Daily cleaning, installation of cabin HEPA filters on flights to South Korea
South Korea has restricted the entry of all travelers who have been in the Hubei Province of China in the past 14 days. Chinese nationals with passports issued in the Hubei Province are also not allowed to enter the country. Korean visas issued by the Wuhan Consulate in the Hubei Province are invalidated. Nationals of China and travelers arriving from China must have visas to transit through South Korea.
Travelers arriving from China with a diplomatic, consular, official, service or special passport or who are nationals of Albania, Andorra, Barbados, Dominica, Guyana, Ireland, South Korea, Malta, Mexico, Monaco, Nicaragua, Palau, San Marino, Slovenia, St. Kitts and Nevis, St. Vincent and the Grenadines, the United States, the United Kingdom, the Vatican City and Venezuela may still transit through South Korea without a visa.
South Korea has suspended visa exemptions for nationals of Japan, passengers with Taiwan, Hong Kong, Macao passports.
Short-term visas (type C-1 and C-3) issued on or before April 5 are invalidated. Visa exemptions for 90 nationalities with normal passport are temporarily suspended, except for airline crew or passengers with an APEC Business Travel Card. Travelers with a visa on an expired passport must present a printed "Visa Grant Notice" and the expired passport to the immigration upon arrival.
Until January 7, direct flights from the UK are temporarily suspended.
All travelers, including Korean nationals, must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours of their departure. Arriving passengers must submit the PCR test result on an original form issued by the testing center in the country of origin (in the English or Korean language) to quarantine authorities.
Merchant seamen with a visa must have a medical certificate with a negative COVID-19 PCR test result issued at most 48 hours before departure. The certificate must be in English and the passengers must have two copies of the certificate.
All flights must arrive at Incheon International Airport (ICN) between 5:00 am and 8:00 pm.
From December 10, short-term visitors must provide passport information to lodging facility owners, who must forward it to the Ministry of Justice. Failure to comply could result in a fine of 500,000 won (approximately $500). More information is available on hikorea.go.kr
All arriving passengers are required to download and respond to daily questions via a Self-Diagnosis Mobile App for 14 days.
Travelers, including Korean nationals without a negative COVID-19 PCR test result issued within 72 hours of their departure, are subject to a mandatory 14-day quarantine at a government-designated facility, at their own expense. The nightly cost at these facilities could range from $100 to $150 USD per night (approximately $1,400-$2,100 USD total). Travelers that fall into this category will be required to sign a release form agreeing to these conditions prior to boarding a plane. Travelers who refuse to sign the form will be denied boarding. In some cases, Korean authorities have permitted immediate blood relatives or spouses of long-term residents to self-quarantine at their family’s home. For this, travelers would need to provide proof of relationship (e.g., marriage or birth certificate), and should understand that Korean immigration officials have the final authority to approve quarantine arrangements.
Travelers who are long-term or residential visa holders are required to self-quarantine at their own residences and must undergo a COVID test within 3 days. All travelers who exhibit symptoms will be required to undergo COVID-19 testing on arrival at the airport and may be subject to additional procedures.
Chinese nationals who are traveling on business under the Fast Lane program and their family members are exempt from the quarantine requirements; however, they must self-monitor their health conditions for at least 14 days before departure and must hold a medical certification of a negative COVID-19 testing result issued within 72 hours before departure. They will receive an additional test upon arrival, after which they must stay at a designated quarantine facility for up to 1-2 days until receiving the result. Once receiving a negative test result, they will be allowed to end their quarantine.
Nationals of Egypt, Mongolia, Russia, Sudan, Thailand and Yemen are restricted from transiting through South Korea on their way to or from those countries.
Most travelers transiting through Korean airports (who do not pass through immigration) have no quarantine requirement for stays less than 24 hours. However, transit passengers may need to undergo temperature checks or fill out health questionnaires. Transit passengers should confirm entry requirements at their onward destination. Symptomatic individuals will be subject to a COVID-19 test and hospitalization if found positive. Passengers who do not show symptoms and/or test negative may continue their journey. Please note, there are no COVID testing facilities available in airport transit areas.
Travelers should confirm with the airline(s) before departure that their bags have been checked through to their final destination (as transit passengers are not able to collect and re-check in baggage on arrival in Incheon Airport).
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
Korean Air, Delta and United Airlines have waived their change and cancellation fees on flights to South Korea. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights to South Korea.
An average nonstop flight from the United States to South Korea takes 17h 14m, covering a distance of 6577 miles. The most popular route is Los Angeles - Incheon with an average flight time of 12h 55m.
The cheapest ticket to South Korea from the United States found in the last 72 hours was $211 one-way, and $633 round-trip. The most popular route is from Los Angeles to Incheon and the cheapest round-trip airline ticket found on this route in the last 72 hours was $742.
Korean Air, Delta & Asiana Airlines fly the most frequently from the United States to South Korea.
Based on KAYAK flight searches, the most popular destination is Seoul (96% of total searches to South Korea). The next most popular destinations are Busan (2%) and Daegu (1%). Searches for flights to Cheongju (0%), to Jeju City (0%) and to Wonju (0%) are also popular.
