Find cheap flights from Chicago to Tennessee
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CHI — Tennessee
Feb 26 — Mar 51
Round-trip
1 adult
Economy
From?
To?
Sat 2/26
Sat 3/5
Good to know
Low season | August |
|---|---|
High season | January |
Cheapest flight | $29 |
Average price round-trip | $147 |
Good deal round-trip | $61 |
Good deal one-way | $33 |
Best time to beat the crowds with an average 3% drop in price.
Most popular time to fly with an average 16% increase in price.
Flight from Chicago Midway to Knoxville McGhee Tyson
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Tennessee
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be November and December. The cheapest month to fly to Tennessee is August.
- Morning departure is around 9% more expensive than an evening flight, on average*.
FAQs - booking Tennessee flights
Top 5 airlines serving from Chicago to Tennessee
Scores according to KAYAK customer reviews8.4
SouthwestOverall score based on 14516 reviews
8.6Boarding
8.3Comfort
8.9Crew
8.0Entertainment
7.8Food
Airline reviews
I loved the show this crew put on. They were all hilarious and I really needed the laughs.
I loved the show this crew put on. They were all hilarious and I really needed the laughs.
Cons: "I am a frequent SW customer and normally love this airline. On this particular day however, the plane was loaded and ready to go for 7:10am departure, but we sat at the gate, and sat, and sat. Finally, at 7:25 the cockpit informed that SW had decided to add additional cargo - so the flight was intentionally delayed without consideration for connecting passengers (I had a 50minute window in Nashville with change of terminals required). All the while, the crew was whooping it up in the cockpit with the flight crew with no further explanation. In total, we were 25 - 30 minutes delayed."
Pros: "Cool"
Cons: "Cool"
Pros: "Colleen was amazing!"
Cons: "Snacks for gluten-allergy passengers, please."
Pros: "Yes"
Cons: "Nothing"
Pros: "Everything"
Cons: "n/a"
Cons: "This flight was terrible. Both legs of the flight were delayed due to non weather related events. We boarded the plane from BWI to PVD and sat for 1 hour at the gate while we were told we were waiting on 13 additional bags from late arriving flights to be loaded onto the plane. When I arrived at PVD my checked bag as well as the bags of several other passengers had not been loaded on to the plane. I spent an additional 1/2 hour or more locating a representative for my lost baggage. The lost baggage representative could not locate my bag and told me that she could not see information about where it was and I would have to contact the airport. I now have to be available during a 4 hour delivery window for my baggage delivery. Customer service is not available outside of business hours. I understand that bags get delayed, but to tell us the entire flight was delayed for 1 hour to load bags and then not have the bags arrive as they should is very misleading. To have a delayed baggage representative on the phone that can’t access the same information about my bag as the representative at the airport sets a very low standard. This is the last time I plan to fly with Southwest. I have lost confidence in them as an airline."
Pros: "Crew was great"
Cons: "The SW Checkin system needs to me re done"
Pros: "Arrived 25 mins early!"
Cons: "I like Southwest. Plane was comfortable. Staff was very friendly and the 2 free bags is awesome. That means the overhead is not packed."
Cons: "Excelente"
Cons: "Nothing. Everything was excellent."
Cons: "Truth is I miss that flight had to book a later one"
Cons: "Wi-fi not working well"
Pros: "Timely boarding and departure."
Cons: "Nothing."
Pros: "Friendly crew... more leg room than some"
Cons: "I really do not like hunting for a seat"
Cons: "Boarding area was in a very cramped area. Flight delayed."
Pros: "Beats driving anyday! Fun crew!"
Cons: "A snack and drink would have been nice!"
Cons: "On time"
Cons: "Had a 1.5 hour delay due to a mechanical issue."
Cons: "Savvy travelers likely knew today would present possible delays so that was inevitable. However when we boarded the plane and the cabin was closed, even I expected to depart close to our announced delayed time of 925p. But after a considerable wait and no word, finally we were told, around 940p, that we were waiting on 20 passengers and their luggage from a connecting flight. If that was the case to begin with, why board is early in the first place? Why not just tell us we’d wait till the connecting flight arrived for the rest of our passengers to join us? Instead, we waited on the plane, and even once the passengers were on board we THEN had to wait for their luggage AND the paperwork to be dealt with! A 1205a arrival became a 1a arrival, and then (no fault of Southwest Airlines), we had to deal with one luggage carousel pickup at Logan. It was a horrible end to a long night of travel."
Pros: "It was short"
Cons: "Heat not working on aircraft. Crew unfazed by it."
Cons: "This boarding process was the worst I've ever seen, I think every individual on the plane was frustrated. They team obviously missed a huge opportunity to continue the boarding process smoothly. There were people putting smaller items and folding their coats up into the overhead bins so there wasn't enough room for anyone in boarding group C, and the end of B. Everyone went to the back of the plane looking for more overhead bin space when obviously if the flight attendant at the back would've communicated to the front then they could've checked backs and we would've only left 30 minutes late not 50."
Pros: "Had an early morning flight, boarding started on time and was very quick and easy. I was able to get a good seat on the plane pretty easily. Also, deboarding was easy and efficient."
Cons: "The planes are always too cold."
Pros: "Flight attendants worked the entire flight, serving water, then regular service, followed by seconds, and water again. They literally served the entire flight."
Cons: "The crew boarded us on the plane, and we were then told that we were waiting on a part. Waited on the tarmac for about an hour. We were boiling on the plane. I thought once we got in the air, they would turn on the air and the plane would cool down. It did not. This was the most uncomfortable I've ever been on a flight."
Pros: "Speedy boarding, on time takeoff, early arrival as usual."
Cons: "Temperature control was lacking, and this seems to be a common thing on southwest flights. I would rather be cold than uncomfortably warm. The air circulated was warm, and didn't smell too great either."
Pros: "Didn't crash."
Cons: "In wheelchair and needed assistance boarding. In fact there were 3 of us and no assistance. They started boarding others and then that made it difficult to board. I felt neglected and in everyone's way. No food available on flight to purchase. Because of time difference, after landing and customs check, I was hungry but didn't think I had enough time to get anything. If I had known the plane was delayed, I would have gotten something to take on board. I arrived at Ontario Airport at 10 45pm which was 12:45pm by my stomachs time and I hadn't eaten anything since lunch."
