Find cheap flights from Boston to Addis Ababa

Cons: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"

Cons: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."

Cons: "Needs more improvement"

Pros: "In-flight entertainment choices."
Cons: "It was a long flight, frequent offers of snacks and drinks would’ve been great."

Cons: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"

Pros: "Seat was comfortable."
Cons: "transit timing was a bit hectic."

Pros: "Crew were so good"
Cons: "Everything is good"

Cons: "Very uncomfortable seats in business class, almost no recline."

Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"

Pros: "Everything"
Cons: "It could be better if they serve food from Doha to Islamabad."

Pros: "Seats are very comfortable, easy boarding, good crew"
Cons: "Food - I wish you have healthy options"

Pros: "The crew, the seat and catering"

Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."

Cons: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"

Pros: "The crew, especially Martin and Imen, were fabulous!"

Pros: "Confort"
Cons: "Same as above."

Pros: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"

Pros: "Crew and their promptness to assist"
Cons: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."

Cons: "The changed the time of flight had to wait airport for 5 hrs"

Pros: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."

Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Cons: "N/A"

Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."

Pros: "Everything"

Pros: "Boarding and crew were excellent."
Cons: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."

Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"

Cons: "The website is not easy to navigate."

Pros: "Plane was new and very nice."
Cons: "Kuwait airport is extremely un organized. Also you cannot upgrade your ticket as the staff in Kuwait are not able."

Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."

Cons: "."

Pros: "Excellent service"

Pros: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Cons: "Movie selection could have been better."

Pros: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Cons: "The food ,however, was disappointing again."

Cons: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"

Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."

Pros: "Food"
Cons: "Seat"

Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"

Cons: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"

Pros: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Cons: "I could not check myself online! so i could not select the best seat."

Pros: "Staffs were helpful!"
Cons: "Food portion can be improved."

Pros: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."

Pros: "Comfort and cleanliness."

Pros: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Cons: "Wait time at Doha for next flight."

Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."

Pros: "Crew, food."
Cons: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."

Pros: "Flawless boarding, service, food."
Cons: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."

Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"

Cons: "The food"

Cons: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."

Pros: "Overall good experience, could have been better if we had got seats of our choice."
Cons: "If we could have got seats of our choice."

Pros: "First time we flew on business on international (we upgraded)."

Cons: "I haven’t received my bag yet. It’s been 4 days"

Pros: "Good flight"
Cons: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"

Pros: "Staff helpful and courteous under difficult conditions."
Cons: "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."

Cons: "there is a technical issue with the headset input and thus the entertainment system did not work."

Pros: "The pre-boarding, courtesy extended, everything was good. No complaints."
Cons: "The long hop because of my age"

Cons: "The airline’s insistence on keeping a passenger limited to only one carry on bag and then weighing to make sure that each carry on item was only 7 kilos was just plain ridiculous."

Pros: "We felt safe and the flight landed a bit early."
Cons: "Boarding was a nightmare, couldn’t hear zones being called, etc. assigned seats had us in the middle and basically so confined we couldn’t eat when they gave us food. Very uncomfortable. I had such a bad experience I got online and paid for isle seats for the return trip, and thought maybe that’s what they wanted all along ..,"

Pros: "Everything"
Cons: "Nothing"

Pros: "Really exceptional service! Very impressed!"

Cons: "Request to allot passage seat on 30th Nov"

Cons: "Food"

