Cons: "Flight departed nearly 10 hours behind schedule and we only got an explanation when we boarded. Insufficient support and stingy meal vouchers left us hungry."
Pros: "They hurried to be punctual"
Cons: "More leg room"
Pros: "The staff and crew were very friendly and the flight was on time.The airplane was warm and a snack was provided which is not the case with Air Canada."
Cons: "They made us fly on the forbidden Boeing 737 MAX! Nos hicieron volar en el Boeing 737 MAX que está prohibido en todo el mundo."
Pros: "Short flight with no service."
Pros: "Crew and service were friendly. Flight was puntual. Super comfortable"
Cons: "Boarded the plane and then de boarded to find out that the flight had been rescheduled possibly 12 hours. I still don’t know what the problem was. Luckily it only ended up being delayed 7 hours instead of 12"
Pros: "Yes! Everything was comfortable and on time. Everyone was courteous. I had a great experience."
Cons: "They charge $50 to check my only bag."
Cons: "The food was horrible"
Cons: "Luggage fees are exorbitantly high. No notice of baggage fees when we purchased tickets, and made to check luggage then sent to another counter to find out that 3 bags cost $160 (USD). terrible!!!"
Pros: "La amabilidad de la tripulacion"
Cons: "No hay entretimiento"
Pros: "Try to obtain Rows 1-2 premium economy on domestic flights -- tons of room in 2-2 leather seating and first-off timing. Not sure how we ended up with this, as it did not show on our confirmation papers. Crew welcoming and efficient. Plane was clean, and flight exactly on-time out of AEP."
Pros: "All went smoothly and on time"
Cons: "The flight is at 5am and even when over 3 hours, all the food they offered was an alfajor (like a cookie) for breakfast"
Pros: "The flight was o.k"
Cons: "A delay of 50 minutes was sent to me a week ago. Then another 50 minutes delay was due to weather conditions."
Pros: "Seats comfortable, till passenger in front leans all the way back."
Cons: "Pressed call light button. More than 1 hour later, crew noticed it, while serving beverages and simply shut it off without even asking what I needed. With difficulty, I got her attention and asked for her help. Announcement made before descending that seat backs should be up. Person in front of me ignored instructions. Cabin crew walked up aisle so fast she missed that and I could not catch her attention. So, seatback was in my face, a safety hazard, the entire descent. When we left, crew muttered thank you for flying us while she was looking at her phone. Did you ever feel that the cabin crew was totally useless?"
Pros: "Great price, comfortable seats in main cabin, large overhead space"
Cons: "Nothing, except for ‘breakfast’ was a granola bar"
Pros: "It got us to where we were going so we could have an awesome vacation."
Cons: "Don't forget to pick up your baggage in Buenos Aires and recheck it to your final destination if this is where you go through customs. We didn't and almost didn't have our cold weather gear for our Antarctic Cruise. Also, we had to leave the international terminal and walk a pretty long distance to the terminal for Ushuaia which was originally difficult to figure out as there wasn't a lot of signage"
Cons: "Our flight was delayed 4 hours!!!"
Pros: "Uneventful trip"
Cons: "Tight space on the seats."
Pros: "Crew, rapidness, snack with Dulce de Lechen"
Cons: "No entertainment system, really early time (but as it was so early entertainment didn’t matter)"
Pros: "Took of on time."
Cons: "No food snacks on board."
Pros: "One year old Boeing 737-800 was clean quiet comfortable and had fresh air."
Pros: "Easy check in and clear directions for boarding, on time...and no problems with the flight."
Cons: "I needed to check my carry on bag because it was over 8 kg."
Pros: "The snacks were ok."
Cons: "The seats on this plane were not meant for tall people. At 6'4", I was miserable on the entire flight."
Pros: "Not much"
Cons: "After our first Uber driver decided he didn’t want to take us to the airport, we found another one 15 min later. We arrived at the airport exactly 1 hour before the flight but after we had to be sent to the international counter, we were only 51 minutes before the flight. They wouldn’t let us even try to make the flight. When we went to customer service they charged $600 to change the flights - 2 tickets. What extortion. I was very disappointed."
Cons: "my flight was delayed one day due to overbooking, basically they gave my place to someone else. I lost one day of accommodation at destination and had to pay another one in Buenos Aires for which they reimburse max 55 usd, and when you wait fir reimbursement those guys move so slow you won’t believe is true, imagine you have also some people before you- i waited for 2h and 30 min and had 5 people before me. Overall Aerolineas is not a stable company so watch out when you plan your itinerary in Argentina with them i lost two flights because of them in one week"
Pros: "Friendly crew, comfortable seats."
Pros: "No lines, fast service, clean plane."
Cons: "45 minutes on plane before departure"
Pros: "Left on time, arrived on time. Not a lot of unnecessary announcements so I could try to sleep."
Cons: "Very tight seating. Seat B - in the middle of a row - left me very little room for my arms."
Pros: "People were very nice"
Cons: "The delay of departure."
Pros: "The paint color of the plane."
Cons: "International flight, no alcohol available for purchase or free. The food served was a sandwich, cookie & mint. I have Celiac Disease & could not eat any of it besides the mint. The sandwich was two slices of bread with a slice of meat & some sort of cheese in between - looked dry & awful. The landing was not pleasant, I thought we crashed. Entertainment was not provided nor a USB plug."
Pros: "On time.e, good service"
Cons: "No entertainment"
Pros: "Nice new plane with clean seats and equipment. Crew nice and quick boarding."
Cons: "Lots of advertising and seats are very close to each other"
Pros: "On time. Generous with the drinks ( non-alcohol)"
Cons: "Uncomfortable seat. Only titbits and drinks available for a 3.5 hours flight"
Pros: "normal safe flight"
Cons: "my luggage was lost !!!! and we are still waiting for it to arrive ... it resulted in 2 days stuck in a hostel in Santa Cruz without any compensation from the airline"
Pros: "There was NOTHING to like."
Cons: "Long story short: I tried to check in the night before my flight and was told to check-in locally at the airport. I reached the airport 1hr and 45 min before my flight only to be told that while there was a reservation, no funds were transferred to the airline. As such, i would have to purchase another ticket. I tried to reach FlightNetwork USA (associated with the purchase) and their representatives were incompetent to say the least. I missed the flight. I was able to reach an agreement for a refund ONLY after the company pressured me to not notify my bank nor to file a claim as the only way to collect the funds they had taken from me. I will NEVER book through your company if you continue using FLIGHTNEWTWORK, which is a highly organized scam. Best, Sabienne"
Pros: "On time, nothing to say"
Cons: "Boarding call whas even erlier than usual"
Cons: "There was no entertainment"
Pros: "I paid about 700usd to a couple of hours and this was the worst company i have ever flew here"
Pros: "Comfortable seats. Enough legroom. On time arrival. Great experience."
Pros: "Good quality modern plane and excellent clues for money. Boarding was a bit late and not explained but for the price (much less than AA) it was excellent. I would definitely flybeoth them again"
Cons: "They changed the date of my flight without telling me and then were kind of cruel about it when I asked what happened. I had to spend an extra day in Buenos Aires and go back to the airport the next day. I had scheduled a hostel in my destination and the hostel wasn't able to change my reservation but they charged me for the night anyway. I ended up camping in El Calafate, where it was very cold and rained all night."
Pros: "The flight itself was fine. However, it left at a much later time than scheduled and at a different airport in the city."
Cons: "Aerolineas Argentinas cancelled my morning fight the night before without explanation. There was very little information, and I was unable to call a representative because it was off-hours when I got my cancellation notice. When I arrived at the airport, they changed my flight to a much later time departing at a different airport in the city (although they did provide a free shuttle). If I have a choice in the future, I would avoid Aerolineas Argentinas."
Pros: "The airplane was a newer one that was very comfortable."
Cons: "Aerolineas staff was very rude during airline strike"
Pros: "The only thing I liked was that they eventually got us to El Calafate"
Cons: "What didn't I like? Everything else. I fly 150000 miles a year and have never had an experience like this. Aerolineas went on strike the morning of our flight and canceled it. Ok, strikes are terrible, but they happen. However, we then had to spend NINE HOURS waiting in line at the airport. Aerolineas refused to talk to us over the phone, saying we had to call the agency. Kayak and FlightNetwork tried to call Aerolineas, who then said they wouldn't help and we could only solve it at the airport. Hence the nine hours. They eventually rebooked us on a flight the next morning, out of the other airport in Buenos Aires. Again, I get it, flights were full with the cancellations. But the run-around was appalling, and they didn't pay for our hotel (why on earth not? We had to spend an extra night and it was ENTIRELY THEIR FAULT) or the $100 of cabs back into the city and then out the next morning. Absolutely appalling customer service. Never again. And honestly, never again through Kayak either."
Cons: "flight cancelled just informing me the night before departure. no redirecting, no options, no reimbursement"
Pros: "They honored my SkyPriority status from Delta and that made everything smooth. New 737, newer than what Delta flies. Hope i'"" be as pleased on the return trip."
Pros: "Our first flight of the day on Aerolineas, from Salta to Buenos Aires was delayed an hour. We were supposed to have two hours in AEP (Buenos Aires), to connect with our international flight to Rio de Janeiro, but ended up with only 1 hour from landing to takeoff. Because the tickets were booked separately we had to collect our bags and recheck them. But the baggage claim area was packed with people and there were two flights before ours lined up for the belt. We knew it would be at least half an hour just to get the bags... it was too tight. So I went to the Aerolineas desk and a nice woman checked the status and referred me to the Customer Service desk. The man there made some calls and assured me that they would pull our bags and put them on our flight to Rio. He told us to go directly to the gate. We did, and needed every minute to go through customs and arrived just in time for boarding. Amazingly, our bags were there when we arrived in Rio, and we were very happy that we made it with our things!"