BUR - CUN
Find cheap flights from Burbank to Cancún
Good to know
|July||Best time to beat the crowds with an average 48% drop in price.|
|April||Most popular time to fly with an average 20% increase in price.|
Average price round-trip
|$531||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Burbank to Cancún
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $269 or less one-way and $383 or less round-trip.
- High season is considered to be March, April and May. The cheapest month to fly is July.
- Morning departure is around 35% more expensive than an evening flight, on average*.
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Top 5 airlines serving Burbank Bob Hope to Cancún
Scores according to KAYAK customer reviews
Pros: "Love the route, and the on-time arrival"
Cons: "No power at the seat"
Cons: "Like the welcoming smiling stewardess"
Pros: "Burbank airport was awesome"
Cons: "More snacks!"
Cons: "The entertainment Wi-Fi didn’t work well"
Cons: "Things would’ve been a lot better if my flight was on time and my bags got to the carousel in a timely manner. Alaska has a 20 minute guarantee. Yeah not so much in this case"
Pros: "Great crew, smooth landing."
Cons: "The “Mediterranean tapas” meal is basically a tiny tiny school lunch, minus the comfort of PB&J. Want dried apricots? You get FOUR. All in all not too bad though. The entertainment/WiFi system is limiting- maybe REMIND us to bring headphones? And no WiFi unless you have T-Mobile? Tease."
Pros: "Very efficient the entire way through. No hiccups, smooth sailing from Burbank to Portland."
Cons: "When I was assigned a seat, I had to find out myself. Wasn't informed. Requested for coffee on the flight and, although there was turbulence that got in the way, they never checked back with me if I wanted coffee. Small notes, but would have made the trip excellent."
Pros: "Enjoyed big leather seats in older planes. More comfortable."
Pros: "No strict baggage rules, free carry-on, free WiFi and entertainment. Efificient boarding."
Cons: "Nothing I didn’t like."
Cons: "They oversold my flight and I had to take an hour long cab ride to another airport and go through security a second time. I arrived at my destination 2 hours later than I expected with my first flight. How do you over sell a flight?!"
Cons: "Cramped seats"
Pros: "Managed to board quickly and leave early!"
Cons: "Upgraded to an exit seat. Got the leg room, didn't get the shoulder room. Ended up flying the whole time with my shoulders pulled inward and left aching. I'll be avoiding 737's when I can moving forward."
Pros: "Friendly and helpful crew."
Cons: "Seats were a bit uncomfortable and was a bit cramped."
Pros: "Very friendly and helpful staff"
Cons: "A flight was scheduled at the same time from Seattle to both Burbank and Lax. I made a dumb error but would have appreciated some accommodation instead of being charged a $125 change fee."
Pros: "More room in the pay-more section AND free drinks"
Cons: "Having to pay more to sit a few rows ahead of Coach class. Ridiculous! We're going to the same place!"
Pros: "I always fly with Alaska Airlines when I need to go to LA. Fantastic flight attendants and good services."
Cons: "But on my last flight with them, it was delayed for more than an hour and a half, which was longer than the time I flew back to SJC from Burbank. That mixed up my schedule for the whole day."
Pros: "Alaska crew and free refreshment."
Cons: "That you allowed me to choose seats together so I could sit with my daughter and then that all got thrown out the window and we had to sit apart departing and arriving. I bought these seats 5 months in advance on a barely half full plane. It's not right."
Pros: "Quick, easy, clean"
Pros: "Took off on time. landed early, free wi-fi. What more could I want?"
Pros: "The fight attendnts were extremely kind and helpful!"
Pros: "Seriously just above my expectation to the point of being pleasant."
Cons: "The mountain of children that boarded. Can't fault an airline for that!"
Pros: "The staff were great and helpful."
Cons: "I am a small woman but your seats are getting smaller and leg room is less. This leads me to believe that the "people" actually running this airline have little interest for those of us who have to travel in coach? Making money is the most important thing to these people who will always travel in private jets or first class. Congratulations to all. You are winning. Joanne Lewis firstname.lastname@example.org 206-550-0748"
Pros: "Crew was nice and courteous."