Pros: "I recently booked a flight on Qatar first, to Ko Samui, Thailand. When I got on the plane, I asked the flight attendant to please be careful when he pushed the cart down the aisle because the last time I flew, the flight attendant smashed the cart into my elbow and drew blood. The flight attendant laughed at me, so I told him, calmly, that if it happened again, I would sue the airline. He didn't like that, and so for the next ten minutes he sent three different flight attendants over to ask me crazy questions like, "Do you have anything you would like to tell us?" I have no idea what this was about. Eventually, I was told to get off the plane, which ended up costing me over $1,500 in transportation, hotel, and new flight (on Emirates) fees. It was and still is a nightmare because my vacation has been ruined due to having no money. I'm a master's-degree-holding English teacher of 11 years with no history of ever having been asked to get off of a plane for any reason, and no, I was not drunk because while waiting for my luggage to be returned, had a conversation with three Boston airport police officers who did not arrest me or even understand why I had been kicked off of my flight. Nor did I speak a single profane word to the Qatar flight attendants or security, and of course, I did not use violence or resist when I was told to get off the plane. Unlike Qatar's staff, the Boston police officers were very polite and understanding. Emirates, on the other hand, was a completely different story. They were great. The staff was friendly, and when I was sleeping, they didn't send their staff over to harass me. I have flown on Emirates, Qatar, and Ethihad many times, and I truly don't understand why Qatar's staff have been instructed by their managers that it is okay to lose long-time customers and kick professional teachers off of their planes just because they think I wasn't perfectly sweet and nice to them all the time. I am an American, and in my country we have freedom of expression and speech, as long as that speech does not indicate violent intentions or use profanity or insults. Basically, I felt as though I was in a country with no rights to free speech at all. Presently I am having my lawyer work up legal documents for Qatar to get my money back and to reimburse me for travel and hotel expenses, as well as having to take two extra days off of work to reschedule my flight. I truly believe in the transparency of the travel industry through using comments like those I am making you readers aware of right now, and I assume you will benefit from this rhetorical question/advice: Emirates and Ethihad are sometimes a little more expensive than Qatar on certain flights, but is it really worth it to risk having Qatar take your money and make you miss your flight for no reason? Is it acceptable for an airline operating in the USA to deprive Americans of their right to express concern to the flight attendants on their plane?"

Pros: "I enjoyed everything about Emirates. No complaints. Nice plane and stewardess."

Cons: "That no accommodations were made nor provided"

Pros: "The staff near Baggage check-in area are always rude with the customers, it also happened to us in the past."
Cons: "Very very poor customer service"

Pros: "The in-flight service of Emirates Airlines is superb and Flight Attendants as helpful, courteous and diligent in their duties. I highly admire their professionalism and client service."
Cons: "None"

Pros: "Entertainment"
Cons: "One of the flight attendants was extremely rude. She passed over me several times like I wasn't sitting in the most uncomfortable seat. In the middle. She didn't want to give me water, I had to ask if I could have some water. TSA held me up, I almost missed my flight had to be rushed on and no place to put my things so I had to sit squashed in the middle seat with all my bags for a 12 hour flight. I won't EVER go through Boston AGAIN. I won't ever chose Emirates for that long flight again, if I can help it. The WORST!!"

Pros: "Usual suspects. Emirates does a lot right! Consistent product, and has been over the years it serves the Addis route."
Cons: "I hate how more often than not ADD flight do not get bridges so you have to deal with Dubai's stifling heat."

Cons: "Did not get wheelchair assistance for my dad as requested."

Pros: "Food was good"
Cons: "Boarding is complicated . They didn't allow cabin baggage and laptop bag together. Only 1 is allowed"

Pros: "Everyone was very friendly. And, the amenities offered are superb."

Cons: "I did not get the seats I selected when booking"

Pros: "Everything"
Cons: "Nothing everything is good"

Cons: "AS we boarded the staff weighed our carry on luggage. This created hardship and stress. If they felt my carry-on bag was too heavy I would be in big trouble, because I didn't have any money to pay additional fees."

Pros: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Cons: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."

Pros: "Value for money. Courteous, efficient, and pragmatic. Recycled blankets and headphones."
Cons: "Bathroom door broken I was locked inside for several minutes"

Pros: "crew very friendly"

Pros: "Cosmetics kit is of high quality. Airport pick up and drop off."
Cons: "Seats are not wide enough and uncomfortable for business class. Not many food options. TV remote is not intuitive. When seat is turned into bed, it is not 100% flat, and has some elevation. Cannot comfortably speak with co-passenger due to privacy board that doesn't come down fully. TV positioning is not ergonomical and co-passenger's TV screen is too bright when trying to sleep."

Pros: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Cons: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."

Cons: "Had a tough time to get a replacement ticket."

Cons: "Despite ordering a vegetarian Oriental meal, I was given a meat dish in my meal!"

Pros: "Lots of food"

Pros: "They got us there safely"
Cons: "We did not get the seating booked online The room in the terminal at the boarding gate was extremely small and inadequate. It created much anxiety and discomfort among the passengers. Some were disgruntled."

Cons: "The same comment as above."

