Daily cleaning, installation of cabin HEPA filters on flights from Chattanooga to Europe
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Europe.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Europe is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Europe with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Europe up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew was really nice and very attentive."
Cons: "Not a lot other than better choice of movies and music. Super airline as always"
Pros: "Amazing aircraft! Amazing crew!"
Pros: "Qatar is the BEST First Class airline in the world."
Cons: "Everything was amazing!"
Pros: "Because I was in the bulkhead seat - it was good."
Cons: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("
Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."
Pros: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"
Pros: "They greeted us in Georgian at the gate during boarding, this was very nice."
Cons: "Entertainement could have been better, there was no in flight entertainement at all. The food alos remains to be improved."
Pros: "Short flight. Attentive crew"
Pros: "I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies."
Cons: "I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding."
Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Pros: "So many movies to spend flight time with great crew"
Cons: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Cons: "Everything ok"
Cons: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"
Pros: "Punctual,taxied in time,generally food was good, landed twenty before time. There was head wind otherwise it would have landed earlier. Additional toilet may be considered. Thank"
Cons: "Additional toilet may be considered"
Pros: "price, comfort, food"
Cons: "arrived late, causing connection stress"
Pros: "It arrived on Time."
Cons: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Cons: "Lack of crowd control at the gate during boarding. Ihad to"
Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"
Cons: "They cancelled my trip"
Pros: "5 star service"
Cons: "no wifi"
Cons: "Plane was full with some annoying passangers near me. The plane was not very new/clean."
Pros: "very nice crew please have good dessert"
Pros: "Crew was good, they were trying hard to keep customers happy."
Cons: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."
Cons: "Seats and legroom too small"
Pros: "Worst customer service"
Pros: "The movie selection was good."
Cons: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."
Pros: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Pros: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Cons: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."
Pros: "Food was good for once"
Cons: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"
Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."
Cons: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Pros: "Good service, good entertainment options, modern aircraft"
Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Pros: "The seating, crew members, and entertainment was really good."
Pros: "Food and entertainment"
Cons: "There was a rude counter staff when we checked in in Singapore."
Pros: "Staff was excellent"
Cons: "More selection or choices like international food not like focus on Indian food"
Pros: "Exceptional Service Great Food New Planes Overall excellent"
Cons: "The seats are terrible."
Pros: "Everything was good ... we were on time .. no delay so .. perfect !"
Pros: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."
Pros: "It was nice service and hospitality"
Pros: "Rhank you dear Qatar for excellent customer service"
Pros: "The food"
Cons: "My seat did not incline"
Pros: "Great flights. Lots of room in economy, which is needed for a 14 hour flight. Also excellent personal entertainment system in the seat. This was my first flight on Qatar airlines. I will definitely book on Qatar again."
Pros: "The plane was steady on both flights I went from Kuwait to Doha to DAR. It would be good to note getting a visa in DAR is not a quick process and make sure to bring USD with you as they only take cash."
Cons: "The food wasn't particularly my taste of food, but was still decently prepared. Also note the grapes have seeds, interesting as I am used to seedless grapes in the USA."
Cons: "Bigger seats the new ones are way to narrow"
Pros: "Impressive service... amazing crew, very friendly and professional"
Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Pros: "Lovely crew, very helpful"
Pros: "The crew!!"
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Pros: "Nice people and good service"
Cons: "Not much"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Pros: "Very friendly and helpful crew."
Pros: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Cons: "Boarding was chaotic and congested with not much information or order."
Pros: "Everything excellent. Comfortable seats in business."
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Fabulous trip with friendly, helpful staff"
Pros: "Great service"
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Pros: "Excellent very good"
Cons: "Everting so good ex"
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Pros: "Very friendly and helpful personnel."
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Pros: "Good efficient flight crew friendly and helpful"
Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "The included snacks and the seats."
Pros: "Great food"
Cons: "Sears we're toooo small"
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Pros: "Great crew service. Among the best ever."
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "The bags where damaged from the staff"
Pros: "The staff was fast and curteous."
