Find cheap flights from Cali to Cancun

"Nothing the vendor services and overall process was not an experience I would ever want to revisit again ."

Pros: "Crew was great and friendly- good meals on long flights- best airline!"
Cons: "everything was great"

Pros: "Fast"
Cons: "Waiting room and security"

Pros: "Crew was great!"
Cons: "Better food or at least option to purchase better food. Needs entertainment and the plane needs a renovation. Very dated interior."

Pros: "Muy cómodo los vuelos"

Pros: "The assigned flight attendant was very nice and did a wonderful job"

Cons: "La organización del embarque y desembarque"

Pros: "Everything"

Pros: "It was an easy hassel free experience"
Cons: "I wish I had gotten a window seat on the first flight. The flight was overnight and it was hard to sleep"

Pros: "Yes i like"
Cons: "Natin"

Cons: "Improve boarding procedures. Cre was very average"

Pros: "The Crew was amazing"
Cons: "Work to do with the boarding Staff"

Cons: "I really enjoy the flight."

Pros: "Everything was fast"
Cons: "No entertainment at all"

Pros: "Comfortable seat"
Cons: "Give me my baggage"

Pros: "The crew and copa gave me executive class. I really appreciate that because I was very tired."
Cons: "The boarding spend a lot of time, and the flight was late"

Pros: "Liked the simplicity of such a small airline and local routes. Make for inexpensive travel."
Cons: "Overbooking is common and being placed on standby is unnerving when in a foreign country. The booking and reservation process needs to be looked at closely to prevent such happenings."

Pros: "Excellent attention, very good food. Very nice flight overall."

Cons: "Not charging me 340$ by threatening to cancel my return flight if I didn’t pay."

Cons: "Hi, the windows are always dirty or greasy in four of eight flys that I flew. Tanks for asking."

Pros: "Everything excellent"
Cons: "Not st all"

Cons: "Flight and crew were awesome! No media in the plane and pretty tight."

Pros: "Confort and great service."
Cons: "Everything was perfect!"

Pros: "The service, staff friendly."
Cons: "The line at the airport in Bogotá. I checked in online and it didn’t save me time. It tokk me over an hour to drop my bags off."

Pros: "Excellent service and on time"
Cons: "Food could be improved a bit more."

Pros: "More legroom on this flight & it was packed."
Cons: "The customs forms were outdated. Had to fill out the proper ones upon landing."

Pros: "Efficient and no hassle. Spacious leg room. On time."
Cons: "No complaints. Perhaps the crew could have smiled more."

Pros: "Fast and orderly boarding. Everything was as they described in their web page. Read carefully and you will know what to expect. On time and very attentive personal"
Cons: "None really. Is a low cost airline, do not expect amenities or entertainment or confort."

Pros: "Seat comfortable"
Cons: "Announce flight status and boarding process"

Pros: "nothing"
Cons: "better food"

Pros: "Crew seems to try"
Cons: "Avianca seems to ALWAYS have an issue .. late, delayed, etc...but the worst thing is that they don’t live up to their mistakes and reimburse customers for their mistakes. They should be forced to improve their service or be put out of business. Come on Avianca ! Step up your game... instead they know that there is no competition so they just take advantage of their customers. Can we get a new airline in Latin America please!?!"

Cons: "Food was horrible but that’s ok . Shouldn’t be looking forward to plane meals anyway"

Pros: "Una muybuena experiencia. Las sillas son de buen tamaño pero son un poco duras."

Pros: "Great Airline, Positive customer experience!"
Cons: "N/A"

Cons: "Thank"

Cons: "Long lines at checkin. Some self-serve kiosks might have sped things up."