Pros: "We were going to BUF for a wedding, connecting thru MDW from PHX and we had what looked like an emergency back at home. My husband got on the plane to BUF but I stayed at the MDW gate to see if I could resolve the issue or if I had to turn around and go home. The gate crew was so nice, helpful and understanding. They knew I might have to go home so one of the them asked if I had keys for our car back in PHX - I did not need keys but I needed garage door opener to get into my house and my husband had everything. So the gate crew member got on the plane, tracked down my husband and got the opener for me. The gate crew encouraged me to keep calling folks at home to see if we could fix it and one of them even found the next flight to BUF and told me there was room on it and they could get me on. Their demeanor was so calming and helpful, just what I needed as I was freaking out about the issue at home as well as missing a wedding in BUF. The gate door was closed by the time my home was resolved but the gate crew again assisted me - they told me to call my husband and see if he could get someone from the flight crew to let me on since folks at the gate couldn't do it (the door was closed and they had no access). The flight crew let me on! Minutes to spare, but I got on and my husband and I both made it to BUF. If it wasn't for the amazing gate crew, helping me out, offering suggestions and just being an overall calming influence, plus the flight crew who opened up the gate door for me, our trip could have been a disaster. So much love and thanks to everyone at SWA that day!!"
Cons: "Nothing - I love SWA!"
Pros: "SWA works like clockwork"
Pros: "Flight was right on time to leave. Boarded the plane and all"
Cons: "Boarded our plane but seat on the port for 3 hours till we could leave to the runway. Wish they would had told us to wanit in the airport instead of the plane. We were stuck using the bathroom in the plane that sucked"
Pros: "Southwest is now my favorite airline. They have the best crew ever and they got the process of boarding downpack."
Pros: "The crew seemed to be having fun and was working well together. It always makes me happy to see people enjoying their job, no matter what their job may be."
Cons: "No complaints."
Pros: "The flight was smooth; take off and landing were easy; the plane was clean."
Cons: "There was some rain that delayed take off; first 30 min., then an hour; then 2 hours; then over 3 hours. The crew did not give updates. When there were updates the speaker system at MDW was so faint that it could not be heard. Awful job Southwest."
Pros: "We were running a bit late and it was the easiest airport to get through tickets, security and boarding"
Pros: "The on board entertainment was nice"
Cons: "They had us leave 30 min later than scheduled because so.e of their mechanics wanted to ride the plane to Boston. No regard for the passengers or their time constraints."
Cons: "Cramped seating flight was just about sold out"
Pros: "Quick flight"
Cons: "Boarding and the seat legroom was terrible"
Pros: "Well organized. Pleasant crew."
Cons: "No issues"
Pros: "Really good service security was fast staff were lovely"
Cons: "Not enough usb charging points spread around the airport."
Pros: "On time"
Cons: "Southwest computer system lost my TSA Precheck and A List status AND their checkin kiosks wouldn't issue my boarding pass. We nearly missed our flight because of the compounding effect of these problems. Then, on the flight my four year old was complaining of being thirsty from all the running we had to do. After asking the flight attendant for an extra apple juice, the flight attendant went back to his station to get it but never returned with the juice. When asked about it later, the flight attendant shrugged and said everything was "locked up.""
Pros: "Departed perfectly on time, friendly and professional crew, arrived ahead of schedule"
Cons: "No entertainment, but not really an issue for 2 hour flight."
Pros: "Delayed by 2.5 hours - every 30 minutes or so we got an update saying it'd be another 30 minutes"
Pros: "I got home"
Cons: "Zero entertainment; zero meals (snacks only); cup of soda; couldn't sit with family because boarding pass was at the end of the "Bs." Very uncomfortable."
Pros: "The flight took off and landed without me being harmed in the process."
Cons: "The flight was delayed almost an hour and they didn't update the departure delay until I was almost on the plane. The gate changed twice, but they did manage to update that. Once we landed, our gate was occupied by another plane. After 20 minutes, I finally got off the plane only to find that the baggage claim was never posted. 30 minutes later, I went to the ticket desk, and then they announced the baggage claim. I'm not upset about the delays, but I'm very annoyed with the lack of communication."
Pros: "I liked one flight attendant who was kind and quick to help me clean up hot cocoa that her coworker accidentally caused me to spill on my clothes, book, in my purse, on my seat and fully onto my lap."
Cons: "I didn't like that the flight attendant who accidentally knocked me while walking down the aisle never apologized for hitting my arm and making my full cup of hot cocoa spill. I felt like she was giving me an annoyed face because I sat on the edge and am a big girl. I'm not that big. I'm sorry the flight was full and I sat there, but Ive never felt like people were looking at me before or judging me. I'm really not that big. Her never apologizing and being annoyed when walking by me made me sadly self conscience. The other flight attendant truly went above and beyond helping me. I've never felt body shamed or like people were judging me until this flight, though. That was sad to experience."
Pros: "Nothing"
Cons: "Latest and last flight into Logan and somehow didn't have a gate to dock into, sat waiting to get off the plane for over an HR. I'll never fly Southwest again. Terrible scheduling on arrival for an expensive ticket, being the last flight, how could we not get off the plane?!"
Pros: "Crew was excellent"
Cons: "Food is now just so so, but that is true for every domestic airline"
Pros: "Crew were entertaining"
Cons: "Boarding was disorganized"
Pros: "The attendants are always so friendly. If you're nice to them they are super nice to you. Flight was great and I would do it again. Other than the grown woman that had a hissy fit like a 5 year old that the middle seat wasn't available next to me because my husband was in the bathroom, it was a lovely experience."
Cons: "I still am not a fan of the pick your seat thing and having to pay ahead to have the option to have two seats together. There were 4 of us traveling together and to get us all together we had to pay an extra $60. Each way. Not a fan"
Pros: "Crew"
Cons: "Plane change boarding procedures"
No entertainment
Alaska Airlines staff members are super friendly and helpful!
Pros: "The crew was very attentive."
Pros: "Crew was very nice."