Cons: "Boarding method."
Pros: "I liked the cheese platter."
Cons: "Unable to connect to the internet. Flight was delayed. No legroom."
Cons: "Crew was trying to be funny but it fell a little flat. Seats were small and cramped, no place for luggage overhead. Poor selection of beverages."
Cons: "Nothing. Everything is superb from the boarding to getting inside the plane. Ground crew staff is amazing"
Pros: "The flight arrived early. The crew are pleasant and helpful. I've always liked Alaska and their NW partners ... not at all like the experiences that have been in social media of late."
Cons: ""If you can't say anything nice, don't say anything at all." The airline would never be our destination, but Alaska is a very good way to get there."
Pros: "Arrived ahead of schedule. Great flight attendants."
Cons: "Not full capacity"
Pros: "Friendly personnel, seating not so cramped"
Pros: "The flight attendants were very helpful and the seats were moderately comfortable."
Cons: "Even though i booked a month and a half in advanced, i got stuck in a middle seat. The seats are tight and even if you want to pay for food, there aren't many options. I paid 18 for internet that was worse than AOL dial up in 1994."
Pros: "all was great"
Pros: "Comfort, space"
Cons: "Delayed flight, which would have been okay, except the staff made it sound like we would still land on time and we didn't. I would rather the message be consistent rather than confuse passengers about landing time."
Pros: "The service was great. Smooth take-off and landing. Comfortable and spacious seating."
Pros: "Flights were on time"
Cons: "It was a long trip!!"
Pros: "Crew was helpful and friendly."
Pros: "Everything was fine on this flight. I did not have any food or in flight entertainment so I did not rate those areas."
Cons: "Everything was great on this flight. However, on my way down to Burbank I had a 3 hour flight delay for a 50 minute flight from SaJose to Burbank. It nearly caused me to miss my shuttle from Burbank to Anaheim. Still not very happy about that."
Pros: "I liked the airplane itself, especially the roominess of the underseat storage place and the cleanliness of the cabin."
Pros: "The service on Alaska is excellent. I wish all my flights could be on Alaska!"
Cons: "Internet wasn't working. But, waddya gonna do? Probably not their fault."
Pros: "Awesome flight attendants! I really like that you guys announce when we've hit cruising altitude and that the Pilots give us an idea about how the flight is going to go; bumpy, smooth, when/if to expect turbulence. Thank you!"
Pros: "Economy is economy, so there's nothing to complain about :)"
Pros: "Alaska is my first choice between Burbank and Seattle but I go all the way thru to Bellingham and the trip between Seattle and Bellingham costs more than the first leg so I generally take a bus to Bellingham from Seattle. Wishing that last leg could become more affordable."
Cons: "Taking the bus from Seattle to Bellingham but the price differential is equal to another flight to Los Angeles so Seattle so I can't justify the cost."
Pros: "Wonderful crew. Kind and friendly. I liked being able to board from the rear of the plane in Burbank."
Cons: "They ran out of food and there was a mechanical problem that delayed our take off for 45 minutes."
Pros: "I asked for a half cup of decaf and it was almost half - that was fine. Seltzer water was a good option. Flight was smooth even with some turbulence. On time."
Cons: "No gluten free complimentary snack option...like gf pretzels. Thankfully I brought snacks."
Pros: "New airplane,friendly crew,professional services"
Pros: "The service"
Pros: "Boarding was quick and efficient."
Cons: "Didn't realize I had to bring my own plug in to watch the in flight entertainment. Otherwise the flight was fine."
Pros: "Crew was extremely hostile and rude"
Cons: "Smile and treat black individuals better"
Cons: "See previous"
Pros: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."
Pros: "See previous comments"
Cons: "See previous comments"
Pros: "Everything was good."
Cons: "All good"
Pros: "Yes crew was amazing"
Cons: "May be more frequent hydration"
Pros: "The crew was nice"
Pros: "All was great"
Cons: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."
Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."
Cons: "Missed my flight do to TSA security my wife is diabetic this TSA agents/idiots looked like they newer seen insulin pump or insulin bottle and flight left 15 min early. So I'm in Tampa trying to get flight in morning to Cancun"
Pros: "Almost everything."
Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Pros: "Free movies on plane, quick boarding! Ok time :)"
Pros: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Cons: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."
Cons: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."
Pros: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Cons: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"
Pros: "We loved Jaimie and Dana with Delta, two super nice ladies working at check-in and bag drop counter. We were running late and a bit confused, both of the ladies helped us with the whole process, re-assured is that all will be well. They did so with a great genuine attitude. Thank you again Jamie and Dana :)))"
Cons: "More leg room wouldn’t hurt!"
Cons: "That we did not have a seat assigned"
Pros: "Everything was great from boarding to landing."
Pros: "Loved having the Movie and tv options on the flight, really passed the time"
Cons: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Pros: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Cons: "Had all my jewelry stolen from my luggage!"
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Cons: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"
Pros: "Flight attendants seemed nice"
Cons: "Too tight in the seats"
Cons: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."
Pros: "Quick and everyone was friendly"
Pros: "Boarding was easy"
Cons: "Seats, the whole flight experience"
Pros: "direct flight from bdl to cun."
Cons: "reclining seats that doesnt give much room to person behind recliner"
Pros: "That I landed safely"
Cons: "1st class was horrible."
Pros: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"
Cons: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"
Pros: "The crew was outstanding, polite, and professional."
Cons: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"
Cons: "They lost my luggage."
Pros: "Great selection of movies to watch."
Cons: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."
Pros: "great flight free movie going down"
Cons: "no free movie/tv coming back"
Pros: "Very satisfied. Great service"
Cons: "The flight was delayed for 4 hours."
Pros: "On time, pretty friendly crew"
Cons: "Too small a plane for that long a trip. Bathrooms were VERY small & rare."
Pros: "Flight was fine. They were especially generous with the snacks."
Cons: "My one complaint is the bathroom layout of the A320. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). The coach bathrooms are so small a normal person can barely get in and turn around to close the door. I question whether a larger person would be able to actually use them. I also saw the flight attendant actively turn away coach passengers trying to use the first class bathroom when it was open (not standing in the aisle or anything annoying like that). That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom."
Pros: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Cons: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."
Pros: "Outlets to charge your phone and watch movies."
Cons: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"
Pros: "Very comfortable"
Cons: "Nothing, besides the flight was slightly delayed but not by long"
Pros: "Flew in First Class. Felt very pampered"
Cons: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."
Pros: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"
Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."
Cons: "Sat on the runway for over an hour. Lack of communication and lies.."
Pros: "Great crew, very efficient"
Cons: "Individual TVs, perhaps"
Pros: "second flight was delayed about 30 minutes"
Cons: "Bring back the individual TV's"
Pros: "Yes, crew were great"
Cons: "Checkin was seamless. flight comfortable and pleasant. Unfortunately not much can be done about the worst part, which was total immigration disorganization on arrival at JFK. Coming from Rome which is a huge airport, it was shameful to see the difference. Sigh."
Pros: "Crew was fantastic but seats lack padding which agrivated my tailbone."
Cons: "A second beverage service would have nice."
Pros: "The cabin crew"
Cons: "The gate agents were utterly rude and unprofessional. If you’re going to be so negative why work in customer service ?!?"
Cons: "Flight delayed 1h30, no food or beverage served!"
Cons: "There was crowding at the gate.. the staff was rude, sitting on the tarmac over an hour the plane was stuffy and no beverages were offered, no one was knowledgeable regarding if connecting flights would be missed,"
Pros: "Arrived earlier than scheduled."
Cons: "1 hour delay boarding then another hour waiting for a Pilot!?"
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Pros: "Plane is clean. Well kept"
Cons: "Wifi. It terrible"
Pros: "Timeliness and friendly staff. Arrived before scheduled time..."
Cons: "After getting us lined up for boarding we were told to wait due to maintenance."
Pros: "Our seat upgrade was great. had plenty of leg rooms. Staff was attentive and flight was once again comfortable."
Cons: "Took a while to embark on time. The in flight usb on all of our seats wasn't functioning at all. At least the entertainment portions was working."