Cons: "There is not anything to complain about besides the usual discomfort of travel."
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Pros: "Take off and landing"
Cons: "Layover time"
Pros: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Cons: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Pros: "More leg room"
Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Pros: "Polite and friendly service"
Cons: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Cons: "Thé qualité officielle the images"
Pros: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."
Pros: "Excellent service"
Pros: "Had decent room space seats comfortable"
Cons: "My luggage could have arrived for a start"
Pros: "great food, entertainment and seat comfort"
Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Pros: "Nice staff. Flight on time."
Cons: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"
Pros: "Crew members"
Cons: "Up to 1 hour late and they leaved my baggage in Paris"
Pros: "Good quality flight"
Cons: "But delayed and lost baggage"
Cons: "Old plane."
Pros: "Flight on time"
Cons: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Pros: "The crew worked hard, but the food was below the French standards."
Cons: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."
Pros: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Cons: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Pros: "Great food (Economy class). Good Service"
Cons: "Not enough bathrooms on Economy class area due to aircraft design."
Pros: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Cons: "I just expected better toilet bag for business but what was given out was just basic."
Pros: "Boarding this large plane went relatively quickly and orderly."
Cons: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."
Cons: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."
Cons: "No offer of snack with no egg in it."
Cons: "Couldn't make the connection....Overall....an aweful experience!"
Pros: "Standard on most parts with pleasant staff"
Cons: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."
Pros: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Cons: "The room between seats is unbearable."
Cons: "no vegeterian sandwiches very disappointed"
Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Pros: "The food, the service and everything else is fine, quite good."
Cons: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Pros: "Cabin crew very friendly and caring."
Cons: "Airport services and lounge are OK."
Pros: "Seat comfort in business class Professional and friendly crew"
Cons: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Pros: "Short, lots of leg space"
Pros: "The crew was very nice and helpful."
Cons: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Cons: "the food is terrible."
Pros: "Good service all around, personnel pleasant"
Cons: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Pros: "Arrived on time"
Cons: "Cattle car accommodations"
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Pros: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Cons: "A delay was not ideal but nothing to worry about since the flight arrived on time."
Pros: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Cons: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
Pros: "I like the service of AF"
Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Cons: "Left a little late for no apparent reason."
Cons: "Late as usual"
Pros: "We eventually left."
Pros: "Really a nice meal and good service"
Pros: "Seat 5A was great"
Pros: "The wine"
Cons: "Thank you"
Pros: "not atg all"
Cons: "I paid for a preferred seat and the passenger seated next to me was so large that he could not buckle his seatbelt and totally squished me into the window. I called the stewarddess over and I was haphazardly moved to an aisle seat next to a smaller passenger. I was then bumped into repeatedly by"
Cons: "Waiting for 30 minutes a Dublin to dock."
Cons: "Legroom was a bit cramped for a tall person"
Pros: "Went on time and looked after very well"
Cons: "Going over leg room, a bit tight"
Pros: "The staff were very friendly and helpful"
Cons: "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."
Pros: "Things went very smoothly."
Cons: "Long layover"
Cons: "Late taking off. Almost missed my connection"
Cons: "Seats are small, tight and don’t recline much."
Cons: "For our delay with no information"
Pros: "Movie selection, drinks"
Cons: "Kayak/JustFly charged us a fee to pre-select our seats which was appealing traveling with a baby. However, upon checking in, we found that the seats were not reserved and the fee was a marketing ploy. The airline attempted to separate our family of 3, but luckily it was not a full flight and we were able to sit together with no help from Kayak, JustFly, British Airways, or American. Kayak/JustFly made the experience of traveling overseas with a baby more challenging than it otherwise would have been which is a terrible way to conduct business. We will never be using these services again and will tell family and friends to do the same."
Pros: "Everything was okay and scheduled for me, I just walked into the airline and showed my passport"
Cons: "I would like to get a 24 hour before remainder and chance to pick my sits!"
Pros: "Plane and staff were great. Very easy boarding process and we landed early in Dublin airport after an hour delayed take off. Food and staff service was very good, no complaints."
