Daily cleaning, installation of cabin HEPA filters on flights from Detroit to Chennai
India has restricted entry to most foreign travelers until at least February 28. However, certain eligible foreign nationals are able to travel to India via Vande Bharat flights or third country flights.
Until 28 February, travelers who are arriving from or have transited through the UK must be traveling on a direct flight from the UK to India.
Certain categories of Indian nationals and residents may enter the country on repatriation flights arranged by Ministry of Civil Aviation.
Nationals of Nepal and Bhutan may also enter the country.
Other exceptions exist for air cargo flights that carry goods for trade or essential goods and supplies, and their crew members, helpers, cleaners, etc. Travelers with an Overseas Citizen of India (OCI) card or booklet are eligible to enter the country, as are their minor children and spouses, or students attending an Indian institution, if one of the parents is a national of India or OCI card holder. Travelers may transit through India from a neighboring country if traveling via India to their country of residence.
The Indian Ministry of Home Affairs has issued new guidelines permitting certain categories of foreign nationals to travel to India on business. However it will require them to first obtain a fresh business or employment visa. For information categories and process, visit the Indian Bureau of Immigration website.
E-visas and tourist Visas are no longer valid.
Travelers must have a medical certificate with a negative COVID-19 RT-PCR test result issued within 72 hours prior to departure.
All travelers must visit the New Delhi Airport website and submit a self-declaration form at least 72 hours prior to departure. Travelers who have been in Afghanistan, Bahrain, Brazil, France, Germany, Iraq, Kuwait, Netherlands, Oman, Qatar, Russian, South Africa, the UK, Ukraine or UAE in the past 14 days must submit to and pay for a confirmatory molecular test upon arrival.
Travelers arriving from Afghanistan, Bahrain, France, Germany, Iraq, Kuwait, Netherlands, Oman, Qatar, Russian, Ukraine or the UAE are subject to a COVID-19 molecular test upon arrival, at their own expense.
Travelers arriving from Brazil, South Africa or the UK are subject to a COVID-19 molecular test upon arrival and another test on day 7, at their own expense.
Travelers coming from or transiting through the UK, Brazil, and South Africa will have to quarantine at least 7 days even if they test negative upon arrival.
Travelers who test negative for COVID but were seated in the same row as, three rows before, or three rows behind a traveler arriving from the UK, South Africa, or Brazil who tests positive for COVID upon arrival will also be placed in institutional quarantine for at least 7 days pending additional testing.
Some states require quarantine for all individuals arriving from outside their borders with no exemptions. During the 14-day quarantine period, travelers are not permitted to use any form of public transportation or appear in any public location.
They may be required to provide contact details and be asked to download the Arogya Setu app.
Travelers are not allowed to transit through Bangalore, Chennai, Delhi, Hyderabad, Kolkata or Mumbai.
There are currently 196 active cases of COVID-19 diagnosed in IN and 2 deaths as of Apr 7 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 23h 10m.
In the past 3 days, the cheapest one-way tickets were found on British Airways ($556) and Multiple Airlines ($625), and the lowest round-trip tickets have been found on Qatar Airways ($885) and British Airways ($917).
For Detroit to Chennai, Tuesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Chennai back to Detroit, the best deals are generally found on Tuesday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Detroit to Chennai.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chennai from Detroit is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chennai with an airline and back to Detroit with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chennai from Detroit up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Keeping flights and terminals accurate and on time. Not loosing thousands of dollars of my belongings they lost my luggage"
Pros: "Excellent crew and great food."
Cons: "Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements"
Cons: "Earphones never connects at my seat either other seat it’s was little hard to watch movies"
Pros: "Boarding was efficient. Staff were polite and helpful."
Cons: "Food was okay, seats were less so. Not enough leg room."
Pros: "Amazing experience. Pinnacle of customer service"
Pros: "Everything was good"
Cons: "Veg Food"
Pros: "Regular A330 was substituted for a 787 dreamliner."
Pros: "The crew were very friendly"
Cons: "I was made to gate check my hand luggage."
Pros: "Food was quite good along with service"
Cons: "No entertainment or tv monitors - 6 hours of no movies!!!"
Cons: "Took long time to provide food & water."