There are several nonstop flights to South Korea from US cities like Los Angeles, Seattle, San Francisco, Honolulu, Chicago, New York and other major cities, but only if you’re traveling to Seoul. Flying to other areas in Korea from the US will involve at least one stop, with common layover points including Seoul, Taipei and Hong Kong.
United States citizens can visit South Korea for up to 90 days without a visa; however, you must present a passport that’s valid for the entire duration of your stay when you arrive in South Korea.
If you’ll be traveling on to Japan after spending time in South Korea, flying to Busan will set you up for a convenient onward flight. Busan is located on the southern coast of South Korea and is located only 519 mi away from Japan. Flights between Busan and Fukuoka are generally less than 1h long and operate via Air Busan, Korean Air and Jeju Air.
There are two large airports in Seoul: Seoul Incheon Airport (ICN) and Gimpo Airport (GMP). Incheon is a little further away from Seoul than Gimpo, but you’re unlikely to find a flight from the United States that arrives in Gimpo, often making it the only choice unless you’re making a stop between the US and South Korea.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Couldn't get the seat we requested, Airlines still use dial up Credit card machine to process, unable to process C.C payment after using 3 different C.C Crew instead blamed me and ask me to use ATM to get Cash !"
Pros: "Smooth and easy"
Cons: "Check in location not clear in the beginning."
Cons: "It is just a long flight and the middle economy seats are what they are."
Pros: "Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . ."
Cons: "The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears."
Pros: "The airplane is clean all the time."
Pros: "The crew was nice and professional."
Cons: "I wish seat is more comfortable and I wish updated movies."
Cons: "At least nicer flight attendant and better service"
Pros: "The seats reclined farther than any I’ve ever experienced (aside from Business or First Class). Attractive, friendly, and patient flight attendants. Very clean planes."
Cons: "A better movie and music selection."
Pros: "on time"
Cons: "Waiting forceherlchsir at Taipei and boarding plane took all of the 1.5 hour layover. Not very organized."
Pros: "Quick easy boarding"
Cons: "Food needed salt, wasn’t very tasty"
Pros: "The movies and food"
Cons: "I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much."
Pros: "Food, entertainment OK"
Cons: "China Airlines is obsessed with weighing carry-on luggage. They weigh it when you check your bags, and they weigh it again at the gate. What I am I supposed to do at the gate? Throw my stuff away?"
Cons: "The armrests don’t go up. Huge problem for kids trying to sleep on an overnight flight!"
Pros: "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
Cons: "How can u loose a luggage"
Cons: "Terrible experience. 3 hours on tarmac, no hotel, lost a night of sleep. Booked with United and am waiting to hear back from Kayak for my refund. Kayak did not impress me at all either, very poor communication. Still no email acknowledging the refund. Please contact me so this can be resolved and I can stop stressing. Email is best since I have another flight."
Pros: "Everything was on time."
Cons: "Seatbelt was too short"
Pros: "The food they served was very good."
Pros: "The service, the food"
Pros: "Entertainment device is updated and good"
Cons: "Staff at SFO was a little bit loud and mean when they asked the customers to line up—like in zone 1/2 boarding process."
Pros: "I like the boarding because they went by zone. I also like the food and drink that was provided."
Cons: "I didn't like the restroom it was too small to go number 2 in."
Pros: "traveling with a child on long haul CI's family couch is the top choice."
Pros: "Flight is on time. Crew team is polite and smiling. Boarding is smooth."
Cons: "Food is so so. As always , there is many carry on items in Asia flights and not enough space to put."
Cons: "Everything was bad! The seat were too tight , the aisle were narrow and no service from the flight attendant!"
Pros: "Friendly Movies"
Cons: "Appreciate blankets and pillows provided as well as complimentary wine"
Pros: "Super nice service from the crew on the flight. And the young woman at the check-in counter in San Francisco was terrifically friendly and helpful."
Cons: "Flight was just slightly delayed leaving in both San Francisco and Taipei. But the headwinds (certainly no fault of China Airlines!) made us 45 minutes late in Taipei, making us a little anxious about making connections, especially when we saw the long line to x-ray baggage going from one terminal to the next."
Pros: "Footer rest. Promptness around food and boarding."
Cons: "Entertainment selection isn't diverse."
Cons: "Seats are bad"
Pros: "Excellent condition of Aircraft"
Cons: "They waited for another flight to come in I think because they could not sell enough seats so they doubled up one of their flights and made us wait for 12 hours very sad miss my connecting flight and further flights and friends at destination turned into a horrible experience but on my way home now hopefully it won't be so bad going hole"
Pros: "Very friendly and helpful flight attendants!"
Cons: "No vegetarian options for the meals... No snacks available for in-flight purchases... No menu of beverages available..."
Pros: "Clean plane. Nice staff. I appreciated the extra leg room."
Cons: "I order an Indian vegetarian meal. No salt, no taste. So I didn't eat much on the plane"
Pros: "Good staff, new planes, polite and efficient"
Pros: "better food"
Pros: "Lovely gracious Staff."
