Pros: "Flight was safe"
Cons: "I was not given a seat until about 10 minutes before boarding despite having arrived hours early; the flight was delayed, I was not able to charge my phone despite there being a USB outlet on the seat back (it didn’t work somehow), and no snacks except a cookie"
Pros: "Had a TV w/ lots of free movie options, seats were comfy, plane was nice and clean, staff was very kind"
Cons: "This is the best flight I’ve been on, would recommend anyone to Alaska Airlines"
Pros: "Premium economy seat was tolerable"
Cons: "Plane was too warm for comfort. Hell was getting from concourse N to C at SeaTac with the train OOC."
Cons: "Luggage space issue could have been handled prior to flight not on a volunteer basis."
Pros: "The flight was fine and comfortable"
Cons: "I just did not like that we were on flight for 6 hours and no food was given complimentary plus there was no vegetarian food at all to eat as we don’t eat meat at all"
Pros: "Friendly crew and quick easy boarding."
Cons: "Windows didn't have shades, coffee was cold initially. On the positive the attendant noticed and came back with a warm cup."
Pros: "Sarah provided excellent customer service. That was one of the faster flights back to Anchorage!"
Cons: "The pet relief area at Seatac airport was subpar at best. Zero ventilation in the pet area with made for a hazardous environment for both my pet and myself."
Cons: "Dog allowed to sit next to me. It should be ina crate or at least on the lap of the owner"
Cons: "The wait on the tarmac for plane to park in SEA"
Pros: "Very comfortable seating and humidity in the plane. The temperature was pleasant as well."
Cons: "We were only offered one small cup of a drink for a 4.5 hour flight. Additional drinks would have been better. Also, there were no headphones/earbuds available for the flight as they had run out earlier."
Pros: "Hospitality"
Cons: "Nos trataron con mucha seguridad de higiene y nos sentimos muy seguras de viajar con ustedes muchas gracias"
Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."
Pros: "The crew was very courteous and friendly"
Cons: "Delays Why is it always a surprise for the crew that the plane needs to be de iced in the winter"
Pros: "Although the take off was delayed (having nothing to do with the crew or airplane or LAX), we arrived right on time. Good food. Great in flight entertainment. I appreciated the low lighting levels while we were trying to sleep/rest."
Cons: "The plane needs more bathrooms."
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "Crew and food"
Cons: "Spacing between seats and overhead luggage storage. They ran out of room before the entire plane had boarded"
Pros: "Having the whole center three seats to myself. The food and beverages were really good as well."
Cons: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Cons: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Cons: "Touch screen monitor was unable to register touch, so no entertainment available."
Flight was canceled both ways cost me a lot of time and money. Company takes advantage of people to make money, can’t call there is no phone number and in order to chat with an agent you have to know the secret way to get to a person rather than a robot. Never deal with them again.
Pros: "Finding a better price than the actual site of the air line"
Cons: "Nothin honestly."
Pros: "The plane was newer and decent quality. Pilot was fantastic!"
Cons: "Crew was curt. We could have boarded earlier, but instead waited for our 2 hour delay in the terminal."
Pros: "Crew was cool - seats were comfortable but"
Cons: "Not able to recline seats. Head rests did not have a cushion to pull around neck. AND - no charging stations for computers or phones - bad - looking elsewhere for my next flight. Come on, this is the charging age!"
Pros: "Yes, the crew was friendly & helpful. The pilot kept us updated throughout the flight."
Cons: "There was no explanation as to why our flight was delayed 2 hours. No plane was in sight for us to board for those 2 hours."
Pros: "The price"
Cons: "Packed in like sardines. Very uncomfortable seats for a three hour flight. Second time I’ve recently flown with them. Planes both times seemed old inside and I’ve ridden on their nice ones with screens to watch before."
Pros: "Saved me on price even when I called n checked on united website. Found a better deal with u for the situation I was in."
Cons: "I wish I didn't have to u use you do I had a flight but Internet did not work n 6 of us couldn't get on our orginal flights. So thanks for the plan B !!"
Pros: "My flights were on time. Boarding was fast and easy."
Cons: "I arrived 2 hours before my scheduled flight time but had to wait for at least 15 minutes before anyone came to the counter."
Pros: "Nothing"
Cons: "Frontier had 2 flights out of FLL all day. 1st scheduled to leave at 10am to Trenton. Our's to Cincy at 4. Trenton put passengers in and they sat on the tarmac back the APU was broke (essentially plane's starter). Then people finally were able to get off the plane. Meanwhile, our flight to Cincy couldn't leave because the airport wouldn't let us use a different gate! Apparently, Frontier wasn't paying what the City wanted so we sat there waiting for over 6 hours though our plane was at a different part of the airport waiting on is, we couldn't board and leave!!!"