Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Pros: "Great crew, spacing of passengers, comfortable, on time"
Pros: "Comfort plus is a nice upgrade"
Cons: "Having a clear gate to take advantage of being early."
Pros: "Crew was great, flight in general was okay"
Cons: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."
Pros: "the crew was friendly and courteous"
Cons: "Boarding process was cumbersome. Look at the Southwest model."
Cons: "Proper communication"
Cons: "Remain awesome!"
Pros: "Pilot and staff were informative and great"
Cons: "I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip"
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "you were on time !!"
Cons: "space between seats !!!"
Cons: "The flight attendant did not want to be there."
Pros: "The seat was great, I wish all seats on the plane were that comfortable"
Cons: "Nothing, everyone was great"
Pros: "crew found me an outlet for laptop"
Pros: "Boarded on time."
Cons: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."
Pros: "Let's start from the beginning. The flight was delayed for over an hour. Despite guaranteeing anyone with a connecting flight would all be taken care of, here I am still stuck in Amsterdam airport... delayed another 10 hours. The service after arrival was poor and slow..2 hours to get new flight"
Cons: "The travel agents assisting should have been ready for the number of passengers and triaged accordingly. They did not. Which meant a lot of us standing in line for hours missing new connecting flights."
Pros: "It was quick"
Cons: "Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough"
Cons: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."
Cons: "Being on time. First it was a problem with the plane but that was fixed quickly. Then it was something about de-icing the plane which took over 40mins which made my son and I miss our connecting flight. The weather didn’t just happen. They should have been prepared."
Pros: "Everything went smoothly. Even though we were delayed for 10 mins We still managed to make it to NYC on time. The crew was friendly. The entertainment was exceptional. Really I have no complaints. I am so happy that they were able to accommodate a seat change at no charge as well."
Pros: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Cons: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."
Pros: "Flight itself was fine. Captain was very communicative about rough air. 757-300's are amazingling noisy; recommend headphones for a relaxing flight."
Cons: "Could not login to Delta app at MCO to show boarding pass. Had to return to a kiosk to print paper passes. Very aggravating but lesson learned to always have a paper backup. Boarding was disorganized and not by priority. Gate agents allowed passengers bull rush the gate and allowed line cuts. They lost control."
Cons: "Not enough seating at the airport gate in KC. No coffee on the flight."
Pros: "The whole crew was great and very accommodating"
Cons: "Old plane"
Cons: "Not much food offered on a long flight."
Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
Pros: "The flight crew was so nice! Roomy seats and plenty of snacks!"
Pros: "The counter assistant change my seats and my wife and me seat together"
Cons: "Hot cabin"
Pros: "Loved that the pilot or first officer, not sure which, came on the intercom at one point and said they were expecting turbulence ahead so if anyone needed to use the bathroom, right then would be the time to go!! Useful information and much appreciated."
Cons: "Some of the announcements by a female flight attendant were delivered at a very rapid pace and were hard to understand, and my first language is English."
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"
Pros: "They let us preboard because of my handicap. And we slep through boarding til we landed."
Pros: "The gate agent for this flight was a terrific multi-tasker. He was the only one at the gate managing both the incoming flight and my outgoing flight and he handled everything so efficiently, and with patience for customers' questions. He represented Delta very well."
Cons: "The leg from Atlanta to Pointe de Pitre had no wifi or even old style entertainment. Bring a book!"
Cons: "Delayed 15 hours because of a mechanical issue, spent the night in Cancun. Customer service and communication throughout was terrible."
Pros: "Impeccable as usual"
Cons: "No tv on flight from Seattle to Los Angeles, I felt like I was flying United. That was the only thing that was extremely disappointing"
Pros: "Friendly crew."
Cons: "Minimal leg room; seat didn’t decline, delayed by 40 minutes."
Pros: "Very comfortable"
Cons: "Nothing, besides the flight was slightly delayed but not by long"
Pros: "Upgraded. Arrived early"
Cons: "No entertainment system even in 1rst class"
Pros: "boarding process was good food was okay not great not bad entertainment was good flight attendants and service excellent"
Cons: "food could have been better but arriving to destination safely is most important"
Pros: "Great Food. Good entertainment. I recommend the aisle seat if you have to go top the bathroom frequently. :-) I felt that the flight attendants were concerned about our comfort on the flights."
Cons: "I would have liked more of a music and movie selection."
Pros: "Good drinks and movie selection"
Cons: "Planned my trip for my birthday/10 year anniversary. The first leg of the trip, flying from ft Lauderdale to atlanta was ok except for the pilot having to circle around bc he was too close to the airplane in front to land. This made us supposedly late to our connecting flight which by the way was not supposed to leave before 8:10. My husband and I arrived at the gate about 10 minutes before only to be told that the door was locked. Needless to say, we weren't the only ones. When we got up to the desk, the attendant was extremely rude. I was having a conversation with my husband about a dog that had just passed us . She immediately made her way into the conversation asking me what i was saying. I told her I was talking to my husband about the dog and under her breath said : " I'm sure you were." I then told her that i was more than sure about what I was talking about. We get booked on another flight and my seat was the only one without a working monitor. We asked the suitardess to see o If there was anything that could be done They tried to reset it to no avail. Since we didn't say anything else, it was forgotten about. My husband shared his screen with me so that I wasn't totally bored on the flight. Not the way I wanted to start off my birthday but I'm glad that nightmare is over Delta really needs to retrain their employees on customer service bc it leaves a lot to be desired!"
Cons: "No entertainment, no power outlets, no food, crappy overhead bins"
Pros: "The overall flight was good."
Pros: "Friendly crew. Boarded quickly. Gave good updates on what was going on."
Cons: "Prefer Pepsi products. Wi-Fi should be free."
Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"
Cons: "Because my earlier flight was delayed they put me on this one in a middle seat I had payed for a plus front seat"
Airlines flying from Elmira to Scotland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights