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Pros: Everything was fine until the passenger for seat 1E boarded

Cons: I paid EXTRA for comfort. I paid $89 to select my seat (1F). A very, very LARGE lady boarded the plane shortly before the door was closed. She was assigned to seat 1E. After some difficulty and struggles she was able to fasten her seatbelt. The gentlemen who was in seat 1D disappeared. I was LITERALLY unable to sit back comfortably in my seat because of this lady's size. Her body spilled over my armrest. I could not get comfortable at all. From Los Angeles to Atlanta I was miserable. I firmly believe that if someone is of a certain size, they should be required to purchase two seats. Why should I have to suffer when I paid extra to have a comfortable flight? So unfair.

Pros: Direct flight

Cons: Not really a negative thing to say

Cons: Had to wait at the gate on the plane for 50 minutes when we landed. Another plane was there. Not good at all!!

Pros: Service, on time flight.

Pros: New seats, pleasant crew

Cons: Flight was already an hour delayed which is understandable and unavoidable. What needs serious improvement and any airport/airline should not tolerate is delays from baggage handling services. Once we boarded we watched the baggage crew unload the last flights bags including USPS parcel cargo. Then our baggage had to be loaded. Sat on the plane for 50 mins before backing out of terminal. Complete lack of urgency on the part of the baggage handlers was very frustrating to many passengers.

Pros: Nice attendants

Cons: Lack of leg room

Pros: Overall just fine.

Pros: Friendly crew and right on time. It was an easy travel experience.

Cons: Tight leg room and paying to choose my seat in order to check in online

Pros: Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!

Pros: Nothing

Cons: Woke up to a notice saying my flight was delayed 2 hours. So I took my time leaving. Then Got another notice saying it was delayed only 16 min. I live 1.5hrs away! Several people missed the flight because of this.

Pros: The prices are good. That's pretty much it. I can't say anything else

Cons: you get what you pay for. Both flights delayed. One delayed for 12 hours. limited days to fly out

Pros: The staff was friendly

Cons: The flight was delayed multiple times, the directions on having boarding passes on the app or printed prior were not given so found that our last minute to avoid paying the front desk clerk $5.00. The flight landed 5 hours later than scheduled which is completely unacceptable.

Pros: New seats, pleasant crew

Cons: Flight was already an hour delayed which is understandable and unavoidable. What needs serious improvement and any airport/airline should not tolerate is delays from baggage handling services. Once we boarded we watched the baggage crew unload the last flights bags including USPS parcel cargo. Then our baggage had to be loaded. Sat on the plane for 50 mins before backing out of terminal. Complete lack of urgency on the part of the baggage handlers was very frustrating to many passengers.

Pros: Nothing. Everything was mismanaged and poorly handled.

Cons: The incompetency

Pros: Friendly crew and right on time. It was an easy travel experience.

Cons: Tight leg room and paying to choose my seat in order to check in online

Pros: Nice attendants

Cons: Lack of leg room

Pros: We left early

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

Pros: flight attendants

Cons: As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved.

Pros: The arrival gate was extemely close to the departing gate. I did not have to walk the usually long and exhausting distance from one terminal to another. Thank goodness.

Cons: Broarding was well organized by groups andmoved quickly. The choice of dinner was not an option. By the time the stewardess reached me, only pasta was left. But having italian gelato for dessert was an acceptable compensation. Breakfast ,however, was ho..hummm without any redeeming compensation. choice of beverages was refreshing.

Pros: Comfortable seats with phone holders

Cons: Mediocre snack, rude crew people on boarding

Pros: Friendly staff and fast service.

Pros: Great video entertainment selection

Cons: Being in a middle seat

Pros: It was comfortable. Flight attendants were nice and friendly.

Cons: No free disposable headphones

Pros: On the trip from Boston to Nashville, I was really tired so I slept the entire way, by passing my good snacks.

Cons: No comments.

Pros: love the snack selection and movies

Cons: flight was bumpy but due to weather not jetblue s fault

Cons: 3 hour delay

Pros: Friendly crew and right on time. It was an easy travel experience.

Cons: Tight leg room and paying to choose my seat in order to check in online

Pros: Overall just fine.

Pros: Not crowded

Cons: Fees for bags

Pros: The flight was fine nothing special it’s good for getting you from a to b

Cons: The seats are small just like all airlines but no snacks were provided even though the plane was delayed 2 hours because of weather

Pros: Ddd the pilot just start working for American Airline? Worst landing ever in many years of travel working for FAA! The guy need to get more training for sure.

