Pros: "Loved the available movie collection, as well as the food and the experience overall."
Cons: "The plane was old and so small, it wasn’t comfortable at all"
Pros: "The crew was okay but seat comfort on the A330 not so good."
Pros: "The crew was friendly"
Cons: "The comfort, the plan was old and seat were not comfortable"
Pros: "I didn’t like anything. Very unfriendly flight attendants. Late departure"
Pros: "Crew was friendly and helpful"
Cons: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"
Cons: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"
Cons: "The aircondition was not working since the very begining for 4 hours and even after was not fully cooling. It was hot"
Cons: "when issues electronic boarding pass it was mentioned I have to leave from terminal 3 .. when went there they said it is wrong & changed to seasonal terminal which is 30 mnts drive by the terminals bus.. very frustrating experience"
Cons: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."
Pros: "New plane well maintained."
Cons: "Very poor food quality, boarding member are a bit slow."
Pros: "The food was good"
Cons: "The chair is crazy small and tide was really not comfortable at all . I wish they could make it a little bit bigger"
Pros: "The crew was easily the WORST I have dealt with. Both on the flight to Abu Dhabi and to NYC. They were rude, unhelpful and extremely arrogant. A co passenger was chatting with one of them and she happened to mention that working with people was the worst ever. She’s been with Etihad for 5 years!!!"
Cons: "Your crew all need customer service and etiquette training. ASAP!"
Pros: "The crew were NOT helpful, The captain didn't inform us well about the delay"
Cons: "More communication with passengers, as well start the Entertainment screens early, NOT after take off ?? which is really strange ??"
Pros: "Thank you for the upgrade, I felt like a queen"
Pros: "Nothing much as an Economy passenger"
Cons: "Single lady travelling and the seat was between two men on both legs. Asked ticketing at Chennai nd he said you will get in Abu Dhabi and did not give boarding pass for the Second leg of flight. Came to Abudhabi and tried to get boarding pass for seating not between two males but the ticketing agent lied to me “ go run your flight is leaving” and gave me seating between two males for 15 hour flight requested"
Pros: "Friendly crew, comfortable business seating. Great choices of entertainment and great food."
Cons: "Boarding process having everyone board together is messy. Should have people that need assistance and families with very young children board first. They need extra time to settle. Then board by zones starting with business class."
Pros: "Nothing. Would never take this airline again. And would tell everyone to never take this airline."
Cons: "I checked in 10 hours early for my flight and no one told me that I was bumped out of my flight because they were overbooked until one hour before takeoff. Then a gate attendant had the nerve to ask me if I was Vip. When I said no, she said she couldn’t help me and I had to wait for the next flight which was the next day. When I complained to a manager, they let me through security to get on standby for the flight and I was the last one to get on the flight. Their service is awful!!"
Cons: "The Crew do not give you the meal what you booked during reservation, what is the point in booking the meal prior if it is not served."
Pros: "It is an overrated company. Does not desrve its fake reputation."
دائما تأخير في مواعيد الإقلاع انتظار طويل داخل الطائرة في الحر لعدم وجود باص لنقل الركاب تأخير الأمتعة اكثر من ساعة على السير برغم انها الطائرة الوحيدة في التوقيت الطائرة نظيفة من الداخل . طاقم المضيفات غير ملتزم باعطاء التعليمات قبل الاقلاع
Pros: "The crew was outstanding. They made sure everyone had a great experience. I highly recommend EgyptAir"
they could not prepare or provide the required food that has been booked
Honestly pretty good for a discount airline. I was pretty nervous booking them because the reviews I read were all terrible, but the crew were friendly, they provided a small meal for a 70 minute flight, the plane was clean, the take off and landing were flawless. Very happy with the flight.