The Flights delayed and I missed my fl next flight
The airlines have stepped up their game. Our travels with American Airlines was great. They are trying hard to make it easier on travelers
4 flights in 5 days. Each was delayed. For a total of 13+ hours in the airport. Without even a courtesy meal voucher. Absolute unbelievable.
Those corn kernel snacks were too hard for my dentures
Cons: "No food or beverage service while in COVID mood. Pilates and flight crews were inconsistent with using masks. However overhead announcements by AA constantly stated that face mask were required and that the could prevent you from traveling with AA."
Pros: "Crew was good n seat could have been bigger."
Cons: "Landing late to Chicago almost cost me my connection so I was stressed and could not eat due to limited time in between. The airline didn't notify us of being late to Chicago until I was on plane. We were told it was on time. Very disappointing.."
Pros: "Quiet , comfortable cabin and crew was quick to board everyone"
Cons: "Wheel got stuck during takeoff. Had to fly standby to get home. Originally told I would not get home that day. It was 8 am"
Pros: "Crew super attentive and pleasant, movie options good, liked plug/outlet,"
Cons: "Seating could’ve been a little better, just not super comfortable for such a long flight"
Pros: "The crew was very attentive and friendly."
Cons: "I would have like to leave on time."
Pros: "The crew was pretty nice. The seats were actually comfortable."
Cons: "I don't know; it's economy in a plane. It is what it is."
Pros: "Very friendly professional crew. Very comfortable business seats."
Cons: "Nothing on this flight"
Pros: "On time with easy boarding and very helpful staff."
Cons: "Flight could have been on time"
Pros: "The food was pretty good and they served lots of wine."
Cons: "No in-flight entertainment on a 9 hour international flight (only live news), so we had to use whatever entertainment we brought ourselves. Also, there was no place to charge our phones. I guess next time I should prepare better for something like this."
Pros: "The boarding was great. The food and comfort was consistent with the average."
Cons: "The crew (some, not all) could have been friendlier and more accommodating. Entertainment is better with TV’s at each seat for variety."
Pros: "I was in first class thanks to an upgrade. The flight attendant was very nice. But the amenities are total garbage - no seatback in-flight entertainment, no power."
Cons: "No in-flight entertainment except on your own device. No power, ensuring your device will die on a long flight. The old US Airways fleet from the Northeast is awful."
Pros: "i could sleep on 3 seats, because had two seats free near me))))"
Pros: "Friendly attentive crew"
Cons: "The only entertainment was streaming movies via your own device. Not the end of the world but most people have come to expect having personal video monitors. Delta is adding them but AA is taking away."
Cons: "Late cancellation. We still haven’t departed Dayton."
Cons: "Waited one hour on runway after landing for plane to be towed prior to getting off the plane. This was made worse surrounded by unruly children that no one made an effort to control."
Pros: "Informed in cell phone about flight delays."
Cons: "Delayed flight. I was informed of the three-timed delays. Eventually, the flight met the 2nd one."
Pros: "Everything was perfect"
Pros: "Nothing, they’re awful."
Cons: "American Airlines failed to provide the service we paid for: a flight that arrived home in the morning, so that we could get to work. We had to use vacation days we did not have to spare."
Cons: "I get the pleasure of paying to check a bag! On top of it they lost my bag for two hours. What am I paying for again? At least it wasn’t gone for good..."
Cons: "When I arrived at the gate, the flight was on time, but no aircraft was at the gate. The gate attendants left at the time we were supposed to Board, then the departure time changed on the board and no announcement was made. Another gate attendant told me that the aircraft was at DYT, but the reason for delay was crew rest. As the delays continued, 3 in all, we were told that the aircraft was at DYT but we were waiting on a crew to be flown in from Charlotte. Not sure how AA messed up their crew rest schedule on domestic regional jet carrier. Either way, a new gate attendant arrived to take over, and continued to tell us we were waiting on crew. Then the story changed to waiting on aircraft and crew. By the time the 3rd change in departure had been made, and we were still waiting on aircraft and cre, AA failed to continue to update the departure and arrival times. Once we boarded around 9:00pm the boarding time still showed 8:10pm. Then we sat on the runway awaiting departure for approx 40 minutes before taking off. Very poor communication And customer service."
Pros: "Pretty good dinner and breakfast, complimentary wine"
Cons: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Pros: "I like the service, how they were polite to me, and made me feel welcome."