Pros: The flight attendants

Cons: The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast

Pros: On time, super help , confortable

Cons: Nothing

Pros: Smooth boarding, polite & effective crew, functional aircraft, nice weather

Pros: Not crowded

Cons: Fees for bags

Pros: New seats, pleasant crew

Cons: Flight was already an hour delayed which is understandable and unavoidable. What needs serious improvement and any airport/airline should not tolerate is delays from baggage handling services. Once we boarded we watched the baggage crew unload the last flights bags including USPS parcel cargo. Then our baggage had to be loaded. Sat on the plane for 50 mins before backing out of terminal. Complete lack of urgency on the part of the baggage handlers was very frustrating to many passengers.

Pros: Nothing. Everything was mismanaged and poorly handled.

Cons: The incompetency

Pros: Very friendly staff.

Cons: There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! Making us 2.5hrs late for our wedding in Cancun.

Pros: The people were nice and it felt like a quick flight.

Cons: There was no one at the check-in desk when I got to the airport and when someone called to ask when they would be there Sun Country said they come 2 hours before the flight. Giving people an hour to get through security and get to they're gates before boarding. I also should have looked at how much it would cost checking a bag($20) and all the additional costs that Sun Country has (seat: $7-$25).

Pros: Nothing. Everything was mismanaged and poorly handled.

Cons: The incompetency

Pros: Nice attendants

Cons: Lack of leg room

Pros: Not crowded

Cons: Fees for bags

Pros: Friendly crew/staff.

Cons: Seats were really tight on this flight and I felt like I was either in the way of the isle or into the seat next to me. Plus the person next to me was listening to their music so loud I could pretty much clearly make out each annoying song.

Pros: Crew

Cons: Delays, mechanical issue, push back delay, delays in Nashville to deplane

Cons: Waited more than an hour to get our luggage in a nearly deserted airport... Staff had to be found to deal with the situation, and the woman seemed rather unconcerned about the issue.

Pros: Nothing

Cons: Sits sucked boradinf sucks

Pros: Fruendly

Cons: Fees for bags

Pros: Overall just fine.

Cons: Boarding was awful. Not enough personnel at check in—huge lines. Could not check in online before flight, so everyone had to get manually checked in.

Pros: New seats, pleasant crew

Cons: Flight was already an hour delayed which is understandable and unavoidable. What needs serious improvement and any airport/airline should not tolerate is delays from baggage handling services. Once we boarded we watched the baggage crew unload the last flights bags including USPS parcel cargo. Then our baggage had to be loaded. Sat on the plane for 50 mins before backing out of terminal. Complete lack of urgency on the part of the baggage handlers was very frustrating to many passengers.

Pros: Crew was nice and efficient at boarding.

Cons: No entertainment or at let not informed about any. Seat was to small and no leg room.

Pros: The sense of humor of the staff was nice to ease the tension of a flight delay

Cons: I know part of the cost effectiveness is the fact you don’t serve refreshments but no complimentary water and coffee? Meh

Pros: Crew

Cons: Delays, mechanical issue, push back delay, delays in Nashville to deplane

Cons: Waited more than an hour to get our luggage in a nearly deserted airport... Staff had to be found to deal with the situation, and the woman seemed rather unconcerned about the issue.

Pros: Everything went very smoothly.

Pros: Portland, Oregon agent customer service

Cons: This weekend has been an awesome spending time with my Arizona family..... but my experience at Phoenix Sky Harbor International Airport is DEFINITELY NOT "America's Friendliest Airport" as they like to advertise throughout the airport! When I went to check in with the exact same airline that the 7 of us flew out on, Sun Country Airlines, I was told that my bag was suddenly 9 pounds heavier than when we left.... even though my bag was packed EXACTLY the same and nothing had been added. As we were finishing up paying, a random lady from the ticket counter stopped me and in a very snobby and aggressive way told me I needed to check an additional bag. I was BEYOND CONFUSED because this bag was considered a FREE "personal item" when we left Portland and now I'm being forced to pay an extra $40 dollars. She then started talking to me VERY aggressively and belittling me as if I couldn't afford the extra charges. That was not the problem! I wanted an explanation as to why the policies are suddenly different just 72 hours later? After I re-ran my card and paid the additional charge, we start to leave again, AND THE SAME GIRL tells me I need to check ANOTHER BAG that was considered a "carry on" when we left Portland. She was starring at my family, our belongings, not listening to what I had to say and continuing to harass us, while demanding I pay more money, without answering any of my questions! I spent $120 to check our bags just to get back home- $75 more than when we left! I asked for her badge number to reference my conversation with her when I call and speak to her manager and she refused to give it to me! Her body language was defensive, unapproachable and snobby- rolling her eyes multiple times.I was able to see read her name on her badge before she flipped it over, "Mika" who happens to be based out of Portland International Airport but working out of Phoenix Sky Harbor International Airport today, December 10th. Sun Country Airlines advertised themselves as "travel convenient and trouble free for all passengers"...... WHAT A JOKE! I will NEVER fly on this airline or recommend them to anybody ever in my life! This has been the WORST TRAVEL EXPERIENCE AND CUSTOMER SERVICE in my life. #DoubleWhamy #SunCountryAirlines #SkyHarborInternationalAirport #AmericasWorstService #DontFlySunCountry #NotFamilyFriendly