Cons: "One negative employee. Not so comfortable seat on new plane."
Cons: "Food Crew"
Pros: "60% full flight with empty seats New aricraft with better design"
Cons: "Landing time about 9pm local time"
Pros: "over all good"
Cons: "all good"
Cons: "$115 fee per surf board"
Pros: "If you're seated on a row with collapsible monitor that stows like a tray as opposed to a monitor on the back of the seat in front of you, then you must end your entertainment or whatever movie you're watching earlier as the plane descends. The other monitors are played right up until the plane comes to a complete stop."
Cons: "My luggage was unlocked but the combination was locked when it landed; therefore I couldn't open the luggage."
Pros: "good leg room, excellent food, service in Economy better than I've had in some other first class."
Cons: "A350 seat cushions are a little short for us tall folks."
Pros: "Flight was delayed which made me lose my connecting flight to austin. At the counter I was told that they had rescheduled but that I was late. I was late because customs took long and the flight from Taipei was 30 minutes late. So it's not like I was wasting time. I did not appreciate that the blame was placed on me in the way the counter people communicated with me. I noticed that the counter woman, and the supervisor did not speak to me at all. Not even to say "let me find out" or "sorry for the inconvenience" but both did speak to other customers that were of Asian Descent. They communicated both in English and Chinese. The young woman that booked the flight for me (different one from counter woman) was decent and attentive. Sherry who was the third woman I dealt with when I needed to sort the baggage issue was very attentive even explaining to the supervisor why It was the second time I was back at their offices. She went out of her way to make sure I saw my bags delivered to the UA luggage. But again, I am very disappointed and can't help to notice that other passengers received basic cordial treatment when I was blatantly ignored."
Pros: "Enough legroom & space in economy"
Cons: "Delayed one hour ..."
Cons: "Boarding at SFO was confusing since attendance gave wrong information so that we kept sitting to wait for our turn. And it ended up kind of disordering. Airline needs to improve this small process while customers waited for so long to board."
Pros: "flight was only 2.5 hours long, but very good service for such a short flight flight attendant attention to detail, and kindness were much appreciated. multi lingual was also impressive alcoholic drink selection very good seats quite comfortable"
Cons: "entertainment non-existent for business class, or for my row (row 1). flight only 2.5 hours so no big deal, but entertainment on longer flight would have been a problem (no personal screen) suggest something like a competitor airline does (american company name, begins with "U"). use on-board wi-fi and we stream in entertainment onto our personal devices...."
Cons: "I could barely fit into the seats since they were so small. Made the long flight even more uniquecomfortable."
Pros: "Everything's just fine"
Cons: "My luggages are lost"
Cons: "Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived."
Pros: "My 18 year old son was the one who traveled and it was his first time on this airline - he was very satisfied with the trip."
Pros: "nothing, terrible experience"
Cons: "everything should have been better"
Pros: "The food (two full meals) and amenities provided by Aeroflot was wonderful. Staff was helpful on the flight and provided us with plenty of drinks."
Cons: "We boarded the plane at the time the flight was supposed to depart without explanation as to why there was a delay. Then we sat on the plane for two hours without explanation again. Landed 45 minutes after the originally planned time. Our connecting flight to athens was going to depart in 15 minutes, but left us and 58 other passengers. Poor communication to the passengers and then poor communication or help from the airline. If they would’ve waited 15 minutes, 60 people could’ve made their connection. Instead we have to wait 6-7 hours to board another flight. The customer service at the Moscow airport was sad... only two people at the desk for 60+ customers needing new flights because of their unexplained late departure."
Cons: "US bought carry on case been requested to be checked as a second baggage piece for $100 fee. And then both opened lost and not reached destination."
Pros: "Cabin staff sometimes curt and unfriendly."
Cons: "Public announcements garbled and hard to understand."
Cons: "The departure was slightly delayed. But the on-board experience was great."
Pros: "I love Aeroflot"
Pros: "Everything was excellent"
Cons: "They are to strict with the luggage size and the weight"
Pros: "Vegetarian options"
Cons: "Спиртное больше не подают - это большой минус . Так хочется сесть в самолёт , расслабиться , выпить бокал вина , так его даже и в продаже не было!! Стюардессы были не очень приветливые в этот раз . На вопрос ( а его задавали многие как я слышала) последовало -не знаю , нам не докладывают - ( сказано было грубовато). Ну а то что в Москве надо было получать багаж -крайне неудобно , если это не отменят, то думаю что буду летать из США в Минск через Европу."
Cons: "Delay of 4 hours in Moscow"
Pros: "the crew was very good but the food was very bad frozen can't eat it is will never fligh again with this flight"
Pros: "Everything was ok"
Pros: "Some of the typical premium economy features in the economy class - like the slippers and eye masks, open snack bar, ice cream between meals, menu for meals."
Cons: "Limited choice in alcohol. No whiskey. No healthy options in snack bar."
Pros: "All went as scheduled"
Cons: "They lost one of my bags at the Moscow connection."