Pros: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Cons: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"
Pros: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Pros: "Staff was reasonable"
Cons: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."
Pros: "Crew was excellent. Very nice and helpful."
Cons: "Food was terrible. Need a variety. Curry is not for everyone."
Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Pros: "Older plane Older entertainment system"
Cons: "Older plane Older entertainment system"
Cons: "The ticketing agent told me I had a window seat, but in reality I had a middle seat! For a 14 hour flight, that’s a big difference! Highly disappointed when i got to the gate and the plane had no window seats available."
Pros: "Crew, service, price"
Cons: "Seats are small"
Pros: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Cons: "Food and service and crew"
Pros: "Flight schedule in time."
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Pros: "Good movies, Comfortable seats"
Cons: "Food could be better."
Pros: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"
Cons: "One restroom was out of service"
Pros: "Good service but need to improve food quality and quantity."
Cons: "Good service"
Pros: "food, crew ."
Cons: "entertainment choices for Hollywood movies are limited."
Pros: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Cons: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"
Cons: "Flight was delayed for 4 hrs"
Cons: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Pros: "Completely satisfied. Excellent all the way!"
Cons: "Everything was perfect. Thank You."
Pros: "Leg room was relatively better than the Doha to Atlanta leg."
Cons: "No goodie bags this time"
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Pros: "the flight was comfortable"
Pros: "Service. Kindness"
Pros: "Checkin was really quick, needed to have some facilities for the passengers who have more than 8hrs layover."
Cons: "The crew was not efficient or always looking for shortcut. The specific person assigned never recommended or gave any information about the amenities available rather was waiting to be asked uneasily and was not polite at all. Need to be trained more effectively for such a 5 star airlines."
Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Pros: "Excellent service and in time flights."
Cons: "I am platinium and got treated that way!!"
Cons: "There were no headphones and again with the remote Oryx screen that is just way too complicated and freezes like crazy."
Pros: "Movie selection was good."
Cons: "Everything else. Boarding was chaos, Ground crew should show authority while boarding passengers."
Pros: "Comfortable abd lovely"
Cons: "Internet was not available in the next flight"
Pros: "The crew was nice"
Cons: "Better food and cooked throughly and better seat and more blankets."
Cons: "Best airline!"
Pros: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Cons: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"
Pros: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Cons: "More spacial seats"
Pros: "They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour"
Pros: "Everything was good except the Cooling"
Cons: "Cooling inside plane"
Pros: "I had a great time. The best part was that my luggage reached on time!! Thank you!"
Cons: "I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone."
Pros: "Since not enough room in "What could have been better". For as long as my second flight was, from Dubai to Boston, the seats in coach were criminal!!! Way to narrow, especially if sitting next to a large person. Not nearly enough distance to seat in front of you, can't even bend over to reach some-"
Cons: "thing on the floor. The seats do NOT recline enough to be able to relax & get shuteye. It would have been really nice to have a footrest of some type, even busses have those! I am a small person, 5'1'' and 110 lb. Consider not having such a huge gap between 1st class and economy. Way over crowded."
Pros: "Overall flight quality"
Cons: "Free wifi time can be increased to at least an hour and Food quality can be better"
Pros: "Crew was amazing. There is always someone from emirates around to help."
Cons: "Little more room on a 14 1/2 hour flight would be nice"
Cons: "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."
Pros: "Seating and entertainment was very good."
Cons: "Hindu Non vegetarian meals could have been better"
Pros: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Cons: "I was sitting in emergency exit so i will not complain of small seats"
Pros: "Boarding was good"
Cons: "Peanuts !! Ban them please"
Pros: "Entertainment via onboard tv is really good and keep you busy during even the longest flight"
Cons: "Crew was not as hospitalitable as they have been. Seems a lot of their crew was flying back and caused them to not be as prompt with regular passengers. They ran out of certain selections quickly."
Cons: "Good job!!"