Cons: "Consistency - nuts on way to Chicago were warm while on way back cold."
Pros: "First class was A+"
Cons: "Not a thing"
Pros: "Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much."
Pros: "Crew did a fantastic job"
Cons: "All was well"
Pros: "Crew was amazing."
Cons: "Flight was delayed, boarding was a little messy."
Pros: "The crew was very nice. Great movies to watch."
Cons: "Late departure"
Pros: "Flight was great. Crew was great. Alaska Air delivers great service!"
Cons: "WiFi was poor"
Pros: "One flight attendant was incredible! I dropped something and she helped me find it."
Cons: "Once getting on the flight we sat for an hour, the seats were very Uncomfortable."
Cons: "Delayed. Flue season folks. If your sick just don’t travel!"
Pros: "Chargers at every seat, ability to text in air, excellent in flight entertainment options, great food options at reasonable price"
Cons: "Crowded, middle seat"
Pros: "Everything went smooth and was great besides the boarding."
Cons: "Boarding seemed to take quite quite awhile, not sure what the deal was but once we were boarded they kicked it into high gear"
Pros: "I broke my foot and was able to arrange a wheelchair. Their staff was great."
Cons: "both our flight to nashville and back to sfo were both hours late."
Pros: "The crew was friendly and the plane was comfortable."
Cons: "The entertainment feature was not working and there was only food for purchase other than one complimentary beverage which I found smaller than most."
Cons: "Delayed departure. I was offered drinks at first then last third of flight was left with dirty glass too long."
Pros: "Had the chance to watch interactions with boarding attendants and other passengers and flight crew. Was always very informative and friendly to passengers, flight crew and ground crew and always seemed informed on what was going on. Flight was great and stewardess' were super friendly and helpful."
Cons: "N/A"
Pros: "Free WiFi for texting, can watch movies on your phone with their app or rent tablets from the airline. Great service overall!!"
Cons: "Could use a heartier snack, they gave cookies and drinks"
Cons: "When two tickets are purchased together I expected seats to be assigned together as well. Apparently this doesn’t happen when booking through a third party site. My husband and I were assigned seats late and in different rows."
Pros: "Crew was very nice"
Cons: "Flight was over booked by about 15 people. Barely got a seat, and it was the middle seat in the very back of the plane. I bought the ticket and picked a seat...it shouldn’t be that hard to be able to board the plane and get a seat. Will likely not fly with them again. Don’t want to risk not being able to get home when I need to."
Pros: "I love Virgin America and was surprised I was getting on one of their planes. I later found out Alaska bought VA out. The moon lighting and easy access to food/drink choices on touch screen is a plus."
Pros: "Nice movies Comfortable seats"
Cons: "Noisy air con Seat not reclining Headphone jack not working No storage space"
Pros: "Flight was efficient and smooth, attendants were all very kind, we arrived early, and my bags made it intact."
Cons: "I was shocked that there wasn't an in-flight meal, or at least more of a snack. It's a 7 hour flight from Chicago!"
Pros: "We especially liked the in flight movies which you could rent on a tablet like device similar in size to an iPad. Also, we appreciate airlines that still board the plane by row starting in the rear. That is the most sensible way to board a plane. Also, I had plenty of legroom while seated."
Cons: "Nothing to complain about."
Pros: "This was a completely booked flight during Xmas week, and the flight was delayed an hour. Alaska Air did a great job of accommodating these difficulties. When I checked in online they had a notice asking if we would volunteer to check bags for free because they knew overhead space would be tight. Once the flight was underway they announced they'd been able to reroute to save us some of that time. And the Alaska Air/Horizon connecting flight was also delayed, most likely to accommodate this large flight. The aircraft is wonderful--the plugs for devices at every seat plus free entertainment piped to our devices really helps to pass the time."
Cons: "Person announcing the boarding needs some enunciation lessons. She spoke too quickly and on top of (or below) other announcements and even kept talking when she was doing something beneath the podium, so no chance to read lips."
Pros: "Friendly staff, comfortable seats"
Pros: "I didn't eat or watch movies, so couldn't rate those. The crew we're pleasant and helpful, and the pilot got us there in one piece, which is the important thing. Then, I managed to leave my suitcase behind, after picking it up at baggage claim. I had just arrived at my destination and realized it was missing, and before panic set in I got a call from someone at Alaska Airlines, saying they had my bag. Excellent! I'd definitely fly Alaska again, and recommend it to others. Eileen"
Pros: "Comfort and quality of the airline is top notch, like its sister company Virgin."
Cons: "A little hard to get onto the WiFi, but once on, it was fine. Hey ... it’s free so overall, still great"
Cons: "The flight attendant went on and on and ON about how turbulent air was reported ahead, just because we're in a smooth stretch doesn't mean we're out of it yet, and so on. Must have been every 10-20 minutes. She just would not stop talking; while her voice was fine in person, over the PA it sounded like a cheese grater taken to my inner ear. I barely slept that flight; it was miserable."
Pros: "Good customer service and comfortable plane"
Cons: "Sat for an hour before take off."
Pros: "Seats had slightly more leg room"
Cons: "Seriously a coffee pot running hot water kept us on the ground another 45 minutes to an hour, very frustrating. There was one flight attendant Jordan that just made me uncomfortable she seemed rude and short even with her co workers. The food looked like it wasn't worth it on flight. Over all this experience made me second guess booking through Alaska and I'm going with the rei credit card instead too."
Pros: "Everyone on my flight were just great"
Cons: "Service"
Pros: "Alaska never disappoints us. We lucked out with a 1/2 full flight from Chicago, so had lots of room. Each of us got a window. Friendly crew and desk staff. Timely return of checked luggage. All good."
Pros: "Crew was very helpful and entertaining. We left about 5 minutes late yet arrived early. 2 rounds of drink service and cookies for about a four hour flight. Tablets available for rent as well as wifi. Would fly Alaska Airlines again"
Pros: "check in at ohare was super easy. Also no security line. Friendly Staff."
Cons: "After push back we waited for about half an hour before we moved to the runway."
Pros: "I was in first class so that's the better experience. I would have been even unhappier in coach."
