Find cheap flights from Boston to Antalya

Pros: "Crew and food"

Cons: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"

Cons: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."

Pros: "crew was so kind and lovely with our daughter"
Cons: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"

Pros: "In-flight entertainment choices."
Cons: "It was a long flight, frequent offers of snacks and drinks would’ve been great."

Cons: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"

Pros: "Seat was comfortable."
Cons: "transit timing was a bit hectic."

Pros: "Crew were so good"
Cons: "Everything is good"

Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"

Pros: "Everything"
Cons: "It could be better if they serve food from Doha to Islamabad."

Pros: "Seats are very comfortable, easy boarding, good crew"
Cons: "Food - I wish you have healthy options"

Pros: "The crew, the seat and catering"

Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."

Pros: "The other two seats in my row were not occupied"
Cons: "The excessive and second security checking at Doha"

Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."

Cons: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"

Pros: "Plenty of room to move around"

Pros: "The crew, especially Martin and Imen, were fabulous!"

Pros: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"

Pros: "Crew and their promptness to assist"
Cons: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."

Cons: "The changed the time of flight had to wait airport for 5 hrs"

Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."

Pros: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."

Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pros: "very courteous flight crew"

Cons: "N/A"

Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."

Pros: "Everything"

Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"

Cons: "The website is not easy to navigate."

Cons: "Na"

Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."

Cons: "."

Pros: "Excellent service"

Pros: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Cons: "Movie selection could have been better."

Cons: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"

Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."

Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"

Cons: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"

Pros: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Cons: "I could not check myself online! so i could not select the best seat."

Pros: "Staffs were helpful!"
Cons: "Food portion can be improved."

Pros: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."

Pros: "Comfort and cleanliness."

Pros: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Cons: "Wait time at Doha for next flight."

Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."

Pros: "Crew, food."
Cons: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."

Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"

Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"

Pros: "M"

Pros: "flights on time. special meals I ordered were provided."
Cons: "very long check-in line. took over 1hr to check in. tried to check-in online in advance, but system did not allow me to do this."

Pros: "Short flight"
Cons: "Being on time"

Pros: "Nothing"
Cons: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."

Pros: "The food and the selection of movies"
Cons: "Nothingn"

Pros: "Good service, friendly staff."
Cons: "Istanbul airport is obviously outdated and very crowded. Only one restroom for a huge area around gates 300-309."

Pros: "Comfortable seats, good food and in flight entertainment"
Cons: "None"

Pros: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."

Pros: "Food was good but needs bigger portion."
Cons: "Not many choice for drinks, some fly attendance need to know smiling is good ."

Pros: "food was good"
Cons: "wifi was announced but did not work"

Pros: "Great crew and food"
Cons: "Seat comfort/space"

Pros: "Everything"

Pros: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Cons: "No complaints"

Pros: "Great smooth flight, amazing movies, everything was clean and smelled great, crew was catering"
Cons: "Nothing to complain about!"

Pros: "Very professional. Also the transfer in Istanbul was very easy."
Cons: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."

Pros: "The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely."
Cons: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Pros: "Great choice of entertainment, food relatively good for plane food."
Cons: "Crew was fine but not as friendly or cheerful as I'm used to flight attendants being. The leg room was pretty poor on this particular plane, there wasn't even space to put a small bag under the seat in front of me."

Cons: "Internet"

Cons: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."

Pros: "Comfort and boarding was well done, comfort is really good"
Cons: "Crew was little bit nervous and not nice all the time!"

Cons: "There was not enough milk while they know there is alot of kids"

Pros: "Friendly hard working staff. Great entertainment choices."
Cons: "Constant long interruptions of entertainment by rather dumb announcements. Seats didn't recline and were truly packed in."

Pros: "Comfortable seats. Rich food and beverages menu. Rich and updated entertainment on board. Crew is polite and service is good."
Cons: "When boarding no air ventilation on board, so air is hot like sauna. After departure air condition is excellent."

Pros: "The seats was comfortable"
Cons: "The price was good"

Pros: "I was nervous to fly Turkish Airlines; however, the crew was professional and the experience was very positive. I felt safe and well cared for."
Cons: "Istanbul connection could have been smoother. The process was not efficient or clear. It worked; and I navigated it, but it could be improved."

Cons: "not all the crew spoke English"

Cons: "Possible food poisoning from the beef that was served on the plane."

Pros: "It was nice and easy trip to USA and back home to Moldova. Crew was attentive and helpful. Food was good and plenty to drink."
Cons: "It was red eye, and the light in the cabin did not turn off for a long time."