Pros: "Food and service"
Cons: "Boarding in Dubai was not according to zones and it was crowded"
Pros: "Good serevice"
Cons: "Chettinad fish curry is good"
Pros: "Generally the standard was good as I've come to expect from Emirates"
Cons: "There was little communication about boarding at Lusaka. By contrast to larger airports it is not at all clear where to go once you are in the departures area - fine if you are familiar with the airport, but confusing if not. I discovered I should make my way through secondary security into the departure gate area via a small unsigned door. There followed a good deal of confusion among the passengers as to where we should be waiting, and whether the flight was on time or not. Another area which could be improved, but not by the airline, is the listing of departure gates for connecting flights in Dubai. There are so many flights cycling on limited screen space, so you have only a few seconds to locate your flight, from around 90 or so, before having to wait for the cycle to repeat."
Cons: "Not able to select seats during online checkin free of cost."
Pros: "Excellent service by staff.Food is superb. Overall happy experience."
Pros: "Same as above."
Pros: "On time"
Cons: "It's was only the passngers who requested they offer them to provide mattress to their seats"
Cons: "During initial boarding at IAD our carry on baggage was ok. But boarding at Dubai there was carry-on baggage weight check and we had to pay additional $200. And then our baggage was then checked in. Seemed to be totally unethical."
Pros: "Comfortable seats, awesome entertainment and food!"
Cons: "Only 7kg for a carry on bag is pretty tight."
Cons: "Flight was 15 hours long. Vegetarian food is not provided. We were unable to select food options online before boarding."
Pros: "Movie options were good"
Cons: "Food was mediocre, service was poor crew took 20 mins to answer the request, our food was served very late, no legroom, no good snack refreshment options"
Pros: "Everything was good"
Cons: "What id isn't like is some people will sleep by the time we reached Dubai we missed some important information about the changes in the gates of next flights , they could have announced it just before landing one more time"
Cons: "Seat selection is paid."
Pros: "Crew and the upgraded entertainment system. Especially, the nee touch screen and 3.5 mm support in the headphone jack."
Pros: "Emirates doesn't fail! Great service!"
Cons: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"
Pros: "Leg space on time"
Pros: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."
Pros: "Boarding procedure kept changing from flight to flight,keeping one guessing....Food(Asian Vegetarian was so so...served at random...."
Cons: "Luggage came on time."
Pros: "Food was amazing crew was too helpful nice DDF overall flight was good will travel again"
Cons: "We kept a option for wheel chair but no one turned up that was disappointing."
Pros: "Enjoyed the flight and would rate the overall experience 4+. The only negative is the unduly long time for the luggage to reach the belt. You may like to look into this. Thanks."
Cons: "Check in an hour early!"
Pros: "Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable."
Cons: "I would like to be upgraded to first class. :)"
Pros: "I have high expectations for Emirates, and for the most part they delivered."
Cons: "They ran out of many food options by the time they came to my part of the plane. These new planes are designed poorly. Passengers were not even allowed to carry out a basic conversation near the restrooms at the back of the plane without being shushed left and right from cabin crew in their private quarters and other crew up the stairs."
Pros: "Too cramped -there was no order while boarding -seats were less spacious -Film was of poor quality and i had to switch off -the buttons were less user friendly"
Cons: "Airplane is full and small spaces very small and narrow"
Cons: "Was not able to get preferred choice of meal due to insufficient availability."
Cons: "Vegetarian meal options were scarce."
Pros: "Flight departure not on time. Hence trouble for connection flights.V were delayed by 14 hours reaching our destination.Emirates desk have not provided for accommodation to stay at JFK airport for more 12 hrs at Night from 11pm to 8 am. V were stranded at airport without sleep.V r planning to claim compensation for this horrible situation because of Emirates"
Pros: "Food and entertainment seemed a bit upscale."
Cons: "Young air hostesses with a bit of attitude. Wouldn't talk, just shake their heads in a weird way, to ask about what I wanted to drink or eat. None of my luggage made it."
Pros: "Crew did an outstanding job"
Pros: "I was moved up to comfort instead of main cabin."
Cons: "The wifi didn’t seem to be working on the flight even tho it said it was equipped."
Pros: "Saftey measures great"
Cons: "Serve alcohol :)"
Pros: "Nice airline attendants!"
Cons: "Enforcing people wear masks over their noses!"
Cons: "It was great! Nice job Delta !"
