Find cheap flights from Boston to South Korea

Pros: "Crew was very attentive. Plane was clean."
Cons: "Bigger water bottles?"

Cons: "Flight delays are always disappointing."

Cons: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."

Cons: "The Entertainment screen could have been larger."

Pros: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Cons: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."

Pros: "The crew that checked me and those who were onboard were very helpful and cheerful."
Cons: "Better choices of movies on board."

Pros: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."

Pros: "The flight crew"
Cons: "More space"

Pros: "Service was excellent. Premium economy seats well worth the few extra $$."

Pros: "Felt welcomed"
Cons: "Just felt a little cramped but not to bad"

Pros: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."

Pros: "Very helpful and polite"
Cons: "I got a sore but comes the seat was not very padded"

Pros: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Cons: "Economy meal is not that great. Boarding should be by zone or by seat number."

Pros: "Was spacious due to flight being in the middle of the week and tasty food."
Cons: "Wish there were food. Was hungry after long flight."

Pros: "They give a lot of food and the 12 hour flight was comfortable"
Cons: "Limited selection for entertainment"

Cons: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."

Pros: "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."

Pros: "Excellent food. Lots of food, drinks. Comfortable plane."

Pros: "Service and staff was good"
Cons: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"

Pros: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Cons: "The flights were everything I expected and more."

Pros: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."

Pros: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Cons: "The movies were not the first run ones."

Pros: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."

Cons: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Pros: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Cons: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."

Pros: "Good service."

Pros: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Cons: "They made me pay for a seat that they gave to other people for free. Really messed up."

Cons: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."

Cons: "Leg room"

Pros: "best comfy seat! best food best service! I will use japan airline again!"
Cons: "nothing"

Pros: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."

Pros: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Cons: "nothing"

Pros: "cost performance"
Cons: "non-flat seat"

Pros: "Direct flights from San Diego to Narita. Easy connections for other countries. Good food. Luggage allowance."
Cons: "Seats are a bit hard and do not recline enough. Would trade legroom for more angle on the seats."

Pros: "The Japanese flight attentants were excellent. Entertainment was excellent"
Cons: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."

Pros: "Finally arriving"
Cons: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."

Pros: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Cons: "Not a darn thing...."

Pros: "I loved the crew, for the most part the food, and the large screen to."
Cons: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."

Pros: "Service was excellent - Flight attendants were friendly and professional."
Cons: "N/A"

Pros: "The upgraded seating."

Cons: "nothing"

Pros: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."

Pros: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Cons: "Cannot say there were any negatives."

Pros: "Very cramped for business class, old equipment. Poor quality food."

Pros: "Everything was great!"
Cons: "All was great!"

Pros: "Jal shut off online check-in for non-Japanese so you can't choose a seat assignment. You can't do it over the phone either. This disservice was my main complaint about the flight. Plane was uncomfortably hot for the first 4 hours. Rest of the flight was fine."

Pros: "Plane service was good, comfortable, punctual and ahead of schedule"
Cons: "Food was ok,"

Pros: "Everything was excellent. I always trust JAL to give me a comfortable flight. Food and drinks were given out very often and the attendants were very kind. I kept myself entertained with the in-flight movies for most of the trip, they have quite a library to choose from. Thank you for making my long trip easy!"

Pros: "Flight Attendants were very attentive"

Pros: "On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA"
Cons: "None so far"

Pros: "Excellent cabin crew."
Cons: "No in-flight entertainment, economy seats are narrow."

Cons: "Excellent"

Pros: "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
Cons: "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."

Pros: "The crew was very good."

Pros: "Attentive and friendly service, good food, fairly spacious seat."

Pros: "Polite, attentive, and amiable staff show they take pride in their top notch service. Entertainment options (movies, documentaries, travel guides) on screen are also a huge plus."

Pros: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"

Pros: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"

Pros: "The service was exceptional"

Pros: "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."

Pros: "ANA is always efficient and polite."
Cons: "Just drinks no snacks on this flight"

Pros: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Cons: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."