Cons: "No idea how they messed up the take off and landing times so greatly. left an hour late and arrived an hour early. No personal entertainment screen and plugs were not working."
Pros: "All is well."
Cons: "No worthwhile complaints."
Pros: "Excellent service. Loved the tv screens with the remote. Exclennt flignt"
Pros: "Got to pick my seat. Got food. Spacious. Timely. Friendly. And best of all.. the middle seat was open and I got some extra leg room!"
Cons: "Hey for airplane food I can't complain. Especially since I didn't even know I'd be getting any. (For free!). The chicken and mashed potatoes were a little funky but still ate and enjoyed it."
Cons: "it was cancelled "mechanical" sure heard that one before"
Cons: "Too tight, seat was uncomfortable, food was bland"
Pros: "There was a lot to see"
Cons: "The screens were severely delayed and frustrating."
Pros: "I appreciated the American Airlines crew at the gate in Chicago, who helped us to get two seats together. The flight crew was excellent as well."
Cons: "Not being able to choose our seats beforehand."
Pros: "Nothing whatsoever"
Cons: "I was confused by the Brot"
Pros: "Prompt and curtious"
Pros: "The food was good and the flight attendants were great."
Cons: "No personal entertainment, just the old TVS every 6-8 rows."
Cons: "food options, departure delay"
Cons: "We booked a round-trip flight on AA from Philadelphia to Dublin. Due to changes in our travel plans we revised our flight dates. The phone customer service rep who helped me make the changes, assured me that the AA policy was to group families together after she informed me that I could not choose our seat assignments at that time. Arriving at the Philadelphia airport, we used the self service kiosk to check-in. The issued boarding passes put my wife and me in different rows on one side of the plane, and our nine year old son on the other. I asked a roving AA customer service rep if it would be possible to change our seat assignments and explained what we were told when rebooking. She waved vaguely in the direction of the baggage counter, and told us we could change our seats when checking our baggage. We brought out baggage to the counter and informed the customer service rep working there what we were told by the kiosk and phone representatives. She immediately yelled at us and told us to calm down, even though we were merely asking and explaining. Each time we attempted to explain our situation or ask where we could seek assistance, she bristled. Finally, she told us we should go to the main check-in counter because she could not change seat assignments. The check-in counter rep was very brusque. She said she could not change anything because we had boarding passes and should accept the locations because it was an international flight; however we could ask at the gate if changes could be made. At the gate, service was provided for three flights - Dublin, London, and Manchester(?). We stood briefly in line and were motioned up to a desk for the London flight. I informed the customer service rep that we were travelling to Dublin, and what we were told by the previous AA representatives. Without checking to see if was possible to seat the three of us together, he told us that he could only put my wife and son together. Somewhat relieved, we asked him to revise their seat locations. He made the changes and handed us our new boarding passes. As we walked away from the counter, I noticed that the new boarding passes were for the London flight and did not have my wife's or son's names. We returned to the counter and told him that there had been mistakes made. He immediately snatched the passes from us and berated us for not telling him that we were not going to London. I told him that we had told him of our destination as soon as we approached the counter. He retrieved our original passes from the trash and told us to wait for the Dublin flight reps to arrive. Immediately, I called the AA toll-free number and informed the phone agent of all that had happened. She was able to locate two seats together for my wife and son, and told me to inform the gate reps of the information. Because of character limitations I cannot tell of the counter rep who was an angel and managed to seat the three of us together. Thank you!!!"
Pros: "I liked that we got into Dublin earlier than expected. I really liked the amount of legroom-- It's rare for me to be able to sleep and I did. Thank you!"
Cons: "nothing to complain about--"
Pros: "Food and "free" drinkscomfort of seats overall"
Cons: "Comfort of seats in which to sleep"
Cons: "7 hour flights must have good entertainment facilities like individual screen wherein you can choose your own. I don't normally get a good sleep on planes so a good entertainment is a must for me..."
Pros: "Free alcohol and good passenger friends and friendly service."