Cons: "I didn’t fly because i try to cancel my ticket but vayama give me hard time. They sad we canceled your ticket but they didn’t after that i try to get new date, they sad you lost your ticket. I newer ever booking kayak and vayama again. Thank you for i lost $700"
Cons: "Passengers were left for international transit"
Cons: "My trip was delay more than two hours"
Cons: "No wifi even thought it says there is"
Cons: "No real order to boarding."
Cons: "There was a delay"
Cons: "No organization to board. Long lines, people pushing and cutting."
Pros: "awesome - planes, staff, food, all great - smooth, courteous and friendly. The best airline!"
Pros: "המושבים שהוזמנו היו נחמדים. היתה טיסה נעימה"
Cons: "הטיסה יצאה באיחור. חזרנו בלי המזוודה שנאבדה עוד בהלוך!!! מה איתה, ואיפה הפיצויים על הרכש המיותר ועגמת הנפש?"
Pros: "Very friendly and helpful staff"
Cons: "Did not switch the lights for a long time after ate."
Pros: "Очень вежливый и заботливый персонал, отличное обслуживание, профессионализм летчиков ( мягкая посадка и надежность в полете), прекрасное меню и организация питания в целом, чистота в салоне и туалете, обеспеченность всем необходимым в полете, возможность просмотра фильмов в полете. Класс самолета Боинг 777 нравится. В целом очень хорошее впечатление от полета, гораздо лучше, чем от полета на Дельта и Юнайтед в США."
Cons: "Неточность в исполнении расписания ( скорее всего не зависит от аэрофлота). небольшой выбор фильмов для просмотра."
Pros: "the aircraft"
Cons: "almost no english anouncements"
Pros: "Frendly personal!!"
Cons: "no comments"
Pros: "Good movies on board."
Cons: "Boarding was late, take off was late, I almost missed next fligt, my luggage arrived to my final destination only day later"
Cons: "Line for check-in was extremely long at JFK (New York) which it seems caused boarding to be late. It's good that I had time to catch my connection in Moscow."
Cons: "They didn't ship my baggage. And I had to wait for it for a couple of days. They airplane landed very fast and I it caused a headache."
Pros: "everything was perfect"
Cons: "DELAY FOR 1.5 HOUR IN jfk"
Pros: "Exselent servis !!thank you !!"
Pros: "Boarding took extra 1.5 hours"
Cons: "The bread... my GOD, who can eat this??"
Pros: "Comfortable and well served if they believe you're foreigner."
Cons: "Employees of Aeroflot in Moscow were very rude and unprofessional toward their customers. I happened to know Russian and was trying to communicate through it. Big mistake."
Cons: "Attidude of attendance. Broken facility. Not understandable announcement."
Cons: "Vagetarian meal was bad"
Cons: "There was no fish on the menue, and I don't eat meat or chicken. Other then that it was great!"
Cons: "The websites should be improved that allow users to login."
Pros: "Crew was very good. The food was better than most."
Cons: "The toilets should be checked for cleanliness more often, and supplies replenished."
Pros: "no flight yet"
Cons: "of course"
Pros: "Nice crew, direct flight to LAX."
Cons: "Philippines Airlines has two things it could improve on: one is the food, which is probably the worst of any airline I’ve flown on in recent years. But the thing that is most problematic is that it is not a member of any alliance. I live in Manila, but only for a year or two, so would be nice for those miles to be transferable. If PAL didn’t have the only direct flight from Manila to LAX, I would avoid the airline altogether for long international flights."
Cons: "Baggage delayed for days"
Pros: "On time"
Cons: "The ride..."
Cons: "Didn’t like the portion in Manila airport where they take away your passport! I understand you don’t have a say in that but maybe giving customers clear instructions or expectations would help"
Cons: "Clean the rest room and fix the lavatory"
Cons: "Got food poisoning from the potato salad, as did other Americans who were on our same flight"
Cons: "I have wheel chair and the crew of PAL is ignore it they dont like the same with Asiana and Korean Air they approuching us..."
Pros: "The crew was helpful and patient. Toilets were always clean."
Cons: "Beer was not available. Sometimes the type of food was not available in the coach class."
Pros: "None!!!!!!! Because i pay for my seat assignment and they give me the wrong seat and they say no refunds because they cannot allocate the seat assignment that i bought."
Cons: "They have should have a refund policy and they should have hire more profesional when in comes to customer service."
Pros: "not any games to play on the behind seat screen, it helps to pass the time..."
Cons: "The food was just ok,,,,could have been better.."
Pros: "Yes the crew are amazing."
Pros: "Crew was nice and helpful. Seats were decent for economy."
Cons: "Charging outlets for non phone devices."
Pros: "The food was great and so was the entertainment."
Cons: "The service was overall very good, but the attendants would come drop off the food and then not come back to pick up the trash for an hour or so at times. Other than this, I would recommend"
Pros: "The plane itself was very clean and well maintained"
Cons: "Staff was rude to customers, with poor responses and a lack of customer service skills. After a long delay of over two hours, you would have thought they would've have been more understanding and accomadating. They also displayed poor communication through all stages of the flight."