Pros: "There were a lot of different movies to watch. Also, the food was real good."

Pros: "Service was excellent. Crew was friendly."
Cons: "Touch screen at seat was not responsive. Took many presses on the screen to get it to respond."

Pros: "This is my third time flying with Emirates and I can not say enough positive things. I only wish my husband was able to fly with them."

Pros: "Entertainment and food"

Pros: "Best airline I have had the chance to fly with. Right up there with Virgin - this time it surpassed. Great staff, lots of room, clean, amenities (blanket, pillow, toothbrush, eye mask, earphones for the movie ), 2 quality meals + meal voucher for overlay redeemable at a variety of options."
Cons: "Response time (over an hour) on requests. I don't believe there was internet available on the second flight?"

Pros: "Very attentive, patient, helpful and friendly on-board crew Food was good In-flight entertainment options"
Cons: "understaffed counter at the gate. People waited in line for as long as 45 minutes for passport check Audio quality of airline provided headsets was poor. Some would not work. Others did not play audio on both left and right sides"

Pros: "Food was delicious. Lots of free movies. There was even a ton of entertainment options I didn't try, so I am sure there is something for everyone."
Cons: "The headphones jack required the two prong kind, which I did not have. But they provide headphones free, so it wasn't that big of a deal."

Pros: "Service as always top notch on Emirates. We traveled with a toddler and all the staff were very attentive."
Cons: "Food was very bland. Entertainment system was poor."

Pros: "Frequency of service and inflight entertainment options."
Cons: "All the kids. Too many. Too many crying babies. It was like a day care in our section. I've never seen anything like it. Also, the ICE interface is a little confusing. And the touch screen a little weak."

Pros: "Direct flight"
Cons: "Very small boarding area to board such a large plane. Broken headphone jacks on all the seats. Flight ran out of food options. Toilets ran out of soap. Overall comfort of the seat was mediocre at best. It took about 2.5 hours to serve the first meal. By the time we got our dinner, it was 1am (flight took off at 10)."

Pros: "the crew is the best thing about this airline. they are professional, helpful and seem to like their jobs - excellent across the boards flight times to and from Dubai - excellent from boston I will likely use this service again"
Cons: "for all the hype about how this airline is a "luxury" class airline their seats in economy were the same as everyone else's. Not every comfortable for long halls. They could have a premium economy like British Airways does and I bet it would be popular. The business class was also sub-par. We sat behind it and I could see that they did not even go to flat beds-- Turkish airlines (I hate to say this) was far better. for the cost of a business class ticket $4500 - it should be a lot better) also food quality was ok - not great entertainment - not a huge variety for those who just want something mindless - the movies were ok not great."

Pros: "Need Halal food"
Cons: "Need more Halal food"

Pros: "Not applicable"
Cons: "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."

Pros: "High end crew"
Cons: "Food and spaces between seats"

Cons: "It would be great if you could serve warm food instead of bread."

Pros: "Yes"
Cons: "Was perfect"

Pros: "Seat was ok."
Cons: "Better food! Food sucked this time around"

Pros: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Cons: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher"

Pros: "Baggage policy and amenities on board as well as the Istanbul airport as a connector."

Pros: "Nothing"
Cons: "Baggage payments n information"

Pros: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."

Cons: "Too tight seatings"

Pros: "M"

Pros: "flights on time. special meals I ordered were provided."
Cons: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."

Cons: "I will inform everyone I know not make customer to your company because of boor service"

Pros: "Slept in the flight for 5 hours and my toddler did too , was quiet in the cabin and this is the only good thing"
Cons: "Boarding they kept me and couple othee guys like seeiously 5 staff people at the gate doing nothing and you ask anyone please help i want to tag my stroller so i can board ans go on boarding line, no response only one peeson will work. the rest of the four are completely useless, i eventually told my wife to board with our daughter so they have the time to sit and prepare food etc and pull things they will need durimg flight Andi waited on this last staff person at the gate until she gave me the tag to the stroller and boarded later First meal they said either fish or beaf meat balls, i like both and no problem, but the crew said no fish anymore so you you will take beaf, OK Luckily neither my wife or daughter ate it Because after I ate it, 3-4 hrs later, I had the worst stomach pain ever and was in pain the rest of the flight and the remaining of the day after we landed FYI I ate just crackers and like all bread sandwiches all morning and was completely fine- just the beaf meat balls either not cocked or remains of non good beaf and other things- horrible food"

Pros: "Nothing"
Cons: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."