Cons: "No outlets for phones"
Pros: "Gave us plenty of food and entertainment"
Cons: "the touchscreen for the inflight entertainment wasn't working properly - slow/unresponsive on the right side - and the announcements were deafening over headphones"
Cons: "Wasn't able to catch up this flight because of the cancellation of the connecting flight."
Pros: "The crew were beyond excellent and tried to help with the seats. They were also very apologetic for the seat issue."
Cons: "Our seats had no power and couldn't adjust. The crew manually did it for us but we never got it to go close to flat. We were on an old 757 which is such an embarrassing product for AA compared to the new or refurbished planes."
Pros: "The seats were comfortable and entertainment great"
Cons: "No complaints!"
Pros: "Seating way too tight"
Pros: "This was the roughest flight I have ever been on, it Was so awful I opted for greyhound going home also being made to check my carry on bag was not cool."
Cons: "The constant turbulence ,having to check carry on bag"
Pros: "The flight was very smooth. No delays or last minute surprises."
Cons: "Person next to me didn't say much. Not the airlines fault."
Cons: "the plane was old and uncomfortable. No entertainment although it was a long international flight."
Cons: "The plane had no TV in front of the seat for a international flight, the space was tiny as well. I could never recommend this to anyone else."
Cons: "a little difficult to check in on line as we booked through Finn Air but was AA operated therefore the many reference codes did not work and had to call agent but got it worked out."
Cons: "When we arrived to Chicago we discovered that the airline had tried to "fix" out connecting flight and in the process I was accidentally removed from the same flight as my husband and we were both forced to take detours through London since we had missed our direct flight. Our checked baggage was lost for 2 days. The London airport has more strict rules for carry-on bags and liquids so much of our items were confiscated and the worst part of all was being told at the gate in Chicago that they didn't know why I was removed from the flight but that I would not be allowed to board because they couldn't reach anyone at the American Airlines desk. We pleaded for help for over an hour and were basically asked to sit down and be ignored. I was sobbing when my husband and I were separated and we were worried we might not find eachother in London or in our final destination of Dublin since we had no cell service."
Pros: "Nonstop flight food service entertainment choices"
Cons: "This flight was run by American Airlines. That was never communicated to us. We had to figure it out on our own. We booked a Finnair flight, then had to figure out that it was actually American. This was incredibly poor communication and should have been handled differently."
Pros: "It was fine. I don't really like to fly because I tend to get queasy. The pilot missed all of the pot holes. There were not any crying children or loud talkers. Bonus! If I could have propped up my legs on the seat back in front of me it would have been perfect!"
Pros: "Good value"
Cons: "Poor food quality"
Cons: "The food.... But you already know that, don't you."
Pros: "Food, entertainment and free checked bag. Can ask for more!"
Pros: "Boarding was seemless and nice"
Cons: "There was a delay which was communicated, inflight entertainment could have been better"
Pros: "The facilitie to board"
Cons: "They no have entertainment"
Cons: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Pros: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Cons: "The lack of education and polite of the Stewart is a minus on that airline"
Cons: "Nothing !! Thanks for everything"
Pros: "Good seat"
Cons: "Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers..."
Pros: "The people"
Pros: "On time departure and arrival early by an hour."
Cons: "Seats were quite uncomfortable."
Pros: "Great food on this long haul flight. Business class lounge was nice. On time flight."
Cons: "Very slow & chaotic boarding process."
Pros: "The movie/tv selection was extensive"
Cons: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."
Cons: "Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall."
Cons: "At the checking counter they couldnt find my tickets reservation. Took forever to check in."
Pros: "Liked that each seat had its own screen for viewing and the selection of movies."
Cons: "We specifically paid and picked seats in advance towards the front of the plane and when we checked in at the counter the day of they reassigned us to different seats that they choose at the back of the plane without giving us any type of explanation for doing so. What was the point then in charging us extra to pick our seats?! Also when the person in front of you reclines their seat back you are left with very little room."