Cons: "The amount of time waiting for our luggage to come out. There was a good 15 mins of nothing"
Pros: "Food is better than most economy boarding and friendly cabin crew service."
Cons: "The tv screens and navigation feels dated, and earphones are a bit combersome. Probably got an older plane though."
Pros: "The crew"
Cons: "Stop trying to be cute with boarding procedures. It adds more frustration as it is."
Cons: "The gate was too far"
Pros: "I observed that the crew were doing there very best to help with the passengers and their concerns. I also saw that they were on top with regards to cleanliness especially the lavatories. I also like how they treat each and everyone with respect especially the older people that we are with."
Cons: "PAL - Plane Always Late! it seems that this meaning to the acronym sticks really good with our flag carrier. I was observing and trying to get some information on what is happening or reason for our delayed flight but to no avail. The captain's explanation makes no sense. With a 3 hour delay, I knew and felt that It would not be a great ride because right from the very start it already started wrong. I was already stressed out from the very beginning even though i saw in the cabin crew's effort and super great service towards especially to our older passengers their dedication and passion to serve. I was really looking forward to this flight but I guess this was one of those days that all you could do is close your eyes and stretch your patience. One other bad experience was getting on Terminal 1. Great improvement but it could be still better. Can't connect to Wifi (its asking me my number on the US when I did not sign up for roaming and for sure will not be able to get the code that they will send on my number) Last year was better, just log on and boom! Impressively lightning wifi speed connection. No questions or log ins and you can safely assure and text your relatives waiting patiently outside that you are there waiting. I just wished we went to Terminal 2 instead. But I guessed it will also be the same because everything started on a bad start with that 3hour delay. They were lucky most of the passengers were excited to be home and sleeping!"
Pros: "Crew was very professional and was quick to address any needs of the customers"
Cons: "Better choice of foods"
Pros: "Flights were ontime, excellent customer service from gate staff and fligh attendants."
Pros: "The treatment by the crew makes you feel like you’re home. Attendants were nice and helpful. Responsive."
Cons: "Boarding was delayed due to Korean air that was scheduled at 11:30, but our boarding was at 11:20. Then the bags took so long to get to the carousel. Other flights like the Qatar Air has bags waiting for the passengers. The SFO flight’s bags also were serviced better."
Pros: "Little less food."
Pros: "Landing was perfect"
Pros: "Lots of delayed flight"
Pros: "I liked that the lady at the front desk turned us away and we weren’t able to board our flight due to not having a passport that extended out six months to expiration."
Cons: "I did not like the fact that I booked my flights months in advance and would have done this adjustment with Our ample time and not one person informed us about our passports from kayak or Philippine Airlines. It was disgusting that I had to lose my flight and not even receive any kind of courtesy from them or you as far as even a partial refund or any kind of acknowledgement. We just booked other flights without your product. Terrible experience. i am just appalled at the kind of service kayak offers."
Pros: "Flight was on time."
Cons: "No entertainment at all. This particular Philippine Airlines flight (PR113) from Los Angeles to Manila of July 7, 2018 did not have TV monitors, not even a USB port. Yes, they were iPads to hand around but it was not enough for everybody. Yes, we have cellphones but without a USB port, how do we recharge our phones? Sure we have power banks -- but why would we use it up on entertainment when we will definitely need it to communicate once we get to Manila? For a short flight, fine. However, for a long haul flight of 13 hours or so? Have mercy!!!!!"
Pros: "We were led to board the aircraft early but ended up sitting inside the plane for half an hour past our scheduled departure time to await boarding of other passengers connecting from other flights."
Cons: "Long wait time inside the aircraft past the scheduled departure time to await other passengers connecting from other flights."
Pros: "Comfort and entertainment system"
Cons: "To late to board passengers,"
Cons: "Traveling with kids we paid the higher price for a supposely non-stop flight (other better airlines were cheaper with 1 stop). In reality, it made a refueling stop in Guam. This was not disclosed when we bought the tickets. We got an email the morning of the flight telling us the arrival was delayed by one hour still nothing about a stop. We found out when we were checking in at the airport. Then, while stop on Guam, we got email saying the flight is 2 hours late! WTF"
Pros: "Entertainment and the crew was really good"
Cons: "Boarding was terrible. Took over an hour and a half to just board the plane. Could have been done better. Left almost 50 minutes late because of boarding"
Pros: "3 meals. Super kind beautiful attendedTs"
Cons: "Nailed in the els How by serving cart while dead asleep!"
Pros: "The only thing I like is the straight flight of otherwise food was ok"
Pros: "Other than a crew member that was quite rude all else was ok"
Cons: "Flight attendant was quite rude and snippy... all other crew members were just fine"
Pros: "Crews with good service but just notice they treat us different by giving drinks etc my seat mates she gave a full can of drinks and yet mine was like a sample cup. Comfort is not good really especially for long hrs of flight. But it’s expected for economy class. Also my baggage took so long. I would still fly with PAL it’s non stop and the feel of Filipinos are nice to experience"
Cons: "The food it’s was terrible sorry. I was expecting a good food from our Homeland and yet they were serving some foreign menu I flew with PAL because I was expecting to have a good meal for a long trip and the crew was giving me a small amount of drinks while my seat mates was having a full can I knownits a small thing I just need to understand why?"