Pros: "Seat are good"
Cons: "Was late for one hour again Before we depart give mira juice no choice of soda or water"

Pros: "Crew professional, kind, personable. Seat comfy"

Pros: "service and punctuality"
Cons: "time management for connecting flights with star alliance partners. I had 1:45 min for a connecting flight to Cancun and because of immigration procedures the baggage claim took 1 hour to give me my luggage, making me miss my connection and having to spend $600 on a crappy hotel in Cancun. Very bad"

Pros: "Amazing"

Pros: "Airport info was inaccurate. Sound poor"

Cons: "Boarding could be more friendly and confortable."

Pros: "Seat quite comfortable"

Pros: "Short easy flight. Good crew."
Cons: "Long line for checkin. I tried online checkin but did not receive email. Wanted aisle seat but ended up with window."

Pros: "Air crew"
Cons: "Space between chairs"

Cons: "Fue un viaje demorado tanto a la salida como el aterrizaje, la sala vip estuvo mala la atención"

Pros: "On time and efficient. Was a good flight, with comfortable seating"

Pros: "Comfort and service"

Cons: "Siempre salen los vuelos tarde!!! Esta vez dos horas y nos subieron en un avión para llenarlo perdiendo los puestos que había escogido"

Cons: "People were NOT following instructions at boarding time... even though they were giving us instructions about who was boarding... I mentioned it to the agent when I boarded and he replied “No, that’s not true” when I was seeing who was boarding and when... if families with children were called... even single travelers were boarding the general boarding line... nobody really cared"

Cons: "I had been checked in and when I arrived at the gate they told me and my 13 year old son that we could not fly on our direct flight to Medellín because it was overbooked and they had decided to change planes. Absolutely ridiculous, it was about 20-30 passengers that were denied boarding, including us. They sent us on a plane through Bogota, then to Medellín, arriving 7 hours later and only with a dumb breakfast voucher. I spoke to them that I had an important medical appointment for which I was travelling for, it did not matter. They made no no accommodations whatsoever."

Cons: "Flight with delay around 30 minutes"

Pros: "Schedule"
Cons: "Storm during flight"

Pros: "VIP Room"
Cons: "I always that had bought for 22:15 time they delay the fly."

Pros: "Nice Crew. Good movies and music."
Cons: "Crappy seats. Food is bad and the bread was horrible."

Pros: "Muy buen viaje buena atención todo"

Cons: "Everytnig was perfet!"

Pros: "Repeating myself.. NOTHING"
Cons: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."

Pros: "THE GOOD SERVICE"

Cons: "there were huge delays of Avianca. There were 4-5 flights delayed. No any information available. nobody said anything, no info. Eventually you got on board of the plane. It got off the dock, and stood quietly in a side for another 30 min. No info, no nothing. I had a bad experience with Avianca, they don't care about. They may have their internal problems, but then don't charge the people this much for awful service"

Pros: "Canceled flights and delays"
Cons: "Canceled flights and delays"

Pros: "Nothing"
Cons: "Avianca was irresponsible and inattentive to our needs. Left us without our Cali - Cartagena flight and said they weren't going to compensate our loss."

Pros: "Excelente servicio. Los aviones muy comodos."
Cons: "El Check In complicado pues una vez entras una nacionalidad no se puede cambiar la informacion para las personas con dua nacionalidad. No da mas opciones y no lo deja continuar sino llena la opcion de residente que no es la situacion real."

Pros: "Comfortable planes, great service and staff and good entertainment choice. Always reliable. What else can you ask for in an airline?"

Pros: "Ontime."
Cons: "Nothing."

Cons: "Siempre se disculpan por las personas que no alcanzaron a recibir la bebida, si comenzaran mas temprano alcanzan,"

Pros: "Very short stop in Salvador. Super convenient and on time"

Pros: "The flight attendsnts were corteous and helpful."

