Good food, comfortable seating, excellent service, affordable air fares, professional/friendly crew. This was my first Qatar airways travel. Enjoyed the travel very much. I will choose Qatar airways for my future travel and recommend to my family and friends. Thank you for making my travel enjoyable.
Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Pros: "Same as before"
Cons: "Same as before"
Pros: "All great experience!!!"
Pros: "Flight attendants were very polite."
Cons: "The seats could be more wide."
Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."
Pros: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Pros: "Food choice was good & amazing crew ."
Cons: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Cons: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."
Pros: "The comfort of the plane"
Cons: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Pros: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Cons: "Providing better food and movie"
Pros: "The crew very good and helpful"
Cons: "The crew are well organised"
Pros: "Houston check in counters need to be added."
Cons: "Doha airport indian staff is rude to many passengers during their hand carry check. Too little space there. No organization."
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Cons: "Zero customer service, absolute waste of money,. I should have read reviews before using your services"
Pros: "The check-in for my first flight was great in Philadelphia."
Cons: "There are no lounges in Philadelphia that accepted my Priority Pass. Your economy passengers deserve options, which I have paid for. Movie options were not as good as expected."
Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Cons: "Nicmze clean aircraft with goods legal room in economy"
Pros: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Cons: "Seats were a bit hard."
Pros: "The plane was virtually empty and the service was good."
Cons: "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."
Pros: "Every thing is good in Qatar airways"
Cons: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."
Pros: "Overall services"
Cons: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Cons: "Just bathroom in end"
Cons: "Chairs a little too small for long flights...."
Pros: "It was much better flight then JFK-Doha, crew was fast and efficient."
Cons: "Dirty washrooms."
Cons: "Meals & Snacks Meals served on board and in the lounges need improvement."
Pros: "Landing and botding is safe"
Pros: "Crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"
Pros: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Cons: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."
Pros: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Cons: "I will never purchase a flight with Qatar"
Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Pros: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Cons: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."
Cons: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."
Pros: "Timely response on the phone."
Cons: "Timely response on the phone."
Cons: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Pros: "I have never had such an easy long distance flight. Hope to fly with Qatar again!"
Pros: "Service was good."
Cons: "Need to provide more variety for vegetarian food. Cannot serve the same food for every meal on a long haul flight. Provide more entertainment options, more episodes of sitcoms, more movie options, more language options."
Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."
Pros: "I liked the food and the entertainment ."
Cons: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."
Cons: "Entertainment. Not all films have subtitle"
Cons: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Pros: "The aircraft was perfect it self. The crew were nice"
Cons: "They changed my chiled seat twice and they couldnt find a place for both of us togetger."
Pros: "Lots of leg space, good seats."
Cons: "Food could be better, much better."
Pros: "The crew was cool."
Cons: "More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability."
Pros: "Crew looked stressed and rushing things. Didn’t look very friendly."
Cons: "Smiling crew"
Pros: "Noce ride. Cabin crew was very friendly and helpful"
Cons: "Not much. Maybe better food. We asked for low fat option. They served bread. If they knew food better they knew carbs equals fat. Overall it was a good flight"
Cons: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Pros: "Good check-in experience."
Cons: "Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."
Pros: "The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed."
Pros: "The crew good except one man i guess from India"
Cons: "The food was not good at all"
Cons: "Too much children ob the plain and they are crying"
Pros: "The stewardess were lovely."
Cons: "The refreshments"
Cons: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
Cons: "Be on time. Flight delay was ~3hrs. Flight operated by Fly Dubai and eve though my ticket was with Emirates got charged for coffee and water!!!"
Pros: "I had my seat changed due to my injured leg, staff acted swiftly, flight was relaxing."
Cons: "They ran out of options on the food and considering it wasn't a full flight that surprised me."
Cons: "better boarding system required"
Pros: "I’m glad the connection time was short and reached the destination in good time."
Pros: "Stewardesses were great"
Cons: "It took them 1.5hours to give me my luggage. Everyone else had left. They kept making me go back and forth saying it was coming but nothing. This had never happened before and was ridiculous given it was a direct flight"
Pros: "I liked the cooperation of the crew."
Cons: "There's no specific reason to dislike, but 1 thing that they changed my schedule now,"
Pros: "10 out of 10. excellent. 5 stars."
Cons: "cabin crew's service - men far behind women esp.when serving food. Not up to the mark."