Pros: "The cabin crew was great in services"
Cons: "Priority not thought"

Pros: "Everything was just perfect"

Pros: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."

Pros: "Typical ANA quality as always."
Cons: "Nothing in particular."

Pros: "The 787 was awesome. Very comfortable. Great staff and service."

Pros: "The service...the food...the entertainmrnt....tq tq tq"

Pros: "Service and the fact that flight was not full provided for a better experience. Staff was super friendly and attentive. The films were new and tv was big! Food was ok."

Pros: "Very efficient"
Cons: "Food was not good"

Pros: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Cons: "The seats are kind of flat."

Pros: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Cons: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."

Pros: "Food and service was excellent."
Cons: "Seats in economy were narrower than other airlines."

Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."

Pros: "Friendly staff and great food. Cabin was spacious even for Economy."

Pros: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."

Pros: "attendents were very friendly and very accommodating."

Pros: "I like the nice and warm service from the crew"
Cons: "Food can be more variable but overall its oke"

Cons: "seat labeling not clear"

Cons: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."

Cons: "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"

Pros: "Good good, good service, and good equipment."

Pros: "Movies!"
Cons: "Vegetarian food options."

Pros: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Cons: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Pros: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Cons: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."

Cons: "No snaks"

Pros: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Cons: "Seat felt so narrow. Limited selection of movies."

Pros: "Food, staff, and entertainment."
Cons: "Tight space and the tray was on the dirty side."

Pros: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."

Cons: "Very hard landing."

Cons: "Service"

Pros: "staff was great in business"

Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."

Cons: "I waited 20 minutes for my baggage to return"

Cons: "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."

Pros: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"

Pros: "The icecream"
Cons: "There was only one choice of meal left when they gave it to me:("

Pros: "Nothing really major to complain about but nothing that went the extra mile..."
Cons: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."

Pros: "the crew was friendly and efficient."
Cons: "The controls on the seat were hard to work. The seat itself was old-style. The food was not appetizing. I didn't use the entertainment system."

Pros: "Not applicable"
Cons: "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."

Pros: "Yes"
Cons: "Was perfect"

Pros: "Baggage policy and amenities on board as well as the Istanbul airport as a connector."

Cons: "Too tight seatings"

Pros: "M"

Pros: "The flight attendants were kind"
Cons: "The airplane was old and the seats were a little dirty"

Pros: "Slept in the flight for 5 hours and my toddler did too , was quiet in the cabin and this is the only good thing"
Cons: "Boarding they kept me and couple othee guys like seeiously 5 staff people at the gate doing nothing and you ask anyone please help i want to tag my stroller so i can board ans go on boarding line, no response only one peeson will work. the rest of the four are completely useless, i eventually told my wife to board with our daughter so they have the time to sit and prepare food etc and pull things they will need durimg flight Andi waited on this last staff person at the gate until she gave me the tag to the stroller and boarded later First meal they said either fish or beaf meat balls, i like both and no problem, but the crew said no fish anymore so you you will take beaf, OK Luckily neither my wife or daughter ate it Because after I ate it, 3-4 hrs later, I had the worst stomach pain ever and was in pain the rest of the flight and the remaining of the day after we landed FYI I ate just crackers and like all bread sandwiches all morning and was completely fine- just the beaf meat balls either not cocked or remains of non good beaf and other things- horrible food"

Pros: "Nothing"
Cons: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."

Pros: "Every thing normal and in time"
Cons: "Food was everage"

Pros: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Cons: "The seats were so close to each-other that you can't even get in or out without a big effort. I am not a large person, but I am pretty tall. Fro someone over 6 feet tall, the seats are like a torture chamber."

Cons: "To long of a flight"

Pros: "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
Cons: "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."

Pros: "Great entertainment, good seat comfort (even in economy seat), good food and friendly service."

Pros: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Pros: "Route"
Cons: "crew was so helpful"

Cons: "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."