Pros: "Easy and safe flight to destination. Not meant to be a 5 star hotel."
Cons: "delayed and missed connecting flight"
Pros: "Short trips so no entertainment is offered so it's n/a"
Pros: "Left on time, arrived early, God food, pleasant flight."
Pros: "clean and newer airplane"
Pros: "Crew was good."
Cons: "Boarding is terrible at DCA for commuter flights. You get on a bus packed in like sardines and the stand there for 15 minutes."
Pros: "Good serice,"
Cons: "Good service to switch flight pattern from greenville to new bern but still a delay that cause a 2 flight connection. Lots of on-line issues with check-in, overall a stressful day, hopefully it will all work out!"
Pros: "Quick board and exit, fast check-in"
Cons: "Wi-Fi onboard free for all T Mobile customers, cramped seat room for a smaller adult even"
Pros: "The landing was excellent"
Cons: "Lack of organization in stowing carry ons inside overhead cabins"
Pros: "Poor service They had a severely overweight person sitting next to me. She was struggling putting on her seat belt for a few minutes. I was very uncomfortable in my seat. The flight attendant was walking around withh seat belt extenders ; why are you accommodating severely overweight customers at the expense of others?"
Pros: "The flight was early morning so the plane was basically empty. And the flight was short due to short distance and tail winds. Crew is always friendly and helpful."
Cons: "Plane seats are EXTREMELY cramped. We were early but had to sit for 15 minutes waiting for the plane in our spot to leave."
Pros: "Flight was crowded , they stored my bag without fee which was greatly appreciated"
Cons: "Plane was too small for international flight"
Pros: "The quality of aircraft"
Cons: "The service lacked any sort of empathy. The crew on this flight especially the African American lady, I think are in the wrong profession. Didn't care at all. Seemed miserable."
Pros: "Friendly staff ice landong"
Cons: "No leg room & I am only 5'6' & slim."
Cons: "The flight was so full of rude business men and the cabin crew was very rude. I didn't get a seat assignment until a few minutes before my flight. I was sandwiched between two men that took up all the leg and elbow room, because they thought they were superior. The plane was old and dirty."
Pros: "Flight was on time."
Cons: "My luggage was lost!!! People were sympathetic but no apologies or compensation Also, we were forced to pay extra for our seats before we were able to print boarding passes. My husband and I were not able to sit together which was upsetting to me."
Pros: "Polite crew"
Cons: "Flight delayed 15 min"
Pros: "AM staff was very helpful and pleasant."
Cons: "Boarding was a bit confusing and crowded. Thankful you had a great intercom system and staff spoke clearly with easy to follow instructions."
My only real issue was that when I booked this flight through Kayak, I somehow booked via BudgetAir.com (though I was on your website.) Due to this, I was unable to access boarding passes coming or going via the Kayak app, or the Allegient app. Luckily I was able to print them prior to leaving home (and the resort printed them for on the way back), but using this site is definitely something I'll have to consider for my trip. I should have been able to access boarding passes electronically via the app regardless.
Pros: "Crew was friendly, just wish they would offer a full can of soda or a water after a 3 hour delay."
Cons: "Leaving on time, but that wasn’t Allegiant fault. The 3 hour delay was all weather related."
Pros: "Direct flight"
Cons: "Online check in, we’re charged for everything, EVERYTHING. For that I’ll take a connection next time"
Pros: "The crew was super nice and helpful. They made an effort to answer any questions the passengers had. They made the flight home very enjoyable. I plan to fly with Allegiant again."
Pros: "Amazing Crew! Fast flight!"
Pros: "I love that they fly out of smaller airports. I feel like the crew is kind and helpful."
Cons: "The seats are not very comfortable but luckily most of the flights are not too long."
Pros: "Employees from the gate agent up to and including the flight attendants we are very accommodating and helpful!"
Pros: "Great crew."
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Pros: "Quick flight, arrived ahead of schedule"
Cons: "The smell"
Cons: "They charge $50 for a carry on bag!!!"
Cons: "Flight itself was great. Seats are very narrow"
Pros: "Crew was friendly and helpful"
Cons: "Offer at least water at no charge."
Pros: "The crew was good , plane was delayed and late for departure. Second flight was delayed by 2 1/2 hours , I just can’t catch a break !!"
