Find cheap flights from Des Moines to Beijing

DSM - BJS

Find cheap flights from Des Moines to Beijing

Round-trip
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Des Moines (DSM)
Beijing All airports
Tue 12/1
Tue 12/8
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Good to know

Low season

April Best time to beat the crowds with an average 37% drop in price.

High season

December Most popular time to fly with an average 40% increase in price.

Average price round-trip

$1,036 (avg. price over the last 2 weeks)

Good deal round-trip

$752 or less

Good deal one-way

$438 or less

When to book flights from Des Moines to Beijing

Estimated round-trip price
Average price per month

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $438 or less one-way and $752 or less round-trip.
  • High season is considered to be November, December and January. The cheapest month to fly is April.

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Top 3 airlines serving Des Moines to Beijing

Scores according to KAYAK customer reviews

8.6
ANA
Overall score based on 4,632 reviews
8.8
Boarding
8.5
Comfort
9.0
Crew
8.4
Entertainment
8.3
Food
Airline reviews

Cons: "Selecting seats online"

Pros: "Love ANA. Always a pleasure."

Cons: "This is just a poor airline in which I will never fly on again. I will blame it a lot on miscommunication but seats are horrible and need way for cushion especially if you are on a 11 hour flight."

Pros: "Great service!"
Cons: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."

Pros: "New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen."

Pros: "Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video."
Cons: "They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better."

Cons: "Less announcements to interrupt the entertainment."

Pros: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Cons: "More western food options, better selection of tv shows for entertainment"

Pros: "There was lots of leg room. Crew was nice."
Cons: "One of our seats had a broken recliner button."

Pros: "Crew was great as always, giving excellent service. American airlines would do well to send their crews to observe how it should be done."
Cons: "The food and the drink selection."

Pros: "Service, crew, seats, punctuality"
Cons: "Bad food, cold coffee and tea."

Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"

Pros: "I like the service. I love the food,"
Cons: "Nothing for complaining, everything is good"

Pros: "Great experience overall"

Pros: "Nothing"
Cons: "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"

Pros: "Everything was just perfect"

Pros: "The crews' smile and politeness were excellent."
Cons: "The line was way long to check in at the Narita International Airport."

Pros: "Staff were very helpful and very foamy and comfortable seat"
Cons: "No boarding zone number called in economy"

Pros: "Great food"
Cons: "Leg room"

Pros: "The food and courteous flight attendants."

Pros: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Cons: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."

Pros: "Customer service on ANA was as stellar as always."
Cons: "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."

Cons: "The seat in this airplane was downright uncomfortable."

Cons: "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"

Pros: "felt Agent's kind care of elder (me) at Airport. Thanks."
Cons: "Full of passengers. Code Share!?"

Cons: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."

Pros: "Meals are excellent at Nippon, stewardesses so helpful and charming."

Pros: "I slept through the flight from take off to landing."
Cons: "The cranky infant a few rows behind."

Pros: "Food and entertainment is great."
Cons: "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"

Pros: "They had good movies and music of my choice."
Cons: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."

Pros: "They made a special dessart for my niece and her husband for their honeymoon trip."
Cons: "Not realky."

Pros: "The food on board was great! Crew members were friendly!"

Pros: "Flight was good"
Cons: "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"

Pros: "Everything"
Cons: "Nothing"

Cons: "Delayed flight an hour and a half"

Pros: "The food and disipline on boarding the passangers according to their classes"

Pros: "Was able to request a gluten-free meal for the flight"
Cons: "Nothing"

Cons: "kayak should let you know when buying the ticket that the first portion of the flight codeshare with united express doesn't cover a second bag I called ANA they said i could bring two so I did but I was charged 100 dollars for it even though it was an international flight with ANA also united express shattered the outside of one of my checked bags so I paid 100 dollars to get a 50 dollar suitcase BROKEN UNITED won't respond to my inquiries. I am very disappointed."

Pros: "The flight got me home."
Cons: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."