Pros: "Everyone we encountered was friendly and helpful. They fed us and gave us blankets and pillows and slippers. They were lots of movie and tv choices. It was a very pleasant experience."

Pros: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."

Pros: "I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise."
Cons: "They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least."

Pros: "Good service everywhere"

Pros: "friendly staff"
Cons: "Asian vegeterian meal was bland , I had a big piece of brocolli in my meal as oppose to curry , did get bread in my meal . Entertainment options were not alot esp new movies ."

Pros: "Boarding was smooth. Staff friendly. Great selection of movies."
Cons: "Dinner was really poor experience. However I guess it is a matter of taste (pun intended)."

Cons: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"

Pros: "Everything"

Pros: "Very professional. Also the transfer in Istanbul was very easy."
Cons: "I felt cramped in my seat. the footrest, rather than helping, got in the way of extending my legs."

Pros: "The entertainment and accommodations were superb. I appreciate all the things they think of to make you comfortable. The seats were a bit hard but they reclined nicely."
Cons: "The first delay during my trip was due to an emergency but my layover was delayed again. I'm not sure if this is an outlier event or if this is a pattern."

Pros: "Great choice of entertainment, food relatively good for plane food."
Cons: "Crew was fine but not as friendly or cheerful as I'm used to flight attendants being. The leg room was pretty poor on this particular plane, there wasn't even space to put a small bag under the seat in front of me."

Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Cons: "Internet"

Cons: "There was not enough milk while they know there is alot of kids"

Pros: "It was a full plain but overall ok I will take this flight again"

Pros: "Food, service, comfort packs."

Pros: "Comfortable seats. Rich food and beverages menu. Rich and updated entertainment on board. Crew is polite and service is good."
Cons: "When boarding no air ventilation on board, so air is hot like sauna. After departure air condition is excellent."

Pros: "The seats was comfortable"
Cons: "The price was good"

Pros: "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals . Also the entertainment was quite good . They have big tv screen for each seat and have all sorts of shows and movies from international to hollywood . And have games for kids ... Overall i was very pleased with my flight ."

Cons: "not all the crew spoke English"

Pros: "It was nice and easy trip to USA and back home to Moldova. Crew was attentive and helpful. Food was good and plenty to drink."
Cons: "It was red eye, and the light in the cabin did not turn off for a long time."

Pros: "We travel and used different airlines but Turkish airlines is one of the best."

Pros: "The flight was good. The food was good and the air hostesses were courteous. There was fair leg space in the economy flight and entertainment was also good. However, the negatives far outweighed these positives."
Cons: "The layover arrangements were a shame. No proper accommodation was provided despite having over a 24 hour wait period. I along with other passengers were stacked in dorm style non barricaded rooms in 1.5ft wide beds like animals. It was in total poor taste. Half the Turkish Air employees I approached at the Airport for help with directions and clarifications were dismissive to the point of being obnoxious. Walking through the airport, all I could think was what a disorganized and hard to navigate airport it was. It was an unpleasant experience and I will never recommend Turkish Airline to anyone. It was my first Turkish air, and it will be my last."

Pros: "Loved the seating space"
Cons: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."

Pros: "good selection of movies free drinks"
Cons: "food was not too good"

Pros: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."

Pros: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Cons: "Too many redundant and unnecessary announcements"

Pros: "I liked the food"
Cons: "Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight."

Pros: "The overall experience was very good. We had a 19 hour lay-over, pleasantly spent in a new, very comfortable hotel to which we were shuttled and from which we were returned to the airport the next morning -- hotel/shuttle comped, as was the impressive breakfast at the hotel. We will definitely fly TurkishAir again. The staff was excellent and the in-flight entertainment system was wonderful."
Cons: "The cabin was very warm during the flight. No personal air vents to help cool down. That is my only small complaint."

Pros: "The food was acceptable for a person from the US. The seats were adequately comfortable but seats were shorter than our Istanbul to Dhaka flight."
Cons: "The leg room was too short for a six foot tall American."