Pros: "We travel and used different airlines but Turkish airlines is one of the best."

Pros: "The flight was good. The food was good and the air hostesses were courteous. There was fair leg space in the economy flight and entertainment was also good. However, the negatives far outweighed these positives."
Cons: "The layover arrangements were a shame. No proper accommodation was provided despite having over a 24 hour wait period. I along with other passengers were stacked in dorm style non barricaded rooms in 1.5ft wide beds like animals. It was in total poor taste. Half the Turkish Air employees I approached at the Airport for help with directions and clarifications were dismissive to the point of being obnoxious. Walking through the airport, all I could think was what a disorganized and hard to navigate airport it was. It was an unpleasant experience and I will never recommend Turkish Airline to anyone. It was my first Turkish air, and it will be my last."

Pros: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Cons: "The workers at the boarding they don't have good language to new people they think every one should know every thing about Turkish schedule and other information, It is a little bit strange to have no where to sit at Instambul Airport while having wheel chairs for sick people after bringing them at the waiting place where do you think they will be sitting."

Pros: "The stewardess was accommodating, boarding was easy"
Cons: "Made my connection with 5 mins of plane takeoff, My luggage was lost, found the following day."

Pros: "Staff are nice."
Cons: "Istanbul airport is confusing."

Pros: "Flight was great, booking agents, flight attendants all superb."
Cons: "Airport in Istanbul could use an upgrade. Poor gate directions and signs. No jetways, meaning they bus you out to the plane each time. This adds to time needed to change planes and may be inconvenient for older people who struggle with climbing stairs or carrying bags."

Pros: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."

Pros: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Cons: "Too many redundant and unnecessary announcements"

Pros: "I liked the food"
Cons: "Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight."

Pros: "Lots of nice little amenities (lip balm, sleep mask). Tons of movies to choose from."
Cons: "Seats were small, old and uncomfortable."

Pros: "The overall experience was very good. We had a 19 hour lay-over, pleasantly spent in a new, very comfortable hotel to which we were shuttled and from which we were returned to the airport the next morning -- hotel/shuttle comped, as was the impressive breakfast at the hotel. We will definitely fly TurkishAir again. The staff was excellent and the in-flight entertainment system was wonderful."
Cons: "The cabin was very warm during the flight. No personal air vents to help cool down. That is my only small complaint."

Pros: "The food was acceptable for a person from the US. The seats were adequately comfortable but seats were shorter than our Istanbul to Dhaka flight."
Cons: "The leg room was too short for a six foot tall American."

Pros: "Excellent service"
Cons: "Going on the bus to the plane"

Pros: "Hot towel, full beverage menu, free slipper toothbrush eye mask etc. large tv screens with a lot of movies etc. also the captain didn't come on every hour during a red eye flight to say something I didn't need to hear about which has happened on the last few longer flights I have been on. New interior of plane."
Cons: "Food wasn't great, seats were closer together than some other airlines."

Pros: "I see complaints from the other passengers about no USB available? Which isn't true. There were USB plugs next to the TV screens in front of the seats."
Cons: "One of the passengers on my flight had brought a child age 6-7 that was non-stop losing it's mind. Kicking and screaming. No one seemed to say anything or offer anything to the child or parent to make it stop but maybe there was a language barrier? That was my only complaint."

Cons: "Yolculuk genel anlamda iyiydi fakat bagajim kayboldu. Thy gibi bir kurumda bagaj kaybolmasini anlayamiyorum. Tum guvenimi kaybettim."

Cons: "The flight left very early, without prior warning, so that I almost missed it, despite arriving at the gate at the designated boarding time! The breakfast was also barely edible, which was a surprise as the other times I have flown Turkish the food has been delicious."

Pros: "The price and timings"
Cons: "Cabin crew not accommodating as would not hang my coat which I never had any problem traveling internationally. Toilets very small and smelly. Toilet pack was good as they included slippers."

Pros: "nice large screens for entertainment."
Cons: "the cabin temperature was too warm making the flight rather uncomfortable."

Pros: "My check-in experience was very bad. I was doing a business class check-in which was not at all a "business" class experience. The agent was very inexperienced and rude."

Pros: "Nice flight. Great movie selection."
Cons: "I'd like more leg room and tastier food."

Pros: "Nothing"
Cons: "The staff was not courteous. When asked for water repeatedly - wasn't given ! No vegetarian food left so I had to starve"

Pros: "The cabin crew was very friendly and professional. The food was good too. The flight was right on time."