Pros: "The flight was on schedule."
Cons: "They ran out of good food choices and only had the snack plates left."
Pros: "Fast all to boarding and everything"
Cons: "No comment"
Pros: "Arrived early in CUN!"
Cons: "Food selection"
Cons: "Getting canned and moved to a flight that is five hours later"
Pros: "quick flight"
Cons: "seats are very cramped"
Pros: "The seat was comfortable."
Cons: "The engine noise was loud."
Pros: "On time"
Cons: "Nisy airplane and hard seats."
Cons: "Very narrow seats"
Pros: "The crew was very nice and helpful"
Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."
Cons: "I didn't have enough time and had to rush to get to me connecting flight. It scared me that I might not make it to the terminal and gate in time. thanks!!"
Pros: "Entertainment options."
Cons: "Poor service and food quality for having paid for business class. Cabin crew more focused on their own convenience than the customers."
Cons: "Airline valet checked luggage, deplaned us then had us wait as carry-on luggage was handed off one by one"
Pros: "Experienced a 4.5 hr delay to the destination. Family had to pick up grandson (Ibooked trip for him) after midnight in L.A. 2 hour flight delay coming back which pick up had to be re-arranged again by family. Family member flew to us next day via United without any issues. Dont book through this site or use American Airlines!!!"
Cons: "See above"
Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Pros: "I like AA overall, better than United for sure. I've been flying with AA since forever."
Cons: "Flight attendants arrived late, delayed the passengers. No blanket for main cabin when asked, my parents are old and they were really cold. Harsh landing but that's a give for DCA anyway."
Pros: "The crew and flight was great."
Pros: "Slept through the entire flight, ground crew got me from gate to seat ASAP."
Cons: "Everything was good, so no problems to report here!"
Pros: "Everyone was very helpful."
Pros: "convenience of Burbank airport"
Cons: "staff at check-in couldn't get my TSA pre-check printed on my ticket, got picked out to be patted down in regular line"
Cons: "I am million miler in Korean air. It's a seven star airlines"
Cons: "Delayed an hour. Don't think I've had a single American flight on time. No food or movies on international flight. No blankets or pillows."
Pros: "I was traveling with an infant and the staff was so helpful. I will definitely fly AA again."
Cons: "There was no entertainment option available in the plane we flew in."
Pros: "Quickly boarding, crew was extremely polite"
Cons: "No kosher food on board"
Pros: "Top notch airline - staff is personable & comfortable seating"
Cons: "No entertainment. There wasn't even a drop down screen for a movie."
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Pros: "I fainted on my flight and everyone was really nice and helpful to make sure I was okay."
Pros: "The flight attendants were curtious, educated, and attentive."
Cons: "Wish the flight would've been more comfortable but we were in a smaller aircraft so I understood. Also boarding was late due to no flight attendant working the stand in Burbank for standbys until takeoff. I think had the flight attendant done so 15-20 minutes before regular boarding time, it would've gone smoother"
Cons: "The crew at the boarding were extremely unpleasant. The all process of the boarding was ridiculous. The crew was disorganized and it felt like they didn't know what to do with the passengers that came from a layover. The all experience was truly insulting, the crew laughed at as for misunderstanding what she said. I sincerely hope no one would go to the same experience we did."
Pros: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Cons: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"
Cons: "Had to wait at gate for a while before disembarking."
Cons: "Late departure"
Pros: "On way from Boston to SF, Burbank,,and from Burbank to SF, everything, from service, plane comfortability, seating, was excellent. I was really impressed! But they dropped the ball,the last leg of journey."
Cons: "In SF, I paid wheelchair assistant, who left me at Gate 62, and I told him to come get me if gate changed. He never came back, even after hefty tip, and last minute I had to get to Gate 73, almost fainted, I have leukemia. Though I was able to,board first, the plane was older, smaller, and I was out in an E, middle, seat. Horrible experience."
Cons: "No notification that the flight was cancelled until I got to the airport. Not sure then why I share my phone number and email"
Cons: "Loud girls behind me talking."