Cons: "Seat, despite being first class, was not comfortable I asked for a blanket before takeoff and was told there aren't any on board. No blankets for an 8 hr red eye??? No pillow either. Flight attendants never asked if I wanted another beverage after initial service. It was an 8 hr flight. The first class meal was a tiny cheese plate. I was starving. For a $900 1 way ticket, I expect more of this airline Flight attendants seemed like they didn't want to be there. Wasn't feeling the love. it was a 12:30am flight. We are all tired, but c'mon. Smile a little."
Pros: "I try to book Alaska when I can, they have good leg room for a taller person and their baggage fees are not outrageous like Spirit. You can tell the crew is not completely miserable doing their jobs and treat you like a human most of the time."
Pros: "First time flying Alaskan. Out of all the US-based airlines I flew with, Alaskan was the cleanest, friendliest, and quickest."
Cons: "There was no entertainment (movies) on this long flight. Not an issue for me, but I know other airlines typically do have them."
Pros: "Smooth take-off and landing. More leg room than American."
Cons: "The plane leaving Chicago was delayed, causing me to worry that I might miss my connection at PDX...which ended up not being an issue because that flight was over an hour delayed."
Pros: "Crew was wonderful"
Cons: "The cabin was to hot. Was sweating the majority of the flight."
Cons: "Customers should be made aware that animals are on the flight before boarding to safe guard against allergies."
Pros: "First off Bonnie at the boarding gate was phenomenal , She has an amazing disposition ( especially at 5:00 in the morning ) she greeted each and every customer by name and with a smile ! Our flight was delayed for 2 hours as we sat at the gate while problems were fixed . The Captain made sure he kept us informed as each problem occurred and was fixed . The rest of the flight crew remained patient and attentive , which of course kept all the customers onboard calm and patient as well . My daughter just moved to Seattle and if this is the norm for this airline I will continue to use them for my future visits ! Elizabeth"
Cons: "Can I have a refund? My flight has been delayed 3 1/2 hours and then they add another delayed flight to leave from my gate ahead of us. Wonderful."
Cons: "My initial flight was at 0800; I got to the gate before 0800 and was told I couldn't board the flight even though it was still at the gate and was still before the flight time. I had to pay to rebook my flight, spent over $200 in rides to and from airport, had additional parking fees and was several hours late to work. I have many family members who work in flight service so I understand that employees don't like to re-do paperwork; however, being there before the flight time and being denied cost a lot of work time and money. I have always had great experiences with Alaska so this one was quite a disappointment compared to their usual great service. :("
Pros: "Snacks are good and crew is very friendly. Kept us up to date with arrival times. Would fly again with Alaska"
Cons: "With delta, the movies are free. Didn't like that I had to pay for certain entertainment on Gogo"
Pros: "Boarding was super fast and easy. We even had to wait because boarding was done, but had to wait for our departure time. Rarely see that. The pilot pointed out varies sites along the way (haven't heard a pilot do that in years). The crew was very polite and professional"
Cons: "I use airline apps to see what baggage claim I need to go to, because airport monitors are usually too far away for me to see them. And for this particular trip the video boards weren't working.. This made it even harder to figure out what baggage claim to go to. And there were few announcements about it. By the time I heard an announcement most of the bags from the flight were being taking off the carousel by an airline rep. Putting the baggage claim on the app, I think, would have made it a better experience."
Pros: "New equipment"
Cons: "Sparse food."
They made us check carry ons despite the entire aircraft overhead space being empty
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Crew was friendly, seats really comfortable!"
Cons: "Headphones sold for $ 2. Headphones preferably free"
Pros: "Crew was attentive and accommodating."
Cons: "Gates switched 3 times and all bags had to be checked because of a small aging plane."
Pros: "Calm and safe, just like I like it."
Pros: "Short lines"
Cons: "Seating arrangements"
Cons: "The carrots were hard and the bread was cold."
Pros: "Comfortable plane due to few passengers"
Cons: "7 hour delay after flight postponed."
Cons: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."
Pros: "Got to my destination without any issues"
Cons: "Seats/seating area are too small, and I'm not a big person."
Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"
Pros: "All good."
Cons: "Price"
Pros: "The flight was on time, the crew was pleasant and looked like they enjoyed working in the air."
Cons: "Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable."
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Cons: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."
Cons: "Food was blah, not hot and watery"
Cons: "Notify the delay quickly"
Pros: "Helpful"
Cons: "More print media to read on"
Pros: "Crew was great."
Cons: "Couldn’t hear/understand the pilot"
Pros: "Flight attendant in first class was amazing."
Pros: "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
Cons: "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."
Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"
Pros: "The boarding was fast and very well handled."
Cons: "It was delayed"
Pros: "We got on we took off and arrived on schedule just as it should be."
Cons: "N/A"
Pros: "N/A"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable ."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "My bag was roughed up a bit. Protective belt was torn off & signs of light damage."
Pros: "Snacks, cleanliness and crew"
Cons: "N/A"
Pros: "Nothing"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"
Pros: "I was with my friend"
Cons: "Delayed 12+ hours"
Pros: "We had a 2 1/2 delay due to mechanical issues but the crews, flight and ground, did a great job. Thanks."
Pros: "Staff were friendly and boarding was and getting off was easy because flight was super empty. Timeliness was appreciated too."
Cons: "Seats don't recline far enough."
Pros: "I was given a complimentary upgrade."
Pros: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "I needed to run real fast to the connection flight and gladly got there on time."
Pros: "Itwas fast and easy."
Cons: "Nothing. Everyrhing was good."
Pros: "Very friendly and professional gate agent and flight attendant"
Cons: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Pros: "Nothing"
Cons: "Cancelled my flight because I lost one of the arms"
Cons: "Layover"
Pros: "Short flight"
Cons: "Too cold Not friendly boarding agent"
Pros: "N/A"
Cons: "2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am."
Cons: "Had a death in the family and no one would help me get back home"
Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."
Cons: "I am a 5'3" 125# woman who, unfortunately, had a middle seat assignment. The passenger to my right, on the aisle, weighed approximately 375# and took up 1/3 of my seat. The arm was not able to go down comfortably, and when it did it was not usable . The passenger on my left, window seat, was probably 6'7" and had to sit with a man spread in order to fit. I could not move and was extremely uncomfortable. The plane was overbooked so I was unable to move. Therefore, worst flight ever. Plus, I paid for a full seat and was only able to occupy half of it."
