

Airports
Origin
Bogotá
$66
only
$66
Destination
Santa Marta
$66
only
$66
Sun, Oct 28
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 36m
Wed, Oct 31
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 4 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
BOG
MDE
Mediocre 2.0

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

SMR
BOG
Okay 4.0

The only airline that charged me for a damn backpack

MDE
CTG
Mediocre 2.0

Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

PEI
CTG
Good 7.5

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

BOG
MDE
Good 6.0

i arrived

extra fees

Sun, Oct 14
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 27m
Fri, Oct 19
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 6 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.1
BOG
SMR
Excellent 10.0

Flight on time,perfect schedule and mail info

MIA
LGA
Mediocre 2.3

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

BOG
MIA
Mediocre 3.0

The Crew tried to work with what they have.

1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child

LIM
LAX
Mediocre 2.0

7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again.

BOG
SMR
Okay 4.0

Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation

Sat, Aug 25
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 34m
Sat, Sep 1
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 30m
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 32 reviews
Overall
8.0
Boarding
8.0
Comfort
8.0
Crew
8.3
Entertainment
7.9
Food
7.5
BOG
SMR
Okay 4.0

Added an extra stop to my trip.

BOG
PEI
Okay 4.0

That we finally took off

The flight was delayed for more than one hour. The baby stroller was handed to me last— after my bags came out!

BOG
SJU
Excellent 10.0

Everything

Nothing

BOG
SMR
Okay 5.6

They made us make a line for half an hour in the planes "door" i thought that was "waiting rooms" were for

BOG
SMR
Mediocre 3.6

I have extra charge fee on my debit card. Yesterday I spoke with Avianca for 1 1/2 hour trying to fix it.... Let's see if they will do it.

Sun, Nov 4
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 36m
Fri, Nov 9
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 6 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
CTG
BOG
Excellent 10.0

The flight attendants were very helpful and professional

Not a dislike, but the boarding process was different than USA.

CTG
MDE
Mediocre 2.0

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

BOG
SMR
Mediocre 3.6

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

BOG
MDE
Mediocre 2.0

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

BOG
MDE
Good 6.0

i arrived

extra fees

Sat, Jan 19
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 36m
Sat, Jan 26
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 8 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
MDE
CTG
Mediocre 2.0

Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

BOG
MDE
Mediocre 2.0

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

BOG
MDE
Good 6.0

i arrived

extra fees

CTG
MDE
Mediocre 2.0

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

BOG
SMR
Mediocre 3.6

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

Sun, Nov 4
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 28m
Fri, Nov 9
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 6 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.1
SCL
JFK
Okay 4.6

In-flight entertainment is very good with a good selection of movies and TV shows.

Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM.

MIA
LGA
Mediocre 2.3

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

PIU
LIM
Excellent 10.0

I like Everthing ......viva air sucks

BOG
MIA
Mediocre 3.0

The Crew tried to work with what they have.

1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child

AKL
SCL
Excellent 8.0

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

Sun, Feb 10
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 36m
Sun, Feb 17
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 8 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
CTG
MDE
Mediocre 2.0

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

BOG
MDE
Mediocre 2.0

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

LIM
BOG
Mediocre 2.3

Not much. The pilot was communicative.

The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

BOG
MDE
Good 6.0

i arrived

extra fees

MDE
MIA
Good 7.0

Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena

Mon, Oct 1
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 33m
Tue, Oct 9
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 9 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
LIM
BOG
Mediocre 2.3

Not much. The pilot was communicative.

The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

MDE
CTG
Mediocre 2.0

They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English.

CTG
MDE
Mediocre 2.0

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

MDE
CTG
Mediocre 2.0

Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

CTG
BOG
Excellent 10.0

The flight attendants were very helpful and professional

Not a dislike, but the boarding process was different than USA.