Pros: "Hot towel, full beverage menu, free slipper toothbrush eye mask etc. large tv screens with a lot of movies etc. also the captain didn't come on every hour during a red eye flight to say something I didn't need to hear about which has happened on the last few longer flights I have been on. New interior of plane."
Cons: "Food wasn't great, seats were closer together than some other airlines."

Cons: "Yolculuk genel anlamda iyiydi fakat bagajim kayboldu. Thy gibi bir kurumda bagaj kaybolmasini anlayamiyorum. Tum guvenimi kaybettim."

Cons: "The flight left very early, without prior warning, so that I almost missed it, despite arriving at the gate at the designated boarding time! The breakfast was also barely edible, which was a surprise as the other times I have flown Turkish the food has been delicious."

Pros: "The price and timings"
Cons: "Cabin crew not accommodating as would not hang my coat which I never had any problem traveling internationally. Toilets very small and smelly. Toilet pack was good as they included slippers."

Pros: "Great crew who were prompt with service and friendly!!"
Cons: "Notjing"

Cons: "Movies"

Pros: "I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!"

Cons: "The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it."

Pros: "Nice support people"
Cons: "Temperature too warm No room Couldn’t get an upgrade"

Cons: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."

Cons: "Seat very short & im only 5’2” and it was short even for my legs. Too short for anyone average Otherwise ok"

Cons: "Light was delayed 3 hours. I had to wait 9 hours for a next plane to my final destination"

Pros: "the seating supports under the seats are truly ridiculous. impossible to store bags"
Cons: "seating"

Pros: "The crew on the jet were fine. The entertainment was good too."
Cons: "The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified."

Pros: "I have never been treated so poorly by counter people in my life!"
Cons: "After 2 hour delay, the flight was cancelled. NO ONE helped to find another flight. After waiting in line for 2 hours, the ticket agent handed me a card and said I had to call the 800 number. The person on the phone said I had to talk to ticket agent to go standby on a flight to Munich and the ticket agent told me I had to call. I was caught in a loop and no one helped. Then when it became apparent I wasn't getting out that night I was informed that there were no hotel vouchers and I would have to find my own hotel! After searching for an hour for a hotel (all were sold out in Boston) I called a friend who lives outside of Boston. No one gave me a taxi voucher because it was not to a hotel. LUFTHANSA customer service is the WORST!!!!!!!!"

Pros: "Great service and timeliness."
Cons: "I wasn’t offered earphone headset so I could not enjoy entertainment."

Pros: "Seating space was fair"
Cons: "Too hot"

Cons: "Very little leg room, when perso in front of you reclines it’s impossible to open table"

Pros: "The flight was fine. However, because of a potential snow storm in Boston for 3/21, the flight with Lufthansa was cancelled. We were switched to TAP Portugal for the 22nd. When we arrived at Logan airport, we were told by TAP the flight is overbooked, but there is a chance we will get seats. We did get seats at the last moment, always kept abreast by TAP representatives. The flight was a non-stop flight, leaving at 6 PM arriving by 6 AM, far better than the connections with changes the day before."

Cons: "They cancelled my flight and were extremely difficult when rebooking it. We lost 2 days of our trip."

Pros: "On time, punctual and efficient. Just what I would expect from Lufthansa."
Cons: "This was a 747, but in economy they've configured it with newer 10 across rows like they do on the new Dreamliner, which I hate. These new seats are much narrower in width (not ideal, but fair enough, the airline wants to maximise capacity) and much harder to sit on for a long haul flight (much less ideal, after a couple hours, the seats were just plain uncomfortable, by the end of the flight really unbearable). The food (pasta) was not particularly good and not to the usual standard I expected for Lufthansa. Staff were efficient, but not particularly friendly. To be honest, I've had better flights in terms of comfort on the likes of Ryanair and Thomas Cook."

Pros: "Room to stretch out in, the benefit of extra space on the tray; relaxed crew, and quiet co-travelers."
Cons: "Nothing to not like. Wish all flights would be like that."