Pros: The people were nice and it felt like a quick flight.

Cons: There was no one at the check-in desk when I got to the airport and when someone called to ask when they would be there Sun Country said they come 2 hours before the flight. Giving people an hour to get through security and get to they're gates before boarding. I also should have looked at how much it would cost checking a bag($20) and all the additional costs that Sun Country has (seat: $7-$25).

Pros: Overall just fine.

Pros: The price! Non stop

Pros: Nothing

Cons: How we were all told after most were ay the gate it was changed to a different gate once there we were told that it would be ay least 2hr late for maintenance. I'm handicapped couldn't get around that was time I could have spent with my family and I was Hungary snf needed to use the restroom which couldn't use until boarding. Very unprofessional I wouldn't give a better grade than a d'- not sure if I would use this airline again. At least we could have comped a free soda and chips. Since the airline new that was happening ahead of time and we could have made choice our selves what to doyou people charge for or fee for anything we might want to change but it's ok for you to treat us poorly sincerely Eugenio Cortez

Pros: Everything was fine until the passenger for seat 1E boarded

Cons: I paid EXTRA for comfort. I paid $89 to select my seat (1F). A very, very LARGE lady boarded the plane shortly before the door was closed. She was assigned to seat 1E. After some difficulty and struggles she was able to fasten her seatbelt. The gentlemen who was in seat 1D disappeared. I was LITERALLY unable to sit back comfortably in my seat because of this lady's size. Her body spilled over my armrest. I could not get comfortable at all. From Los Angeles to Atlanta I was miserable. I firmly believe that if someone is of a certain size, they should be required to purchase two seats. Why should I have to suffer when I paid extra to have a comfortable flight? So unfair.

Pros: Nothing

Cons: Waiting for 2+ hours at the gate waiting for the plane to leave.

Pros: Nice attendants

Cons: Lack of leg room

Pros: New seats, pleasant crew

Cons: Flight was already an hour delayed which is understandable and unavoidable. What needs serious improvement and any airport/airline should not tolerate is delays from baggage handling services. Once we boarded we watched the baggage crew unload the last flights bags including USPS parcel cargo. Then our baggage had to be loaded. Sat on the plane for 50 mins before backing out of terminal. Complete lack of urgency on the part of the baggage handlers was very frustrating to many passengers.

Pros: Very friendly staff.

Cons: There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! Making us 2.5hrs late for our wedding in Cancun.

Pros: The flight was fine nothing special it’s good for getting you from a to b

Cons: The seats are small just like all airlines but no snacks were provided even though the plane was delayed 2 hours because of weather

Pros: We left early

Pros: Everything was fine. Delta did a great job.

Cons: The kid screaming in my ear for 3 hours

Pros: Everything good

Pros: THe crew was super

Cons: Confort no good very tight seats Movies hard to understand Announcements hard to hear

Pros: Direct flight

Cons: Not really a negative thing to say

Pros: Flight was on time

Cons: Paying $50.00 for each checked or carry on bag

Pros: Everything was fine until the passenger for seat 1E boarded

Cons: I paid EXTRA for comfort. I paid $89 to select my seat (1F). A very, very LARGE lady boarded the plane shortly before the door was closed. She was assigned to seat 1E. After some difficulty and struggles she was able to fasten her seatbelt. The gentlemen who was in seat 1D disappeared. I was LITERALLY unable to sit back comfortably in my seat because of this lady's size. Her body spilled over my armrest. I could not get comfortable at all. From Los Angeles to Atlanta I was miserable. I firmly believe that if someone is of a certain size, they should be required to purchase two seats. Why should I have to suffer when I paid extra to have a comfortable flight? So unfair.

Pros: The price! Non stop