I need to go back to waterloo this week
Horrible scam. Make you pay extra for more leg room then switch your seat as you’re boarding to a regular seat. Never fly American!
From the moment I walked into the airport in Chicago to the moment I was walking off the plane in Florida I had an unforgettable experience! I was traveling with my 3 month old by myself and everyone just made sure I was taken care of. I couldn’t thank them enough!
There was no entertainment and again, the seats were very cramped and uncomfortable.
I left my phone in seat 6C or B where I sat with my husband. The lady with the oxygen tank needed help coming back from the bathroom as we were ready to land. We stopped the movie we were watching on my phone to help her and I guess I forgot it. Please, please return my phone. Samsung note galaxy 20 ultra. It is on airplane mode. Thanks so much
While I can understand that the airline industry is a tough business, I did have a horrible experience with American Airlines. This will probably be my last time booking travel with this airline. To start, my first return flight on Sunday July 25th at 5:00 pm, AA 2779, had been delayed for more than six hours and the gate agents canceled our flight at the last minute. This problem occurred due to short staffing and the airline was unable to find a replacement co-pilot. As a result, I had to stay an extra night in Chicago and spend 120 dollars on a Lyft ride-share from the airport. However, I did manage to secure another flight during the following day, AA 4962, and I was happy to finally arrive home. Please take all of this into consideration and I would demand some compensation for the inconvenience.
Too busy trying to sell AA credit cards
This is a very short flight, so there actually wasn't any food or entertainment onboard. Although the pilot had warned of turbulence, the flight actually was quite smooth, especially compared to the VERY turbulent FAT-CHI leg we had just endured.
Pros: "I like American Airlines in general."
Cons: "I noticed there was a disagreement/issue between a passenger and the aircrew, but it was handled quickly when the passenger just left. I understand there are some issues sometimes, but I noticed attitude from three of the flight attendants during the flight. There were three teens in the back that kept rambling about how all planes have bombs, everyone there was turbulence we could go into a spiral, the plane engines could blow up, etc. It was clearly making passengers uncomfortable because they kept turning around and one lady even yelled at them. I'm honestly shocked the flight crew never said anything to them. I wasn't too worried, except that they ruined any chance to get some rest."
Pros: "Na"
Cons: "Did not make this flight"
Pros: "The crew was fine, friendly enough, although I was incredibly disappointed that they didn't force people to wear their masks as they boarded. They also didn't enforce masks over noses--rendering masks useless."
Cons: "The flight was completely full. And people weren't wearing masks as they boarded, and the flight attendants did nothing about that. Also, there was no distancing IN the airport during boarding. It's NOT DIFFICULT to put tape marks on the ground to ensure physical distancing. It is THEIR responsibility to make sure the process is safe, since half of the people seem to not care about distancing (or mask wearing). I'm incredibly disappointed and I will be flying Southwest for the time being: I hear they're better at enforcing distancing."
Pros: "The crew were wonderful and understanding and good sports."
Cons: "There were problems as soon as the plane got to the gate. After the passengers got off the plane, the man at the counter came on the P.A and said it’ll be a few minutes, they’re catering the plane now from the back to the front. The flight crew still needed to get on a preform safety checks. He apologized again. Then it was 8:40, time to take off and we’re still waiting to even board. The man at the counter said again, thank you for your patience and relayed the same message, only this time the flight attendants were walking away from the gate. Around 9 some lady higher up told the man to announce that the flight crew had timed out and stand by crew was on the way to the gate, said sorry again. A little later the man says sorry, there’s a gate change. You’re going to K6 now. When we get to the new gate it’s almost 9:30pm and while we were all gathered at the gate, the flight crew that supposedly “timed out” showed up and proceeded to get on the plane. Passengers started getting mad and saying we were lied to and to just tell us the truth. Chicago PD started showing up. We finally got on the plane but it would be another 30 minutes before we moved because of issues getting our bags off the original plane. We ended up being almost 2 hours delayed."
Cons: "All good"
Pros: "The crew serving the plane didn't look like they wanted to be there. Somewhat abrasive. The entertainment was poor and not very easy to access through your mobile, Iphone and Ipad. If you want to provide a better customer experience, equip all your planes with seats video screens. Passengers on a 4 to 5 hours flight don't want to have to figure out what do to watch a movie or TV. I don't fly American that often, but wanted to give it a try to see the difference between you and the other airlines. I have to say that on the return segment (ORD to SFO), I was not that impressed."
Cons: "See above"
Cons: "Feeling of being cramped"
Cons: "They lost my luggage. They did not allow me to take her whit me in the plane because i did not fit a suitcase that always travel on top because is small suitcase terrible I will never travel again with amercan airlines"
Pros: "Nothing"
Cons: "The cliff notes of this debacle are, inbound flight arrived late to Montreal, I contacted AA social media team to make sure they could notify the gate of my connecting flight, they didn’t after they said they did. Flight arrived in Chicago a little early, I have to wait 15 min for my bags from the valet, I run to the next gate and arrive with 13 min to spare, the gate agent (not nice) goes I’m sorry we already closed the door. I’m like, huh? Then he has the gall to tell me, “well had someone called us we could of held your seat”. That’s when I lost it. Needless to say I’m now flying to Dayton and back to Dallas. That’s in lieu of a 3:50 PM flight TOMORROW!"
Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."
Pros: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Cons: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
Cons: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"
Cons: "This was my final connection from a long flight, we did a line to check in and get our boarding passes, when we got to the gate I found out I didn’t have a seat number asigned but husband did, they gave me one there but of course it was not next to my husband, it was the last seat available at the end next to restroom. The smell coming out from the it was so disgusting even before th first person went in, they should do something to improve the cleaness in the restroom between flights. It would probably take them 30 more minutes to do so, and I would not mind waiting for it even if this was my final flight after 15+ hours."
Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Pros: "Eventually, the actual flight was fine."