Pros: "First time flying El Al. Hopefully my last. They delayed the flight to give three people - two of whom were ladies iver the age of fifty - intensive security screens. I was given one as well. They took my laptop, one of my pbones, my tanlet, and my headphones. This would havr neen bearable if El Al invested in its cabins, but that doesnt seem the case. The headphones provided were similar to models from the 90s (and worked just as well), there was no individual screen for entertainment, and the seats were exceedingly cramped. At least the Wi-Fi was free."
Pros: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Cons: "Iberia charges for everything in in-flight service (even soft drinks)."
Pros: "Left on time."
Cons: "Plane is extremely old and should be put to sleep. Business class on this plane means younger an empty middle seat and narrow standard seats. Not worth it for business, check airplane model before you book."
Pros: "This trip would have been another good experience for me flying with Iberia if it wasn't for the man that was sitting behind me. He didn't want me to recline my seat because he wanted to cross his legs... I told him that the guy in front of me had his seat reclined all the way and I wanted (sort of needed) to do the same, then he got aggressive with verbal abuse, called me names and he punched my seat. So I called the flight attendant and told her about the incident. She was nice and calm and told the man in a very respectful way that I wasn't doing anything wrong and he should not behave in an aggressive manner, etc. The man kept mumbling insults addressed to me while talking to his wife and making sure I was hearing it.... And he kept kicking my seat every now and then, and made a fuss every time he went to the toilet. He really ruined my flight experience to New York."
Pros: "Premium economy was very comfortable on Iberia. Their advertisements are true. We also got a great fare. Checkin at Madrid was pretty quick and security moved right along."
Cons: "Getting on the plane was an adventure. Note clear where they wanted groups to go. Food was ok; drinks limited in choice."
Pros: "Food was good Entertainment system is very good. Good selection of movies with good sound Crew does a fine job"
Cons: "I am an American who flew roundtrip Chicago - Madrid. We (family of 3) still haven't received our lost luggage from 2 weeks ago. When we checked in at Madrid, one staff told us to ask about the luggage downstairs at the luggage retrieval, which we are not allowed into. I came back and another staff woman told us to immediately go through immigration, because it takes so long to get through. Since our luggage appears to be lost for good, we will never take Iberia again. Madrid airport is a nightmare! We arrived at Madrid airport 2 hr 20 min. before our flight. Because the distance from the check-in counter to the plane is unbelievably far, and we all have to wait in very long lines, and then take multiple trains, escalators, and finally a bus, and U.S. passengers have their passports checked twice in long lines, we got on to the plane barely in time, on "last call" 30 min. before it took off. We will never fly through Madrid again! On any other trip from Spain overseas, we will choose some other city in Spain to leave from."
Pros: "Emergency exit seats. Very narrow though."
Cons: "I don't know what they served us. I wouldn't call that food. Breakfast was even more depressing than dinner. No entertainment system, except those collective screens – everybody needs to watch the same movie. Staff was rude and flight was 2 and half hours LATE."
Pros: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"
Cons: "Take off was delayed for six hours and Iberia's representative in Madrid told me me missing my train to Valencia is not their problem and Iberia will not reimburse me for the train nor the Iberia flight I had to take to get to Valencia. I've been an Iberia's customer for many years. Horrible customer service and poor airline service. Shame"
Cons: "Doctor recommended not to travel but no credit given."
Cons: "My seat was behind a couple with two children that cried and cried and screamed during the flight, couldnt sleep not even with the headphones helped listening to those children crying. Iberia offered to check in my luggage so i can pick it up at my final destination, but my bag never made it. Had to wait two days woth no clothes or work items i needed in my luggage. Overall a very bad experience with iberia"
Cons: "It was not British Airways, they put us on Iberia."
Pros: "Crew were really nice and polite"
Cons: "No entertainment, I can't believe how close the seats are to each other. I'm not a very tall person and my knees were hitting the front seat constantly (and the kness of the passenger seating behind me of course)"
Cons: "Staff was not friendly"
Pros: "The movie selection was okay. The plane didn't crash. Our luggage arrived safely."