Pros: "Free movies"
Cons: "The landing was horrifying. After being on many commercial flights over the years I have never felt this way about a flight experience. The pilot seemed very inexperienced nor skilled at landing. The plane first took a plunge leaving everyone grabbing their seats in fear. The plane was going way too fast as we then continued descending while the plane tilted to the side and then the nose of the plane tipped downwards. To best describe the situation, the plane was completely out of control. Everyone around me was frightened and talking about the awful experience. Flight attendants nor the pilot made any mention of what happened nor did they make an announcement to make passengers aware that there may be some difficulty landing. Therefore passengers were left to wonder what really happened but it seemed as if this was the first time the pilot had flown a plane. After the landing I was sick for the rest of the day with nausea. I would like a refund and will report this matter to the FAA for answers and I believe they should investigate what happened on this flight for safety matters. I did not feel safe at all, and I have never had an experience like this. I'm afraid to ever fly AVIANCA again."

Cons: "Sadly while doing my check in in Cali Colombia the guy doing it which work for Avianca stole my cellphone I left it on the counter for like 15 seconds turn around and he was gone supposedly he had shift change that's very upsetting since anybody could give info they didn't know anything"

Pros: "El servicio rapido la comida todo estaba muy bien"

Pros: "Very efficient. On time. Competent."

Cons: "Na"

Cons: "Overall it was a good flight, although they lost my luggage. Fortunatelly, they found it and deliver to my hotel by the next morning."

Pros: "Everything"

Pros: "I'm very happy with the service, attention y confort with avianca and all the staff on my way home, I highly recommend it, I will use the avianca service for my future flights, Thanks A lot to all avianca staff members"

Pros: "Everything was perfect"

Pros: "Worst company ever"

Cons: "I wasn't able to even used the flight. I tried booking and the company booked 2 out of the 3 flights that I needed. I was unable to contact the booking company and Copa Airlines customer service was non existant."

Pros: "Sears we’re comfortable"
Cons: "Flight was delayed by 30 minutes for no reason"

Pros: "Awesome"
Cons: "Flight Miami to Panama was late"

Pros: "Efficiency of process."
Cons: "Better entertainment and better food with vegetarian option."

Pros: "Great services!"
Cons: "The food, the movies."

Cons: "Thanks"

Cons: "New movies"

Pros: "The flight was good!"
Cons: "Normal airplane."

Pros: "Good AND polite service"
Cons: "Entertainment was awuful"

Pros: "The kindness of your personnel’s tethers"
Cons: "There is always An smile that help service!"

Pros: "Well-organized boarding process, friendly staff."
Cons: "Couldn't check-in electronically through Copa, as I bought tickets through United. Had to call to confirm all good, which it was."

Pros: "The crew was great. They were very attentive throughout the course of the flight."

Cons: "Bathroom sink in first class was inoperable"

Pros: "The crew was amazing. The time was great and on time."
Cons: "The good is very poor."

Pros: "Everything"
Cons: "Trying to print ticket for the flight was a problem"

Cons: "Customers service, i didn't get meal the flight in. Also, i asked for seats away from the windows, and wasn't honoured."

Pros: "Airport and flight service."

Pros: "Puntualidad"
Cons: "el desembarque largo por las obras de reparación del Aeropuerto de Panama"

Pros: "View"
Cons: "Some food"

Pros: "Crew dedication"
Cons: "Cramped seating 5E"

Pros: "Personnel were organized and knew what they were doing"
Cons: "No complaints"

Pros: "The flight was quick"
Cons: "My tray was broken so I had to eat on my lap . Seat didn’t recline and no entertainment"

Pros: "Great food , great service."
Cons: "Nothing everything was great."

Pros: "Nice crew, very helpful."
Cons: "No vegetarian menu."

Pros: "Best thing was comfortable seating with decent leg room as compared to many other airlines. First time with COPA; made me feel a bit better with high priced tickets."
Cons: "Boarding was a bit slow and unorganized, but no biggie."

Pros: "Everything"

Pros: "All Flights on time, good entertainment, aceptable food, variety of drinking, confortable seats. They accept 2 baggage per passenger without extra charge and this is awesome these days, ticket price is very affordable. I Will recommend it, no doubt."
Cons: "Changed gates at Panama without any alert until boarding time. From Panama-Costa Rica."