Cons: "Initially delayed by 3hours (mechanical) which was American Eagle couldn’t get their “bucket of bolts” to Springfield, MO on time so we missed our flight out of Charlotte to Barcelona. Then we were rerouted through Chicago, but lost our first class seats and were bumped back to coach. This was after I had bought first class tickets for the entire trip only to be told 3 months before leaving that AA decided to switch planes on our domestic flight so there’s were no first class seats. THEN, in Chicago we tried to get first class seats on British Airways which would have been fine but After being sent to another terminal (after the bus to that terminal had stopped running) we were turned back because British Airways wouldn’t accept the boarding pass that AA had issued us. Now, having to go back to the first terminal to DISCUSS all this, we miss that flight and wind up stuck in Chicago for another 24 hours. Then, that flight was delayed by 3 hours, so we lost a day and a half of our vacation."
Pros: "The lady at the counter before we boarded switched our seats for us so our tickets could be together."
Cons: "The seats we had were exit seats right next to the bathroom and it was a night time flight. So 8 hours overnight of constant commotion and people walking by. The flight attendants were blatantly rude and would sit right in front of us and openly talk badly about the passengers. One of the flight attendants walked by and literally just grabbed my drink out of my hand and took it. There was only one flight attendant who was actually pleasant and polite to everyone and her name was Kate. The other flight attendants were just rude and abrasive to everyone and basically would mock people who did not speak English as their primary language. We were both treated okay but I was truly appalled with the way they spoke to some of the other passengers."
Pros: "I liked getting to my destination on time."
Cons: "The one carry-on policy was silly and included personal items. I was told to repack my purse into my backpack which was already full. The boarding staff stood over me and told me to throw stuff away in my backpack and asked why I had packed certain things. I am in the process of moving back to the US from Korea after two years so everything I had was everything I owned in the world - which included some sentimental things like a stuffed animal from my mother who passed away when I was three years old. The most infuriating part of this however was realizing that there was one other bag in my overhead bin. In fact most of the overhead bins had one to two bags and plenty of room. My repacking and humiliation was unnecessary and it was only for the morbid satisfaction of the lady at boarding demanding it. At one point I heard her talking with her coworkers about “why couldn’t they freaking listen. We announced it three times.” Well I had approached the counter prior to arrival and they told me to get back in line when I tried to ask about my purse and backpack. In additional to the frustration of all of that, I received my checked in luggage with a wheel missing. I had just bought it and now I have to ship a wheel from the vendor in South Korea or buy new luggage. Thank you guys so much for letting me know which airline to never fly with again."
Pros: "I got here."
Cons: "Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together."
Pros: "Nothing!"
Cons: "I was traveling today with my daughter, who is 6 months pregnant, my 3 1/2 & 18 month old grandsons, my husband & son-in law on an international flight from Chicago to Manchester. I was very disappointed a 757 was used for an international flight! No attempt was made by staff to accomodate our family with a extra seat for the infant, even though there were a large number of rows with empty middle seats (4 of which were directly behind them!) The 1st indication of the beginning of the NIGHTMARE was when the plane arrived in Chicago and overshot the gate, this caused almost an hour delay! (We heard our crew saying "oops" while looking out the window at the plane arriving & then again when they were discussing it would have been faster if the plane had used a different method to get to the gate again.) This was then followed by a mechanical problem with a frozen water valve, requiring us to be de-iced x2! Then we started to taxi out and again had to return because of a hydraulic problem that required repair. I think we were delayed almost 3.5 hours. The crew did bring a round of water during the onground delays, and offered free drinks later in the flight. The icing on the cake was not getting the stroller back at the gate because there were no baggage handlers. I can't tell you how much FUN that was trying to corral a toddler & 3yr old with all our carry-on bags while getting thru customs! Did I mention in our haste to get off that plane we overlooked my daughter's winter maternity coat in the overhead! May be time to switch to the Friendlier Skies of United for our UK travel!"
Cons: "American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays."
Pros: "The flight itself was fine"
Cons: "I bought the tickets together, but was informed at the ticket counter that i had only purchased tickets—not boarding passes. Boarding passes needed to be purchased by paying extra if my husband and I wanted to sit next to each other. I tried calling the customer service line through kayak and waited on hold for a long time with no indication of wait time. When the gate agent arrived, we asked and were moved to seats next to each other right away. The ticket agent at initial check in was very abrasive and non-solution oriented. if what she was saying was true— that we only paid for tickets and had to pay extra for boarding passes together— that was never made clear during the booking process. It’s unlikely I’ll use kayak again unless I know for sure what I’m buying."
Pros: "Nothing"
Cons: "I chose a package on the cheap flights that has a left hand side for choosing number of baggage which invariably inreases fare depending on the number of baggage and i choose 2 and paid for 2 baggage but the ticket came with 1 baggage and i contacted both by phone call, email and your website but did not get any fsvourable response. Had to pay again at the airport for the extra bag. This is highly unfair."
Pros: "The entertainment was good. Lots of choices. Food was about what I would expect for airline food."
Cons: "The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window."
Pros: "Flight was on time."
Cons: "The first plane was broken and the pilot kept coming to brief the passwngers that it was broken but it may be fixed and so on, it would have been better if he had just let the counter clerk say the plane is delayed due to maintenance. As a customer, i dont need all the rambling explanation every ten minutes about the issue. I was told that we could board another flight leaving in 30 minutes, so i went to that gate, crew was not there and we boarded the plane. We had to de- board and wait for the crew. After the crew showed up, the rest of the flight was pretty standard."
Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."
Pros: "*finally* getting rebooked"
Cons: "The aircraft was downgraded, so there were 12 "overbooked" seats. The flight was delayed several times, with each new delay only being acknowledged after the previous departure time had already passed. Eventually, the flight was "delayed" to 3:15, but then it was bumped BACK to 2:45, so one woman ended up missing the flight because she had gone to the lounge based on the 3:15 departure. I accepted a voucher, but as the original flight kept getting delayed and I couldn't receive the voucher until the doors closed, I almost missed the flight I was rebooked on. If airlines would just communicate better (e.g., tell us there's a delay *before the departure time has passed*), people would be much more willing to deal with the hassle."
Pros: "It was on time. Crew were very good."