Pros: "Booked a window seat and luckily the middle seat wasn’t taken. I was able to fade in and out of sleep ... much needed!"
Cons: "Wish I could afford to upgrade for a proper sleep!"
Cons: "food and long layover"
Pros: "Besides noted above the arrival on time."
Cons: "They lost one of my bags. I had to file a complaint with emirates office."
Cons: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."
Pros: "Service, food, beverages and entertainment are good with Emirates. Also boarding procedures are good."
Cons: "Seats in Emirates keep getting smaller"
Pros: "Custom meal. Avml."
Cons: "Not very tasty."
Cons: "Seats could’ve been a little more comfortable. Maybe I’m spoiled by traveling the A380 more."
Pros: "Comfort, service, food"
Cons: "After exhausting flight I don't know what else to say"
Pros: "Food was really good for airplane food."
Cons: "Seat didn't recline at all in a 14+ hour flight. Didn't see the flight crew often."
Pros: "Every thing looks perfect, but since Emirates want to go one step further, then they should cosider the feet rest"
Pros: "The flight was so nice! I landed on time, the food was good. I loved it the fact that I could charge my phone, have a good amount of tv show and movies to choose from. Comfortable seats. Yep I would recommend and I would flight with Emirates airlines again"
Pros: "Better food Meals were bland"
Pros: "Timing, service, comfort"
Pros: "Entertainment system is good"
Cons: "Comfort. Cramped and crowded. Crew doesn't enjoy their job."
Pros: "Nice trip"
Cons: "Every thing"
Pros: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Pros: "Very comfortable and smooth ride new plane from SF to Dubail"
Cons: "Business class too expensive for individual travelers"
Pros: "The service was excellent. Plane comfort make the flight a pleasent one and less tiring."
Pros: "Very courteous flight attendants. I liked the fact that they came from several countries and looked like a strong, united team. I also enjoyed the great selection of movies, music, news, and TV shows. The space between the chairs is more generous than other airlines I used in the past."
Cons: "There was a long line for boarding in Entebbe and very few staff attending the process. I did not have access to online checking, although I received the message that I can do it online. Horrible scramble eggs. I could not eat it."
Pros: "On time Excellent environment"
Pros: "I flew business class and they do an exceptional job of making you comfortable. Great seats that allow you to completely lie down and an attentive staff."
Cons: "The entertainment was surprisingly uninteresting during this trip. Previously it's been better. The food options were also not as good, but the food was a notch above most other airlines so can't complain too much."
Cons: "Food came before alcohol :)"
Pros: "Great service during flight. It did not feel like it was over 14 hours."
Cons: "Boarding was a problem because there was computer system error. Some folks could board while others couldn't. Staff should have been more vocal in explaining the issue and should have organized the customers better while we waited to board the plane."
Cons: "My bag was lost and I was one of the many. Logistics at Heathrow were poorly executed to help people. It seems like they knew of the problem beforehand and didn't inform people effectively. I waited longer than necessary until I overheard that a lot of luggage didn't make it. I felt if they knew of the problem they should have gotten more people to help passengers and update them."
Cons: "Veg Biryani instead of pasta plz"
Pros: "Crew was very nice in business. Very helpful and catering to every need."
Cons: "The entertainment. Hollywood movies were not working."
Pros: "I' not sure which flight this relates to. I've taken economy and business class and clearly the business class is better but economy is fine. The crew were good in both classes and whilst the food in business was better I didn't have a problem in economy either."
Cons: "Check in was fine and very friendly but boarding could be better particularly in business. At Heathrow it was a bit chaotic as all classes seemed to be mixed up so it was difficult for priority passengers such as disabled to get through everyone crowded up to the desks and the same applied for business class as well. The IFE wasn't too bad but it could be better. Bahrain airport is a mess and the boarding gates seem to be more like corridors with seats in them so it's difficult again when they call for business class passengers as unless you are already at the front you have to try to work your way through. I believe the airport is being rebuilt. If so then things will probably improve. I'm not sure why there needs to be 2 security checks within a few yards of each other when transiting between flights. they don't have this problem in Doha."
Pros: "Wheel service was excellent"
Cons: "Better coordination between stewards."
Pros: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
Cons: "Need better food"
Pros: "On time flight Good services New aircraft"
Pros: "The crew was nice and kind."
Cons: "The seats, as always."
