Find cheap flights from Boston to Africa

Pros: "Great crew, good in-flight movies. Good food."
Cons: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."

Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"

Pros: "such a big difference in size of aircraft, very comfortable and great crew."

Cons: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Pros: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Cons: "Seat was shockingly small, even for economy class. TV was poor quality."

Pros: "Crew were great! Neck cushions on chair aren’t adjustable and not comfortable."

Pros: "The crew was maybe average, that was still the best point."
Cons: "Extremely tight space. The food was almost inedible. Awful."

Pros: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Cons: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."

Pros: "They didn't serve any refreshments or even water"

Pros: "I loved the in flight entertainment, and there was always so many snacks and drinks available for free!"
Cons: "For boarding, we had to walk a rather far distance due to construction."

Pros: "food was great!"

Cons: "The flight change the gate number immediately so I missed my flight"

Pros: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Cons: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."

Pros: "Entertainment Meal service and quality"

Pros: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Cons: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Pros: "Fast boarding and nice staff. Food selection was ok"
Cons: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Pros: "Our ticket was canceled apparently due to an error by the airline. Very unhappy about that. The airline couldn't care less."

Pros: "Food and entertainment was excellent"
Cons: "Staff seemed a bit stressed and busy but very efficient"

Pros: "Crew was very solicitous...food was quite good.."
Cons: "Baggage was very slow in arriving. ..45-60 minutes"

Pros: "The personal care and attention."
Cons: "Old movies and few entertainment choices"

Pros: "Checking in at the counter even I wasn't allocated a seat but the gentleman was very humble and polite."
Cons: "The fact that I was told I would be given a seat at the boarding gate. I got to the airport very early to get a good seat only to be that and was given a very uncomfortable seat where I couldn't stretch my legs well because of a box on the floor situated to my left leg and to make the matter even more annoying my screen was not working which I was forced to take one heavy meant-so-called laptop. And finally cabin crew were lacking serious customer service and when u ask for something they were just so reluctant to deliver as if we were given a free ticket or something. May it be noted that my ticket was not that cheap to be treated in such manner."

Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."

Cons: "given milk yoghurt with VGML breakfast"

Cons: "Food was terrible"

Pros: "Reasonably comfortable for a long jet ride. Helpful and considerate flight attendants."
Cons: "The strange windows that kept it looking like night out until 30 minutes before we landed. I prefer the natural light to help readjust my time zones."

Pros: "The food was AMAZING. No, seriously. Everything we had was great."

Pros: "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Cons: "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"

Cons: "Very small leg room"

Pros: "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Cons: "With seats being so tight causing an issue when getting in and out of seats."

Pros: "Hard product and food"
Cons: "Crew need to realise their voices travel and some conversations the whole upper cabin don't need to hear"

Pros: "Australian airports are wonderful."

Pros: "Plenty of snacks and great service, with comfy seats"
Cons: "My luggage did not make it to destination :("

Pros: "Staff was top notch in service and kindness"

Pros: "Crew is well trained and efficient. Lounge food and service are excellent."
Cons: "Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them."

Pros: "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."

Cons: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."

Pros: "They were were very kind and helpful to all passengers"

Cons: "Both my departing flight and returning flight had broken wifi on it. Very bummed"

Cons: "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."

Pros: "Staff was friendly and welcoming."
Cons: "There was nothing not to like."

Pros: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Cons: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."

Pros: "Nothing"
Cons: "Crew had poor communication, didn't seem friendly or helpful, no food given for free and no warnings fhat this was the case. Flight was delayed at takeoff And they did not accurately tell us how long the delay was"

Pros: "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Cons: "Leg room is a little tight"

Pros: "The crew left my breakfast in the sear next to me because I was asleep (unfortunately i didn't notice till I started to disembark...)"
Cons: "I couldn't get comfortable enough to sleep very well, even though I was in a window seat (which I can normally lean on)."

Pros: "All the meals and movies included"

Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Pros: "Excellent service. It should be the benchmark for the airline industry."

Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."

Pros: "The Virgin Atlantic Club was nice. The special security line was a bonus."
Cons: "Selection of onboard movies not very good. The crew was not so friendly. Menu could be more varied. The A340 configuration is not so good for Business class. Staring at other people across the aisle is not so nice."

Pros: "High end crew"
Cons: "Food and spaces between seats"

Pros: "the plan"
Cons: "seevce was bed 10! hour alihhvwiyhb2 snacks"

Pros: "Baggage policy and amenities on board as well as the Istanbul airport as a connector."

