No food and entertainment but ... a wonderful view of the landscape and sea from the small plane; of course, if small plane bothers you, you will feel not so well but this is a very nice experience otherwise. The crew at the airport is more than helpful and makes its best, you can enjoy your journey with such people.
Small aircraft: no service on board... No entertraiment on board REALLY expensive for what you get
Our flight was 1.5 hours delayed. There was no weather for the inbound flight, so I don't understand why. This meant a VERY late arrival and only a quick nap before my morning flight.
Weather delay for 2.5 hours followed by half hour crew delay, did not have ginger ale, uncomfortable seats
Newark airport grounded inbound flight and only announced when the flight was about to start taxing.
Again flight was awesome except British Airways lost both gate checked luggage’s. Still missing
First world problems, but still… We were seated in first class and asked for a cocktail on a very short, 50 minute flight. After our drink order was taken, a half hour went by, and we noticed that every other person in the small plane had been served except for us. We got up to ask about it, the drinks finally came, then were taken away three minutes later since the flight was so short. Really strange situation, on the other hand, we were in Utah.
Very friendly and efficient and smooth boarding. We were even way early arriving at my destination. Thank you.
Crew professional. Easy bag drop off. On time. Good entertainment.
Between Las Vegas and Dallas was okay But, once in the Dallas airport, notice, I have disability and ask for a wheelchair, they leave in a middle of nowhere, the personal in charge try to push me on a cart where I couldn't sit because was to high. Then they don't care about me, they bulling, till I start to yelling and crying, ask to everyone around, who can help me. The man in charge make a despective movements and said you are to loosing the fly. The last name in his batch started with an H, I did not have the full name. A nightmare. After all, a woman in charge was walking very slowly and asking me for a tip cause she was helping me to reach the fly. For years, AA has been the preferred airline. The personal in charge of the disabled people are discriminate me. Thank you Kayak.
You ant watch TV if you don't have a device, the seats have more space, and the snacks are different.
Cancelled and rebooked twice in one day with a drop in seat class. Not good at all.
Allow for not applicable in your survey if there is no food or entertainment on a very short flight of only one hour
Notsure if it was an issue with the airline or Guatemala Int airport, but boarding information, times posted, and boarding to aircraft where contadicting n confusing - relied on gate airline staff n fellow travelers.
The flight was cancelled 2 time as. The airline was stranded me in Guatemala with no solution.
My flight was cancelled 2 times with no solution left stranded in Guatemala.
Boarding was long and messy. No food was offered on the flight. No entertainemnt. Clean flight however.