Pros: "Comfort, food, service - all were superb."
Cons: "Can't think of a thing."

Pros: "Very friendly stewards, great in lounge boarding for Gold members, great to have sparkling wine as a choice for economy too!"
Cons: "Tiny chairs, tiny leg room, crappy airplane food"

Pros: "Clean plane, efficient boarding but that's it"
Cons: "Lights in cabin are turned off too late for overnight flight Boring entertainment program with obscure movies and TV series no one outside Germany knows Food uninspired and served too late for overnight flight, why is there anyway food for an 830 flight, people want to sleep not eat Crew announcements neither informative nor in anyway of interest"

Pros: "Good food and movies"
Cons: "seat had problems mechanically"

Pros: "Comfortable seating so it was easy to sleep. It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Great cabin attendants who accommodated every need without being requested."
Cons: "The check in and boarding at Logan airport was horrendous. The gate attendants didn't provide the same quality of attention and information that the inflight crew did."

Pros: "The in flight entertainment was good and the crew was very nice, my flight was early and the boarding was very efficient. The meal was simple but good and warm. The plane was very new and clean."
Cons: "The seats could've been wider with more leg room, I ended up slightly squished for my flight which was from Boston to Munich"

Pros: "The check-in and boarding was fast, easy, great. The crew was very nice and good. The overall service was excellent."
Cons: "the food was on medium level compared to other airlines."

Pros: "Planes were new. Delayed flights but caught up by staff."
Cons: "Food was terrible. Check in process chaotic. Service was fair."

Pros: "Crew nice. Clean aircraft. Flight smooth, arrived to destination 40 min earlier. Nothing to complain except I wish there was more room for legs . Food okish, coffee / tea were good, tomato juice not good, did not try the wines. Biggest disappointed was the breakfast in quality only carbs : muffin, granola bar and tiny fruit salad where most of the fruit was frozen. But these are small things, overall a very good flight, I will definitely fly again with them. I watched a couple of movies released this year that I wanted to see. Good job Lufthansa!"

Pros: "The flight was on time. The crew was friendly and efficient."

Pros: "Everything was perfectly on time. Pilots were excellent and crew very attentive."
Cons: "Food was ok"

Pros: "Safety and ease of flying- cleanliness too"
Cons: "No food at all! The system for getting food was unclear."

Pros: "Excellent service....very comfortable."

Pros: "Clarity of informations"
Cons: "Every thing"

Cons: "My entertainment screen did not work even after being reset twice. And the flight was too full to move."

Pros: "On time"
Cons: "They ran out of food choices, so I had to go with mushroom pasta."

Pros: "Uneventful."
Cons: "And packed in like rolled up silk undergarments."

Pros: "Food wine and professional courteous staff. So much nicer than American airlines"

Pros: "Movie selection was great. Crew came through with drinks frequently. Overall nice smooth flight."
Cons: "Car seat was lost even though it was brought on the plane and not checked. Didn't care for the food but it was personal preference."

Pros: "Only complaint is that those video monitors have a slow touchscreen response. Other a terrific flight."

Cons: "comfortable Seat"

Pros: "Clean, comfortable, good blankets and lighting. Perfect for what I needed."

Pros: "N/A"
Cons: "Missed my flight because of other flight delayed. I had to rerouted through 2 extra airports."

Pros: "Lufthansa took great care of my two cats transport abroad. They went overboard in my estimation and along with partner Adria Airways I couldn't be more grateful,and so are the kitties, for the wonderful care. ."

Pros: "Dinner was good fairly interesting and wholesome. I appreciated having real silverware, albeit only 3/4 of normal size. But for an 8:35 flight, most people would have already eaten. In contrast, 'breakfast' was a muffin, small cup of sliced fruit, and a granola bar. For a flight leaving at 8:30 pm and arriving at 10 AM, I would think breakfast, not dinner, would get the emphasis. Did get some free wine with dinner."
Cons: "$35 bucks per flight leg to reserve your seat seems rude and harsh. THey don't tell you til AFTER you book the flight that seat selection is extra - spendy extra... Rude."

Pros: "Comfort, choice in movies, leg room, toilets on one level and plenty, staff helpful"

Cons: "Direct flight, 10 days ago. Still missing a suitcase."

Pros: "Great food, on time arrival"
Cons: "Seats are very tight."