Pros: "Super sweet flight crew and great entertainment."
Pros: "Very informative about the flight."
Cons: "For entertainment you have to pay other airline like Jet blue and Delta doesn't. Food a little snack for a baby. I ask for water three times only water the flight attended always forget. It wasn't good flight."
Pros: "The attendants were absolutely wonderful and made our flight tolerable. Thank you again to the crew for working so hard and making our flight so much easier."
Cons: "Lack of communication - after we had checked in at the airport (under 2 hours before our international flight time) we were notified that our flight was delayed by an hour and 45 minutes. After waiting about 4 hours everyone started lining up in their respective rows and that's when the terminal United employees decided to inform us all that all passengers need to get in line at the desk first in order to get their passports inspected and get an approval stamp before lining up. Could have easily been done in the hour and 45 minutes of delay time we had. It's now 11:30 am, 2 hours past the original flight time and 15 minutes past the original delayed time, and we were all still in our respective lines to board the plane. The delay was due to the catering cart that had not yet arrived. So we were all waiting for about 30 minutes in line just to board the plane. During this time United decided to promote their Entertainment onboard and alcohol available for purchase once we are airborn. Finally when we were on board and about to be airborn is when the first apology was heard from the crew. This could have been managed much more effectively and professionally."
Pros: "The food was and entertainment was good. They had direct tv in every seat and I was able to watch a good show."
Cons: "The flight was delayed a few hours and they ran out of drinks."
Pros: "Will probably not a se UA for another flight"
Cons: "we had to pay to watch any channel."
Pros: "No hassles. perfect flight for a great vacation."
Pros: "Early arrival"
Cons: "No free snacks"
Pros: "Crew was able to get most of those delayed onto the incomming flight which was also delayed."
Cons: "The fact that united has no spare planes in case of a delay. Not cool."
Cons: "Tiny seat"
Pros: "The flight was late and I missed My connection flight because of it. Unbelievable and unreliable flight and a horrible start for a vacation. SO sorry I took United!!"
Pros: "I waited for 4 hours on the second left of my flight. That was unpleasant but I appreciate Kayak sending continuous updates"
Cons: "read above"
Cons: "Four hour equipment delay on departure One hour equipment delay in return I never want to fly connecting again but it was the only way to get from Newark to Burbank."
Pros: "I liked the in flight entertainment option through the United app. Nice staff and waffle cookies were way better than peanuts."
Pros: "Delta airline"
Cons: "floght delay ; at least 3 times for me!"
Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."
Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"
Cons: "The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear."
Pros: "The crew was wonderful. We accidentally left our Camera on the plane and didn't realize it until we got to our hotel. They had found it and returned it directly to our hotel. They saved our honeymoon."
Cons: "We had checked in early and selected seats together because this trip was our honeymoon. We or an alert saying our plane was changed as well as our seats and we were seated on OPPOSITE SIDES of the plane. We were then charged over $200 in order to sit next to each other. I even called United directly and they said there was nothing they could do. That's pretty inexcusable and ridiculous. If the customer service representatives are not Empowered enough to rectify such an egregious inconvenience, then why do they exist?"
Pros: "On time Skilled pilots Smooth landing Accommodating staff Pleasant"
Pros: "Majority of flight staff were rude and unhelpful. Gate changed 3 times, one gate being a literal half mile walk from the other. No in flight entertainment on board."
Cons: "Majority of flight staff were rude and unhelpful. Gate changed 3 times, one gate being a literal half mile walk from the other. No in flight entertainment on board. Have taken this route at least 6 other times with other airlines. Will never flight United again."
Cons: "There was no entertainment, no more food left when they got to my seat and the seats were really small"
Cons: "Plane Was delayed For 3 hours. Will never fly United. Alaska is way better"
Pros: "The interior of the plane was updated and modern."
Cons: "We had a 6+ hour flight and nothing worked. No tv, no wifi, and no service."
Pros: "Good, easy"
Pros: "I love how amazing the crew & especially the pilot handled An unexpected emergency stop during the take off. A+++ I felt comfortable and not stressed with what was being done to work things out. A huge thanks to them !!!!!"