Pros: "Crew was not very frindly and the Turkish airlines staff at Istanbul are not at all friendly and so rude. I will never recommend Turkish airlines to anyone."

Cons: "More legroom"

Cons: "baby food could have been served baby bassinet installed only after asking multiple times"

Pros: "M"

Pros: "flights on time. special meals I ordered were provided."
Cons: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."

Pros: "All was great, until..."
Cons: "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."

Pros: "Attaturk airport, nothing about the flight itself"
Cons: "Rude staff & flight attendants."

Pros: "Good service, friendly staff."
Cons: "Istanbul airport is obviously outdated and very crowded. Only one restroom for a huge area around gates 300-309."

Pros: "The flight was slightly comfortable, there were more food and snacks options than in other aircraft companies."
Cons: "Some of the crew were very rude, making a point to show you that they were hassled by serving you. I thought that was poor service. The seats weren't all working so while the passenger in front of me reclined, my seat wouldn't making for a very uncomfortable flight. I thought the entire aircraft needed either renovation or retirement altogether. Old TVs and non-functioning seats, all made me kind scared of where I was tbh."

Pros: "Hello the service was excellent"

Pros: "Route"
Cons: "crew was so helpful"

Pros: "Overall the experience was good with friendly staff."
Cons: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves."

Cons: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"

Cons: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"

Cons: "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"

Pros: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Cons: "No wifi at Istanbul airport."

Pros: "Everything was very good"
Cons: "Everything"

Pros: "Enjoyed: - Service - Food - Amenities"
Cons: "Disliked: - Disembarking & embarking at Attaturk (ie. shuttle bus)"

Pros: "Window seat, decent selection of movies / shows."
Cons: "VERY small seats. Staff not very attentive."

Pros: "Very friendly and accommodating staff. Helped us with luggage. Also, the food was excellent and abundant."

Pros: "Food, service, comfort packs."

Cons: "Horrible customer service. We paid in case of change in flight plan .your airline said no money back."

Cons: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."

Cons: "Worst wheel chair service"

Pros: "Thank you for managing wheelchair assistance at Istanbul."
Cons: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."

Pros: "Very professional airline"
Cons: "The Tray table on my seat on Istanbul - Cairo (16A) was broken I could not eat my meal without two cushions ,in order to replace the table!"

Pros: "It was nice and easy trip to USA and back home to Moldova. Crew was attentive and helpful. Food was good and plenty to drink."
Cons: "It was red eye, and the light in the cabin did not turn off for a long time."

Pros: "We travel and used different airlines but Turkish airlines is one of the best."

Pros: "The flight was good. The food was good and the air hostesses were courteous. There was fair leg space in the economy flight and entertainment was also good. However, the negatives far outweighed these positives."
Cons: "The layover arrangements were a shame. No proper accommodation was provided despite having over a 24 hour wait period. I along with other passengers were stacked in dorm style non barricaded rooms in 1.5ft wide beds like animals. It was in total poor taste. Half the Turkish Air employees I approached at the Airport for help with directions and clarifications were dismissive to the point of being obnoxious. Walking through the airport, all I could think was what a disorganized and hard to navigate airport it was. It was an unpleasant experience and I will never recommend Turkish Airline to anyone. It was my first Turkish air, and it will be my last."

Pros: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Cons: "The workers at the boarding they don't have good language to new people they think every one should know every thing about Turkish schedule and other information, It is a little bit strange to have no where to sit at Instambul Airport while having wheel chairs for sick people after bringing them at the waiting place where do you think they will be sitting."

Pros: "Loved the seating space"
Cons: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."

Pros: "Flight was great, booking agents, flight attendants all superb."
Cons: "Airport in Istanbul could use an upgrade. Poor gate directions and signs. No jetways, meaning they bus you out to the plane each time. This adds to time needed to change planes and may be inconvenient for older people who struggle with climbing stairs or carrying bags."

Cons: "The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating..."

Pros: "Almost everything. Food ..."
Cons: "Was great overall."

Pros: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."

Pros: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Cons: "Too many redundant and unnecessary announcements"

Pros: "I liked the food"
Cons: "Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight."

Pros: "Lots of nice little amenities (lip balm, sleep mask). Tons of movies to choose from."
Cons: "Seats were small, old and uncomfortable."

Pros: "The food was acceptable for a person from the US. The seats were adequately comfortable but seats were shorter than our Istanbul to Dhaka flight."
Cons: "The leg room was too short for a six foot tall American."

Pros: "The food was excellent on this airline. The service was great. I recommend this airline."
Cons: "Sadly the airlines treat us like cattle now the way they squeeze us in like sardines in their non-adjustable seats. This appears to be true on all most airlines."