Cons: "Plane seemed very dated. No individual entertainment No USB chargers Not much space"
Cons: "The airline "randomly" selected me for extra security. Even though I have TSA pre-check I was jostled around, sent to multiple security lines without any reasoning and the local Chicago TSA and airport staff didn't seem to know what to do. Once it was figured out I was subjected to what was essentially a cavity search. Again I HAVE TSA-pre-check but apparently that means nothing if an airline flags you. It was an extremely upsetting experience but you were in a situation of either agree to the invasive search or get stranded over 1000 miles from home. I will NEVER fly Iberia again after a cancelled flight and being stranded in the wrong country on the way to my vacation and the horrible security experience on the way back. I seriously may never go to Chicago either after seeing the complete lack of organization and traumatizing personal invasion. I fly a lot for work and have never had such a horrible experience. I would really like to know how many terrorists are caught with these invasive searches and would love to know the justification for sticking your hands inside someone's pants and grabbing their privates after they have already gone through a metal detector AND the body scanner. Especially for someone who has already passed a federal background check to obtain pre-check status. Absolutely ridiculous."
Pros: "Seats quite comfortable. Crew ok."
Cons: "Pitiful food offering and no entertainment at all when on previous 1.5 hour AA flight choice of movies."
Pros: "I have nothing good to say about the flight to LA or the flight back to Chicago from LA."
Cons: "3 of the 4 flights were late, and the 4th was canceled. The canceled flight was due to weather, but AA's response was to connect those of us stranded with a 3rd party vendor - Travelliance - with the promise of a SUBSTANTIAL discount for a hotel (SINCE THE NEXT FLIGHT I WAS GIVEN WAS 17 HOURS LATER!) - and there was, effectively, NO DISCOUNT. I have spent thousands and thousands of dollars with you over the years, but this was a bucker of water in the face. I'm sure I'll fly with you again, but any sort of good will I held for AA is gone."
Pros: "Nothing"
Cons: "In January, we booked a 5:40pm fight through Kayak to Barcelona. July 7th, the day before our flight kayak sent us an email with a different time. Apparently, this flight had been dropped and completely changed to 5 hours later on February 2nd. Kayak didn't care to tell us until the day before. We ended up having to book a new connecting flight which cost us $250. Ive always booked with kayak and now I fear I will never again. I would like a refund for the $250 or a flight stipend. My name is sarah chambers"
Pros: "we landed. flight was on time"
Cons: "Female flight attendants were rude. I think that if they would have smiled, their faces would have cracked. Even a complete stranger said to me, while waiting for the restroom, "I think that they hate us". One young male attendant was friendly and I believe that he was training. I fear for his training experience with this group of women. One of the lavatories was out of order {....on an international flight! Are you kidding!?!}. I think that they searched for the most antiquated plane that could limp across the ocean for this flight. Nine hours of pure discomfort. My poor 71 year old mother! Zero leg room. Tiny little screen for movies on the ceiling of the middle row. trays were not clean. We paid extra for our seats and wondered how bad the seats were for those that didn't. My mother and I determined that this was ranked as one of the worst flight experiences we have ever had. We are grateful for an amazing experience for our return flight or we would have reconsidered ever flying AA again."
Pros: "Flight attendants were nice"
Cons: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."
Pros: "The water was clean"
Cons: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."
Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."
Pros: "We arrived on time."
Cons: "I booked with British Airways and later noticed the plane was operated for American Airlines. The seats were cramped and the online entertainment was terrible. On an overseas flight, I expect in 2017 that there will be on-screen entertainment on the back of the seat in front of me. Instead, the movie was projected on a screen in the middle seats on an overhead that was about 10 rows away. Plus, you didn't get to pick your movie. You were stuck with the selections provided by the airline. I would have brought along my DVD player or laptop had I know this was going to happen. American flight crews are not as friendly and accommodating as European flight crews, which is why I try not to select an American carrier. Seats are less comfortable on American carriers also."
Cons: "My outbound flight to Manila had an overnight layover in Japan. I asked at the luggage check-in at O'Hare International Airport if they can check it all the way through as I had planned to go outside of the Narita airport for the layover. They told me I couldn't check the luggage all the way through and that I had to pick it up from baggage claim once I land in Narita. From there I had to check-in the luggage again on the same day. When I took my luggage out from baggage claim, I tried to check-in and the counter crew told me I was given wrong information. I had to keep my luggage with me until my flight the following day. On my return flight from Manila and another overnight layover in Narita, the check-in crew at NAIA told me I could check-in my luggage all the way through, and that they also allowed this at my outbound flight to Manila. The check-in crew at O'Hare International Airport gave me wrong information."
Pros: "Free checked bag"
Cons: "2 hour delay No food to buy or drinks"
Pros: "Eventually we made it"
Cons: "Plane was delayed because a door wasn't working (old). Business class entertainment was a tablet that was collected an hour before we landed. Food was very bland."
Pros: "Good Entertainment. One flight attendant was great."
Cons: "American Airlines Seats were too close together. The plane was way way too hot. Asked the flight attendants and spoke to the captain after the flight as the front coach section of the aircraft was at least 10 degrees hotter than the rear. We were all taking layer of off cloths as it was so hot. Seems the first class attendants were not monitoring the temps which regulars the temps just behind first class. Told the flight attendant who also acknowledged it but the first class attendants did not make the change Many were angry. We were on the Tarmac for almost 1.5 hours waiting for the plane to be de-iced. No AC during the process."
Cons: "The quality of the plane was a real shock after the excellence of the others on this holiday. It was impossible to sleep which was really needed on this particular leg of our journey. I asked if there was a spare pillow because I had a bad back and needed lumbar support. Also we paid a lot extra to book our seats and I could really not see why. I assume it was for the pleasure of sitting together!"
All ok. Just departure by 45 min. Also one hr delay on original trip.
All was excellent
Pros: "The crew was very kind and friendly at all times, very professional and approachable."
Cons: "The seats are not comfortable."
Cons: "Wish we had arrived on time we are an hour and a half late"
Pros: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."
Cons: "All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline."
Pros: "Price"
Cons: "Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks."
Pros: "I liked the price and that it was a direct flight"
Cons: "Everyone was moved around a lot to try to social distance so I was closer to more people than I would have been on a regular flight."