Pros: "Cabin crews are efficient and very polite. Film selection is fine."
Cons: "Food is boring. I always find myself hungry after flight, as I couldn't find much to eat so left a lot. Maybe I should bring my own food from next time..."

Pros: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."

Pros: "Best service ever provided by an airline"

Pros: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."

Pros: "food , service"

Pros: "Overall everything was good... Good food, comfortable and new plane"

Pros: "All flights were on time or early."

Cons: "Japanese food served on plane that I found main. course - the cubic shaped meat is too dry and hard to finish.- Mrs. Sun-Hua W. Hsieh"

Pros: "Although there was a little delay on boarding, everything went well and will fly with ANA again."

Pros: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."

Pros: "Everything"
Cons: "The crew services are excellent"

Cons: "wonderful cabin crew, easy check in, lovely staff working at the gate and the air canada check in desk. 10/10 experience"

Pros: "good entertainment system"
Cons: "they boarded zones 3, then 4, then 5.. utter chaos. When I asked a male flight attendant the premise for this he was rude and aggressive. My wife phoned CA to book a gluten free meal the day before. The process was so complex she gave up. 9 hours no food. I was reminded again why I hate this airline"

Pros: "I really liked that the time changed to a more reasonable arrival time. Usually that flight gets in way passed 10 and it’s makes for a long day of travel. I appreciated arriving earlier and on time."

Pros: "All flights to Toronto were delayed due to weather, which really wasn’t bad, but these things happen. The crew, however, weren’t empathetic at all. When it came to food, they ran out and again their empathy was quite lacking. Air Canada really needs to step up their people skills. They will lose customers to airlines that demonstrate that they care (eg WestJet) if they keep this up. This is not an isolated experience for me. They have lost us as a customer. I won’t fly Air Canada again if I have other options, and I’m willing to pay more for the same flight just to avoid them."
Cons: "Non-empathetic crew"

Pros: "Business class seat"
Cons: "Mpvie choices are terrible. They don’t know what “new releases” mean."

Pros: "Crew is good, and as well as food and entertainment are good"
Cons: "The seat is small size and it may make for Asian people. Since the port of HK made the flight on the run way for a long time, that delayed arrival"

Cons: "Video not working"

Pros: "Everything is good"
Cons: "Almost no"

Cons: "delayes again....."

Cons: "Filthy No entertainment Had to pay for beer and wine"

Pros: "I travel a lot. I have to say both Air Canada and Kayak did a excellent job to remind me via email and text message to check-in online 24 hrs before my departure, never fail. Kayak also keeps on updating me about my flight on time or not, gate number etc. As a traveler, these features are very important. keep up with the good work!"

Pros: "At least the entertainment systems worked this time."
Cons: "I've never thought that airplane food was bad before, but they ran out of the main options and I was left with macaroni and cheese. It was bad."

Pros: "Crew took very good care of me. They made sure I had a comfort seat."
Cons: "No enough choice of movies"

Pros: "Nothing because it didn't happen"
Cons: "When I got to the airport, the attendant notified me that my flight had been exchanged. No one notified me of this and I was still under the impression that my flight was scheduled as my itenerary in my latest email. It took two hours to figure out that United had changed my flight and booked me on a different one. Once again, without notifying me. Thank god they changed my flight to a later one or I would have missed it. By the time we figured out what flight I was on, I had to sprint to a different terminal because check in was closing in 20 mins. I arrived at the check in kiosk with less than 5 mins to spare. The experience was terrible and customer service from each Kayak, United and Air Canada. I also injured my back while sprinting between terminals wearing a heavy backpacking backpack. Would not book through Kayak again."

Cons: "Everything costs extra: picking seats, pillows, blankets, no Economy Plus for Star Alliance elites, any food, etc."

Pros: "Two full drink services was nice"
Cons: "USB outlet didn't work, and my seat didn't have a normal AC outlet"

Cons: "Plane was too small with extra small overhead bin. We were asked to keep Cabin Luggage beneath our seats even though it fits the prescribe dimension. Return flight was first late then was told that the Restroom inside the plane is not working which is weird (atleast i never experienced this before)."

