Bulgaria Air should stop using buses for boarding if possible. It is very inconvenient and delays the departure
Easy check in. Hot snack with wine if desired. Then chocolate, tea or coffee. Altogether excellent.
Seats are quite small, but due to the plane being empty we were aloud to switch seats to have more room
The water was handed out as we were entering the plane, instead of when we are set down and our hands are free of luggage. There was absolutely no food offered from Sofia to London, except a low quality chocolate, which was not delicious. The flight between London and Miami was ok, as far as service and food, but it was absolutely freezing, throughout the whole aircraft, especially in the back seats, I had to cover my head with a scarf, besides using the blanket and still I was feeling extremely uncomfortable. The passengers seating around me shared the same opinion. We did ask for something to be done about it. The gentleman did try to adjust it, but the effect last very short time, and towards the end of the flight it was extremely cold and blowing strong again ….
The crew was attentive. The food was delicious. The flight was smooth.
The preboarding and the gate organizing management was poor, unorganized and mismanaged. While standing in the business line I kept getting ignored and the personnel kept checking in others, right in front of me until I finally spoke up and pointed out their clear signs of ignoring me while patiently waiting to be checked in. Once checked in the gate the personnel kept chit-chatting and not managing which group is to board, being totally nonchalant, unorganized and behaving amateur-like . Very unprofessional and unlike the quality the Austrian Airlines brand otherwise provides. The crew on the plane are always fantastic and the best. What a shame the crew on the ground was so mediocre.
Absolutely the worst food I've ever had on any flight. Otherwise, the flight is OK - just your regular transatlantic economy. Condor should stop saving pennies on meals. They save a penny, lose a dollar.
This is truly the worst travel experience of my life. The UK ETA program had a technical failure, and I was stuck in limbo for 24 hours, unable to board my flight and unable to navigate anything in my itinerary. I had to rebook an entirely new flight and I’m now out doubled the money. Unconscionable.
OK, would prefer some meat for dinner, not just pasta although was tasty. There was only one dish, no choices
Boarding by bus - this is 2026! Luggage did not board the plane though we had over two hours between flights. After it was located it didn’t fly immediately but waited one or two flights until boarding to fly yo Belgrade.
Last few years I didn't not have great experience with United Airlines.
The airport gate in Lyon was an insult to human dignity…. Shame kn the French authorities
We were delayed three hours from Montenegro to Vienna on our outbound flight and then rebooked an extra leg on our trip to the US. Our bags, which Austrian made us check in in Montenegro even though the flight was barely half full, didn't find us for ten days. Then, when we asked for compensation for the delay we were given the runaround that the flight originated outside of the EU. Next time we fly Turkish Air.
Most of the crew members were rude, flight arrived late and we missed our connecting flight, they damaged my friends suitcase so badly that two wheels had been destroyed.
Everything was streamlined. Timely take off. Early landing. Great flight
Low-cost airline. Airbus A-320 and 321 series are not comfortable on flights taking more than 3 hours. Seats are uncomfortable. Very limited foot space, especially when having a bag under the seat in front of you.
Typical wizzair flight, nothing special , but as there were flight in the evening we got sandwiches with 50% discount. Terminal wizzair is using is awful. Separate from normal airport, no duty free and only one cafe. Also was late for more than 2 hours but we didn’t got any food or water vouchers.
Timely departures and arrivals. The seat was slightly forward leaning which made it uncomfortable
Flight was delayed by two hours and we then sat on the runway for another 40 minutes and circled Gatwick twice making it 3 hours later landing this is very poor compared to all the other operators I’ve flown with the outbound flight was an hour late
There were not enough staff and signage to direct people to Wizz Priority lanes for check-in and boarding. It didn't feel like we were Wizz Priority holders.
Had to pay £45 to check in at the airport because I didn't check-in online at least 3 hours prior... and it wasn't mentioned on the booking / App (online check-in is only marked as "included service"). Upon landing, captain failed to land the first attempt and had to take off again for an re-attempt. Overall mid experience, would definitely pay a bit more at first to avoid this again.
Two of our boarding details were missing and they wanted to charge us 84 pounds for that, although it was totally their fault
They boarded us despite knowing we wouldn’t be taking off for another hour and boarded us into a plane who’s air conditioning was not working properly. So we were sat in a hot plane for an hour with no access to the bathroom getting hotter and hotter. A little bit of communication between the teams would have avoided this.
I planned to be working during the flight but next to and in front of me there was a family (basically all around me) who had screaming kids all the way long and they were rude and the kid was kicking me as well and constantly wanted to grab my phone etc. I was so pissed, I didn't think they will travel priority so I didn't think they'll sit next to me but they did. I asked the crew if there is a chance for me to go to another seat far away from there...And they were so kind, immediately after take off they showed a seat for me that is far away from these people. I'm so grateful for this!!! I hate that I cannot figure out these things in advance. I WOULD BE HAPPY TO PAY MORE IN ADVANCE TO MAKE SURE THERE ARE NO FAMILIES W KIDS AROUND ME!!!!