Pros: "I can say with confidence; there was nothing that was good. Wait, the bathrooms were nice."
Cons: "The food was horrible, the staff was rude, my flight was delayed 4 and a half hours, the plane was so hot I felt like I was going to pass out, the seats are way too small and too close to each other."

Cons: "As I checked in for the flight around 10 am on Saturday my ck in was "finished" because our pass ports were due to expire in April. We were not allowed to board our flight and the passport office is closed until Tuesday. As a result we lost $700 dollars to the hotel booked and Lufthansa may not reimburse us for the flights which were over $2000. Absolutely horrible service, no help. Negligent in informing us rapier when i chose seats for the flight. The flight was also delayed 2 and a half hours. We now have no vacation for which we paid $3000."

Pros: "Like food and stagf"

Pros: "If you want to improve you need more staff to service massive numbers of travellers."
Cons: "Most of it okay except add more toilets or arrange a proper way to deal with large numbers of travellers"

Pros: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Cons: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."

Pros: "It was one of the best flight experiences in my life. Flights on time and suitcases delivered immediately."

Pros: "The food was decent but poorly presented with very limited options for those with food allergies, particularly to dairy."
Cons: "The seats were uncomfortable and very stiff, neither the parents or staff made an effort to give guests a break from the constantly screaming babies. I had two small children kicking the back f my seat for the duration of our six and half hour flight. My largest complaint is that I was unable to sleep a wink on the overnight flight due to the excessive heat in the plane. In my experience decent airlines provide their guests with air conditioning so that they can breathe and rest easy. I was absolutely miserable thanks to the heat."

Cons: "Staff wasn’t particularly friendly, seats were the most uncomfortable ever"

Pros: "Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience."
Cons: "Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault."

Cons: "Stroller damaged by cargo people"

Pros: "There was nothing I liked. The walk was too long at Frankfurt"
Cons: "My granddaughter of 3 years had painful ear block and the crew was so unfriendly about it unlike other airlines that try to offer remedies."

Pros: "On time, friendly crew, efficient connection."
Cons: "Food was below average - even considering discount tourist class seat."

Pros: "My booking and ticketing went very well Lufthansa was great"

Pros: "The flight attendants were attentive and happy to be of service. The pasta meal was good (it was nice that it came complete with mushrooms), and the flight attendants would gladly provide refills for drinks."
Cons: "I didn't realize my seat had very limited recline. That ought to be shown in the seating map when you select your seats. Most airlines do advise of that in the map. This was a major setback in my attempts to take a nap."

Pros: "Pleasantly surprised by the leg room for economy class--albeit I'm of small stature"
Cons: "Being on-board at the gate for an hour, due to a technical issue not meeting flight captain expectation"

Pros: "Comfort, food, service - all were superb."
Cons: "Can't think of a thing."

Cons: "Took a few time to ask for my kosher food. Crew couldn't locate me on the list, than told me they were out of kosher food, gave me cold one at the end."

Pros: "Lovely crew Plenty of alcohol if that is your thing Great movie selection on the return leg"
Cons: "Food was really disappointing- and I am not a picky eater TV screen did not work at my or a number of other passengers' seats on the flight over to Frankfurt"

Pros: "Comfortable seating so it was easy to sleep. It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Great cabin attendants who accommodated every need without being requested."
Cons: "The check in and boarding at Logan airport was horrendous. The gate attendants didn't provide the same quality of attention and information that the inflight crew did."

Pros: "The in flight entertainment was good and the crew was very nice, my flight was early and the boarding was very efficient. The meal was simple but good and warm. The plane was very new and clean."
Cons: "The seats could've been wider with more leg room, I ended up slightly squished for my flight which was from Boston to Munich"

Pros: "The check-in and boarding was fast, easy, great. The crew was very nice and good. The overall service was excellent."
Cons: "the food was on medium level compared to other airlines."

