Priority to Business is announced but there is no separation with economy and they start loading passengers up right away.
I was happy but not blown away but the carrier. I was spoiled last time I took a 14h trip to Japan on JAL in a dreamliner. That was amazing. This was about what I'd expect on a flight in a 737 to Chicago from Boston, but it was about five times longer! At least they had good food and the entertainment options were great.
Their service is superb
A little late in Beijing upon arrival. It may be better to adjust the flight time 2-3 hours earlier
Everything was excellent , no complaints at all. Staff friendly and efficient,food was pretty good , wine nice good flight .
Not enough good new release movie selection was very average/ poor. Your boarding from LAX could be improved. You have two signs about Premium and economy lines for boarding! These are not obvious . There needs to be a staff member or two checking people as they arrive in a line to check they're in the correct t line . Otherwise people don't trailer until they have been in the wrong line until the reach the top of the line . Leads to frustration even before the flight begins! Otherwise great job everyone ! Thank You !
Check In Issues related to code share flight
Boarding is an issue. Please have more staff in the early stages of boarding to make sure people go to the correct lines . It's not immediately obvious and leads to frustration . I wasn't too bothered as I worked it out quickly but I could hear many others expressing their frustration around me . I was disappointed in the movie selection. I wanted more new release movies to choose from . Cabin crew friendly and polite . Love the wine ! Put up with being cramped .. would love more leg room but overall very happy ! Thank You everyone involved !
Good thing, we got there.
The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal.
Flight departed at 7.55 am, was about 2 hours - no real breakfast was served, just a roll and a muffin.
Goof food and service
The flight was delayed by 95 minutes, which screw up my schedule badly..
flying in a B787-9
staff are overall friendly.
flights are delayed constantly, with connecting flights in short time span is impossible, luggage would miss and causes another delay
Agent was VERY helpful and helped me to change my seat so that I could have an aisle. She also made sure I had the aisle seat on my connecting flight
Breakfast was not good unfortunately
They missed me for breakfast despite my being awake and trying to get their attention. Then they ran out of one of the choices for both dinner and breakfast. This despite the plane being less than capacity. Also there were so many empty seats in the back but I noticed that some people were still being packed in like the flight was full. Emirates should do a better job of assigning seats to make as many people comfortable as possible.
After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates.
The entertainment was giving some issues and the staff tried to resolve it. Eventually it came right by it self...
Crew is always helpful and friendly. Riding in economy is never very comfortable. Love the little chocolates handed out toward end of flight.
Food is boring and repetitive. Current movie selections and TV shows were mostly uninteresting.
Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated.
One membre of the crew
No veg meal
I liked the service from the cabin crew
I hate that I couldn’t use my phone on airplane mode. What’s up with that? I’m not a fan of Airbus. Boeing aircraft are superior
The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-
The food wasn't good and it was really hard to request the vegetarian option.
No veg meal
Beverage choices and presentation were good. Service very good.
My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered
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