Cons: "Yolculuk genel anlamda iyiydi fakat bagajim kayboldu. Thy gibi bir kurumda bagaj kaybolmasini anlayamiyorum. Tum guvenimi kaybettim."

Cons: "The flight left very early, without prior warning, so that I almost missed it, despite arriving at the gate at the designated boarding time! The breakfast was also barely edible, which was a surprise as the other times I have flown Turkish the food has been delicious."

Pros: "food and flight crew were good."
Cons: "there was no entertainment available."

Pros: "The price and timings"
Cons: "Cabin crew not accommodating as would not hang my coat which I never had any problem traveling internationally. Toilets very small and smelly. Toilet pack was good as they included slippers."

Pros: "nice large screens for entertainment."
Cons: "the cabin temperature was too warm making the flight rather uncomfortable."

Pros: "The food was perfect!"
Cons: "Neither of my flights had working TV screens on my seat."

Cons: "Turbulenca were crazy for 10 hours straight"

Cons: "The flight attendants were fantastic!"

Pros: "this is the airline"

Pros: "The crew was very friendly. The plane was very quiet (except for noisy crying babies)."
Cons: "Unless you can afford the higher priced "comfort class" or first class seats, the seating is very, very cramped on Delta's 757s. It's a good thing the flight was only 5+ hours (but that's not long enough to get any decent amount of sleep on this flight scheduled as a redeye)."

Cons: "Better allergy aware food."

Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "Movies"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"

Pros: "The crew and service were outstanding, seat was comfortable."

Pros: "I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund."
Cons: "Chaos at gates. Changed gate 3 times. No real updates."

Pros: "Everything else"

Pros: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Cons: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."

Pros: "Quick boarding, nice staff, good entertainment available."
Cons: "Nothing"

Pros: "The overall flight was good."

Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."

Pros: "Complimentary snack mini-meal. Early departure and arrival. Availability of extra seat and elbow room. Free movies."
Cons: "Entertainment screen would not tilt to comfortable angle when passenger in front of me reclined his seat, and the screen/system stopped functioning properly near end of flight."

Cons: "We sat on-board the aircraft, at the gate, for almost 2 hours due to a weather delay. During this time, we were not offered refreshments, nor were we offered any type of "compensatory benefit" for our delay (e.g., free Wi-Fi, vouchers good toward a future flight (a $30 voucher per passenger would seem appropriate), additional SkyMiles (3000-5000 SkyMiles would seem appropriate), etc.)."

Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."

Cons: "Jet airways sucks"

Cons: "The flight crew and staff were all great!"

Pros: "Crew were friendly and understanding"
Cons: "Flight was delayed 4 times, didn't land in ATL until almost 4 a.m. Still was charged for bags and when I called in to reschedule so I could get another nights sleep they said next flight wasn't until 10 the next day and there was charge for that. Also my flight from ATL to Boston earlier that week was delayed 3x. Overall not impressed with this connection. Meanwhile another flight to Boston from ATL left and I was not notified or selected for this change."

Pros: "red"
Cons: "red"

Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."

Cons: "delayed 2+ hours due to runway maintenance. You'd think those things would be better planned..."

Pros: "Great crew and passengers"

Pros: "Entertainment offered, USB charging options."
Cons: "Too much food offered."

Cons: "Not having a seat assignment until arriving at the gate."

Pros: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Cons: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Cons: "Didn't eat or use entertainment."

Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."

Pros: "Flight on time"
Cons: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Cons: "No seat assignment prior to arriving at the gate"

Pros: "The plane didn't crash."
Cons: "Everything! Flight late, seats to close, worst customer service in the skies!"

Pros: "Staff are friendly"
Cons: "No leg room compared with JetBlue; few free snacks"

Pros: "arrived early"

Pros: "We were stuck for an hour and a half on the tarmac"
Cons: "We were stuck for an hour and a half on the tarmac"

Pros: "I liked that the security line experiences very mellow, the staff all around was very friendly and nice, the TV's were great and they had free blankets and headsets. It was a very relaxing experience."
Cons: "thought the cabin could have had more heat"

Pros: "Excellent flight and crew on a new Airbus 319"
Cons: "Lunch time flight. Only food in economy was bags of high carb salty snacks"

Pros: "Delta always has a nice professional crew. We were served within a reasonable time and I felt comfortable the whole flight."
Cons: "The pressure is the cabin with really bothering me. I've flown several times and never had the pressure to bother me but it was really hurting my head."

