Daily cleaning, installation of cabin HEPA filters on flights from Columbus to Middle East
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 15h 10m
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Scores according to KAYAK customer reviews
Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."
Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"
Cons: "Again very impressed with Qatar Airways service on the board"
Cons: "I truly enjoy this airline! No complaints"
Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"
Pros: "The Flight from Arusha was so convenient in the timing and it was perfect and on-time."
Cons: "Nothing. Everything was perfect"
Pros: "Food was good and so was the crew, entertainment was better than expected."
Cons: "Obviously the seat could have been roomier but still good."
Pros: "Everything ,good service ,friendly crew affordable rates"
Pros: "Food was good"
Cons: "The flight took off late more than an hour"
Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Pros: "Excellent entertainment very friendly crew"
Cons: "Did not make this flight."
Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"
Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Pros: "Everything was first class with excellent service"
Cons: "Long flight with long layover in Doha"
Pros: "The leg space the reclining chair the personal tv the head rest The food"
Cons: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Cons: "going with RJ in the first leg"
Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"
Cons: "Business class luggage came late."
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Cons: "Chairs a little too small for long flights...."
Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Cons: "Great staffs and food service."
Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Pros: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Cons: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."
Pros: "I havn't flown a lot of international flights, but Qatar Airways is now my favorite"
Pros: "Crew welcomes"
Cons: "Bad takeoff and landing"
Cons: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."
Pros: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Cons: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Pros: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."
Cons: "Flight delayed Stewards were rude"
Pros: "I like Qatar Airways very much. Ground and air personnel are all professional and courteous. I will fly Qatar every time I can."
Cons: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."
Pros: "Seat and space"
Cons: "Food was pathetic."
Pros: "The friendliness of the crew."
Cons: "I had to go through 4 passport inspections by Qatar, was that really necessary? 3 of them within 10 min. 1 before the security check at the gate, 1 after and one more just before boarding."
Pros: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Cons: "Nothing to report."
Pros: "Attentive flight attendants, good entertainment selection, and yummy food."
Pros: "Seat size"
Cons: "Everything was just fine"
Cons: "Original flight changed- had me arriving after second flight took off. Delta didn’t fix it. Spent 5 hours changing it. Rebooked flight was delayed- they rebooked to the next day at the last minute then, got me out same night but 3 Hours from my original airport."
Pros: "How friendly the staff was to my esa & myself."
Cons: "It wasn’t made clear when special services could board."
Cons: "Front right lav door hard to latch, headphones worked on one side only, gap in middle of lie-flat bed."
Pros: "Comfortable Seats. Good cabin service."
Cons: "A no problem flight"
Pros: "Quick flight"
Cons: "Organization of entry gates. Sat in the plane for about 30 min after landing."
Pros: "On time"
Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Pros: "Seat was comfortable but not much room"
Cons: "Couldn’t understand a word the flight attendants said on the intercom system"
Pros: "This is a super aircraft with many amenities. The flight was smooth for the most part. Loved the movie and the classical music. The crew seemed to work well with each other and was very friendly."
Cons: "It would be nice to have an enforced carry on rule as people bring multiple large bags on and tie up the storage space."
Pros: "Myself and my wife were rebooked and arrived home the same day. Albeit 7 hours late."
Cons: "Flight left gate on time, yet departed 1 hr late because deicing took almost 1 hour. There was only one truck working."
Pros: "Delta never ceases to amaze me. The flight was perfect!"
Cons: "There’s nothing I can think of."
Pros: "Smooth flight"
Pros: "Great view of the mountains, EVERYTHING was one time and EARLY!! Staff was great and we had a smooth ride. wish all flights were this good. Even touchdown was amazing, like landing on glass. Compliments to the captain."
Pros: "Quick and easy"
Cons: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."
Pros: "The crew was efficient, professional, friendly, and helpful"
Cons: "The boarding process. the seat assignment process. The lack of comfort in economy. It felt like a cattle cart."
