Daily cleaning, installation of cabin HEPA filters on flights from Cardiff to Massachusetts
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Massachusetts.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Massachusetts is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Massachusetts with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Massachusetts up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was excellent - friendly and helpful"
Cons: "Seats in economy too cramped - I paid extra for next seat up from basic economy which covered our baggage but, for some reason, not seats with more leg room."
Pros: "The crew"
Cons: "The screen"
Pros: "Great crew, good in-flight movies. Good food."
Cons: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."
Pros: "Seat was comfortable, good movies, etc"
Pros: "Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent"
Cons: "No. Keep up the good work!"
Pros: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."
Pros: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Pros: "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Cons: "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."
Pros: "The crew was outstanding and the good choices were excellent"
Cons: "The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system"
Cons: "My bag was damaged in transit"
Pros: "Limited numbers in the top deck, silence, service and deplaning first."
Cons: "Food has to much of an asian slant."
Pros: "Everything except the food"
Cons: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."
Pros: "Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,"
Cons: "Nothing. Trip both ways were outstanding."
Pros: "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Cons: "Seats were tight."
Pros: "modern comfortable plane, in flight entertainment was good, service was outstanding."
Cons: "food was meh at best, seats in economy are tight and there is no legroom"
Pros: "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable."
Cons: "The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky."
Cons: "luggage never made it to Boston? Don't know who's fault it was.Problem was corrected."
Cons: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."
Cons: "I did not like the fact that my seat was between 2 small children that belonged to a family sitting behind me .It was ridiculous to put a stranger on a 10 hour flight with a 3yrar old on one side and a 5 year old on the other"
Pros: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Cons: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."
Pros: "Good Service. Great attitude of flight attendants..early arrival. smooth flight."
Cons: "despite purchasing 'extra legroom' seats, it was still very, very crowded and tight."
Pros: "Complimentary newspaper Food service"
Cons: "Overhead reading light"
Pros: "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."
Cons: "I have nothing but praise."
Pros: "Great crew, easy boarding, comfortable enough flight"
Cons: "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"
Pros: "Flight attendants were excellent!"
Cons: "No indication of where to go to get to connecting flight. Luckily we had 2 1/2 hours to find the flight."
Pros: "I had a comfortable flight to Tobago. Staff was quite friendly and helpful"
Cons: "We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it"
Pros: "Cool flight, mainly because it was empty. Good food"
Cons: "Seats weren't that comfortable. Entertainment sucked because the screen functions were terrible, very difficult"
Pros: "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Cons: "I would have appreciated another round of hot drinks."
Cons: "A plane from 1960? No entertainment center!"
Pros: "From the check in to the service on board was very good. Staff were polite and respectful."
Cons: "The food was small. There did not serve bread with the meal"
Pros: "We paid extra for more legroom and it was totally worth it."
Cons: "The regular seats were so lacking in leg room that I could not cross my legs, reach the floor to get my glasses when I dropped them, or even get my carry-on out. There is no way to get into the "brace for impact position" with arms over your head and head in your lap! This is really unsafe, not to mention really uncomfortable. The flight was long, so comfort would be nice! Our first flight was regular seats and I was pretty miserable and I am a slender woman 5'6". The extra 3" was great, and we had to pay more on the return trip. The FAA should be investigating seat size and safety on planes."
Pros: "Did not take the flight in the end"
Cons: "My first leg flight was delayed and I booked through kayak on two different airlines and the first airline did not communicate with the second airline so 5 passengers ran to make the change and arrived 1 min after the jetbridge to get on the plane was pulled away. It was incredible frustrating and could have very easily been avoided with communication from the airlines"
Cons: "My headphones and those of my neighbors did not work."
Pros: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Cons: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."
Pros: "I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on."
Pros: "The food was surprisingly ok and the seats in PE were comfortable, plus there were two USB ports, perfect!"
Cons: "Being woken up to be asked if I wanted to eat, twice! If I wanted to eat, I wouldn't have a sleeping mask on my face, or be asleep! Plus, upper class and premium economy didn't board first."
Pros: "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"
Pros: "Flight attendants were nice."