Pros: "They were on time and boarding went quickly"
Cons: "Even though I checked in online they didn't have 2 seats next to each other for us despite us having booked together under a single booking as couple etc. the food was small portions and mediocre / blunt taste."

Pros: "Comfort of seats Crew's teamwork"
Cons: "It would be great if you could accept debit cards on board for purchases."

Cons: "I really couldn't believe that I had a 13 hour flight on a brand new B787 with no WiFi capability. I travelled economy class and it was full, but it was obvious that 14 of 28 business class seats were empty. Well no wonder. If I were travelling 13 hours on business and couldn't connect, while on business it would be a time resource wasted. You should rethink your business plan. I suspect your losing fares to different carriers. Even travelling coach I will look for other carriers to compare to on future long haul flights. Too bad, you did everything else great. Robert Howell - bhowell1232@gmail.com"

Pros: "The in-flight entertainment system in the headrest was very robust. My children remained engaged for almost the entire 16hr flight...the flight attendants were not stingy with the food or drink and even allowed me to get a beverage in-between the services to take my medicine."
Cons: "The baggage pickup in Beijing took forever! Over an hour after arriving at the baggage carrosel! My car seats were in two different places (on the belt and in an oversize area). On a minor note, I was unable to get a stamp in my passport after using the automated machine...sad...I would have stood in the line to get the stamp if I was told ahead of time..."

Pros: "AC lost baggage"

Pros: "Overall I enjoyed the movies provided. In the three week span I had a lot of the movie choices overlapped. However, I found that there were many options provided that allowed me to find movies I had not seen yet even though they were not released within the past 3-5 years."
Cons: "I felt like I was constantly being bumped sitting in the aisle seat. I also was not a fan of the breakfast options."

Pros: "Quick, cheap, great service"
Cons: "Nothing bad, really"

Pros: "Nice interior. Free movies."
Cons: "Air Canada is always delayed."

Cons: "Delayed departure from Seoul so I missed the connection flight to Washington DC."

Pros: "Stuff was pretty friendly,"
Cons: "Flight was 2 hours delayed, food was not very good and they didn't have enough chicken options when our turn came. Movies/TV selection was very limited."

Pros: "TV on back of seat. Free movies. Okay food"
Cons: "I had to wait 2 hours for my bags"

Cons: "Need a bigger seat on a long flight and more leg room."

Pros: "Air Canada is a wonderful airline for the price!! Seats are comfy staff is excellent. Food is decent."
Cons: "Food wasn't great but what do you expect it's on a airplane."

Pros: "Food was okay"
Cons: "Rude people on board, crew didnt do anything about this."

Pros: "They have television screens"
Cons: "Boarding pathetic, crew not friendly, only paid alcoholic beverages, poor food, landing worst of all flights that I had."

Pros: "Boarding was efficiently handled"
Cons: "Very delayed flight with everyone ON the plane. Tiny seats in coach - very cramped Also food not very good."

Cons: "I had to pay for Internet despite being a Superelite customer (top Tier flyer on their program). The service was expensive and slow so I only used 30 minutes for $4. Having curtailed my work, I looked for news feeds and Rio Olympic coverage. There was neither. It spoilt an otherwise great experience"

Cons: "Someone else was sitting in our seats and when asked they said they had lost their boarding pass and hence don't know their seat number. I called the flight attendant for help and he checked our boarding passes and asked us to wait at the back of the plane. He stood there for another 10-15 minutes and we were not helped. Finally, another flight crew member came down to the back and asked us to sit in a row almost to the back with barely any legroom. I am 6'2" and was cramped into the seat. It was horrible!!"

Pros: "New interior felt clean and the new entertainment system felt responsive with a large amount of movies and shows to view"
Cons: "seats were very hard with reduced legroom after you recline. Lavatories were far and few. Food was mediocre with 3 meals, I had to ask for extras."

Cons: "The flight was delayed. Air Canada didn't provide hotel accommodation for missing connection. Only reimburse C$100 for hotel stay. The cheapest hotel found near the airport cost C$185. Only gave us C$10 per person for meal. We'll never fly Air Canada again."