Pros: "Flight attendants were excellent!"
Pros: "good price but older plans"
Cons: "please do not use plastic forks and spoons"
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "Easy to board."
Cons: "Delayed due to weather."
Cons: "It was cold"
Pros: "The flights were smooth, it was an easy process"
Pros: "Courteous crew and smooth flight"
Pros: "the upgraded seats with the new headrests were great. the pilots & crew did a great job despite the more-than-average turbulence."
Cons: "lack of any entertainment options whatsoever (not necessary but always a nice-to-have). More importantly, the fact that I checked-in with seat 14 and ended-up, seemingly randomly, in seat 28 (the back of the plane) when I had SPECIFICALLY selected a seat in the FRONT section of the plane. That was particularly annoying, especially since the optics of the situation were such that I used miles to purchase the flight and got "screwed-over" with respect to my seat selection as if my ticket held less weight than other passengers..."
Cons: "Guests with no overhead luggage should be able to exit first."
Pros: "Friendly staff and onetime aircraft"
Cons: "Nothing in perticular"
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Pros: "Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!"
Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Cons: "Flight was delayed over an hour resulting missing connecting flight"
Cons: "Because KAYAK reassigned my flight to airfare.com, I actually flew into JFK. Not my preference and the rebooking process was a nightmare. Very disappointed and I will not be using KAYAK ever again. So stressful."
Pros: "30 min. early!"
Cons: "Only pretzels"
Cons: "I had to wait at the gate for 3 hours due to the maintenance of airplane. Delta offered some snacks and beverages but 3 hours? I was so stressed out to wait 3 hours to worry to take a connect flight."
Pros: "Loved the 757 layout with 5 first class rows and then economy plus to the left of the entrance door."
Pros: "Quick, clean"
Cons: "I was in the back seat"
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Very friendly flight crew."
Cons: "LaGuardia is always delayed...this time was only about 15 minutes."
Pros: "service. Thank you."
Cons: "comfort seats were uncomfortable"
Pros: "I had ordered a dairy - free vegetarian meal for the international flight. Initially the attendant brought me a vegetarian meal with cheese, part of the regular meal options, then she found the one with my seat number that was dairy - free. It was quite tasty! And I was grateful, since I would not have been able to eat the meal with dairy. It is not a preference, dairy makes me ill. The delay departing from Brussels caused us to miss our connecting flight to Denver, but our provided hotel accommodations in NY were quite comfortable. One item of note: The LaGuardia staff person, who made our arrangements for the overnight stay, said there was a shuttle from the hotel to JFK ( where our flight was in the morning), so she did not give us a travel voucher for the morning. The Hotel only has a shuttle to LaGuardia; it never has a shuttle to JFK. It seems the staff person should have known that. When we called Delta to ask how we should handle that, Delta kindly offered us reimbursement; it was just a phone call and a mailing for us and for Delta that was extraneous. Our interaction with the staff person was entirely pleasant, we were just surprised that there was misinformation."
Pros: "Great service, a lot of food, good entertainment"
Cons: "I don't understand why people take babies on red eyes. It makes the flight so unpleasant. I wish airlines would discourage this."
Pros: "Delta Club"
Pros: "Comfortable-love the 2 seats!"
Cons: "No complaints"
Pros: "We arrived safely."
Cons: "Unable to get seat assignments until check-in (overbooked); therefore, my wife and I sat in middle seats on different rows. Boarding is an exercise to continue the "caste system" between 1st class passengers and coach with the "priority boarding" line and the "general boarding" side of the turnstile...what a joke! Richard Anderson, CEO comes on the recording and tells us how great Delta is and then every Delta employee on the flight try to disprove his flowery speech. We paid $50 to pre check luggage then have to fight for a place in the overhead storage for a small backpack and a coat because of all the possessions priority passengers bring onboard. Thanks for the coke..."