Cons: "I could not log onto the website and check my carryon bag , cost me $50 at check in. It would not recognize my number for the first flight. I’m a known traveler on Frontier so I did log in with them ."
Cons: "No hot coffee on 7:40am flight. Not right."
Pros: "Crew was very pleasant and professional"
Pros: "Going in & out of small airports."
Cons: "We arrived late. Pricing system."
Pros: "Great crew fast service and flight smooth !"
Cons: "I’m tall and have some back issues I found the seats very close and not too comfortable ! I tried to get A seat by the emergency exit but wasn’t early enough on my pick !"
Cons: "The $17.00 i paid to insure the flight was not honored. I had some health issues and needed to cancel. I was then told that the airline I chose through your site, won’t honor it. I am furious and am owed my refund."
Pros: "Like the newer plane. The crew was nice."
Cons: "I purchased 2 bulk head seats for more leg room and because they changed the plane, my seats were no longer in the bulk head. We didn't have extra leg room and I would like a refund for the price I paid to upgrade my seats. It is impossible to get service on the phone, since even the customer service number the flight attentendant gave me, still put me on an unbearable hold time. Please refund my money for the seats that you did not provide me with."
Cons: "they charged me more money because i need alleges air . ap"
Pros: "For a “no frills” airline I like the modern aircraft, professional and friendly crew and on time departure and arrival. The flight is too short for entertainment or food service but the snacks and drinks for sale are varied and acceptably priced."
Pros: "Actual flight good and crew very accommodating"
Cons: "Seats poor. Waited 40 mins before the luggage entered the belt for pickup. Held us up for transportation to rent lot."
Pros: "Friendly Crew. Staff did expedite our checking bags to make our flight when we asked about our flight that started boarding early and made sure our bags made the flight. Excellent pilots, trip went seamless from wheels up to wheels down."
Cons: "Boarding started 30 minutes earlier than first notified as, Long lines to check bags."
Cons: "The ground crew got something stuck in the snow and we can't get off the plane because of that."
Pros: "From entering the airport, gate, and plane- nothing is more pleasant and efficient than Allegiant flights. I was able to attend my grandsons bday and back by start of the next week- round trip at REASONBLE prices! Thank you."
Cons: "I am ok with it but the walk way was so filthy on my return trip. I know plane was late and we boarded late... but a really quick vacuum would have taken only a few minutes. I realize it was messy from cl"
Pros: "Priority check-in and boarding were pleasant."
Cons: "Very tight seats, even for a small person. No recline. Screaming children throughout the cabin."
Cons: "Allegiant needs to put more than just school bus seats in their aircraft."
Pros: "On the way there and back the staff was friendly, the flight was smooth and and overall everything was just great. This was my first time flying with Allegiant and I will definitely do it again."
Cons: "Bought flight insurance. Had to cancel within one week due to mom's health issues. Could not get a refund without her Dr.'s signature, which was impossible for me to do. Therefore....lost 145.....down the drain....."
Pros: "I had 44 min they wouldn't give me my boarding pass then the flight was delayed to 5:30 and they still wouldn't allow me up."
Pros: "Flights were all on time"
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Pros: "Flew 2 different legs with Allegiant, both of which were delayed for maintenance stuff. 2nd leg, we sat in the plane for an hour waiting for a maintenance guy, so my wife went to the bathroom. No toilet paper! When my wife asked about it, she was told "we won't be getting toilet paper for this flight." Inexpensive is one thing, but...dear lord!"
Cons: "Did not check in or take this flight. Trip up to NJ was so bad I could not fly back. Tried to contact company and was told they could not assist in anyway. So lost ticket cost. Live and Learn. Do not fly this line."
Cons: "Bad service. Long waits. No directions at airport from the airline and counter service slow"
Pros: "The prices are good. Anything additional (food, overhead carry on space) is an additional cost but this is how they make the tickets cheaper for people who don't need extras."
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Cons: "Having to pay for drinks. But, I didn't even not mind it that much. I'd much rather a cheaper flight"
Cons: "They arrive to the airport over an hour early and went to the desk we're asking them to print my ticket they informed me that they cannot check me in at the desk I had to do it online I didn't have the ability to do that so therefore I miss my plane"
Pros: "The outbound leg went well except for the very uncomfortable seats that are thinly padded and do not recline. We left on time and arrived on time."