Mon, Oct 1
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 27m
Wed, Oct 31
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 31 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.1
MCO
SCL
Mediocre 2.0

We flew Latam to go snowboarding in Argentina. The moment we arrived at the desk to check in, it was chaos. We waited in line for almost 2 hours to check in. When we got to Buenos Aires, our snowboard bags had not made it on the flight. Having to deal with Latam agents who hardly spoke English and were not helpful at all was intensity frustrating. Our bags finally got to our destination 2 days later. We had to drive to the airport to pick them up because they were not going to deliver them for another day, so we would have been 3 days without our snowboard gear. Latam did nothing to compensate us for the days lost no did they even seem to care. This is one of the most frustrating companies I have ever dealt with. I booked a return flight on Delta and lost $1000 just so I don’t have to deal with Latam again. Any money you save on a flight is not worth having to deal with this company. Stick with reliable American-based companies with customer service that is up to American standards.

MIA
LGA
Mediocre 2.3

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

BOG
SMR
Excellent 10.0

Flight on time,perfect schedule and mail info

LIM
SCL
Excellent 8.0

Good service, nice plan, great entertainment on my own phone. Very comfortable, good food

I cannot get water before we take off and I am not allowed to bring water aboard. Does not make sense.

AKL
SCL
Excellent 8.0

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

Tue, Nov 13
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 36m
Tue, Nov 20
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 8 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
MDE
MIA
Good 7.0

Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena

PEI
CTG
Good 7.5

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

BOG
MDE
Mediocre 2.0

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

BOG
SMR
Mediocre 3.6

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

LIM
BOG
Mediocre 2.3

Not much. The pilot was communicative.

The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

Sun, Oct 21
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 27m
Wed, Oct 24
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.1
AKL
SCL
Excellent 8.0

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

SCL
MCO
Good 6.6

The plane itself was awesome!

The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!

BOG
SMR
Excellent 10.0

Flight on time,perfect schedule and mail info

MIA
LGA
Mediocre 2.3

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

GIG
IGU
Good 7.0

Smooth flight good staff

Very cramped seating

Sat, Aug 25
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 34m
Fri, Aug 31
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 7 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 32 reviews
Overall
8.0
Boarding
8.0
Comfort
8.0
Crew
8.3
Entertainment
7.9
Food
7.5
PEI
BOG
Okay 5.0

No food

BOG
SMR
Okay 4.0

Added an extra stop to my trip.

JFK
SAL
Excellent 10.0

I enjoyed the food, the blanket and pillow they provided, the free movies and the crew was very nice.

Not compliants

BOG
SMR
Okay 5.6

They made us make a line for half an hour in the planes "door" i thought that was "waiting rooms" were for

JFK
BOG
Good 7.6

Not enough space between the seats in front of me

Sat, Aug 25
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 34m
Thu, Aug 30
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 6 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 32 reviews
Overall
8.0
Boarding
8.0
Comfort
8.0
Crew
8.3
Entertainment
7.9
Food
7.5
LAX
SAL
Good 7.6

Pretty much on time. Entertainment options were great. Clean enough.

Food was not very good. Extremely salty. Our family of 4 did not eat much of it.

BOG
SMR
Okay 4.0

Added an extra stop to my trip.

BOG
SMR
Okay 5.6

They made us make a line for half an hour in the planes "door" i thought that was "waiting rooms" were for

BOG
SMR
Mediocre 2.0

This airline is awful. Their customer service is nonexistent. I will not fly them again.

JFK
SAL
Excellent 10.0

I enjoyed the food, the blanket and pillow they provided, the free movies and the crew was very nice.

Not compliants

Mon, Oct 22
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 27m
Thu, Oct 25
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.1
AKL
SCL
Excellent 8.0

Cabin crew were excellent Business class seating quite roomy

Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose.

SCL
MCO
Good 6.6

The plane itself was awesome!

The customer service I received on the plane however was probably the worst service I've ever had and I fly a lot. From a stewardess giving me grief for requesting coke and crackers to the overall customer experience was very much lacking!

BOG
SMR
Okay 4.0

Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation

PIU
LIM
Excellent 10.0

I like Everthing ......viva air sucks

MCO
SCL
Mediocre 2.0

We flew Latam to go snowboarding in Argentina. The moment we arrived at the desk to check in, it was chaos. We waited in line for almost 2 hours to check in. When we got to Buenos Aires, our snowboard bags had not made it on the flight. Having to deal with Latam agents who hardly spoke English and were not helpful at all was intensity frustrating. Our bags finally got to our destination 2 days later. We had to drive to the airport to pick them up because they were not going to deliver them for another day, so we would have been 3 days without our snowboard gear. Latam did nothing to compensate us for the days lost no did they even seem to care. This is one of the most frustrating companies I have ever dealt with. I booked a return flight on Delta and lost $1000 just so I don’t have to deal with Latam again. Any money you save on a flight is not worth having to deal with this company. Stick with reliable American-based companies with customer service that is up to American standards.