Cons: "The boarding process was disorganized and took very very long. Thus we left late. The crew wasn't particularly attentive. We were given seats in the last row and couldn't recline at all for the long flight. Since we booked our seats over six or seven months ago this was a disappointment. Because we were in the last row we got the food last. It wasn't particularly tasty. There was no choice in food. They just dropped some beef dish on or trays. The woman ahead was a vegetarian. The flight attendant told her her only option was to eat peanuts. Extra water was never offered. The breakfast sandwich with ham and cheese was inedible. It was cold and tasteless and difficult to chew. I've been on about 30 international flights. This was one of the three worst ever."
Cons: "They forced us to check our bags at the gate even though we had an international connection to make in London--to continue flying to Chicago. As a result, we had to go through customs and security in London, and would have most definitely missed our connecting flight back home to the States if not for a woman in customs at Heathrow who let us cut to the front of the line. I will never fly Iberia again and will be lodging a formal complaint."
Pros: "Seats and service"
Pros: "It was very slow beginning with taxing to the airport and then disembarking. We stood for a very long time before the door opened. Probably the delay getting to a stop when in the taxi mode was due to the airport crowdedness and not the airlines fault."
Cons: "I paid more to make sure I would have a shorter trip from Tucson to Paris, with only one connection and a less than 2 hour connection in Dallad. Yet, I was in Dallas from 3pm until 8:30pm with my 3 year old who was exhausted and hungry. I guess it was not worth paying more for a short connection."
Pros: "The crew was fabulous! And the ride was on time and had plenty of entertainment."
Cons: "My only complaint is that the seats were very tight in the economy class. We were packed like cattle. I know these were the "cheap" seats but for almost $1500 I would hope for a bit more comfort."
Pros: "They had a lot of movies and games on board. Meals and drinks were free along with blankets and pillows."
Cons: "The man at the front desk failed to scan my bag when I checked it in. My bag is now lost and I have not been contacted yet."
Pros: "The fact I got home."
Cons: "There was around a 6 hour delay and we had very little info as to what was happening next."
Pros: "Best transatlantic flight for a long time. More legroom quiet and delays were communicated well"
Cons: "Would have liked another couple rounds of water"
Pros: "Friendly staff."
Cons: "They lost our bags wnd my whole trip is ruined. I m out thousands of dollars because I have things booked that I cannot go to because I have no clothes and I cannot leave my room,"
Pros: "They gave me a vegetarian meal as requested"
Cons: "Small plane uncomfortable"
Pros: "Movies and food were both very good."
Pros: "The crew was nice."
Cons: "The food was inedible, and there was no individualized in-flight entertainment, which usually comes standard on international flights now."
Pros: "Flights were on time"
Cons: "I am 180cm. I had almost no legroom. Sitting upright my knees were touching the seat in front of me. There was no water nor anything else offered during the flight."
Pros: "My bag did not make it to Madrid. It is still in Pariscand they don't know if it will be delivered tonight Sunday at 10 pm or tomorrow Minday! I have no clothes, no toiletries and am extremely frustrated."
Pros: "On time"
Cons: "Seats hard and uncomfortable. Dinner was terrible. Breakfast ok. Staff somewhat rude"
Pros: "overall terrible will never book with kayak"
Cons: "Over an hour and a half delay No assistance with our connecting flight We missed it by less than 10 minutes I had to pay the cost of the first flight and then pay for business class to get to our destination That's almost $1500 AND we had to wait 6 hours to get on the next plane The crew was barely civil We were dying of thirst Horrible airline"
Cons: "My bag was lost and still has not been found and it has been over 24 hours. I am extremely upset with the incompetency and will not fly Iberia or Vueling again."
Airlines flying from Chattanooga to Europe have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chattanooga to Europe
Masks required on board, masks provided on flights from Chattanooga to Europe
Social distancing seating
Middle seats unavailable to book on flights from Chattanooga to Europe
Testing for antibodies, testing for symptoms for flights from Chattanooga to Europe
Waiving of change fees. Search flexible flights from Chattanooga to Europe