Pros: "service and food"
Cons: "The connection at Panama."

Pros: "You manage a very short layover between flights via Panama City and the flights were on time both of the ways that I had flown. This is a great thing, thank you."

Pros: "Excelente"
Cons: "Excelente"

Pros: "Overall comfort and attentiveness of staff is hard to beat elsewhere."
Cons: "Everything was fine with this trip;"

Pros: "The entertainment system of the first plane"
Cons: "The food can be better but it isn't far from great."

Pros: "All aspects were good"

Pros: "The flights left on time"
Cons: "The food is really bad"

Pros: "They denied me from boarding due to documents missing even though I had my American passport"

Pros: "The business class seating was awesome"
Cons: "Nothing"

Cons: "Not even there yet...Apparently plane did not meet safety standards. Inconvienced family that had to drive all the way to Orlando, take time from work, waiting for me to return and I now I'm 5 hours late. Staff was not helpful and advised we go talk to customer service at the airport. The flight was also not the smoothest and left many unhappy customers, that won't return to Copa. I understand things happen but they were very unfriendly about this situation..what's the point of spending all the $ on insurance for this situation to occur and there's no compinsation for it."

Pros: "The crew was beyond polite, despite our tardy departure due to the Panama Airport being shut down earlier that day."

Cons: "We did NOT had assigned seats on the Panama-Cancun flight and those were given 5 mins prior to boarding and spread all over the plane. Not good at all."

Pros: "ONE ground staff was nice at check in. Otherwise their staff is not friendly"

Pros: "Speedy and timely checking, tasty free meals, friendly staff"
Cons: "N/A"

Pros: "Everything was smooth and fast"

Pros: "I liked the crew service, timing, prefesionalism!!"
Cons: "Food is not too good, I don't eat pork and seafood (cause allergies) and he the attendant couldn't tell me if the sausage was pork or beef. They need to be informed since an emergency could happen in the flight. Everything else, perfect."

Pros: "Flight was on time. The representatives at the counter very polite and professional. Excellent overall"

Pros: "Plenty of legroom and the boarding process was very smooth"

Pros: "The movie selection, the moving map"

Pros: "The trip out was excellent. Food was good."
Cons: "They forgot to arrange for wheel chairs in Panama and Miami so it was an inconvenience. To make matters worse,Pne fellow wound up taking us out in bits by advancing one wheel chair and walking back for me and so on. He droptus off in a secure area an when it was time to board, staff demanded that we walk back to the Security point. The woman was adamant and supposedly a supervisor finally agreed that we could wait for a wheelchair. In Miami they had only requested one wheelchair. The food on the Panama to Miami flight left a lot to be desired."

Cons: "There is not so much as even a free soda on the flight. They charged me $50 for my carry on because it happened to be an instrument (a small carry on sized one). They insisted this was normal. Spoiler: it isn't. I have NEVER had to pay extra for a carry on based on its value. I was tired and had been traveling since 3am. I asked for a Coffee to wake up and was informed that they are NOT complimentary. I asked what snacks or beverages they had that were complimentary and they informed me there were NONE. Zero. What? I only had cash on me (my card had been lost in traveling days before) and I asked if they would either let me pay cash or be willing to just this once offer me a free coffee. They flatly told me no. It is worth noting that I was kind and courteous throughout learning this. I didn't take any frustration out on the flight attendants. But I was deeply disappointed. I'm am exhausted traveler on your airline in a bind without my card. Can you please just be kind and offer me a coffee on the house? Nope. Sigh."