Sat, Nov 17
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 36m
Wed, Nov 21
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 5 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
BOG
MDE
Mediocre 2.0

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

MDE
CTG
Mediocre 2.0

Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

BOG
SMR
Mediocre 3.6

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

LIM
BOG
Mediocre 2.3

Not much. The pilot was communicative.

The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

CTG
MDE
Mediocre 2.0

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

Mon, Aug 27
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 27m
Fri, Aug 31
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 5 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.1
BOG
MIA
Mediocre 3.0

The Crew tried to work with what they have.

1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child

BOG
SMR
Okay 4.0

Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation

MIA
LGA
Mediocre 2.3

I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane.

LIM
LAX
Mediocre 2.0

7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again.

PIU
LIM
Excellent 10.0

I like Everthing ......viva air sucks

Mon, Nov 19
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 36m
Fri, Nov 23
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 5 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
BOG
MDE
Good 6.0

i arrived

extra fees

CTG
MDE
Mediocre 2.0

The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located.

BOG
SMR
Mediocre 3.6

Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice.

MDE
MIA
Good 7.0

Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena

BOG
MDE
Mediocre 2.0

They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours.

Sat, Sep 1
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 34m
Tue, Sep 4
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 4 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 32 reviews
Overall
8.0
Boarding
8.0
Comfort
8.0
Crew
8.3
Entertainment
7.9
Food
7.5
BOG
PEI
Okay 4.0

That we finally took off

The flight was delayed for more than one hour. The baby stroller was handed to me last— after my bags came out!

JFK
BOG
Good 7.6

Not enough space between the seats in front of me

LAX
SAL
Good 7.6

Pretty much on time. Entertainment options were great. Clean enough.

Food was not very good. Extremely salty. Our family of 4 did not eat much of it.

BOG
SJU
Excellent 10.0

Everything

Nothing

BOG
SMR
Okay 4.0

Added an extra stop to my trip.

Mon, Oct 1
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 27m
Fri, Oct 5
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 35m
Trip: 5 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.1
BOG
MIA
Mediocre 3.0

The Crew tried to work with what they have.

1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child

LIM
SCL
Excellent 8.0

Good service, nice plan, great entertainment on my own phone. Very comfortable, good food

I cannot get water before we take off and I am not allowed to bring water aboard. Does not make sense.

LIM
LAX
Mediocre 2.0

7:50 am flight, arrived EZE 5 am as instructed, boarded plane at 10:40 am, missed connecting flight and spent 14 hours in Lima, shuttled off to a hotel 1-1/2 away, for a 2am flight. Arrived next day in LA and missed shuttle. Both legs very poor service on and off airplane, added security for having to enter Peru complicated and delayed things further. LAN used to be the best to SA, LATAM is the worst, never again.

SCL
JFK
Okay 4.6

In-flight entertainment is very good with a good selection of movies and TV shows.

Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM.

BOG
SMR
Okay 4.0

Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation

Sun, Dec 9
BOG
Bogota El Dorado
SMR
Santa Marta Simon Bolivar
1h 36m
Fri, Dec 14
SMR
Santa Marta Simon Bolivar
BOG
Bogota El Dorado
1h 34m
Trip: 6 days
4.2OkayShow reviews
Overall 4.2 Okay
Based on 4 reviews
Boarding
6.2
Comfort
5.6
Crew
6.4
Entertainment
4.5
Food
4.6
PEI
CTG
Good 7.5

no delay in departure and on-time arrival

Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it.

MDE
CTG
Mediocre 2.0

Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself

BOG
MDE
Good 6.0

i arrived

extra fees

LIM
BOG
Mediocre 2.3

Not much. The pilot was communicative.

The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative.

CTG
BOG
Excellent 10.0

The flight attendants were very helpful and professional

Not a dislike, but the boarding process was different than USA.

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