Cons: "Everything was good!"
Pros: "Seat belt worked."
Cons: "The seats are so uncomfortable. No head or neck support. The entertainment WiFi never worked."
Cons: "Changed our reserved seating"
Cons: "Not more sugar snack"
Cons: "Flight crew did nothing ..... nothing!"
Pros: "Crew and comfort were excellent."
Cons: "First, united cancelled my flight to OkC, their reasoning was because of the weather, if that was the case then, why weren’t other flights cancelled? Then after waiting in line for an hour to see a customer representative for another flight, they said it was at gate C2, we go there then the gate was changed to E10. After already have walking from gate F, to E, back to F, then C and finally back to E, was a little ridiculous."
Pros: "It was all very good."
Pros: "It was a short flight, less than an hour, but the crew was great."
Cons: "Didn't make the flight"
Cons: "The seats were really uncomfortable and the pull down table was really dirty. I didn't use it because it was dirty with miscellaneous substances."
Cons: "The crew when boarding was very rude, my ticket said ask an agent for an assigned seat and the three people from delta I spoke with were very rude and the first two completely treated me like I was nothing but a bother for asking for assistance. The third lady just said it was overbooked I didn't have a seat she was busy with other stuff and would deal with me later to listen to for my name to call. Not impressed with deltas service at the airport. The flight crew was very nice."
Cons: "Never made it to destination"
Pros: "There was plenty of space on the plane even tho it was completely full"
Pros: "Professional, Professional, Professional!!!!!"
Cons: "Absolutely nothing!!! Aircraft ready, clean, and even new!!! Left on time and arrived on time. Nothing negative here."
Pros: "The flight was great and so was the staff."
Cons: "Over 3 hours delayed and they just kept bumping the departure time back 15mins so you couldn't plan time to eat or find a restroom. Stop leading the customers on and reimburse them when you don't deliver your end of the contract."
Pros: "That I got a direct flight to my destination! Which I've never had before."
Cons: "That there was an hour long delay. What if I had a connecting flight?"
Pros: "Plenty of room in the seats"
Cons: "They delayed my flight, so now I get back home really late. Thanks, United."
Pros: "The flight was very good, only drinks and snacks provided as expected-no entertainment provided so not expected. Overall a good experience."
Pros: "Bad weather and a bumping up and down and side to side, wild ride. The flight was delayed because of a broken arm rest on a seat. This delayed the flight and allowed a front to move in, which we flew through."
Cons: "The 45 minute delay to remove a arm rest on a seat."
Pros: "Pleasant crew and all around good experience. I had no problems with any of my flights."
Pros: "Boarding was on time, flight was on time"
Cons: "Grouchy flight attendant. No overhead room for carry on. No coffee. No hot tea. Apparently not well prepared for flight."
Pros: "Departure and arrival were on time."
Cons: "Flight was 2 hrs late"
Pros: "On time but good"
Cons: "My flight was ten hours late and no accommodations were provided. 40% off tickets to hotels and no way to get to them."
Pros: "Seats comfortable Flights on time Good communication between airline staff and passengers"
Pros: "Poor attitude by every united employee I ran into."
Pros: "No turbulence. Easy-in, easy-out"
Cons: "Not much leg room or seat space. Also for over 2 hour flight, no food was offered."
Pros: "It was an easy flight and smooth process. Boarded and departed on time which was great. Attendants at the gate were nice, flight attendants on the flight were nice and helpful."
Pros: "On time"
Cons: "See previous comments"
Pros: "Everything the city is beautiful"
Pros: "We were ontime boarding ,taking off, and arriving at OKC. GREAT FLIGHT."
Cons: "WE DIDN'T NEED ENTERTAINMENT. FLIGHT WAS SHORT"
Pros: "Everything was great. First time using Kayak and first time on United."
Pros: "Everything was very painless from booking to flying! This was my first time flying United and I'm very impressed and excited to fly with them again in the future. I had an hour delay on departure that caused me to miss something but when I called united to move my return flight due to this they handled it great! Based on that alone I feel myself become a loyal United customer! How you handle mishaps means the world to someone like me!"
Pros: "the snack pack was a good value"
Cons: "arriving plane was late so we got into OKC late"
Cons: "Terrible airline ."
Cons: "Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights"
Cons: "That the captain knew he was having problems with the plane and he change flights."
Pros: "Everything went smoothly."
Pros: "Crew was great, captain was a comedian. Pretty sure he broke the speed limit getting from Denver to OKC (95 minute flight took just about 67 minutes. Hey, the pilot told us he was going supersonic) no complaints here. Again, great entertainment, flight didn't last long enough to enjoy the free wifi entertainment."
Cons: "This was a 6 person row plane. As such, with three on each side and more people front to back, I lost leg and shoulder room. At 6'4" & 280 with size 14 feet, you notice these things."
Pros: "Positive crew made even requests for seat changes happy moments. Even got us there 10 minutes early,"