Cons: "How shitty some of the passengers were to the crew and what was happening ."
Pros: "Everything was great"
Pros: "Can't beat a direct flight from Houston to sunny Mexico!"
Cons: "They over booked the flight. And it was jumping all the time. The worst flight ever!!"
Pros: "Price of tckt"
Cons: "Departing 30min late and arriving 45min late to final destination"
Pros: "Having enough time to eat at Pappadeaux"
Cons: "My seats felt smaller than they used to. More in each others' space."
Pros: "Crew was nice and courteous and attentful"
Cons: "Flight left late and seats did not lean back"
Pros: "I made it to Cancun."
Cons: "When I got to the gate in Chicago I asked if my seat could be moved next to my friend. The attendant said she would only be able to move me closer and the issued another ticket to me. It ended up being a different persons name from mine. I was afraid I wouldn't be able to board because big her mistake."
Pros: "I liked that, even we departure a little late, the plane made it in time to Cancun. The plane was clean. They had all the variety of drinks."
Cons: "One of the flight attendant was not friendly at all. After we left there was plenty of room on the plane, and I told her that one of my leg was not good and if I could move to a better seat and she said no, IF I want to change the seat I have to pay. The entertainment system was not working at all."
Pros: "What to expect from a short flight. Plain and simple no frills and shitty drinks. It was only 1.5 hours."
Cons: "The seats are too cramped."
Pros: "Clean, quiet, more leg room than American, comfortable cabin temperature. Great crew."
Cons: "No inflight entertainment, purchase-only snacks, no seat-back displays or USB ports (the aircraft did have a 110V power outlet between the seats for a charger). Expensive wifi available."
Pros: "The worst flight ever. Flight was cancelled, did not receive hotel accommodations, had to sleep in the airport. The crew was terrible. Boarding took a lot longer than normal. Should have chosen a different airline."
Pros: "Every flight was late or canceled. Employes don't care about their job or customers"
Cons: "Very rude flight attendants and incompetent."
Pros: "I liked the ice with the Diet Coke I recieved thanks"
Cons: "My knees jammed into the seat in front of me! The least amount of legroom I've ever experienced ! My flight was already 730$ I guess you expected me to pay 97$ plus more $ to have a satisfactory seat assignment, sorry I thought I paid enough already"
Pros: "Everyone one was nice, plane was clean, nicest in flight bathroom I have seen"
Cons: "We were delayed 2 hours and our gate was moved twice. Due to the plane was late arriving to SF. Then when it got there,there was still another plane at our gate. We were given free in flight direct tv as compensation. But I think a discount on our next flight perchance would be more appropriate."
Cons: "This flight was cancelled and I was given no notification. I was only told once I got to the airport. Luckily the staff member I spoke with at checkin was helpful and put me on another airline, but only after she tried to tell me they'd sent an email and said there were no flights til the following day. I had to explain that I hadnt been notified, had taken off work, had just taken a cab there, was 2 hrs early, and due to the nature of my trip not able to leave the following day. Though she was very helpful I feel it was luck and the nature of using a small airport, not something I can expect. Either way I shouldn't have to explain and insist when it was clearly the airline's mistake. When I later checked my email I actually had never recieved a cancellation email, just an email saying cancellation was possible. Overall another bad experience with United. Flew American Airlines and was happy with the flight."
Cons: "Seats are very uncomfortable"
Pros: "Crew was great."
Cons: "Maintenance issues. Had to return back to airport after being in the air for over an hour. Had to switch planes. Get to final destination, no gate available because of our delay. Had to sit on plane for additional 30 min before they found a gate the could unload us. Extremely poor execution. Hours late to my destination."
Cons: "Our flight/plane had to turn around after we were already well on our way to our destination. We returned to point of origin airport, de-boarded, re-boarded a different plane, eventually made it. We could have just as easily carried on to our original destination! Instead of turning back!"
Pros: "The crew was very energetic."
Cons: "Spirit does not offer a complimentary cup of water, that should be changed."