Cons: "Food was just okay. Nothing to rave about. Could be improved."
Pros: "Great service, comfortable aircraft, and pleasant staff. Would use them again!"
Cons: "Wish they would have warned us that we would be on lock down in the terminal at Manila when we went through security early. Cause we had to wait by the gate for 6 hours in a terminal that didn't have much else. Upstairs of Terminal 2 had no accommodations or restaurants/cafes. Just food stands. Still not bad though, would have been a nice warning though."
Cons: "Terrible customer service, took weeks to issue a refund after cancelling a flight completely without being able to present a reasonable solution or new flight. Had to rebook with another company and pay another $300 to do so. Philippines Air was unwilling to work with us or help us."
Cons: "They do not have any entertainment such as a screen to watch something."
Pros: "We arrived on time"
Cons: "Delayed flight"
Pros: "I've always enjoyed the service I receive on Asian carriers. Last night was the first time I have experienced PAL. I had read some not so good reviews so I was skeptical and canceled my first booking. After looking at other options, I discovered PAL's direct flight from Los Angeles to Manila was the best option so I took a chance. From the moment I check in at the ticket counter in Los Angeles until we landed in Manila, I received exceptional service, tasty food and a clean environment. I have flown several Asian air carriers and have had great experiences on them all. PAL delivered the same experience I have come to love when traveling to Asia. I will definitely fly them again."
Cons: "The only thing I didn't like was not having discovered PAL before"
Cons: "My son didn't receive any goodies at all on our way to Cebu but coming back to LA, he received Madagascar coloring book with crayons, headset, and a stuff toy. Over all it was excellent."
Pros: "Food and crew"
Cons: "There was only entertainment on your phone or iPad"
Cons: "Kayak sent me an email with wrong Terminal. It said in Terminal B. But there's no Terminal B. They are Terminal 1, 2, 3. So my pick up by my relatives was delayed by 1.5 hours looking for the terminal in the email. I had a headache due to hunger and stress ."
Pros: "Very good cobfort and assistance"
Cons: "Entertainement system was bad, few options, no wifi as indicated before"
Cons: "Departure was delayed by more than 1 hour"
Pros: "Earlier arrival in MNL on the return flight than expected. Everything went smoothly."
Cons: "Delay in flight from MNL to LAX but not really that much of an issue considering traffic in LAX on a Friday night. Online check-in was not working for the return flight to MNL on Dec 30. Was a little too strict on the check-in luggage. Should consider total weight rather than per luggage piece."
Cons: "There was a delay of more than 1 hour."
Pros: "Good trip"
Cons: "Bathroom s were dirty"
Pros: "Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money"
Cons: "They loose my luggage."
Cons: "Too many boarding delays"
Pros: "Crew was cordial"
Cons: "Check-in - it took 2 hrs to check our bags"
Cons: "Clogged sinks"
Pros: "Good news, the checking in process was so delayed as there were so many people, they made sure all who checked in, got on the plane, no hitches on the lugguages either. I got my lugguage in Singapore."
Cons: "JFK to Singapore through Abu Dhabi. The checking in process at JFK was a mess, it was a full flight. There were many people, trying checking in. Two lines, (1) checking in. (2) checked in, dropping off bags. Some of us who had checked in online was trying to drop off bags only. After waiting 1.5 hours, this line isn't moving at all, while the checking in line was moving. Tried telling the gentlemen in charge who worked there that the checked in line dropping off bagguage was not moving, he didn't really care, they made all kinds of excuses saying other people were waiting, so they were completely clueless as to what was going on. I have never experienced this ever and I fly massively each year. First and last time in Etihad. JFK to Abu Dhabi is a good 13 hour flight. NO SNACKS. SG/BA, or any other airline really has nice sandwishes, ramen, chocolate, cookies, chips. Etihad has NOTHING. Not that I snack but still with a 13 to 14 hour flight, airlines should have something to eat during long flights. Really. Etihad who brands and advertises brilliantly, was extremely disppointing to actually be on the flight."
Cons: "Overall cabin is too cold"
Pros: "Everything is fine and good"
Pros: "Entertainment and staff help"
Cons: "Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again."
Pros: "Nothing about this airline"
Cons: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Cons: "Boarding not good no line turebel"
Pros: "Very friendly and attentive stewardesses. Beautiful too"
Cons: "The internet connection "Wi-Fly" is very weak. Data rates are outrageous. $4.95 plan is basically good for 5 minutes, $11.95 plan maybe lasts 10 minutes. Very disappointing"
Pros: "Nothing! Except the fare was low."