Pros: "New spacious plane, great crew, comfortable seats, good wine and partiffs. Anything thing is better than flying over priced crappy American Airlines and will avoid giving them a cent anytime I can. Lufthansa did a great job."
Cons: "I kid screamed all-the-way across pond all night. Maybe next force the parents to calm child down. Tough situation and had to really address that issue."
Pros: "Plane was awesome and comfortable"
Cons: "Delayed without updates for hours"
Pros: "crew wasn't friendly, seats are very narrow and uncomfortable"
Cons: "FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "Food could be better"
Cons: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."
Pros: "Worst ever"
Cons: "Poor service"
Pros: "See above"
Pros: "Service , timing"
Pros: "Some how i ended up in the "small child zone", The crew was very kind and moved me to another aisle seal towards the front of the plane. Crew would come by with liquids quit often, The food was very good quality. huge selection of entertainment options."
Cons: "A very long wait for luggage, That may have been the fault of the airport."
Pros: "Nice plane, free checked bag, and a snack,"
Cons: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"
Pros: "Crew was excellent."
Cons: "The four hour delay which made me miss my conecting flight causing me to spend an entire day at the airport waiting for a available flight making me miss a portion of the travel tour I booked"
Pros: "Everything went well. No delays, lines or uncertainty. Great job!"
Pros: "Crew. Clean restrooms."
Cons: "Not being able to pick seating until 23 hours before the flight. A huge plane for first and business class. Economy left with uncomfortable seats, no legroom whatsoever and I am only 5’. Food was awful. Extra long walk in Frankfurt to baggage."
Pros: "Same as above."
Pros: "Comfortable seats. On-time flight."
Cons: "Entertainment system difficult to use. Vegetarian food was mediocre at best."
Cons: "Horrible experience. Stranded for 3 hours inside stationary flight, 4 hours in a long queue. Very very poorly managed. I slept on a chair in the cold weather. Atleast make arrangements for bad situations, apparently I was booked on another flight but they made me stand in a 4 hour long queue to find that out. Kiosk outside showed I was put in no flight. One of my worst experiences and rest assured if I’m given a chance I will never choose Lufthansa again."
Pros: "The food was delicious."
Cons: "I missed my Lufthansa flight due to being parked away from the Frankfurt airport which caused us to be late, which caused me to be late to my already closely booked connecting flight. That was extremely inconvenient. Lufthansa was amazing at getting me a same day rebooking, but the UA plane I was booked on was a little older. I was already a bit sick with a head cold and the heating element was very dry heat.. it made everyone pretty miserable on the flight. I was a bit disappointed to have to be rescheduled off of Lufthansa."
Pros: "The movie selection"
Cons: "They ran out of food- I didn’t have dinner on that flight. We were almost 2 hours late to Dubai. I was irritated to say the least."
Cons: "The food options you're supposed to get don't exist because they provide a limited number of the variety they have! By the time they get to your seat, they are already out of options. Sadly, the quality and service are going down too."
Cons: "It was awful. The staff was more concerned with flirting with guests than everyone else. The seats were absolutely terrible. Getting off the flight the flight attendant had her back turned to everyone but made sure that the guests in first class were greeted as they discarded the air craft. As soon as she left everyone else from economy off the plane she didn’t even say have a good day, rather she had a nasty look on her face. This will be the last time I fly Lufthansa."
Cons: "Not enough time to make connection even though customer service said an hour was enough. Security line was too long. We missed our first flight. Customer svc rep said we had enough time but we weren't the only ones to miss. He made it seem like it was our fault."
Cons: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."
Pros: "Seats were ok for a short flight."
Pros: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Pros: "The food and drinks was very good."
Cons: "The flight was late."
Pros: "Was no flight"
Pros: "Flight was on time. They served a light snack in spite of being a very short flight."
Cons: "I liked everything."
Pros: "Excellent service. Everybody from the crew up had smile. Very good atmosphere. I would definitely fly with up guts again"
Cons: "I'm 6'2 230 seat was tight for me but that is it"
Pros: "Everything except the delay. I love the free movies and free headphones. I love getting two blankets. The flight attendants were great!"