Cons: "the bouth"
Cons: "They canceled the flight that I booked from muscat to Manama at 1245 and booked to me at 745 am flight, and they keep me waiting for six hours to catch my flight from Manama to Riyadh, They did not offer me a hotel to stay during the waiting period."
Pros: "Clean airplane and friendly crew"
Cons: "No Problem"
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "I got a business class upgrade and it was amazing!"
Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Cons: "Boarding, crew, seating, bus gate"
Pros: "Crew were very friendly, aircraft were very comfortable compared to other economic airway companies"
Cons: "Bahrain airport,"
Pros: "The flight was on time and everyone from the ground crew to cabin crew were making sure to secure an on time performance. Checking in and boarding was swift. The flight was short and sweet. De-boarding was quick and taken back to the terminal in a bus."
Cons: "The cabin crew looked sad. Not a single one of them had a smile on their face. There was no welcome when I got on the aircraft, I was not woken up for food and was not asked later if I wanted something to eat."
Pros: "Boarding was easy and no delay in departure"
Cons: "The video sound wasn’t working in the return flight from Beirut to Bahrain"
Pros: "how convenient it is"
Pros: "Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price."
Cons: "The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say."
Cons: "Too much money taken by the airline even though I had bought insurance"
Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Pros: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Cons: "Subcontinent flights are substandard.. Crew are indifferent.. Taking this flight only because it is direct non stop"
Pros: "The Staff were very courteous and worked efficiently during serving food and prompt when called for assistance."
Cons: "On my way from London to Bahrain the flight was having two toilets in non working condition through out the flight. So only two were operational. Whatever the issue was never fixed till we reached Bahrain."
Pros: "The crew was efficient and anxious to please. The flight was on time."
Cons: "Boarding by bus is always unpleasant."
Pros: "People, culture and peace"
Cons: "Traffic and crowd"
Cons: "food it could be better"
Pros: "In general, good and clean."
Cons: "The Food choices"
Pros: "Food and the crew"
Cons: "The air sucks in the flight"
Pros: "The air hostess"
Cons: "The delay"
Pros: "Liked the professional boarding Very punctual take off & landing Very polite ground crew & helpful"
Cons: "Seats were cramped on the return leg Miles not automatically added.Has to be done at the airport .Forgot to do it with all the hustle & bustle. Food service by crew could be better.Needs more finesse System did not allow to order vegetarian food. Food not very palatable"
Pros: "Every thing"
Pros: "Good film selection, great beverage options."
Cons: "The sandwiches were pitiful. Not enough chicken salad for the bread and egg salad sandwiches for the children was a poor choice."
Pros: "Crew and seats"
Cons: "Boarding delayed 1 hour and 1/2"
Pros: "on time"
Cons: "The flight delayed for more than two our. I bought another ticket (one way) to manamah with Oman Air for $230. I called gulfair to refund the ticket but they asked me to contact Kayak. Please do the nessasry Regards Fahad"
Pros: "Great staff and service. Non-pretentious unlike other tegional carriers!"
Pros: "The food is horrible."
Pros: "Crew and staff were great."
Cons: "Flight was delayed for an hour. Spent more time in airport than in the air."
Pros: "Being able to watch new releases. The food was good."
Cons: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
Pros: "كانت رحلة عادية سعرها غال جدا بالمقارنةبالخدمة المقدمة و المسافة و الزمن للرحلة"
Pros: "My flight was very relaxing. it was a shorter flight than displayed on the website which was a plus."
Cons: "The only hiccup was the 30min delay before borading"
Pros: "EVERYTHING WAS GOOD AND COMFORTABLE ON THE FLIGHT."
Cons: "THE CONNECTION TIME WAS SHORT BETWEEN FLIGHTS AND WE HAD TO RUN FROM GATE 11 TO 32 TO CATCH THE FLIGHT THERE DIDN'T HAVE THE SMALL CARS WHICH MOVE THE PASSENGERS . AND IT WAS VERY LONG WAY FROM GATE 11 TO 32"
Pros: "Flight got delay from 1750 boarding to 2025 boarding... gate got moved twice."
Cons: "The flight delays from Manama to Doha and Manama to Manila."
Pros: "We landed safely and everyone got off the plane."