Cons: "No usb chargers on plane"

Pros: "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
Cons: "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."

Pros: "Everything was great."
Cons: "Waited on the plane for a while before takeoff"

Pros: "All was great, until..."
Cons: "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."

Cons: "Very poor boarding conditions. The board only said "proceed to gate". Once at the gate, there was not one single boarding announcement. People next to the representatives started to get up and everyone else followed."

Pros: "The hot stewardess. She not only was gorgeous she smelled fantastic. What a treat to look at! Hire more beautiful women. Fire the fat ones."
Cons: "No where to stash my legs. Why bother to have feet, knees and legs while flying. While flying economy class, airlines should require amputation of legs at the hip. You should just do it because at the end of a long flight your legs will fall off anyhow. They will be rotten and full of ganggreene from no blood flow."

Cons: "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."

Pros: "Everyone we encountered was friendly and helpful. They fed us and gave us blankets and pillows and slippers. They were lots of movie and tv choices. It was a very pleasant experience."

Pros: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."

Pros: "Boarding was smooth. Staff friendly. Great selection of movies."
Cons: "Dinner was really poor experience. However I guess it is a matter of taste (pun intended)."

Pros: "food was good"
Cons: "wifi was announced but did not work"

Pros: "Everything"

Pros: "Everything was very good"
Cons: "Everything"

Pros: "Enjoyed: - Service - Food - Amenities"
Cons: "Disliked: - Disembarking & embarking at Attaturk (ie. shuttle bus)"

Pros: "Very professional. Also the transfer in Istanbul was very easy."
Cons: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."

Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Cons: "Internet"

Pros: "Comfort and boarding was well done, comfort is really good"
Cons: "Crew was little bit nervous and not nice all the time!"

Cons: "There was not enough milk while they know there is alot of kids"

Pros: "It was a full plain but overall ok I will take this flight again"

Pros: "Friendly hard working staff. Great entertainment choices."
Cons: "Constant long interruptions of entertainment by rather dumb announcements. Seats didn't recline and were truly packed in."

Pros: "The food was delicious."
Cons: "The wait times were ridiculous and always off schedule. From the beginning of the trio to the end of the trio there was consitency in going off schedule and being forced to stand in lines for hours. I would not fly Turkish again."

Pros: "Passing comforter The headphones for TV (full headphones red) Entertainment options"
Cons: "The seafood plater and breakfast platter egg Bathroom was dirty (water spill)"

Cons: "Not much Very decent efficient operation Always room for improvement"

Pros: "I like the movies"
Cons: "boarding should be handled better than what i saw at Istanbul. a man checking every ticket manually which cause many long line and waiting to get to the bas"

Pros: "I was nervous to fly Turkish Airlines; however, the crew was professional and the experience was very positive. I felt safe and well cared for."
Cons: "Istanbul connection could have been smoother. The process was not efficient or clear. It worked; and I navigated it, but it could be improved."

Cons: "not all the crew spoke English"

Pros: "Thank you for managing wheelchair assistance at Istanbul."
Cons: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."

Pros: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Cons: "The workers at the boarding they don't have good language to new people they think every one should know every thing about Turkish schedule and other information, It is a little bit strange to have no where to sit at Instambul Airport while having wheel chairs for sick people after bringing them at the waiting place where do you think they will be sitting."

Pros: "Loved the seating space"
Cons: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."

Cons: "Delayed a couple hours."

Pros: "Almost everything. Food ..."
Cons: "Was great overall."

Pros: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Cons: "Too many redundant and unnecessary announcements"

Pros: "Excellent service"
Cons: "Going on the bus to the plane"

Pros: "The food was excellent on this airline. The service was great. I recommend this airline."
Cons: "Sadly the airlines treat us like cattle now the way they squeeze us in like sardines in their non-adjustable seats. This appears to be true on all most airlines."

Cons: "Movies"

Cons: "The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it."

Pros: "Nice support people"
Cons: "Temperature too warm No room Couldn’t get an upgrade"

Cons: "All of our luggage was lost and did not arrive in Prague"

Cons: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."