Cons: "two and 1/2 hour delay before taking off."
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"
Pros: "Everything on time"
Cons: "Food not very good"
Pros: "The female flight attendants always look great."
Pros: "Ground crew very helpful to get connecting flight on time"
Cons: "Run to get in on a plane"
Pros: "Took me to great location"
Cons: "Just about the whole trip. Way to expensive! Food was bad for the money. Delta was great to Paris last year. Using kayak was to expensive! Next time will go airline. To Paris a lot cheaper. This airline has fees to the max!"
Cons: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"
Pros: "The flight attendants were very kind and attentive. Our flight was delayed twice, once in Frankfurt for late luggage and the ground crew left without pushing back the plane, then again in Seattle for a plane on the tarmac on fire. A 10 hour flight turned into 14 hours but I still enjoyed it. There was plenty of leg room and the seats were very comfortable. The entertainment was very enjoyable and the meals were satisfying. For such a long haul Lufthansa made the time flyby."
Cons: "The crying baby a couple rows back. Also some smelly passengers that have poor hygiene."
Pros: "Flying from San Francisco to Madrid via Munich in economy class. All very good in general, in fact the best experience compared with other airlines I have used in the past for the same trip. Vegetarian meal was good, but only on the long leg. Munich to Madrid was not possible to choose the special meal, but that is not that important for me, so I eat what I could and that was good enough. The crew was super nice. The plane is huge, toilets are literally 'downstairs' and extra room to hang out. I will definitely choose Lufthansa again for my trips to Europe."
Cons: "If you want to reserve a seat in advance you need to pay for it, that's the only thing I didn't quite like because I found it after I bought the ticket. It was not mentioned clearly in advance, and it felt like an afterwards surprise, really? I paid for it anyways. For me it is worth it to make sure I get a window seat on the long leg flight."
Pros: "caring attendants"
Cons: "some food"
Pros: "The 30 min delay was madeup and the flight landed on time. Service was Good!"
Cons: "it started 30 min late and my time to catch the connecting flight was reduced to 1 hour"
Pros: "The food was good compare to other airlines & the service is good too. I would like to recomemd.for my friends if they ask me which airline to choice."
Cons: "Check in only before 24hours before the flight is not good enough since so many people are book."
Pros: "It was UA. Not Lufthansa."
Cons: "The flight attendants that provided service in my row where not very friendly and at times rude."
Cons: "The seats are way too uncomfortable for such a long flight"
Pros: "clean cabin"
Cons: "AC was broken, set on plane for an hour sweating terribly, had to stress to make connecting flight, barely made it. Movie selection did not appeal to me. Seat was super narrow and my seat did not recline fully, pure torture."
Pros: "the polite smiling faces made the trip good. A truly exceptional crew. Always patient and always smiling. Offered their services enthusiastically as if they really cared about me. Bravo!!!"
Cons: "Sat on Tarmac too long prior to take off"
Pros: "Excellent service. Excellent food! So thoughtful."
Cons: "Seat is not premium."
Pros: "Very good staff and service"
Cons: "Comfort mostly"
Pros: "Great crew"
Pros: "The crew"
Cons: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Cons: "Huge delay... :("
Pros: "The crew was great!"
Cons: "I don't like the movie options. Some are quite sexual and can be seen around the plane."
Pros: "The crew was great."
Cons: "My seat would not recline at all"
Pros: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Cons: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."
Pros: "Departed on time, smooth sailing."
Cons: "no entertainment available"
Cons: "Connecting flight tolerance and easy upgrade from one class to another."
Pros: "Seat ok typical. Non busy flight lots of room"
Cons: "Food was poor"
Pros: "Short flight"
Pros: "The crew was helpful with tips for Vienna"
Pros: "Landing was a disaster"
Cons: "I missed my flight because of the delay in Zurich"
Cons: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Pros: "There werecseats available at gate area to wabit for plane."