Cons: "Gulf air has decided to do "silent boarding" - so we were late boarding our flight because even though we watched the gate- it never filled up, there were never lines, no announcements, no lights signaling anything. Our captain took VERY sharp and hard dips and turns during our flight. He even dropped altitude so quickly that some women on board yelled out in terror. No announcements were made as well by the crew or captain regarding these very uncommon experiences of turbulence or announcements to remain with ones seat belt fastened. Finally, the man driving the bus from the plane to the door at Manama airport was too busy talking to the men who decided to sit in the front seat of the passenger bus and not look on the road in a busy air traffic area. I'm literally blown away at how everyone was safe and made it from point a to point b. I'm also horrified at the lack of communication or safety precautions."
Everything about etihad... Loved it... Very professional 🌹
Pros: "Everything but the crew."
Cons: "Crew Behaviour"
Pros: "had to cnx due to covid-19"
Cons: "had to cnx due to covid-19"
Pros: "The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything"
Cons: "The crew could be more friendly , more personal"
Cons: "More comfortable seats."
Cons: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"
Cons: "Bathroom s were dirty"
Pros: "Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money"
Cons: "They loose my luggage."
Pros: "Seat are too narrow, leg room was ok, plane temperature was too warm."
Cons: "Flight take off was delayed by almost an hour."
Cons: "Very quick through immigration and customs. Then a short cab ride to city."
Cons: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."
Pros: "The cabin crew in first class and coach were excellent... went well beyond the call of duty... AA and United can learn from them!"
Cons: "The boarding procedure was pathetic... the first class coach was overloaded and after a 10 minute drive a steep ladder to climb!! Kind of difficult if you have been traveling for last 18 hours"
Cons: "Overall cabin is too cold"
Pros: "Food and entertainment"
Pros: "Food menu need to be modified."
Cons: "Add chicken biryani, chicken shawarma etc."
Cons: "Flight delayed Baggage lost & didn’t receive upon arrival"
Pros: "E box movies , longer leg room"
Cons: "Nothing I love Etihad"
Cons: "Everything was bullshit!"
Pros: "Passengers were not clean and sweating"
Cons: "I checked in at Hyderabad and the check in staff were more than unprofessional. First they said my carry on bag and laptop bag should be no more than 7 kgs which was wrong. Later when I asked them to show the baggage restrictions, they went back saying it's okay. I had only 1 check in bag and it weight 1 kg more. I thought they would allow it since I had only 1 check in bag but they made me take out that extra kg and check in my carry on as second bag. Finally I asked for an aisle seat and they said the flight was full. But when I boarded the IAD flight I was rather surprised to see quite a few aisle and window seats. So rather than being a great experience, I would say it was a mediocre one because of the Hyderabad staff."
Cons: "Carry on baggage space was very limited, or passengers were allowed to take more than they should. Also, the sitting and boarding at the Abu Dhabi airport was very insufficient for a full flight."
Pros: "The service was excellent overall"
Pros: "Everything was fine, but"
Cons: "Frigid temps on board The snacks were sad"
Cons: "Same type of food. They ran out dinner so served the previous entree. Turn the crew light on for water. No air hostesses showed up."
Pros: "Staff are efficient."
Pros: "Goodbye excellent"
Cons: "Thé cancelled m'y ticket. When I reach Séoul air port they have to call tout airseychelles.com and rebook ticket do I have to run With air hôtesse to the plane to catch it.lots of stress"
Pros: "Boarding at Abu Dhabi"
Cons: "Arrival terminal was changed , baggage took two hour to come missed my second flight because of this."
Cons: "Chai ☕️ should be good"
Pros: "Customer service."
Cons: "No complaints."
Pros: "Everything. Very accommodating."
Cons: "The food was horrible"
Cons: "The chicken meal was the only time I refused to eat on any flight... ever."
Pros: "The service was spectacular to begin with. It was consistent, frequent and ultimately satisfying. It was a very comfortable ride with enough space for a broad guy like me. What I love most is their selection of entertainment. I wasnt expecting the food to be as good as it was. I love their flight progress and flight time."
Cons: "Jet airways disappointed me from Abu Dhabi to Mumbai because it took a while to board then after boarding we waiting over two hours for a delay."
Pros: "Food was decent, service was great, they didn't bother me much while I slept. Overall good experience for 17hrs airborne."
Cons: "The seat bases are the most uncomfortable thing I've ever seen... zero padding. I might have developed hemorrhoids from the trip! LOL. Seriously though, compared to an airline like Cathay Pacific the seat bases are garbage. The rest of the setup (entertainment, overall seat geometry, etc) is really good."