Cons: "Bag fees are a little high"
Cons: "Two hour delay"
Pros: "Flight speed"
Cons: "The crew needs to remember that we are all watching and listening to them hoot and holler with themselves. During the flight the head attendant was watching a movie on her personal device. At this point anybody could do her job"
Pros: "Cost"
Cons: "OMG, miffed and aggravated right now!! Currently on Allegiant Flight 1355. PIE to CVG A non-eating flight. These POSs MFers decide to have a friggen pizza party in the middle of the flight"
Pros: "Crew nice. Seat okay"
Cons: "Entertainment"
Cons: "Seats are uncomfortable after about 40 minutes. Very cramped."
Pros: "Nice crew. Friendly and responsive"
Cons: "Recliner chairs"
Pros: "Nothing"
Cons: "Flight attendants talked loudly the whole flight. Very uncomfortable"
Pros: "Crew was friendly, boarding process was easy, and the aisles are spacious"
Cons: "The seats do not recline and are not comfortable. Drinks and snacks are not complimentary."
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Pros: "The crew was great. We left on time and arrived on time."
Cons: "I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free."
Cons: "it was very hard to hear the stewardess"
Cons: "I cancelled this flight and somehow it doesn’t show in your records and now I cant find the cancellation.. I am not in Orlando.. last time I will use Kayak."
Pros: "Timing and ease of travel"
Cons: "Nothing"
Pros: "Early out and early in."
Cons: "Delayed flight"
Pros: "Nothing to like!"
Cons: "Allegiant has an obscure boarding policy that shuts down online and in-person check-in 45min before departure. We got to the Allegiant desk 35min before departure to get our boarding passes and no luggage to check, and were told we missed the flight because check-in wasn’t allowed anymore. That policy should be made very visible and clear to anyone buying tickets on Allegiance as no other airline does that to passengers. We lost 4 tickets and had to buy tickets for a flight the following day. Horrible experience!"
Pros: "People"
Cons: "Extra fees"
Pros: "For a “no frills” airline I like the modern aircraft, professional and friendly crew and on time departure and arrival. The flight is too short for entertainment or food service but the snacks and drinks for sale are varied and acceptably priced."
Pros: "Quick boarding with no fuss."
Cons: "The planes could be a lot cleaner."
Pros: "Front seat leg room"
Cons: "No WIFI."
Cons: "Seat is uncomfortable"
Pros: "Price!"
Cons: "Allegiant needs to put more than just school bus seats in their aircraft."
Pros: "Didn't mind paying for bags, seat, snacks, drinks,.....but a 10hour delay!!!! UNEXCEPTABLE Will NEVER use this airline again!!!"
Cons: "10hour delay!!! No weather problem.."
Pros: "Great cost. Boarding and crew were seamless and pleasant."
Cons: "As with all airlines, it has all the comfort of a cattle car. No drink service - even water cost you money."
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Pros: "Very efficient service... actually a good experience."
Cons: "The airline nickel and dimes for everything."
Pros: "No much"
Cons: "The flight was over 5 hours late. We were supposed to leave at 6:06 PM and didn't leave until about 11:10 PM. We were supposed to get into Asheville at about 8:00 PM, but finally arrived about 1:00 AM. I fly this route frequently and Allegiant has a terrible problem with on-time flights and communications with passengers waiting for their flights. I am not certain what the problem is, but it is a significant issue with them. Captain was "bubbly" and upbeat without properly managing the passengers' expectations. Bad public relations."
Pros: "The price for the flight and the direct flight make it worthwhile."
Cons: "Boarding process was completely chaotic; they had two lines, one for people with paper boarding passes and one for those with electronic passes, but they just let everyone line up all at once which was way too crazy. It needs to be better organized."
Pros: "The price."
Cons: "The customer service. The plane breaking down and causing a 2 hour delay. The lack of compassion from the flight crew. The fact that the seats don't recline. The fact that our baggage was $222 one way."
Pros: "Nothing. We were scheduled to fly back to Vegas at 7:07 then delayed to 8:30 then 10 pm then 11:25 pm now 1:15 am. This is unbelievable, unacceptable and ridiculous! And I have to work the next day. This is unacceptable! I just received another update that now we're leaving at 1:45 am . Please do not, again do not use Allegheny EVER again!!"
Cons: "So many delays. This airline is unreliable, unprofessional! Ridiculous! Please read my comments above. Do not use Allegiant!"
Pros: "Nothing"
Cons: "I paid for 1A. Was moved because "the crew needed the seat" to the middle. There were SO many open seats. Was unacceptable."
Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."
Pros: "Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN."
Cons: "Honestly i have no complaints."
Pros: "Airline was great. Told us right away they were only going to do one drink service so we could order two. Left on time and had no issues. Would definitely fly with them again. Even though you have to pay to check a bag, it's still a better deal than any other airline out there. People need to stop complaining about the extra fees, do you want cheap or not."
Cons: "Nothing. Was exactly what I expected for a $35.00 flight."
Pros: "Quick easy flight"
Cons: "Plane was dirty and old. Was nauseated on both flights."
Pros: "Staff was wonderful!!"
Pros: "The outbound leg went well except for the very uncomfortable seats that are thinly padded and do not recline. We left on time and arrived on time."
Cons: "The return trip left five hours late due to a faulty plane. I appreciate not using a plane that was mechanically not working. I also appreciate that we did finally leave on the same day we were to leave. The replacement plane was as uncomfortable as the plane used in the first leg of my round trip."
Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"
Pros: "Fast boarding and getting out of plain."
Cons: "The stewardesses were not very professional, but it's ok since you pay so little. Also you can not adjust seat, it's the same position all flight"
COVID-19 information
Safety measures for airlines flying from Chicago to Tennessee
Airlines flying from Chicago to Tennessee have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Chicago to Tennessee
Mandatory masks
Masks required on board, masks provided on flights from Chicago to Tennessee
Social distancing seating
Middle seats unavailable to book on flights from Chicago to Tennessee
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Chicago to Tennessee
Flexible cancellations
Waiving of change fees. Search flexible flights from Chicago to Tennessee
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