Cons: "We didn't really have social distancing on board but it was as good as could. be expected"
Cons: "Good for now"
Cons: "There should not be a pay wall around the internet in today's day and age"
Cons: "Felt unsafe. Guy with guns and how delta employees handled it blew my mind!"
Cons: "Better choices for food"
Cons: "Significant delay of departure."
Pros: "Safe and fast journey."
Cons: "Vegan options for everything."
Cons: "Best option across the pond"
Cons: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Pros: "While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!"
Cons: "Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful."
Cons: "Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t"
Cons: "Flight continually delayed so I had to drive to Chicago and take an American Airlines flight - that cost an additional $700"
Pros: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Cons: "Not enough pens"
Pros: "Friendly staff. Very comfortable seats"
Cons: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"
Pros: "Able to watch a movie, even though can't finished it."
Cons: "LATE DEPARTURE, LATE ARRIVAL IN ATLANTA. Good thing I brought some snacks. My seat was changed to the window (I hated it) instead of aisle as I pickedbefore when I checked in in Amsterdam. I should buy Virgin Air ticket for my round trip ATL-Ams vv, saved me about $250, if I knew it would be late"
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Pros: "When I arrived at Detroit I noticed there was an earlier flight going out to Amsterdam. The nice Delta rep gave me a new boarding pass for the earlier flight because there were empty seats on that plane."
Cons: "Bad information about delays"
Pros: "On time"
Cons: "Hard landing"
Pros: "Great experience"
Pros: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."
Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"
Pros: "Service was great. Regular drinks and snacks."
Pros: "Free movies. Clean and modern look to airplane."
Cons: "Could not get wifi to work."
Cons: "The vegan meal was not good"
Pros: "Delta personnel were very pleasant/friendly"
Pros: "Cabin was very clean and comfortble"
Cons: "Delay 3 hours in the unheated airport in Monterrey Mexico was very uncomfortable"
Cons: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Pros: "Arriving to the destination"
Pros: "Aircraft appeared to be brand new"
Pros: "I really enjoyed the just a little bit larger seats, extra leg room, and the ability to watch a movie on a screen that wasn't my iphone 6 screen."
Cons: "It would be nice to have gluten-free snack options on the flight, since I have to be gluten-free."
Pros: "Everything was excellent"
Cons: "Excellent job and keep it up"
Cons: "Plane was hot but that seems common for these small planes during the summer."
Cons: "See above."
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Very friendly and efficient. Food was hot and red wine excellent."
Pros: "Don't know yet. We're still waiting to leave."
Cons: "That you're asking how it was before I left."
Pros: "Media options were ok."
Cons: "I received a frozen beer and no napkin. Beer began to overflow, and I sat there for about 10 minutes before another flight attendant walked by. Her attitude was less than desirable upon seeing the situation. Also my luggage never arrived in Singapore. Shanghai didn't have any notification, so I assume it was lost on the Delta end. Overall I am very disappointed and will be seeking a non-delta affiliate for my next trip."
Pros: "Yeah Everything well organized"
Cons: "I believe so"
Cons: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Cons: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Pros: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."
Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Pros: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Cons: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Pros: "The whole crew is so kind"
Cons: "Delta made my whole first flying experience the best."
Pros: "The schedule and timing"
Cons: "The airport, some of the crew, the aircraft seats, the entertainment system"
Pros: "Food and drinks very good"
Cons: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Cons: "Excelente aerolínea"
Pros: "Everything was great"
Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Pros: "Air france crew at Mumbai Airport very rude and not supportive during checkin"
Cons: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Pros: "Flight was on time."
Cons: "Food could have been much better in comparison with other airlines."
Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Pros: "Over all pretty good for price."
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Cons: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Cons: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Pros: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Cons: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Pros: "Onboard crew was friendly. Dinner was good"
Cons: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."
Pros: "Quiet! No noise-canceling earphones needed. Delicious food."
Cons: "Leg space."
Cons: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Cons: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Pros: "Todo muy bien Volvería a viajar con ellos."
Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Pros: "This is what happens when you get roped in by a low price."
Cons: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Pros: "The crew was good and very good pilot's"
Cons: "No leg room between seats"
Cons: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Pros: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Cons: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."
Pros: "Crew was great"
Cons: "Not enough food"
Pros: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Cons: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."