Cons: "Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok"

Cons: "N"

Cons: "Nothing"

Cons: "Passport control in Frankfurt was slow, very long linen under staffed"

Pros: "There were many movie choices."
Cons: "The plane was a bit warm."

Cons: "More movie choices and more music choices"

Pros: "Seating space was fair"
Cons: "Too hot"

Pros: "Sandwiches seeved"
Cons: "Plane was 1/2 hr late due to computer issues"

Pros: "Lots of space....very comfortable seat."
Cons: "Can’t think of a thing."

Pros: "Everything was well organized and smooth"

Cons: "Break between the 2 flights of mire than 6 hours."

Cons: "The list of movies was poor"

Pros: "-Flight attendants were wonderful, courteous, and attentive to all. -The pilots kept us informed of the status of the flight -The flight departure and arrival were on time as promised."
Cons: "-nothing"

Pros: "loved the candy given to us when we left the plane"
Cons: "Too many announcements"

Pros: "On time"
Cons: "Nothing to mention"

Pros: "Beautiful new plane — supremely clean"

Pros: "On time, punctual and efficient. Just what I would expect from Lufthansa."
Cons: "This was a 747, but in economy they've configured it with newer 10 across rows like they do on the new Dreamliner, which I hate. These new seats are much narrower in width (not ideal, but fair enough, the airline wants to maximise capacity) and much harder to sit on for a long haul flight (much less ideal, after a couple hours, the seats were just plain uncomfortable, by the end of the flight really unbearable). The food (pasta) was not particularly good and not to the usual standard I expected for Lufthansa. Staff were efficient, but not particularly friendly. To be honest, I've had better flights in terms of comfort on the likes of Ryanair and Thomas Cook."

Pros: "It was great."

Pros: "Crew"

Pros: "If you want to improve you need more staff to service massive numbers of travellers."
Cons: "Most of it okay except add more toilets or arrange a proper way to deal with large numbers of travellers"

Pros: "People. Food."

Pros: "Indian meal and movie options"

Pros: "First class was amazing."

Pros: "The food was decent but poorly presented with very limited options for those with food allergies, particularly to dairy."
Cons: "The seats were uncomfortable and very stiff, neither the parents or staff made an effort to give guests a break from the constantly screaming babies. I had two small children kicking the back f my seat for the duration of our six and half hour flight. My largest complaint is that I was unable to sleep a wink on the overnight flight due to the excessive heat in the plane. In my experience decent airlines provide their guests with air conditioning so that they can breathe and rest easy. I was absolutely miserable thanks to the heat."

Cons: "Stroller damaged by cargo people"

Pros: "There was nothing I liked. The walk was too long at Frankfurt"
Cons: "My granddaughter of 3 years had painful ear block and the crew was so unfriendly about it unlike other airlines that try to offer remedies."

Pros: "New plane. Very nice."
Cons: "not much."

Pros: "My booking and ticketing went very well Lufthansa was great"

Pros: "Good service. Multiple languages."
Cons: "Lights were on too much. No time to sleep."

Cons: "More variety in entertainment would be good;"

Cons: "Crew's attitude is awful, they need to learn how to provide service."

Pros: "All of the above"
Cons: "We were delayed for two. Hours"

Pros: "The cameras on the outside of the plan are fantastic!"

Pros: "Comfortable seating so it was easy to sleep. It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Great cabin attendants who accommodated every need without being requested."
Cons: "The check in and boarding at Logan airport was horrendous. The gate attendants didn't provide the same quality of attention and information that the inflight crew did."

Pros: "The in flight entertainment was good and the crew was very nice, my flight was early and the boarding was very efficient. The meal was simple but good and warm. The plane was very new and clean."
Cons: "The seats could've been wider with more leg room, I ended up slightly squished for my flight which was from Boston to Munich"

Pros: "Planes were new. Delayed flights but caught up by staff."
Cons: "Food was terrible. Check in process chaotic. Service was fair."

Pros: "Excellent service....very comfortable."

Pros: "Clarity of informations"
Cons: "Every thing"

Pros: "Uneventful."
Cons: "And packed in like rolled up silk undergarments."

Cons: "comfortable Seat"

Pros: "Clean, comfortable, good blankets and lighting. Perfect for what I needed."