Pros: "Probably one of the more comfortable flights I've been on."
Cons: "We got rerouted through Singapore for an unscheduled stop, had a flight crew change which added 3 hours onto the flight which caused me to nearly miss my connecting flight to Bahrain. I did make the flight being the last person to board, but my bag did not."
Pros: "Friendly staff"
Cons: "Very bad odor, throughout the flight, very limited Choice of entertainment esp new English movies , outdated movies, so so food and drink options, choice of wines sucks"
Pros: "abu dubai airport transit area"
Cons: "nothing bad that i could found"
Pros: "Travel bag (with toothpaste, socks, etc) was given."
Cons: "2. Food choices from Abu Dhabi to Bangkok was Szechwan (spicy chicken), Indian (fish), or vegetarian pasta; no international or Thai food. 2. Entertainment was stopped 30 minutes before arrival."
Pros: "The trip was late and the transite one left and they refused to componsate me neither by ticket nor money .. It was ahorrible trip i lost 4000 dollars for hotels and other ticket which is toooooo much"
Pros: "Everything... It was my first time flying with Air Etihad. The service was beyond expectation. My long flight couldnt be any more comfortable."
Pros: "I wanted to cancel my flight ticket 2/3 days after buying it. I called vayama and they told me that it can't be canceled. I asked to reschedule the booking instead and they told me that rescheduling will cost me more than the price of the original ticket! Now I lost the money I paid! I will stop booking my flights through kayak going forward. I am not happy with the service and the policies do not make any sense. This was a waste. I am very disappointed. I had a serious personal reason to not to fly and nothing was taken in to consideration. I will pass this to all people I know."
Pros: "In general we had excellent services. Keep it up!"
Cons: "Nothing specific."
Pros: "Nothing specific..."
Cons: "I know this sector is can be tough on the crew... But got a very routine service with not much eye contact... For my coffee was given one sugar/creamer... Before I could ask for another the steward moved away... Didnt bother to check if I am fine...., Also, they ran out of water around landing time :( Entertainment was not available until after 10 or 15 mins take off and cut 10 mins before landing... Felt like second class..."
Pros: "Food and hospitalityu"
Cons: "Seating was too narrow"
Pros: "There was one crew member who was sympathetic to our plight, we appreciated her candor and whatever help she was able to give on this long flight."
Cons: "We were forced to sit on foul smelling seats for the 15 hour flight. The only option given to us was to deplane with barely 2 minutes of time to decide as the aircraft doors were being shut. Check-in took more than an hour and 15 minutes with a slow computer system."
Cons: "First leg with Air Seychelles was comparatively not so brilliant; to be fair it was late in the evening and perhaps the cabin crew thought we wanted to be left alone, but the service was not as proactive as the second leg on Etihad's wonderful A380"
Pros: "Nothing special."
Cons: "Food is not great. Coffee and tea service is bad. Coffee is very cold. They are rVery picky about cabin luggage. If if .000001 lbs are more they want us to take small item for example a pen from the bag. Due to this itself I do not want travel in future.ude if u ask something."
Cons: "On flight, the staff seemed to care little for even the smallest of request. On a 15 hr flight from Abu Dabhi to Chicago, I asked twice for coffee, once for juice and once for sandwich, and each time the staff told me to wait, once they were busy, once they were going to serve food in 45 minutes and once the sandwich was put away (I repeat, "put away"). My wife asked for mango juice, and they said, they do not have any left, they only had apple and orange juice. Within 10 min when they replenished the cart, they had mango juice. It seems that they were just plain lazy to do even to cater to the smallest request."
This is a short flight. I was lucky there were few kids on the flight and it was quiet throughout the trip!
The food was not good at all
Pros: "yes crew and flight was very good"
Cons: "every thing is good"
Cons: "Crew’s were not professional enough"
Pros: "B787 still like new and well maintained."
Cons: "This is a long flight I take often one Saudia. The seats still suck!"
Pros: "My seat was just fine, it was only a 1.4 hour flight"
Cons: "The food was not great, however I want to say thank you very much for having something"
Pros: "I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227"
Cons: "Please contact me on my phone number +966502263227"
Pros: "Smooth trip"
Cons: "The electricity plug was not working so I couldn’t charge my mobile although it is a new plane and the hostess tried his best but no luck"
Pros: "Onboard services improved dramatically since last for same route ✅"
Pros: "Crew, and timing of flight"
Cons: "Improving the food and beverage selections."