Pros: "Swedish air saved the day! Air canaduh should Take some lessons on customer service."

Cons: "The plane was up and down twice when it landfall."

Pros: "Staff was great."
Cons: "Seat size made sitting a suffering, as I am quite tall, and was unwilling to pay the extra $100 dollars, which I felt discriminatory (as I have no control over how tall I am)."

Pros: "One of the stewardess is really cute and she speaks French"
Cons: "The cabinet temperature is ridiculously low and they only offer a thin blanket"

Pros: "We boarded very quickly! The staff were extremely friendly and made our thirteen hour ride pleasurable. The inflight entertainment had a great deal of new shows and movies. The seats had a decent size and good enough leg room. The flight was smooth, and we took off at a good time. The food was fairly good as well!"

Pros: "Overall fair experience"
Cons: "Would have liked if the crew was a bit more friendlier. But they were professional for the most part."

Pros: "nothing was overpowering good, just an average flight there & back"
Cons: "the entertainment system was terrible"

Pros: "crew is excellent"
Cons: "small space"

Cons: "food can improve some"

Pros: "The Flight attendants were polite, efficient, and took care of business. The plane was nice, reasonably clean, and we were kept well informed."
Cons: "The In flight entertainment system had an extremely poor music selection. There were only one to three albums per genre, none of which I had heard of before. Music doesn't take up a lot of data, and there are tons of independent artists who would be willing to put their music up for little to no royalty payment. This is an easy fix. 2/3 of my bags were left in Toronto."

Pros: "TVs in each head rest with movies."
Cons: "No communication or care. Sat on plane in Toronto for 4hrs - no offer of beverage or snack. To announce flight cancelled. 90% of flights going same location was cancelled from gate. No reason to assume our flight would have special us president clearance to fly. And doesn't take 4hrs to figure that out. Then was not giving any assistance or comms on new flight. When called told best chance is 2 days for flight and was not providing any hotel voucher. We ended up driving from Toronto to NYC. We were irate!!!!!"

Pros: "Someone from the previous flight left a handle of whiskey and I kept it"
Cons: "The food besides noodles in a cup was not that good"

Cons: "They could have told me more than 24 hours before my flight that they changed me to a different flight 4 hours earlier in the day!"

Cons: "No apologies for being delayed. More than 4 hours. No explanation. Nothing. Awful service."

Pros: "Delays were clearly communicated with ample time to make changes if necessary"
Cons: "TEEEEENY WEENY itty bitty plane - hard to be comfortable- but fortunately it was a short flight"

Pros: "Easy connections, very timely and everything worked out great."
Cons: "Plane was full"

Cons: "I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim."

Cons: "a coach class seat is a chair of torture!!!!"

Pros: "Boarding seemed smother than usual. I had an issue with a large back pack that wouldn't fit in the overhead due to a smaller plane travelling to Houston from Des Moines, Flight attendant was extremely helpful as it was expensive camera equipment and was able to stow it so that i didn't have to check it at the door. Most appreciated their sensitivity."

Cons: "The United crew really needs an attitude check. How can someone be angry at 6 am?"

Cons: "The plane was not at the airport on time and when it caused us to miss the flight they blamed the weather instead of the plane not being at the airport on time. They were rude and refused to give hotel vouchers."

Cons: "Omg, food was awful. You guys should try to eat it. I think you can't eat it. I have never eaten like this food for my life. Awful!"

Pros: "Flight left right on time and arrived to the destination early - which was great because i had an extremely short layover"

Pros: "Decent room on the flight. No food or drink."

Pros: "Friendly service,. On time"
Cons: "Nothing"

Pros: "Everybody was so friendly"
Cons: "Nothing"

Pros: "No delays"
Cons: "Everyone was super nice and gelpful"

Pros: "Quick and easy. Nice crew."

Pros: "I was treated wonderfully and had an amazing times."
Cons: "Everything was great."