Pros: "Lufthansa took great care of my two cats transport abroad. They went overboard in my estimation and along with partner Adria Airways I couldn't be more grateful,and so are the kitties, for the wonderful care. ."

Pros: "The entertainment system had many 1st run films, my 8 hour flight was filled with great movies"
Cons: "The economy seating was quite cramped, however, you get what you pay for, I could have upgraded to the glorious Economy plus, perhaps next time I will!"

Pros: "The staff were excellent. Very friendly and accommodating. I for got her name but the attendant who greeted us at our seats (57h & k) was so sweet. She made my wife and feel vey comfortable. Very attentive. We also trust Lufthansa to be on top of things"
Cons: "Sitting in a plane on a long flight but the staff made it easier and the entertainment options were very good."

Pros: "It was delightful to discover that Lufthansa serves delicious complimentary meals! So few US airlines do that. I also really liked the layout with the toilets downstairs."

Cons: "Cannot ask for more"

Pros: "Seat was very comfortable. Crew was great."

Cons: "Was very satisfied with everything."

Pros: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Cons: "flight was delayed, 2nd Austtian flight delayed in the same day"

Cons: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Pros: "Nothing at all."
Cons: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Cons: "late flight once again"

Pros: "On time take off"

Pros: "This is always a pleasant airline to travel with."
Cons: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Pros: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Cons: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Cons: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."

Pros: "Timing flight people working very nice and hospitality"
Cons: "Na"

Pros: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Cons: "All was great."

Pros: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Cons: "Food was ok, not great."

Cons: "Delay"

Cons: "May bags didn't make the transfer and were sent on to me the following day."

Cons: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Pros: "Very friendly staff"
Cons: "All was well"

Pros: "The flight was comfortable and very timely."
Cons: "Very little leg room."

Pros: "Great flight. Was long but made nice by staff/crew and entertainment options."

Pros: "smooth flight, friendly crew"

Pros: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."

Pros: "too short to tell."
Cons: "Not applicable"

Cons: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"

Cons: "Food part was missing."

Pros: "Nothing! I ended up losing my plane ticket because of Austrian Airlines lack of empathy with me."
Cons: "First I lost my United Airlines flight because of security reasons. I checked in Guatemala but I was delayed at the Airport's security too long, it was beyond my control. Consequently I got to the boarding gate right when they were closing. Consequently I lost all my connections from then on. The United Airlines was very empathizing with me and my situation and they issued me other boarding passes at no cost. United Airlines suggested me to tell the Austrian Airlines about what happened and they were sure the Austrian Airlines would understand but they were wrong; no understanding on behalf of the Austrian Airlines."

Cons: "I can not afford first class tickets..."

Cons: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Pros: "The direct flight' and the comfortable seat"

Cons: "Rudest flight attendants I've ever witnessed. No food or drink for six hours. Bad entertainment selection."

Cons: "Food I think getting worse."

Pros: "Short flight."
Cons: "Seat comfort was meh."

Cons: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Pros: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Cons: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Pros: "Drinks were included"
Cons: "No entertainment available not even to pay for. Wifi is overpriced"

Cons: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."

Cons: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Pros: "Plenty of food and drinks, pleasant crew"

Cons: "Please change food, enough of pasta every time."

Pros: "The actual flight was professionally well-handled"
Cons: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Pros: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."

Cons: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Pros: "Free wifi on the return flight"

Cons: "5 hour delay. One staff member said there would be a delay, the second said there was no delay and after a couple hours the delay was confirmed. I was told the flight was full without the attendant even checking, flight was actually not even close to full. Nobody wanted to help and do their job, they just want to send you on your way."

Cons: "Boarding on return flight was utter chaos and was not controlled properly. The crew was very pleasant and , in my opinion, could not have been any bertter."

Cons: "Flight was very delayed leaving Sofia which made connecting flights for many people a rush and very stressful. People were pulled to the front of the plane and told to rush to catch their flights. My bag didn't make my connecting flight but Austrian delivered it 2 days later."

Cons: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Pros: "Comfort seat. Good mouvies"
Cons: "The aircondition was to high. I was almost frozen."

Pros: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Cons: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."

Pros: "Flight was cancelled. Had to wait in the airport with kids."