Pros: "Nothing i liked"
Cons: "The departure time"
Pros: "On time and quality of food"
Pros: "I and other passengers of karachi decided that we will never book saudia arabia airline outgoing flight was quit better but inbound flight was worst than ever even saudia arabia refused to give airport meal in 6 hours stay to the people of karachi"
Cons: "Arabia air should fly on time and give same services as western cities to the flight of karachi Bording must be efficient all the girls are bad mannered on boarding counter"
Pros: "Nice and smooth"
Cons: "The best flight ever. Not much passengers, and that’s what made the difference."
Pros: "The infotainment was good."
Cons: "Be careful the officer at the plane door panicked when he saw that I have 3 miniature alcoholic drinks! He frowned, asked to take them and put my passport data on the computer. It would have been more professional to tell people when boarding that we need to dispose any alcoholic liquor"
Pros: "I am a big guy. The seat was one of the more comfortable ones in recent times. The five staff that I encountered were all super courteous and helpful. They were also very kind and considerate of the unrelated 6-yr old sitting on the next seat."
Cons: "Pretty much everything was excellent."
Pros: "Crew is very good but seat is not good.as alfursan Member ineed asil seat"
Cons: "Check in staff are very slowly"
Pros: "The flight was delayed 40 minutes."
Cons: "Taking off tomorrow timely."
Cons: "The crew was not helpful. We kept asking for many things but they don’t bring them from the first time. They gave me food as normal and when I opened it they brought my requested special food which should be given to me earlier."
Pros: "Gud experience with Saudi Airline"
Cons: "Free wifi access should be given to international passenger at Saudi Airport"
Cons: "1- seats selections. 2- meals 3- arrival procedures."
Cons: "Delay, 2 times"
Pros: "Going through 3 security checks was cumbersome and gate information was incorrect otherwise great service."
Pros: "Steward was helpfull"
Pros: "The crew dosnt know how to deal with passengers Need more trining"
Pros: "The variety of entertainment selections"
Cons: "Flight delays"
Pros: "The customs at the end were exceptional. We have never made it thru so fast. Things have been improving at the South Terminal of Jeddah airport."
Cons: "No alcohol is served:("
Pros: "Nothing but the food & the timing."
Cons: "Uncomfortable, uncleaned, bad smell, over priced for an economy class and a small narrowness plane and shortness flight. Hope it is improved next time for others; however, I won’t utilize this airlines in fact it is my country’s airlines."
Pros: "Nothing as usual."
Cons: "Flight was 40 minutes late at departure airport. Missed up all the luggage in destination airport. Waiting long time for bus shuttle to come at the airplane."
Cons: "Seat is very small, food came very very late and was collected again very very late. No entertainment whatsoever Cabin crew was not friendly Aircraft was not that good from inside cabin"
Pros: "Very confortable seat (business class)"
Cons: "Boarding process is disorganize ... business class first class all together"
Cons: "Delayed flight, departure time on airport screen was not correct."
Cons: "Entertainment system did not work in my seat. Food quality was bad"
Pros: "The crew were helpful The seats were far from each other The food was good"
Pros: "The staff are positive they really try to fulfill your requirements."
Cons: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
Cons: "I almost died because of starvation I will never fly again with Saudi Arabia flight"
Cons: "The food selection was awful. The quality of the meal was very poor. Boarding - It took over an hour to get through Beirut Passport Control. In Beirut there were three security checks and then at the gate a gate agent questioned me on whether I had food in my carry-on bag. I had none, but what if I did? Why should he care? On the jet way a Saudia crewmember hand sorted through my luggage and others checking for what? I had no contraband. We know where we were headed."
Pros: "I arrived to my distinction."
Cons: "Long flight without entertainment!! No screens. They didn't dim the light during the night. The cooling was very bad."
Pros: "The check-in staff were nice and accommodating. For a short flight we did get a box lunch which was filling."
Cons: "The plane has seen better days, paint was pealing off some places. The chairs were ok. The flight crew seemed annoyed at everyone."
Pros: "Mostly every things"
Cons: "Bus transportation to be elemenated"
Cons: "No headphones available"
Cons: "Delay 2 hours My sear screen was not working. The service was rude. They kept the light on the whole time, while other airlines dim the light during the night."
Pros: "Almost everything"
Cons: "Entertainment wasn't up to date."