Cons: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."
Pros: "Fast, organized boarding, on time departure. Crew was courteous. Good food for airline food. I have only had positive experiences with this airline."
Pros: "The flight attendants worked very hard Patient and courteous."
Cons: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"
Pros: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"
Cons: "Delayed longer than the flight time"
Pros: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Cons: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."
Pros: "Again as in previous flight very efficient professional and pleasant staff ."
Cons: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."
Cons: "Space between seats"
Cons: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"
Pros: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Pros: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Pros: "That is was on time!"
Cons: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."
Pros: "Nice flight freindly staff"
Cons: "Not comfertable chairs"
Pros: "Boarding was easy, on time"
Cons: "Crew's attitude for any request was snobby and harsh"
Pros: "People at the desk didn't know or don't wanna say much why we have no plane"
Cons: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"
Pros: "The seat spacing was fair -- I'm 185 cm (6' 1") and I could sit normally. The crew were friendly and rather competent. The food was adequate. We were given several rounds of drinks, which is beyond what usually comes with budget travel."
Cons: "There was no entertainment except for a magazine; the food was not very sophisticated. I'm OK with both."
Pros: "Spacious aircraft. Polite crew. Even good food. On time."
Pros: "My flight from Vienna to Warsaw was fine."
Cons: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Cons: "Long transit more than 12H without free accommodation nor meals"
Cons: "LOST BAGGAGE !!!!!!!"
Pros: "Love the coordination"
Cons: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Cons: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Pros: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."
Pros: "Staff was friendly and the flight was pleasant."
Pros: "I was pleased by the comfort of the seats, the staff on board and the flight itself. The flight actually did not seem at all like 9 hours. And it arrived exactly on time."
Cons: "The crew at the airport before boarding was a little impolite. As people were getting ready to board and waiting in the line, they were told to go back to customer service to register passports and get new boarding passes, without prior announcement. That could have been avoided if they informed us."
Cons: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"
Pros: "The good and service"
Cons: "No TV screen"
Pros: "Really enjoyed the quick and pleasant service from the crew."
Cons: "This was actually one of the better flights I have been on."
Pros: "They were efficient. It was on time. The staff was pleasant."
Cons: "The plane seemed older. It was a bit noisy. No entertainment. It was however, just a short distance and served this purpose well."
Pros: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."
Pros: "ThAt i left erbil"
Cons: "Rude staffs at the check in"
Cons: "The pilot scared us off, we had a very rough landing! I will never usa royal jordanian again"
Pros: "Always fly Emirates they never failed in any type of situation."
Cons: "Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed"
Pros: "Not much really"
Cons: "Delayed departure; departure fate kept changing; long time waiting on the bus"
Cons: "The attendants only came around 2 times to offer drinks/water on a 12 hour flight. They only offered tea/coffee once. It was not offered after the main meal even. The attendants need to come around with water every few hours on such a long flight."
Pros: "The aircraft was comfortable and clean."
Cons: "The soap dispenser in the bathroom was broken."
Cons: "Boarding was vary slow and not on time. We lost one bag."
Pros: "Every things"
Cons: "More snacks children were hungry"
Cons: "RJ will fail any legitimate expectation. Business is supposed to board and receive luggage according to priority. RJ is sure to disappoint u. It is a low cost carrier that pretends to be otherwise"
Cons: "Nothing staff was wonderful"
Cons: "Very courteous"
Cons: "The airline should upgrade the entertainment system. Besides that it’s good."