Cons: "This time The experience was super horrible! Took almost 1hr 30 mins to get boarding pass. I had 2 suit case one was 24.5 kg and other one was 25 kg, they wanted me to pay $132 for each bag or take out stuff to make it 23kg. Never met someone that horrible who doesn’t want to let it go. I requested the wheelchair and they dont wana give it to me, I had no choice but to call their supervisor and eventually got wheelchair only from jfk to abu dhabi. Worse experience."
Pros: "Flight was 5hours late, how can it be good!!!"
Pros: "The business class lounge at Abu dabi the cabin crew"
Cons: "The cabin crew rudeness was unbearable"
Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."
Cons: "Crew needs to be more polite to passengers. I witnessed the crew being rude to multiple customers. Also the good needs work. I've traveled Etihad multiple times before and this experience has made me want to not fly them again"
Cons: "Food is terrible and they always run short of food."
Pros: "SEating was comfortable"
Cons: "Food was bad! Crew was not very informative on asking about food options! Movie options could be better!"
Cons: "Terrible service, lost all my luggage with no recall on where"
Pros: "This time the service was ok"
Cons: "Food was mediocre,and while boarding the buisness class and economy lines are chaotic, looks like no one is in charge!"
Pros: "You know how it is. It's a long haul international flight and you're flying economy. NOTHING is ever good."
Cons: "Seats are super narrow, wifi did not work, food was quite poor."
Cons: "Head will hit the wall when using sink in toilet"
Pros: "Staff was very courteous"
Cons: "Only one wheel chair was provided during the flight to NY"
Pros: "Early arrival"
Cons: "Attitude of staff at check-in"
Pros: "Well mannered behaviour of all staff on board"
Cons: "No staff officers to assist people like me who came on wheel chair. I was in the queaue for nearly 2 hours, Some of the counters were not manned at all."
Cons: "Though happy there was kids meal provided seeing pasta in all 3 meals not very appetizing. Sweet side dish were mediocre at best. There were no snack available or provided for kids except the meal box. When requested milk for my kid some milk from flask was given which I was not comfortable giving to my son.. there were other issues but my sons comfort was the most Concerning"
Pros: "We bought ticket from New York to Islamabd round trip ticket and fly on August 22nd. After changed plan in Abu Dhabi to Islamabad, there was rain in Islamabad and all flight diverted to Lahore, so our Etihad air plan diverted to Lahore too. once the weather cleared in few hours , all air line did fly back to Islamabad a 50 minutes flight but unfortunately Etihad air way force everyone out of airplane by force. They used police to beat up passenger very bad and drags them out. Then put all passenger in old Bus to Islamabad a 5 hours trip. One of worst air line in my life. We bought ticket for Islamabad not for Lahore. They should take us back to Islamabad after rain stop like other air line did but only Etihad air way did not fly back and beat all passenger by using police on them, it took us 34 hours to get home."
Cons: "Etihad air way should apologize to each passenger and Reimburse them 1/4 of the ticket. otherwise lot of people will give up this airline . 2nad their meal was very bad. bread was not fully cooked. they cooked only Hindy food. not every person is Hindu. It welcome to providr hindu food when travel india but when it travel to Pakistan or Bangladesh it should name it Hindu meal."
Cons: "AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. The staff was OK only. The entertainment was sub par. I recently flew Delta domestic flights and it had many newer English and Hindi movies than on this flight to India, go figure. I think even Air India may have newer and many more movie choices than this air line. I flew my sick father with Catheter business class but the restrooms in the business class were same small pigeon hole size. We could not even fit inside to empty out the bag. Don't buy business thinking of the luxury of space. It is a myth."
Pros: "On this leg the general courtesy was great especially one particular hostess, Nikita. The movies and certain music on the menu were a good range."
Cons: "The food! 12 hours of mediocrity in a aluminium foil. My wife and my hand held consoles were not working and hence we couldn't use our reading light besides some other functional limitations. An elderly lady sitting in front of me had a bad bout of chills because of the cabin temperature (most probably) the staff never followed up on the help that fellow passengers had given to the lady. My prior two flights with this airliner were much worse My A380 experience in the Emirates has been MUCH more spacious and great meals with a predictably jollier staff. Qatar airways can perhaps even top that. The only thing I feel etihad has over these better rivals is the convenience of the US Immigration. As a NATIONAL CARRIER of the UAE, I'm quite unimpressed and disappointed."
Pros: "The entertainment"
Cons: "Staff was rude and food was horrible"
Pros: "Etihad posted so many meals and beverages on flight. My baggage arrived as planned and scheduled. All places dearest when scheduled. Overall very good experience."
Pros: "Great entertainment and food."
Cons: "Check in attendants at JFK were very unclear."
Pros: "Quick flight"
Cons: "Seating is tight"
Pros: "It's amazing flight ever Ghezlan the hostess she awesome and helpful with all the passengers I love her cause she's wonderful"
Cons: "Custumer care"
Cons: "No legroom. Inattentive stewards."
Pros: "Meal was good"
Cons: "Was charged USD 350 for one overweight bag. Asked Etihad beforehand if I could use a 72 transit visa to enter china on my current itenary. They said it was fine. I was stopped at the gatein Seoul by Asians who refused to board me on the plane because my itenary was incorrect. Will never fly either of these airlines again, and am currently seeking repayment for my unintended 4 day stay in Seoul"
Pros: "The aircraft and leg space in rare seats."