Cons: "The return trip left five hours late due to a faulty plane. I appreciate not using a plane that was mechanically not working. I also appreciate that we did finally leave on the same day we were to leave. The replacement plane was as uncomfortable as the plane used in the first leg of my round trip."
Pros: "The flight attendants were great. Pilots attention to detail..Great."
Cons: "Charging for every little thing including seat choice, bags, snacks. No complimentary beverages or peanuts. Not even water! In the long run, I didn't save money on this trip."
Pros: "Not much"
Cons: "6hr delay, boarded the plane 3 separate times. 2 different mechanical problems. Infrequent updates"
Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."
Pros: "Convenient, Clean, Quality, Care"
This flight never happened. We were not even in the airport because the connection was delayed hours past when this one was supposed to leave. Everyone knew it would be. But United didn’t say anything until they canceled it at it’s departure time.
There was no food or entertainment but there is no n/a option
Pros: "Good communication between once we had to re route for technical difficulty and united gave us 100$ coupon to fly with them again after our trip changed from 9hrs to 18 hrs"
Cons: "No TVs, no charger points, not a lot of knee space/leg room, not enough luggage storage at back of plane, can’t sleep in isle seat due to people constantly bumping into you while walking by"
Pros: "Flight convenients"
Cons: "Small plane .. I’m a y’all person.. warning when booking ticket"
Cons: "The flight took off late due to baggage not being loaded in a timely manner and the wait on the flight when we arrived was much longer due to equipment not being handled properly; because of this my family and I missed our connecting flight."
Pros: "I especially like the agent at the United Lounge in Denver who changed my flight to one that left 3 hours before my original flight. Also, she arranged for my checked bag from Dayton, OH to be transferred to the new flight. I was concerned by happy to get it in Denver - actually, it was one of the first luggage to arrive."
Cons: "All was well. Thanks."
Cons: "The flight was booked through Jetfly and I tried to change the date. I ended up losing the entire ticket. No flight, no money. I talked to Jetfly at least 8 times and they kept confusing things, delaying things, and were not very helpful which caused me to miss any available flights."
Pros: "Met chief pilot at Wendy’s before flight. He was friendly and gave us confidence"
Cons: "The seats were too close together and very uncomfortable"
Cons: "Not much choice of good movies"
Pros: "Smooth flight and landing."
Cons: "Too long for the hardness of the seats. Flight was endles."
Cons: "Make sure you have no more than2 checked bags"
Pros: "Plane was delayed 87 minutes because the plane had maintenance issues that the air and did not organize and plan better. For their error, I missed my client and got fired."
Cons: "The airline not getting me on the Dayton-Newark then Newark-Rochester flight so I could get to my destination on time. The agent at the airport was not helping or listening. Now I miss my client loss a lot of money for the day and I got fired."
Cons: "I think if you over 6”7 you should not be charged for an exit row on commuter planes"
Cons: "I purchased my ticket in March with seating assigned to me and then when I travel from Chicago to San Jose my seating was changed and I had to sit back in the 22nd row now I walk with a cane and so this is very was very painful for me, my itinerary said that my seating was row seven for the whole trip but when I got ready to fly home from Chicago to San Jose to- day ,so I was very uncomfortable. I did not know my seating had been changed."
Pros: "Great crew. Liked pretzels"
Cons: "Spent 5 hours in the airport only to be cancelled at the last minute WITH NO OPTIONS to get home. They stranded us. Won't fly United EVER AGAIN."
Pros: "Watching part of a baseball game at the Chicago airport and reading a book."
Cons: "I did not get to fly to Fargo. I had to drive. all flights were delayed or cancelled."
Pros: "I ultimately arrived at my final destination on the same day that I left, and 12 hours later instead of 36 hours later that it was looking like it'd be at the time. Crew at the gate and on the plane were wonderful. Personnel at the airport were also wonderful aside from the fact that I couldn't seem to get on the official standby list until my mother-in-law got me on by talking to personnel at a completely different airport."
Cons: "Flight was diverted due to weather and subsequently was cancelled and rebooking was a disaster. Lines and phone hold times for rebooking took an hour each time I stood in line, which was four times.Thankfully, I was on standby for this same-day flight and was able to arrive at my destination 12 hours later than planned instead of 36 hours later than planned."