Cons: "The flight was maybe a third full. I got a window seat The middle seat and isle seat next to me became occupied by 2 extremely obese passengers. We are in a pandemic! The person next to me was partially in my seat. So much for following the COVID 19 guidelines"
Cons: "Be on time"
Pros: "crew was very pleasant"
Cons: "seating pricing"
Pros: "Crew did just the minimum. We're not bad or good."
Cons: "They want to charge even for water."
Pros: "Crew was nice. Flight was on time."
Cons: "Don’t expect comfort or amenities. I was looking for this flight time, so I booked this flight. Prices were not better, so go with a better airlines. You’ll be happy you did."
Pros: "Nice crew. Easy flight"
Pros: "The crew was extremely rude"
Cons: "Better training for the crew"
Cons: "It seems very strange to pay for soft drinks, but I guess this keeps the costs down."
Pros: "I liked the time of the flight"
Cons: "The check in was horrible. The spirit kiosk need updated"
Cons: "Hidden fees everywhere..."
Pros: "Boarding and take off was on time"
Cons: "Costumer service, they didn’t give me boarding pass because 10 dollars wasn’t charged for the boarding pass where I have money in my account and you guys charged me full 109$ and they won’t refund or cancel, iam very disappointed and will not use you guys and think it’s scam"
Cons: "Everything honestly. The clarity of communication was absolutely terrible. We were strung along for 6 hours about a delay they knew was not going to be short. They led us to believe it would be a few hours even though they knew the had no crew to fly the inbound flight. Boarding process was amateur."
Cons: "Free snack"
Pros: "Crew amazing but seat definitely no room.. my first time flying overall ok"
Cons: "Wider seats"
Pros: "Wide aisle for easy passing."
Cons: "When I bought seats I was not given what I asked for"
Pros: "Everything was fine"
Cons: "Nothing wrong"
Pros: "The crew was very helpful and polite"
Cons: "The passengers were loud and rude, kept slamming the tray tables, my 6 year old son and I weren’t even offered a drink of water the seat was uncomfortable, no where to charge phones on the plane. Ridiculous baggage fee charge of $55.00 though it still fit in the over head compartment and there were two people traveling worst experience ever!"
Pros: "I was offered an exit row seat"
Pros: "The airline is no thrill Airline so the only thing good about the airline is the cost..."
Cons: "They don’t offer water..."
Pros: "friendly staff, punctual,"
Cons: "the trip ended up costing $120 USD more cause they charge $65 for carry ons and $65 for documented bags"
Pros: "Awesome flight price! Crew was very kind. Seats are spacious. Trip was on time."
Cons: "The only thing to be careful about is paying for luggage (checked suitcases and carry on) in advance and watch weight limits."
Pros: "The crew was absolutely wonderfull. They were polite, helpfull and one women had us laughing all the time. (flight 705)"
Cons: "Not a variety to eat-Luggage prices high"
Pros: "Quick flight that’s it"
Cons: "We came 2 h before boarding time, we stayed in first line to just get in then second line to have a boarding pass. We could not get the boarding passes so we have to stay in the 3 rd line to see the agent.. it took 1h 15 min just to get the boring passes !!! Then 40 lb only for 50$ it’s rediculous!!! Carry on 55$ !! Seats not reclining!! We almost missed out flight !! I hate Spirit airlines!! They are not cheap but service is poor and very cheap!! Even airplanes are made cheap .. but it’s quick flight into some destinations and customers just force to take it"
Cons: "I had to pay $55.00 just for a small bag, I don't like it"
Pros: "the flight transported me safely to my destination."
Cons: "several ( Mostly 2) male passengers were yelling out to a female passenger sitting several rows in front of him. One made repeated & loud sexually suggestive comments,, including explicit sexual profanities.. It was very disturbing & I was a bit shocked the flight crew did nothing to address this extremely inappropriate behavior.."
Pros: "Not that many passengers so many of us got our own row! All the extra fees though? Just fly on a nicer airline, cost ends up being the same with better service."