Pros: "The food"
Cons: "No complaints"

Cons: "I was 5 minutes late checking in for my flight from LAX to Cali. Another airlines was 7 hours late delivering me to LAX. My situation dictated that I arrive in to Cali at a specific time. I couldn't wait for 24 hours for the next flight. So I booked a new flight to get me to Cali on time. Here's the problem.. when I went to check for the Cali to LAX flight the gate agent informed me that because I failed to check in for the flight to Cali. That that cancels the entire ticket. I was forced to purchase an entire new ticket to fly back to LAX"

"Flight from Cartagena - Bogota - Lima. When I arrived at the airline counter in Cartagena to fly to Bogota the reps requested a PCR test result from me although for travel to Peru within 24 hours, only an antigen test is required, not a PCR test. I had a negative Covid antigen test result from the airport clinic just before checking in for the flight. Subesequent to that, I requested that that the airline at least honor the flight from Cartagena to Bogota thinking that when I arrived in Bogota, as it is a more international airport, I would be able to convince a manager there that the current travel regulations to Peru only require a Covid antigen test within 24 hours of travel to Peru. The airline reps and manager refused to even honor my flight ticket from Cartagena to Bogota athough no Covid test at all is required for travel within Colombia. The female attendants scoffed at me. Furthermore, the male staff person got incredibly aggressive with me in front of everyone in the airport to the point where I had to step back thinking he was going to get physical with me. In all of my travel to 54 countries and 51 years of travel, I have never been treated this poorly by an airline. I had to go to the counter of another airline where I was able to purchase another ticket to Bogota and was able to fly out that hour by paying for another ticket. Fortunately, my bank has granted me a chargeback although I was forced to pay more for a ticket purchased at the counter of another airline. I am SURPRISED this Viva Airlines is even in business!"

"Worst experience with an airline in 51 years and 54 countries of international travel. Reserved a flight from Cartagena - Bogota - Lima. When I arrived at the airline counter in Cartagena to fly to Bogota the reps requested a PCR test result from me although for travel to Peru within 24 hours, only an antigen test is required, not a PCR test. I had a negative Covid antigen test result from the airport clinic just before checking in for the flight. Subesequent to that, I requested that that the airline at least honor the flight from Cartagena to Bogota thinking that when I arrived in Bogota, as it is a more international airport, I would be able to convince a manager there that the current travel regulations to Peru only require a Covid antigen test within 24 hours of travel to Peru. The airline reps and manager refused to even honor my flight ticket from Cartagena to Bogota athough no Covid test at all is required for travel within Colombia. The female attendants scoffed at me. Furthermore, the male staff person got incredibly aggressive with me in front of everyone in the airport to the point where I had to step back thinking he was going to get physical with me. I have never been treated this poorly by an airline. I had to go to the counter of another airline where I was able to purchase another ticket to Bogota and was able to fly out that hour by paying for another ticket. Fortunately, my bank has granted me a chargeback although I was forced to pay more for a last minute ticket of another airline at their counter. I am surprised this airline is in business."

"I guess my comment is on the extras and as they charge for it, you know is a low cost service, but the extras or unknown could be charged at a much normal rate."

Cons: "The baggage it wasn’t included in my ticket so the prices was more expensive also the reservation was a big problem with your company kayak never show up my ticket in the aerolínea."

Pros: "Check in at the airport was very helpful"

Cons: "Customer service at the airport is terrible, had a hard time with two employees with attitude and poor customer service"

Pros: "Puntuality the most"

Pros: "Seat uncomfortable. Crew okay. No space"
Cons: "Everything."

Pros: "The plane was new. For a low cost airline the seats were confortable for a short trip."

Cons: "Terrible airline. No one seems to know what they are doing. Very unprofessional, bad experience from beginning to end"

Cons: "Seats more comfortable, please!!"

Cons: "Waiting time"

Pros: "Not at all!"
Cons: "Worst experience ever!"

Pros: "Nothing at all. Rude crew. Tricky rates! I know that is a low cost fly, but for the first time in my life this people charged me for the check in. Unbelievable"
Cons: "Really, all! Money grab low cost airline! The worst experience ever!"

