I thought the flight crew was very attentive and the food was excellent. The only issues I had were the flight delays. A small one out of Sarajevo and a longer one out of Zurich.
I thought the flight crew was very attentive and the food was excellent. The only issues I had were the flight delays. A small one out of Sarajevo and a longer one out of Zurich.
Everything was great, except for food. It was not good. I think I got a food poisoning from the salad.
Easy boarding Seats were very uncomfortable no room arm rests didn't even go up all the way
The staff was excellent. The food was good, but the seating and comfort was horrible overcrowded.
I was sweating the whole time for 9 hrs. There are no air nozzles above the seats
I have been traveling with visa for 25 years and this was the first time when we find out in Miami that my children’s connecting flight were overbooked and been canceled by Swissair from Zürich to Budapest. The results of that they re booked us at the Miami airport. The new route was Miami to Zürich ,Zürich to Amsterdam, Amsterdam to Budapest. We had over six hours layover in Zürich and arrived to Budapest nine hours later. There should never be in a situation where a ticket that I purchased over 7 months ago was sold to somebody else and instead of removing those two people we had to do this journey, I’m contacting customer support and requesting a refund shortly.
The chair is narrow and very uncomfortable. There is no privacy as you advertised.
So disappointed, the flight from Zurich to Sarajevo was delayed for two hours for no reason, they were also shifting gate several times prior taking off
Delayed flight… caused the missing of my connecting flight in Zurich. Had to wait 10 hours in airport for new flight which was also delayed by 1 hour. No apologies and minimal compensation.
Wonderful experience! The crew was outstanding and amazing from check in to gate to flight crew! Amazing. Thank you!