Cons: "Crew was loud and ubnoxious while we waited to board. On the unprofessional side. Flight attendants were going on about their social lives and my kids didn’t need to hear all that adult stuff. Fees?! Oh smack. Get ready! Take lots of extra $$"
Cons: "I spent a lot of of $$ to get to Cancun and I imagine your company is making a lot of $$ charging what they do for anything!! The most uncomfortable seating I have EVER experienced!"
Cons: "They charge you for everything! Its a low cost but at the end you pay more than if you travell with a bigger company."
Pros: "Nothing to like in this flight. Charge for everything including carry on bags. No onboard snacks at al"
Cons: "Nothing to like. My flight was delayed by 1 hour"
Cons: "Told agents that my wife is Russian, but is a permanent resident, so they told me to put the resident card number on her reservation, but did not mention anything about her Russian passport being needed. So once we discovered that we needed my wife's passport, I contacted Uber to pick me up. take me home, so I could get her passport, but, since her reservation was in her married name, the agent had to redo her reservation to her maiden name and we missed our flight. Also, since I had already checked in with one bag, the bag made the flight without us, as it was not in the Houston airport."
Cons: "The seats, the plane, and the lack of free drinks and snacks really made this a horrible airline."
Cons: "No one did anything to help me in my horrible situation. Evryone kept refering to ither companies and shifting the responsibility."
Pros: "Fast flight. Great overall"
Pros: "The pilot are excellent to drive."
Pros: "Boarding was efficient"
Cons: "The planes were alarmingly old. They were not comfortable and while I'm sure they do safety checks, there was so much flexing, rattling, and groaning that it did not feel safe. On our way out of the country - they did not have pens to fill out the customs forms, and told us that if we made a mistake we were out of luck because they didn't have extras. It should be more clear (before purchase) that the price for any bag (even a carry on) is so high - it raises the price of the ticket $100 which is significant On arrival in US they NEVER told us what carousel our bags were on, it was not posted, even on the carousel... it took us forever to find them"
Cons: "Paying for coffees"
Pros: "Not much"
Cons: "Were unable to get boarding pass at check-in desk unless an extra fee was paid; instead was required to get boarding pass at kiosk. Doors to plane were closed 30 minutes prior to scheduled flight time (the flight was delayed through no fault of Spirit; not blaming them for the additional wait at the flight gate). Distance between seats is smaller than on other airlines; quite uncomfortable. Baggage fee was excessive; We checked our baggage even though it was carry-on size because it cost even more to bring a carry-on. No frills is an understatement.....even beverage service was not included in cost. Spirit is no bargain even though it looks like they are the cheapest when you book the flight. I made the mistake of forgetting how miserable Spirit flights are, lured by the "cheap" fare. Will not forget and accidentally use them again!"
Pros: "I liked the large airplane. We were all 3 seated together even though we didn't pay for seating. We weren't in the back. The seats were comfortable."
Pros: "On time smooth bording"
Cons: "They cancelled our flight, and instead of rescheduling us on another flight, we had to call and be put on one for the next day. They claimed it was because of weather, but it was 11 hours before the flight and other flights were still taking off. I will never use spirit airlines again."
Cons: "I thought I got a bargain on the flight to Cancun, but this flight ended up costing me nearly double when they charged me $80 for a checked bag that weighed 51 lbs. Every other airline is 50lbs and they are only 40. Then the flight attendants let the back of the plane passengers use all the front luggage bins and I had to fight backwards while deplaning to try and get my carry on. After my layover they straight up took my bag and I was forced to check it at the gate. Seems like a bargain until they nickel and dime you for anything they can."
Cons: "I Didn't like the fact that their online checkin program was a complete disaster. I spent near 2 hours trying to check in and get my boarding pass. During this time I also made three telephone call to their help line which generated no help. I was surprised and disappointed by how little weight wise the checked in baggage was and horrified by the cots of carry one. While the upfront cost of the flight looked good..by the time I had paid for baggage and carry one I would have been better off with another airline My advise to all 'NEVER FLY SPIRIT AIRLINES'"
Cons: "Needs adjustable seats, small snack with a drink for couple of dollars more"
Pros: "Canceled with no valid reason and was not giving any reasonable alternatives to plans made on the flight overseas with less than 12 hours before boarding"