Pros: "I first thought the price/value was good; however, I had to pay to check in, I had to pay for my bags, I had to pay for water."
Cons: "Everything. I will never fly this airline again."

Pros: "Staff at the airport"
Cons: "I didn’t know that you had to check in at least two hours before the flight. Had to purchase another one later in the evening. Staff at information at the airport were incredibly helpful!"

Pros: "On time"

Pros: "The crew was helpful."
Cons: "The flight was delayed"

Pros: "Efficient crew, comfortable seats."
Cons: "Children should not be seated in emergency rows— this delayed our flight almost an hour."

Pros: "I arrived safely in Bogota."
Cons: "Having to PAY to check in at the airport, having to PAY to carry on a bag... this is ridiculous. What seemed a bargain at first glance ended up costing me WAY more than buying a more comfortable airline with more amenities. They are the Spirit Airlines of Colombia. Avoid them."

Pros: "Excellent service!"
Cons: "Excellent service!"

Pros: "Not much. The pilot was communicative."
Cons: "The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative."

Cons: "Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself"

Cons: "The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located."

Cons: "The only airline that charged me for a damn backpack"

Pros: "no delay in departure and on-time arrival"
Cons: "Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it."

Cons: "Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice."

Pros: "i arrived"
Cons: "extra fees"

Cons: "They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English."

Cons: "They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours."

Pros: "The flight attendants were very helpful and professional"
Cons: "Not a dislike, but the boarding process was different than USA."

Pros: "Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena"

Cons: "Hay que pagar por todo adicional y esos costos son altísimos, por ejemplo el agua cuesta dos solares, almpahar la maleta en el counter sale carísima al final termine pagando lo de un tkt en una aerolínea comercial cualquiera, sillas estrechas, la atención muy mala y no hay nada de entretenimiento abordó..... no volveré a volar nunca más en esa aerolínea!!! Pésima"

Pros: "Nothing."
Cons: "They won't print your ticket at the check in counter and you can't use an online boarding pass. You have to print one from home or use an internet cafe at the airport that charges $6 to print a single sheet of paper. They jam your carry on bag into a small box. Boarding took longer than the flight! The seats are incredibly cramped yet they recline all the way back, so you're likely to have someone in your lap for the entire trip. Absolutely horrible. Nothing like other high quality discount airlines such as Air Asia which at least treat you like a human being."

Cons: "I booked without realizing that you need to pay for your luggage separately, pay $10 to print your boarding pass and of course pay for all food and beverages. What a pain, not enjoyable."

Pros: "That I got to my destination."
Cons: "The wait time of eight hours. Also that they charged me to print my ticket, and I was charged for a very small carry-on item."

Pros: "Fast, good service."

Pros: "For a low cost company actually the experience was better than others. At least the seat could go back a little."

Pros: "Just shat you expect from a low cost airline company"

Cons: "NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center"

Pros: "Lor cost carriers have to be fast and efficient, this flight was just so. The seats are quite good."
Cons: "The boarding line was too long and slow."

Pros: "Nothing"
Cons: "They asked me to pay a $15USD tax to enter Colombia. This was never mentioned at any stage of the booking process. I had to withdraw money at an ATM with its associated fees just so I could pay this so called entry tax that neither I or anybody else seems to heard of and, even though I'm an Australian citizen, and we don't need a visa to enter colombia. I flew with VivaColombia twice, the first time I received a boarding pass with I printed out, but for my second flight, I never received a boarding pass email, just an email that said online check-in is not available for this flight and to print attached eticket and take it to the check-in counter at the airport, when I did this they asked for around $10usd to print out my boarding pass."

Pros: "El precio"
Cons: "El avion es muuy incomodo, mido 1,75 y mis piernas van completamente pegadas al asiento de al frente, el proceso de Checkin en Bogota, es un desastre, muy pocas personas, se nota que no estan bien capacitadas."