Pros: "Overall the flight was mostly fine. It was a huge plane, but boarding and exiting were efficiently handled by the crew. The seats were comfortable and there was sufficient leg room. Meals were totally acceptable for an international flight, and the complimentary booze was immensely appreciated."
Cons: "My biggest gripe, however, was with the malfunctioning entertainment system directly in front of my wife's seat. The screen intermittently flickered on and off, and would go black for long streches of time. Kudos to the attentive crew for trying their best to fix the device during the flight, but their efforts did not solve the problem. It was disappointing not to have a working entertainment system for such a long international flight--it would have made the experience much more comfortable and enjoyable."

Pros: "The entertainment was terrific for a long flight. Staff was friendly and helpful."

Pros: "The service was very good throughout the whole trip."

Pros: "The staff were excellent. Very friendly and accommodating. I for got her name but the attendant who greeted us at our seats (57h & k) was so sweet. She made my wife and feel vey comfortable. Very attentive. We also trust Lufthansa to be on top of things"
Cons: "Sitting in a plane on a long flight but the staff made it easier and the entertainment options were very good."

Pros: "To compare with most of the company, you are in the top. I like the fact that the boarding was done well, the crew is efficient, quite, legroom, corridor room, may be the food can be improved. Quite and relaxing flight. I really appreciated."

Pros: "Comfort, pleasant, and efficiency"
Cons: "Food seems an afterthought in an otherwise top-notch business"

Pros: "It was delightful to discover that Lufthansa serves delicious complimentary meals! So few US airlines do that. I also really liked the layout with the toilets downstairs."

Cons: "The crew was not friendly. The cabin temperature was set very high (~75f or higher) the entire flight without any individual vents for airflow, so that many passengers were uncomfortable and sweating during the flight. The food provided was poor quality (for the meal, I chose chicken which was boiled pieces of chicken without any flavor - I feed my cats better!). I will try and avoid flying this airline in the future at all costs."

Pros: "Cabin Crew was very pleasant and supportive of families with children"
Cons: "The seats are designed for individuals who weight less than 100 lbs and no taller than 5'5". Granted, this was an economy seat. However, I should be able to sit in a seat without the seat in front of me literally 6 inches away from my face. I have traveled internationally countless times, but never have experienced such an uncomfortable flight. I will never fly with Lufthansa internationally again.not because of the crew, because their head office insists on squeezing every inch out of their planes without regard for passenger comfort."

Pros: "The whole flight went in time and all was well..."
Cons: "But when we got to Barcelona we had to wait 40 mins to get off the plane and another 2 hours to get our luggage. The baggage handlers went on strike."

Cons: "No room in the seats. The food was poor. Pasta very dry tastless. 3 tbs if salad. One bite of desert."

Pros: "Nice crew, water waiting for me at my seat and other small amenities that made a big difference. Great entertainment system on board."
Cons: "Boarding was a bit chaotic."

Pros: "Comfortable seat, good entertainment"
Cons: "Nothing"

Cons: "There was no indication at Kayak that there is a charge to pick a seat before the day of the flight. I understand premium choice, but this was for every seat reservation. The seats were not very comfortable."

Pros: "Most everything"
Cons: "Flight left an hour late and with no explanation"

Pros: "The service"
Cons: "None"

Cons: "The delay, otherwise fine"

Pros: "The in flight entertainment and food were fantastic, the crew was friendly, and everything was very clean."
Cons: "The connecting flight was late."

Pros: "Flights were not full, very nice! Entertainment system was vast and the quality was great, brand new movies and shows."
Cons: "More than one type of beer please, I was economy class so comfort will always me just ok, nothing to really be done there"

Pros: "Nothing"
Cons: "Everything, this was a total nightmare, my flight left Boston two hours late and my connecting flight in Munich had already left for Pisa. They then put me on a flight that day to Rome so I could get a flight from there to Pisa and when I got to Rome they ended up printing me a wrong boarding pass to Pisa and I ended up in Florencewhich I then had to take a train to Pisa because there were no other flights going to Pisa from Florence that day and the topper is I still have no luggage as they LOST it."

Pros: "Got free upgrade to business class. Amazing experience."

Cons: "Online check-in process. Boarding pass not available to be added to wallet. Unable to view; had to have the boarding pass emailed to me. No option to set up SMS tracking foe flight status."

Pros: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Cons: "Serve at least one cup of water. It was not offered, nor available."

Pros: "Excellent dinner"
Cons: "Breakfast was dreadful"

Cons: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Pros: "Snacks were okay."
Cons: "Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee."