Cons: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"
Pros: "The whole flight was great quick boarding, lots of leg room, good entertainment, a USB charge port, good lighting, and the crew was very nice and helpful. I enjoyed the flight and would like to fly Virgin Atlantic more. Finally, you are the 3rd best flight, I have ever take, and the 2nd best airline I've been on. Flew Business Class on Swiss Air once to Geneva (#1) and all the flights I have had with Porter Air are comparable to your airline, but the free cookies and beverages at Porter's terminal in Toronto wonderful."
Cons: "A couple things went wrong on this trip, my checked luggage got misplaced for a day, and a nice women in baggage claim told me what was happening and a nice man handled my claim and my bag has now been returned to me. The bigger thing is my flight bas delayed taking off by 3 hours. Let me start that I would rather have a part replaced on the runway then not, safety is paramount. The fact is my flight took off 3 hours late from London (VS11), and got to my destination (BOS) 2.5 hours late. Kudos to the flight crew for getting me to my destination faster by gaining a little time. Plus, since BOSTON was my final destination it was all fine this time. But if I had had to get home to the elder person I take care of or my teenager it would been a problem. Again, I'm annoyed, but I do understand the reasons and they are valid and preferred. I have heard that airlines to keep their flight rating high, wait for planes to leave the gate on time and then do repairs on the tarmac. If this is still a SOP for airlines you should change the way the statistics are collected and figure out a way of not perpetuating this type of disincentive. This is just hypothesis on my part, and my whole trip had little negatives."
Pros: "reservations easy to make (like most other airlines) A water bottle, blanket, headset & sleep kit on each seat. Seats were not so close together in coach that your knees were against your chin if the guy in front of you put his seat back. The planes I was on To/from LAX-BNE felt very spacious because of the interior height. 2 free checked bags."
Cons: "The food was mediocre--doughy stuff for both meals Not very tasty. The entertainment selection was nowhere near as good as on other airlines. Very Australia-heavy music, old films & TV shows available, as well as some new ones. But no live TV channels, not even current news."
Pros: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Pros: "The vegetarian meals, leg room and comfortable seats, wifi tv entertainment, kind and courteous service. It made the trip more comfortable! Thanks!"
Cons: "The domestic flight in PNG was cramped, but the flight attendant was very nice and helpful"
Pros: "The cabin crew were very obliging and attentive. The seating was very reasonable for coach."
Cons: "Hand luggage was excessive and the overheads were full and the flight was not full."
Pros: "Plane was new or newly appointed interior. Bin space very adequate. Lavatory larger than usual. Crew was friendly. Dinner choices good and quality better than norm in American carriers."
Cons: "Snack and breakfast were odd, centered somewhat on dairy products (annoying if lactose intolerant)."
Pros: "Top notch for a long economy class flight. Great new plane!"
Pros: "Major issue: No information in advance of problems associated with transfer at Heathrow that required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."
Pros: "Virgin always provides the best, friendliest, coolest service!"
Cons: "The food is pretty low quality, but I understand the logistics constraints of feeding many people in a small space without kitchen facilities! Also the wine choices are superior to other airlines and I look forward to that. I normally plan ahead and bring my own meals whenever traveling by air."
Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Cons: "Flight got cancelled"
Pros: "Just as I expected. And I made my last connection easily."
Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Pros: "Everything OK"
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Cons: "Not happy to pay extra money for my case"
Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"
Cons: "Food and one bathroom out of service makes an awful flight"
Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Pros: "Booked extra room seat which gave me good room for seating"
Pros: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Cons: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Cons: "Bit cramped for space"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Cons: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "Very friendly and helpful personnel."
Cons: "I don’t like the limited choice of drinks on these short KLM flights."
Cons: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Pros: "Cabin crew very pleasant"
Cons: "Lost our bags, little sympathy from staff"
Cons: "old plane, tight and uncomfortable"
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "Everything - Checkin, crew, food, entertainment"
Cons: "Klm flight has very congested seating Getting information about eticket was pain"
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Pros: "captain was great."
Pros: "Excellent service"
Cons: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Airlines flying from Cardiff to Massachusetts have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Cardiff to Massachusetts
Masks required on board, masks provided on flights from Cardiff to Massachusetts
Social distancing seating
Middle seats unavailable to book on flights from Cardiff to Massachusetts
Testing for antibodies, testing for symptoms for flights from Cardiff to Massachusetts
Waiving of change fees. Search flexible flights from Cardiff to Massachusetts