Cons: "You guys lied to us , you said I was getting first class flys , and it didn't happen . I'm really disappointed and I would never again get a flight with you guys!"

Pros: "The crew was friendly and boarding was easy."
Cons: "didn't provide snacks. They took a long time to retrieve the luggage that was checked at the gate."

Cons: "Row 36 is a disaster."

Pros: "flight crew was nice"
Cons: "Very old dirty plane"

Pros: "On time, leg room, entertainment, service."
Cons: "N/A"

Cons: "Old plane Zero entertainment First class seats worn thin and uncomfortable. I've been flying AA quite a bit lately and thought I'd give Delta another try. Too bad, it's clearly not up to today's standards"

Pros: "Smooth flying"
Cons: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."

Cons: "I left my wallet on this flight. It was extremely frustrating that I was unable to speak to a live person to find out if the wallet had been recovered. I filled out the form online and now have to wait 2 to 3 weeks!"

Pros: "Boarding was efficient and easy. For the first time on any airline, the crew was over-the-top friendly and my special meal request was excellent."

Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."

Pros: "I liked nothing, because the flight was 4hrs late and had 20 on standby."
Cons: "4hrs late, 20 on standby, missed connection, had to travel a day later and spent 14hrs in the airport."

Cons: "I'm just glad that we got to the airport 2 1/2 hours early because we needed it. We had to check a dog so we had to go through the special needs line, they had 2 out of 20 of ticket lines open. My wife also needs a wheelchair and after 45 minutes of standing in line, I spoke to one of the idiots that are supposed to be there to help and he went and got a wheelchair which I had to push my wife in the wheelchair through the zig zag line with 2 large suit cases and a dog. It took us an hour and a half to get tickets and then they called for someone to push the wheelchair and we where told to wait for them there. We waited for 10 minutes for someone to come but no one came so I started pushing her towards the Sercurity check line and finally someone came to push her and he stayed on his phone the entire time. When my wife got to the point where she needed to walk through the metal detector she was having a little trouble getting out of the chair so they told her to just stay in the chair and they would push her through in the wheelchair. When she got through, they almost strip searched her and patted her down like she was a criminal. That took another 25 minutes!!! They the guy pushed her to our gate and insisted on taking the chair back with him, so 5 minutes later they asked if it was anyone who needed assistance getting on the plane. I went up and told them that my wife needed a chair to get on the plane so they had to call and get another chair which took another 10 minutes and finally we got on the plane. It took us 2 hours and 15 minutes to get a ticket and go through Sercurity!!!! Very very very unprofessional!!!"

Pros: "Arrived early, nice bus. Class lounges"
Cons: "Friendly flight attendants, more comfort . Better food. Faster service"

Pros: "Great crew who were prompt with service and friendly!!"
Cons: "Notjing"

Cons: "Movies"

Pros: "Crew was amazing people"

Pros: "I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!"

Cons: "The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it."

Pros: "Nice support people"
Cons: "Temperature too warm No room Couldn’t get an upgrade"

Cons: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."

Pros: "Fabulous service"
Cons: "Not a thing"

Pros: "The downstairs bathrooms were great: five roomy clean bathrooms, always one available. The crew was superb, professional, kind, capable. The entire trip was perfection. The timing of both flights, the airports, it was travel at its best. We love Lufthansa. We have tremendous confidence in them."
Cons: "The food was just okay. A better choice of wine and greater selection of spirits would be nice."

Cons: "More movie choices and more music choices"

Pros: "Seating space was fair"
Cons: "Too hot"

Pros: "Staff, very good."
Cons: "Space for sitting and functioning. Flight monitor not functioning."

Pros: "Sandwiches seeved"
Cons: "Plane was 1/2 hr late due to computer issues"

Pros: "The cabin crew was very friendly and professional. The food was good too. The flight was right on time."

Pros: "Lots of space....very comfortable seat."
Cons: "Can’t think of a thing."

Cons: "Break between the 2 flights of mire than 6 hours."

Cons: "We flew economy so didn’t expect much, but these seats were VERY narrow. I usually will tuck my legs up on the seat to sleep. No way, this seat was simply hip width. No room to shift from side to side."

Pros: "On time"
Cons: "Nothing to mention"

Pros: "Beautiful new plane — supremely clean"

Pros: "On time, punctual and efficient. Just what I would expect from Lufthansa."
Cons: "This was a 747, but in economy they've configured it with newer 10 across rows like they do on the new Dreamliner, which I hate. These new seats are much narrower in width (not ideal, but fair enough, the airline wants to maximise capacity) and much harder to sit on for a long haul flight (much less ideal, after a couple hours, the seats were just plain uncomfortable, by the end of the flight really unbearable). The food (pasta) was not particularly good and not to the usual standard I expected for Lufthansa. Staff were efficient, but not particularly friendly. To be honest, I've had better flights in terms of comfort on the likes of Ryanair and Thomas Cook."