Pros: "Didn't go because of high winds in Newark"
Cons: "Having to come home and try it again today"
Cons: "Did' agree with decision of Ua air to include unannounced stop at Rapid City to drop off crew as it was not a part of my scheduling ticket. A bit confusing at the gate w/ looking for flight to Fargo. Had to ask other passengers at gate what was going on."
Cons: "I was delayed each direction :/"
Pros: "Nothing really stood out to me."
Cons: "Sitting on the tarmac for 30 minutes. The flight attendants didn't encourage those with connections to get let off first."
Pros: "I checked in online and got free TSA precheck so I didn't have to unload my bags or take off my shoes. Everything went really fast, and I was back home to my family in no time!"
Cons: "There was no way of knowing if my baggage was in the claim area as several flights were unloaded onto one belt at a time."
Pros: "Food voucher"
Cons: "Flight was delayed approx 7-8 times, 7.5 hrs. I arrived at 7:15 am for a 9:20am flight to find that it was delayed. Wasn't notified before leaving home of delay. Was given a 2 food vouchers but very late, 30 mins before boarding time. Paid for two meals already by then. My Friday to Monday trip to see my family was shortened by almost a day. I hadn’t seen them for 3 years. Don't know when I'll be able to see them next. Not happy..."
Cons: "I had to interrupt my flight and book another flight from Denver to Phoenix. Mass confusion to simply guarantee my checked bag would no continue on to Maui. I was told to keep my bag at the ticket desk in Dayton....scolded for doing so at the gate....then again scolded for same thing at gate for Denver to Phoenix. At least I kept track of my bag through it all."
Pros: "Always a good fight, very short."
Pros: "A little late taking off but was kept informed the whole time, crew/staff was friendly"
Pros: "Flight was wonderful!"
Cons: "2+ hours late to depart with no explanation. Multiple delay messages from United ranging from 59 minutes late to 2 hours 10 minutes late often within minutes of each other. Poor service, crowded, and very uncomfortable."
Pros: "The people all the way through, the equipment seems to be getting dated."
Cons: "Terminals were too far for my connection to toronto."
Pros: "Crew was very polite."
Cons: "Lack of legroom"
Pros: "Flight was smooth. Left on time. Everyone was pleasant."
Cons: "Seats are cramped. Could not understand flight attendants or captain when they spoke on the intercom. Sat in one of the last rows. Didn't get to us for drink service."
Pros: "I made my travel arrangements and had plans after i had landed but had to cancel my plans due to having to get on a different flight and not landing til almost 9 pm"
Cons: "Having to change all my plans due to flight switch"
Cons: "Cabin air didn't work until we were in the air, it was easily iver 80 degrees nthere"
Pros: "Got there on time but over sold so anxiety getting on for international flight...unnecessary!"
Cons: "Flying in general."
Pros: "Everything went on schedule and our bulkhead seats were great. Flight was smooth and got in early."
Cons: "The person giving the announcements spoke so quickly and in a monotone way that it was difficult to understand her."
Cons: "Tardiness and heat"
Cons: "Due to my initial delayed flight I got to O'Hare during a drastically busy time. Due to the amount of people, noise, and dishevelment my PTSD became aggravated and I found myself having an attack. I chose the initial early flight to ensure this would not happen. I am aware of what causes my PTSD to become aggravated and I take that into consideration when I make all plans."
Pros: "It was a smaller plane but was roomier than the jet on the next leg of our trip!"
Cons: "Temperature in the plane was way too cold!!! I didn't rate entertainment higher because we didn't use it...we read our books."
Pros: "Flight was on time and crew was pleasant and professional."
Cons: "Snack and drink selection was poor."
Pros: "Crew was friendly"
Cons: "Delayed.. After getting on the plane late, had to wait for quite some time while on the plane to take off. Because of the delays both out of Dayton to O'Hare them from O'Hare to Atlanta I was almost a half hour late for my sons graduation. Not happy!"
Pros: "I like the friendliness of the crew and trying to do the best to make our flight comfortable as possible. The plane was very big&nice. By S.K"
Cons: "I didn't like that i didn't have much leg room &scrunched in a three seater.And my ride home was a lil bumpy i guess due to the weather."
Cons: "It was impossible to understand the crew members speech. It was unintelligible. The entire plane was in disbelief"
Cons: "The area around me was very dirty. Made me a bit uncomfortable"