Cons: "my seat was broken"
Pros: "nothing. there is no responsibility from voyama towards clients services"
Cons: "every thing"
Pros: "Short trip"
Cons: "No coffee"
Cons: "Always smelling cigarettes smoke onboard"
Pros: "Good seat comfortable"
Cons: "The headphone jack and charging port were stuffed with something"
Cons: "On counter, some workers were not nice"
Pros: "I travelled by my myself from Heathrow to Amman on a direct flight. The staff at every stage were polite and helpful, the food and in-flight entertainment were good especially for a 5 hour flight, the seats were comfortable and the toilets clean. Everything was on time and I had no problems with my luggage. I would happily fly with RJ again."
Cons: "Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline."
Pros: "The seat room, friendly staff"
Cons: "3 hour delay... not Jordanians fault (fog)"
Pros: "Time keeping And evry things"
Cons: "No internet on the plane"
Pros: "No thing"
Cons: "The staff"
Pros: "The best airline I ever used! New planes and very friendly workers!"
Cons: "Very good"
Pros: "I was surprised today that they did not bring the Embrer aircraft. When ever that happens, I am delighted. The RJ Emberer is the worse aircraft configuration."
Cons: "The RJ fleet is in need to get new aircrafts and an upgrade of their protect is important."
Pros: "On time and very efficient"
Cons: "The food offering was poor"
Cons: "The airline canceled my return flight without notice because I did not board an earlier connecting flight."
Pros: "Very good and friendly staff"
Cons: "Entertainment need a refresh"
Cons: "I'll was good"
Cons: "I asked for a window seat and I have platinum card. I was told to check at the counter. The counter lady said there is no window seat available and the whole row of three seats was empty! As soon as I entered the flight it had an urine like odor through out the flight. I travel a lot in this airline and this is the first flight that had that odor. I will fly again and if that continues I will consider changing the airline."
Pros: "All new"
Pros: "Good service, comfortable aircraft and very good info entertainment"
Cons: "Waiting to take off from Heathrow airport."
Cons: "They lost my bag"
Cons: "No one showed up at the gate desk until about 30 minutes prior to scheduled take off take. By then there was a line of people needing confirmation or adjustments done. Not everyone could be serviced. Missed opportunity."
Pros: "The Dreamliner is the best plane I’ve ever boarded, it was used for this short flight."
Cons: "Could not check in online, had to get the boarding pass at the airport."
Pros: "For the first time I was not woken up for dinner"
Cons: "The aircraft is really old..."
Pros: "The timing."
Cons: "The aircraft, the price of the ticket as well"
Pros: "The plane was nice and clean."
Cons: "Late arrival into Amman so missed my connection. They gave me option of staying 24 houra, or pay $75 to get earlier flight. This is with business class tickets !"
Pros: "I realy liked the airport where there are a lot of restorants and caffe and great duty free shops. The lounge is great and its free for master card and american express holder"
Cons: "Cabin Crew did not seem to want to be on that flight. One Question, why do you hire people who obviously do not enjoy their job?? In addition, I am sure there are better substitutes to the kind and quality of breakfast that could be made available."
Pros: "Calling out rows for boarding was extremely helpful and organized!"
Cons: "Airline cancelled my Thanksgiving NYC to Cairo flight 2 weeks prior, leaving to me to scramble to find another flight and paying an additional $300+ on another airline. On top of it, phone support staff I talked with were not the least helpful, empathetic or friendly. I was jerked around about receiving a full refund even though it was the airline that cancelled, and finally had to dispute the purchase with my credit card company. They've lost my business forever."
Cons: "Please don't delay on boarding"
Pros: "I just love this airline nothing much else to say"
Cons: "they could let frequent flyers use mileage points to use the lounge even if they're not "silver". "blue" card has to pay."
Cons: "And to make it better. Allianz insurance didn't give me my refund."
Cons: "Lost 3 bags"
Airlines flying from Columbus to Middle East have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Columbus to Middle East
Masks required on board, masks provided on flights from Columbus to Middle East
Social distancing seating
Middle seats unavailable to book on flights from Columbus to Middle East
Testing for antibodies, testing for symptoms for flights from Columbus to Middle East
Waiving of change fees. Search flexible flights from Columbus to Middle East