Cons: "Air attendant is disruptive and throwing her own opinions at people without listening and disrespectfulness. But it was a good chance for me to debating in English."

Pros: "Nothing"
Cons: "Attitude of gate agent, crews. Boarding penalizes all but highest level and they've demoted me since the merger and erased my 30 year history with UAL. Watched them mishandle a paraplegic passenger until another passenger swapped seats. Last choice for me."

Cons: "Tight seats, full flights"

Pros: "The crew worked quickly to get me another flight when I was not gonna make my connection flight."
Cons: "The plane malfunctioned and their time management of telling us when it was gonna be fixed was poor."

Pros: "Nothing"
Cons: "Crowded, overbooked, made me check my carry on which made me miss my train. Took 4 flights to get to my final destination. Small seats, uncomfortable... list goes on and on"

Cons: "Cancelled flight. No true explanation. Lack of detail and delay caused me to miss other flight opportunities."

Cons: "The airplane needed to be swapped, which caused an hour delay and made me miss my flight"

Pros: "I loved it"

Pros: "Staff was ok."

Pros: "At least I made it"
Cons: "Flight attendant for United 426 to Chicago was rude, flight delayed and they weren't very helpful"

Cons: "Good very poor Crew no interest to service, asked for landing immigration card, crew just answer haven't you got it? Then walk away"

Pros: "Nothing"
Cons: "Lack of updates"

Pros: "Everything's on time"
Cons: "No,"

Pros: "the crew was very nice."
Cons: "The food was terrible. The seats are so small you cannot access your carry on under the seats."

Cons: "The snack"

Pros: "The flight itself was uneventful and went as expected."
Cons: "We were instructed to hand in our hand luggage before boarding the plane which meant we had to wait in a long one after the flight to get the luggage back. HOWEVER, the plane had plenty of overhead luggage room to accommodate our luggage. We were told by the cabin staff that the gate personnel don't always check what size plane it is before requiring everyone to hand in their luggage."

Pros: "Flight on time, no delays or problems"
Cons: "Seating for midgets"

Cons: "About two hours before my flight, it was canceled after previously making an airplane switch the night before after checking in online. The I received an email while I was on the way to the airport saying that the airplane that I was going to fly out on was canceled due to airplane maintenance. While I am happy they didn't fly the plane while needing maintenance, they should have planned ahead and known of the maintenance or had a backup ready to go. Obviously it must have been something they just found, but in the big picture of things. You have to pay an way to much for a flight as it is. They should have to solve their own issues to honor their part of the contract. We (as customers) can't cancel a flight with out penalties. Why shouldn't they have to do the same?"

Pros: "On the trip from Des Moines to Houston, timeliness of flight was great. The boarding went smooth and was done quickly. The crew were friendly and courteous. Overall the first half of the trip was fine."
Cons: "I was extremely disappointed in the condition of my luggage when I picked it up plane side. The wheel was broke off and all the pockets had been unzipped and it appeared they had been rummaged through. I had to drag my bag through the terminal. I spoke with 3 individuals with United who referred me onto the next and each unwilling as the previous to help. I myself am in customer service and would never treat my customers the way I was treated by the employees representing your Airline. I would go above and beyond to make the sure that the customers experience was a great one in spite of the unfotunate incident so they would return. I have never flown United before, and I will not consider your airline in the future."

Pros: "Nothing"
Cons: "I paid extra money for our seats so we cud sit together N I ended up on the front of the plane N my boyfriend clear in the back I'll never fly United again y the hell did I pay almost 25$ per seat to sit together to sit on opposite ends of the plane"

Pros: "They whole computer system went down all morning"
Cons: "I haven't made it. Their computer system was down all morning. I got a pretty inexpensive flight which was refunded. Although I can't go home, all the one way tickets are 3 times the price. Me and my 6 month old baby can't get home to his daddy."

Pros: "Crew was great!"

Cons: "They lost my bag for my entire vacation. They found it and "rushed" it to me, but it got waylaid in SFO and would have sat there had I not called them. Then they said they would deliver it to my hotel. When it arrived 4 days later, they said I could pick it up and they would not deliver it. I was 2.5 hours away. I told them to send it home, but they didn't and when I flew home 7 days later, it was still sitting in Munich!"