Cons: "The boarding and getting off the aircraft was mess and no proper arrangement for transportation at Abu Dhabi. The ground staff was not cordial enough."
Pros: "Overall everything was excellent"
Cons: "No other options but mostly spicy"
Pros: "The staff as helpful and attentive"
Pros: "The Airline light staff were polite and very professional! I felt accommodated and my questions were answered in a timely fashion. Did I also mention their entertainment system on board is epic lol"
Cons: "Make make an announcement to fellow passengers not to leave the lavatory a complete mess."
Pros: "Courtesy of employees"
Cons: "Nothing to complain about."
Pros: "2 of the bags arrived to chhatrapati Shivaji terminal , Mumbai with cross mark in them. And when we reached home and checked, 2 watches were missing from one of the bags"
Cons: "Stolen luggage"
Pros: "I like the crew but at Abu Dhabi airport custmer service is poor I lost my scarf at airplane it was too complicated to get it and I was running out of time so I left it"
Cons: "I did not like the food now befor it was good it seems it is for vegetarians only it was Ramadan and they should take. care of that overall it is a good air line mostly I travel with Etihad seats are smaller"
Pros: "boarding procedure ; service in flight was good"
Pros: "Air Canada business class is superior comfort."
Cons: "Being delayed 10 hours"
Pros: "New plane!!"
Cons: "No WiFi"
Pros: "We arrived early in Toronto . Excellent Service"
Pros: "Service was efficient and pleasant. Complementary drinks and snacks were served. This was a nice surprise!"
Pros: "Inonized windows"
Cons: "English subtitles for movie collections"
Pros: "Overall a great experience."
Cons: "Even the preferred seats in front are not that long legeooms. Unless it's exit row, don't waste your money on it."
Pros: "I had wheel chair service for transit"
Cons: "Layover time was not enough. I got 1 hour or so for transit. Ridiculous short"
Pros: "The new tinted windows are cool"
Pros: "Good price"
Cons: "Horrible customer care"
Cons: "Long delays"
Cons: "Delayed for more than two hours on both the trips to and from Canada. This is a common thing with Air Canada i heard. Flights always get delayed."
Pros: "Once we were up in the air everything was well and good."
Cons: "Massive weather delays at the gate and lack of communication from gate agents."
Pros: "The fact that I called in the a.m. and they rebooked immediately, no charge."
Pros: "No problems."
Cons: "Was not on time, old air craft."
Pros: "Air Canada sucks! Rip off artists. Service is poor and price gauging is rampant"
Pros: "Take off and landing were both smooth and ahead of time. Landed Toronto from New York about 30 minutes early!"
Cons: "Charging for earphones!!!"
Pros: "Does not alert passengers they need an ETA before checking in. Waste of time"
Pros: "On time and quick and simple"
Cons: "Everything was good"
Pros: "Efficiency, comfort"
Pros: "Quick easy and painless boarding and de boarding. It's been a while since I flew Air Canada and I was pleasantly surprised by the upgrades, including the tinted windows!"
Pros: "Everthing was smooth and on time"
Cons: "Nothing specific"
Pros: "Same plane as the one I flew on the way to Toronto. It's a really nice plane."
Pros: "Flight was delayed several hours with no compensation given"
Cons: "Cancelled flights and delays."
Cons: "AC Ticket attendants were unbelievably rude."
Pros: "Left on time, arrived on time."
Pros: "Space in economy Windows were great"
Cons: "Cancelled flights, delays, no refund option so I had to wait 15hrs to get to a 1 hrs destination. Then they lost my luggage so my mini weekend away turned into a disaster. I basically wasted $1,000 for a nightmare trip. If they would've just issued a refund in the beginning I would've been fine w the cancelation."
Pros: "on time"
Pros: "Everyone was nice and the seating area had room."
Cons: "It got cancelled and the service was horrific"
Pros: "Clean and new airplane"
Cons: "boarding process missing baggages unfriendly crews"
Cons: "My daughter got destroyed by a cup of coffee a passenger behind her was holding when turbulence struck quiet bad,neither he or the airline apologizes for either."
Pros: "We arrived ontime."
Cons: "LONG DELETED !!!!!!!!!!!!!!"
Cons: "Long time till take off."
Pros: "it was on time landed a few minutes early stewerdess were very nice"
Cons: "They charged us 25 dollars for a carry on bag which was unfair. They didn't charge anyone else. When I came back I was not charged. I would like a refund. The people were very rude! I take that bag on trips weekly. I should have not been charged."
Cons: "I called and confirmed a special meal 40 hours in advance. They said they had no request form me and gave me fruit,"
Airlines flying to South Korea have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to South Korea
Masks required on board, masks provided on flights to South Korea
Social distancing seating
Middle seats unavailable to book on flights to South Korea
Testing for antibodies, testing for symptoms for flights to South Korea
Waiving of change fees. Search flexible flights to South Korea