Cons: "Seat assignments sucked. Could not seat together"

Pros: "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Cons: "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Cons: "Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated"

Cons: "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."

Pros: "the flight was on time"
Cons: "for sure the seats, the screens and bathrooms. the plane was so old!"

Pros: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Cons: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"

Cons: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Cons: "Alitalia is the worst airline company"

Pros: "Good service"
Cons: "Disorganized confusing boarding process, tight seats in coach."

Pros: "Cheap fares and direct flight"
Cons: "Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited ."

Pros: "We landed safely in Toronto"
Cons: "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."

Pros: "Crew was fast"
Cons: "Boarding was late and also arrived late"

Pros: "Crew was pleasant"
Cons: "Boarding started 20 minuets late"

Pros: "The flight attendants were very nice. Great service."
Cons: "They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside."

Pros: "Nice crew"
Cons: "Nothing special"

Pros: "Muffin distribution and the cushion"
Cons: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."

Pros: "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Cons: "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."

Pros: "Efficient!"

Pros: "Nothing about check-in and boarding."
Cons: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Pros: "Decent flight. On time departing and arriving. Luggage arrived with us."
Cons: "Audacious prices for checked luggage. If you pay online prior to check-in €25 per bag If you pay at check in it is €45 per bag. This is downright theft by all the airlines who engage in this very profitable but nefarious activity and really needs to be stopped. First bag should be free/ nominal charge or at least part of the ticket price. (It is like a restaurant charging for cutlery and plates so you can eat . Would that be acceptable??)"

Cons: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Pros: "Boarding was on time for all my flights."
Cons: "KLM switched online check in to Alitalia literally right at checking time. It was extremely unnerving, and required much more time, as I did not have an Alitalia account."

Pros: "Plane was new"
Cons: "Plane was late"

Cons: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Pros: "Nothing..."
Cons: "Late boarding Rude crew Bad service Lost my luggage"

Pros: "Almost nothing"
Cons: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Cons: "Read above."

Pros: "Flight was quiet and smooth"
Cons: "Food was substandard Leg space very crummy"

Pros: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Cons: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."

Pros: "Not much, but food was decent."
Cons: "Oldest plane I've seen in recent years, crew barely acknowledged our presence (talked to each other the whole time), no working air conditioning, and big metal boxes in front of the window seats that take up all of the leg room (yes these seats aren't cheaper."

Pros: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Cons: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."

Pros: "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"

Pros: "fast boarding"
Cons: "crews are extremely rude; whenever they had to move the cart in the isles they always ended up slamming every passengers arm without a single apology. and they have no control of the environment due to some young passengers were making loud noises during the whole flight."

Cons: "Staff needs to learn English to help tourists I asked for directions and 2 out of 3 airport from Alitalia did not understood English "no english solo italiano . Also inspector from customs very rude , yelling at my wife in Italian , my wife didn't know what was happening . And up to this moment we still don know My suggestion Train your staff in politeness and learning English"

Cons: "Plane was late, so I had to rush for a connection in Rome."

Pros: "Boarding on time. The pilot 's job was excellent!!!"
Cons: "The service on board was really slow and not satisfying.. The food not as it used to be. I began flying your company about 40 years ago! What a change over the years!"

Cons: "Missed a day of work"

Cons: "No room and very uncomfortable"

Cons: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"

Pros: "Crew very nice on Air Berlin"
Cons: "Long layover in Rome."

Pros: "I liked receiving my luggage 2 days after I got to Rome suitcases were lost by air Berlin last time I'll ever fly air Berlin the seats are crammed horrible horrible experience never again"

Cons: "We were not able to print our boarding passes for our connecting flight in Berlin and thus were forced to check in again for our flight to Rome. The system did not have the update and we were forced to wait over an hour with the agent. We nearly missed our flight."

Cons: "The boarding was chaos in both Munich and Rome. Apparently Al Italia had instituted a new computer system and the workers did not know how to use it. I spent hours on line getting a boarding pass in Munich, and then again another in Rome (in Munich no one was given boarding passes for connecting flights). I spend hours again in lines to get a boarding pass for a flight to Palermo, missing my connection and only getting a much later flight to Palermo. It was utter confusion. Shame on Al Italia."

Cons: "Staff was overwhelmed and not helpful. They don't seem to want to make sure flights are on time or that passengers are taken care of."

Cons: "LUCKY IT WAS A SHORT FIGHT!"