Pros: "Everything was great, no waits, and right on time!"
Cons: "N/A"

Pros: "That the flight was on time. disenchanted flight attendants. Makes you want to not need her assistance."
Cons: "Disenchanted flight attendants. For whatever reason, it is obvious that there is unhappiness. Not flat affect, just the look of disinterest, a look that tells you I don't care. In a customer based business it is so disheartening that the very person you may have to depend on to survive is not vested in the clientele that keeps her company in business, thereby insuring future paychecks. I'd like to communicate here that it wasn't all the attendants on either flight, but enough that it was obvious to anyone who paid even casual attention. I was flying home to California, so there were two additional flights a few days before the flights home. I never had any of the same flight attendants on any of the flight. As far as my observation of the attendants, as stated above, I think that speaks volumes. I will cite an example that happened on my trip from Iowa to Denver. I need wheelchair assistance, I walk with a cane, but not able to walk any distance. I pack a light carry-on, bring my purse, jacket and cane. I was being wheeled up the passageway in a regular wheelchair, and the man pushing me stated to the on-coming crew he "would be right back to get my suitcase, couldn't take both at the same time", and added " unless one of you could roll it up?". After an embarrassing pause, a female flight attendant said "Let the flight attendant do it. Add this to the list of responsibilities that aren't really my job." I actually twisted around to look at this person, I was so stunned to hear that! She grabbed my rolling carry-on handle and the look spoke columns. I was embarrased. Thank you. Debra K. Forsythe"

Pros: "Crew was pleasant."
Cons: "A miserable 13 hour flight. The wifi did not work the entire trip and the movies shown on the large screens kept "skipping" as well. There were no screens on the seat backs to watch movies. (And since wi fi wasn't working I couldn't watch movies on iPad either.). The food was overcooked and inedible."

Cons: "Obnoxious crew, repeating the same instructions over and over. No food, no entertainment. Short flight though."

Pros: "Everything was great and the trip was on time perfect"

Pros: "Boarding was pretty quick and staff was friendly. I was in an emergency row so I had a little extra leg room in my middle seat. Also had wifi on this flight."
Cons: "Snacks need to be updated. I prefer the good old fashion pretzels, so maybe providing an option would be better."

Cons: "I have flown with United several times and will be avoiding this airline in the future. After notification that our flight had been delayed by 3 hours, the customer service was awful. The United representatives at the gate told us they could not rebook us nor would they be able to assist us with locating a different connecting flight. We then contacted customer service by phone and were directed to connecting flights. However the connecting flights were at an airport two hours away. After being informed that we would not be able to fly out the next day from the Des Moines airport, we. Had no other choice but to rent a car to drive to the Omaha airport. We had to rent a car because they would not accommodate us by changing our return flights to match where we flying out of. This whole experience has been awful for a trip that has been booked for more than 6 months. I plan to continue to inform the public of this horrendous experience."

Cons: "I was flying out of De Moines, IA to DC with a layover in Chicago. I received an email stating that my flight was changed to 3pm. While the email stated the flight number it didn't state the destinations or the airport. It turns out the email was referring to the layover flight that I had in Chicago. I even called the number provided in the email to verify the change and instead of giving me information on my flights it gave me a status update of the flight at that particular time of the day (Which was the day before when I called and was not something I particularly cared about). This wound up being very bad for me because I slept in and missed my flight. I booked another flight for the next day but a very bad snowstorm hit the east coast and was unable to travel back to DC for 5 more days. I had to get a hotel room in Chicago and spend over $500 in expenses because of this error. United should be more specific when notifying its passengers of any changes by email. This messed up a lot of things for me and I'm very upset with how United handled this"

Pros: "I was satisfied with my flight..9.5"

Pros: "No delays, we were kept informed of status' of the process and we actually arrived slightly ahead of the advertised time. There were no weather or mechanical issues so the flight went off without a hitch."

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