Pros: "Crew nice. Clean aircraft. Flight smooth, arrived to destination 40 min earlier. Nothing to complain except I wish there was more room for legs . Food okish, coffee / tea were good, tomato juice not good, did not try the wines. Biggest disappointed was the breakfast in quality only carbs : muffin, granola bar and tiny fruit salad where most of the fruit was frozen. But these are small things, overall a very good flight, I will definitely fly again with them. I watched a couple of movies released this year that I wanted to see. Good job Lufthansa!"

Pros: "comfort, crew"
Cons: "long delay which made me miss my connecting flight, poor choice of on-board entertainment"

Pros: "Dinner was good fairly interesting and wholesome. I appreciated having real silverware, albeit only 3/4 of normal size. But for an 8:35 flight, most people would have already eaten. In contrast, 'breakfast' was a muffin, small cup of sliced fruit, and a granola bar. For a flight leaving at 8:30 pm and arriving at 10 AM, I would think breakfast, not dinner, would get the emphasis. Did get some free wine with dinner."
Cons: "$35 bucks per flight leg to reserve your seat seems rude and harsh. THey don't tell you til AFTER you book the flight that seat selection is extra - spendy extra... Rude."

Pros: "The entertainment system had many 1st run films, my 8 hour flight was filled with great movies"
Cons: "The economy seating was quite cramped, however, you get what you pay for, I could have upgraded to the glorious Economy plus, perhaps next time I will!"

Pros: "Comfort, pleasant, and efficiency"
Cons: "Food seems an afterthought in an otherwise top-notch business"

Pros: "Crew was nice."
Cons: "Very small cramped seats in business class. Would not fly again."

Cons: "The crew was not friendly. The cabin temperature was set very high (~75f or higher) the entire flight without any individual vents for airflow, so that many passengers were uncomfortable and sweating during the flight. The food provided was poor quality (for the meal, I chose chicken which was boiled pieces of chicken without any flavor - I feed my cats better!). I will try and avoid flying this airline in the future at all costs."

Pros: "Cabin Crew was very pleasant and supportive of families with children"
Cons: "The seats are designed for individuals who weight less than 100 lbs and no taller than 5'5". Granted, this was an economy seat. However, I should be able to sit in a seat without the seat in front of me literally 6 inches away from my face. I have traveled internationally countless times, but never have experienced such an uncomfortable flight. I will never fly with Lufthansa internationally again.not because of the crew, because their head office insists on squeezing every inch out of their planes without regard for passenger comfort."

Cons: "In Boston, the boarding process was worst I have seen of any airlines and terribly organized. Given it was 747 flight, the boarding took over an hour and 50 min behind scheduled start time. The crew did not board until after the scheduled boarding time. No crowd control or baggage control announcements. compounded with traffic on the runway"

Pros: "Very nice flight attendants, the food was good, enough leg space."
Cons: "My entertainment screen kept freezing, which was quite annoying when you are trying to watch a movie."

Pros: "Nice crew, water waiting for me at my seat and other small amenities that made a big difference. Great entertainment system on board."
Cons: "Boarding was a bit chaotic."

"They canceled our flights but they flew anyway."

"Great flight Will go again!"

Pros: "Nice food"

Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Cons: "Klm is the best, even on a 40min they served small breakfast."

Pros: "Confort and kindness"
Cons: "It was too cold"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pros: "Excellent crew, good food & movie selection."

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Pros: "Crew was nice and pleasant"
Cons: "Flight very late"

Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"

Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Pros: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Cons: "If I knew how to recline my seat earlier. I did try several times"

Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"

Pros: "Friendly and efficient crew. Flights were on time if not even early."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"

Cons: "Still waiting to board after missing this connection had to be booked on another airline"

Pros: "Nice flight ...was comfortable travel ...good food.Thanks"
Cons: "No such things"

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "Left ontime and service was excellent."

Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."

Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pros: "Consistently high standards"
Cons: "Nothing"

Pros: "In flight food was enjoyable"

Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"

Pros: "The sandwiches were simple yet just the right touch, on all four flights."

Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"

Cons: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"

Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"