Pros: "It was great."

Pros: "My booking and ticketing went very well Lufthansa was great"

Pros: "Good service. Multiple languages."
Cons: "Lights were on too much. No time to sleep."

Pros: "All of the above"
Cons: "We were delayed for two. Hours"

Pros: "On time, very pleasant crew, good, ample food."

Cons: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than told me they were out of kosher food, gave me cold one at the end."

Pros: "Perfect service from crew members. Comfortable seats. Wonderful pilots!"
Cons: "Cramped boarding area."

Pros: "The cameras on the outside of the plan are fantastic!"

Pros: "Lovely crew Plenty of alcohol if that is your thing Great movie selection on the return leg"
Cons: "Food was really disappointing- and I am not a picky eater TV screen did not work at my or a number of other passengers' seats on the flight over to Frankfurt"

Cons: "Entertainment system didnt work for many people on the flight"

Cons: "Poor seat assignment young kids separate from Mother. Checking in person change the the seats without informing us."

Pros: "Food was by good"
Cons: "The cabin air at my seat was very stuffy. There's no air vents and I can't control getting fresh air"

Pros: "The check-in and boarding was fast, easy, great. The crew was very nice and good. The overall service was excellent."
Cons: "the food was on medium level compared to other airlines."

Pros: "The flight was on time. The crew was friendly and efficient."

Pros: "Everything was perfectly on time. Pilots were excellent and crew very attentive."
Cons: "Food was ok"

Pros: "comfort, crew"
Cons: "long delay which made me miss my connecting flight, poor choice of on-board entertainment"

Pros: "We paid for extra legroom, if not the trip would've been very uncomfortable"
Cons: "I thought the food was very bad"

Pros: "Ordered Asian vegetarian meal, which was excellent. They even hadMetal utensils, which I don't think I've seen since the 80s. Also had a Seat open next to me, which is unusual.Very orderly and comfortable flight, with a surprising amount of legroom."

Pros: "Uneventful."
Cons: "And packed in like rolled up silk undergarments."

Pros: "Food wine and professional courteous staff. So much nicer than American airlines"

Pros: "Comfortable seat, good entertainment"
Cons: "Nothing"

Cons: "There was no indication at Kayak that there is a charge to pick a seat before the day of the flight. I understand premium choice, but this was for every seat reservation. The seats were not very comfortable."

Pros: "Most everything"
Cons: "Flight left an hour late and with no explanation"

Pros: "The stewards were very prompt and polite. The food and wine were good"

Pros: "I have liked everything in lufthansa there was nothing to complain about thanks lufthansa for your respectful and helpful"

Cons: "The delay, otherwise fine"

Pros: "Meal service (pasta was excellent), entertainment offerings, enjoyed the small snack bags. Flight not too full allowing for easy access to luggage, and some open seats. Great plane with restrooms in lower fuselage allowing you to walk around and stretch a bit."
Cons: "Leg-room limited, especially in rear window facing (two-seaters) rows 50 and back."

Pros: "The in flight entertainment and food were fantastic, the crew was friendly, and everything was very clean."
Cons: "The connecting flight was late."

Pros: "Flights were not full, very nice! Entertainment system was vast and the quality was great, brand new movies and shows."
Cons: "More than one type of beer please, I was economy class so comfort will always me just ok, nothing to really be done there"

Pros: "The seats were so comfortable"

Pros: "The crew was very kind"

Cons: "It's KLM. What else do you need to know."

Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Pros: "Great airline"

Cons: "The plane is so old..,"

Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pros: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pros: "The service"
Cons: "The food."

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Cons: "My suitcase didn't come with the airline."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Pros: "Good flight, very attentive crew."

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Easy to board and easy flight."

Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"

Pros: "Food and staff behaviour"
Cons: "Entertainment"

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "Pleasant flight"

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Pros: "Helpful and smiling cabin crew."

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pros: "Got to Amsterdam on time and everything was great including the staff"

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "Comfort economy well worth the extra."

Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Pros: "The cabin crew were fantastic and funny"
Cons: "Tiny seats"

Pros: "Loads of leg room"
Cons: "Loved everything"

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"

Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."

Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Pros: "Delays and no proper customer service."

Pros: "The service of the crew onboard"
Cons: "Entertainment not to many recent movies and the boarding process was a little bit confusing."