Pros: "Was upgraded to Business class, so the food was acceptable. Comfort score also reflects the Business class seat. Cabin crew were friendly and efficient."
Cons: "One bag did not arrive in Toronto, apparently delayed in Paris."
Cons: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"
Pros: "Good service"
Cons: "I was not given my original reserve seat and no reason was given"
Pros: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."
Pros: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Cons: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."
Cons: "Rude check in lady who said I needed to check bag (but didn’t. Loads of space)"
Pros: "Flight took off on time. Boarding was organized."
Cons: "Cabin was cramped. Food quality was so so."
Pros: "Delicious inflight meal and outstanding service!"
Cons: "Please keep up the same standards"
Cons: "Much better"
Pros: "I’m pleasantly surprised that this ancient plane made it across the Atlantic"
Cons: "Broken entertainment system, no charging ports, broken window screens, broken reading lights, no AC. Plane was too old to be in service"
Cons: "The seats are not just uncomfortable, they are awful. Worse than Wizzair!"
Cons: "The flight attendants were awful. Even before the flight had taken off, I watched one hell at a passenger when he couldn’t find his seat"
Cons: "I paid 20 pounds for seat 9 something and was given seat 32F"
Cons: "3+ hours late"
Pros: "Absolutely nothing."
Cons: "Lack of punctuality (90 minutes late, due to “late arrival of inbound aircraft” as per usua). Ever decreasing seat pitch so absolutely abysmal lack of comfort. Dismal snacks and drinks for purchase. Bus service at LHR rather than jetty."
Cons: "The food, entertainment and the seat wasn’t comfortable"
Pros: "Crew was ok"
Cons: "50 euros charged to checked one suitcase. Book flight online was not clear that there was extra charge for checked suitcases. The airport personnel said that he had to manage weight. The flight was not full and only a few suitcases on the belt at arrival... Will not fly with this airline again."
Pros: "Snacks or water had to be purchased No in flight entertainment Crew not so nice"
Pros: "Only the crew."
Cons: "No water no food no blanket. No pillow.and it was freezing."
Pros: "Everything it was 100 percent"
Cons: "Luggage is held up but I will eventually get it here"
Pros: "Check in was a breeze, and the food was good!"
Cons: "Our flight was delayed d/t engine trouble, & we missed our re-booked connecting flights twice & finally our third flight was only available to a different city than originally planned.. (Newark, NJ instead of JFK) In compensation, we were offered a coffee voucher but had to dead run to catch the next flight. No time for coffee."
Cons: "Entertainment system is very old and the flight is also very old."
Cons: "The staff would not accept cash for the food and drinks, I didn’t have any so had to stay thirsty"
Pros: "The flight was on time"
Cons: "This was an old plane. No electrical outlets. The entertainment system didn’t work. Sure didn’t bend over backwards to make us happy. 1 cup of coffee. I did get a refill but only because I got up and asked someone. I will sure avoid British Airways. We took 3 long flights with them and they were all on that old 747. They need to update."
Pros: "The Business Class accommodations and staff were excellent. The boarding process was on-time and painless and made a very long trip enjoyable. Despite my poor experience checking luggage, see the dislike comments, there were two employees who did go out of their way at the end of my poor check-in experience to help me. I did not get their names, but their good service was greatly appreciated. The plane crews were also awesome!"
Cons: "1.Outdated website information: I have a small travel guitar that fits in the overhead bins and I always take it with me when I travel, with no issues. It counts as my overhead carry-on. I checked the British Airways website prior to leaving the U.S. and it said small instruments were okay. I was able to board from San Jose, USA, with no issues. However, I was told at Heathrow that no stringed instruments were allowed at all, under no circumstances, ever, no matter the size, even Business Class, even First Class, even if other airports were not enforcing the rules. The rules that ARE NOT LISTED ON YOUR WEBSITE 2. Poor customer service: Due to the above, at Heathrow airport, I had mixed signals everywhere and had to check-in THREE times, twice to oversize, I was sent back and forth all over the place, finally having to go all the way through the airport to pay to have my item boxed. Most of the folks along the way were extremely unpleasant and rude and acted as if it was the craziest thing in the world that I would have a carry-on travel guitar. TRAVEL guitar, small, not full size, not needing any special treatment. Most of the agents, who knew I was struggling with this, did not help me, for example, I had to wait in line all over again, twice! There was one woman that tried to help me and put me to the front of the line on one occasion and the last agent was helpful as well. I did not get any names, which I should have, because at the end, I FINALLY had those two staff members who helped me (see liked comments). I still had to check my box, but the final agent really went out of her way to make me feel better about the experience because she could see that I was given the runaround. But the folks at Oversize and the pre-Security line, were absolutely horrible and rude. No excuse for it at all. None."
Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "My onboard entertainment system's headphone didnt work. I Was told there is nothing they can do about it, which is fair enough, but i dont think it was fair on me. People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Pros: "How efficient, professional and pleasant the captain As well as cabin crew were."
Pros: "Friendly service"
Pros: "Because of you he delayed flight from Los Angeles they gave us a new one to Milan which arrived on n Linate instead of Malpensa two hours after my scheduled trip. Not nice"
Pros: "The crew was very considerate of the fact that we couldn’t order special meal, but quite willingly offered as food which is totally the opposite of our the previous flight"
Cons: "Never got on the flight. the delay in the previous flight did not allow me to board this one."
Pros: "Ticket price"
Cons: "It's third time British airways lost our baggage. Come on BA, you can do better than this!"
Cons: "My main issue is that I wasn't adequately informed that it was a codeshare and that I could choose my seats ahead of time"
Cons: "Seats are way too tight. Plane itself was very loud."
Pros: "flight on time"
Cons: "hard to check in to BA in Helsinki. signage could be better as this was a code share."
Cons: "The crew was rude and almost didn't seem like they wanted to be there especially this one person called Byron."
Pros: "Upgraded the world traveler plus and the larger reclining seats, plenty of drinks and good food made all the difference for such a long flight. I'd return to British airways"
Cons: "My personal tv display didn't offer me all the entertainment options that it should have, but the one next to me did and I didn't complain."
Pros: "Check-in was very easy and actually quiet compared to the rest of the airport."
Cons: "When we walked into the airport (upper floor), I didn't see any signs directing me to British Airways. We walked a long ways and finally asked someone who said we must go downstairs. More signs would help."
Cons: "Extremely old aircraft. Entertainment was terrible with old screens which had half the pixels missing, mapping was 1980s style. It's about time BA updated or got rid of these old planes. Seat would not recline as we were stuck in the very back row of economy. Very uncomfortable experience. BA, this is no longer good enough - relying on customer loyalty will no longer work!"
Pros: "All but one of the FAs were amazing. Very kind and patient with the kids on the plane. The plane was also very quiet and comfortable."
Cons: "The food was super greasy and not good. My daughter wouldn't even eat her Mac and cheese. The overhead voice is very quiet and hard to hear. I didn't hear most of anything that was said other than the safety briefing."
Pros: "I realize that you always have to pay for food on short haul flights these days but, considering that, I was pleased with the M&S food offerings. There was enough variety to please our young children, vegetarian and omnivores and the prices were reasonable for airline prices. It came in very handy as it was definitely lunch time."
Cons: "I was surprised to have to pay to reserve a seat on a BA flight beforehand. That's getting to close to Ryanair. Also, the boarding gate at Venice Marco Polo was awful, super overcrowded and confusing. We actually had two different flight lines getting merged. Expect better from BA facilities."
Pros: "The crew was efficient"
Cons: "Food was really bad. I would like much more entertainment in such a long flight."
Pros: "Good service friendly cabin crew"
Pros: "On time flight."
Cons: "Even charging for water is extreme. Boarding snafu as we already were security checked and passport checked waiting for our flight, the change in gate made us change terminal and redo all."
Pros: "Crew was awesome"
Cons: "My seat covering was too short and plastic part exposed. Luckily empty seat was used to replace actual seat"
Cons: "Paying for everything. Only 2 toilets for entire economy section"
Pros: "Nothing really. Except the general BA at T5 which is fine"
Cons: "Everything about the flight. From low quality, poor breakfast on Club cabin to poor service and no entertainment on the flight. It is not certainly value for money for traveling Club."
Pros: "friendly staff, decent food"
Cons: "seats weren't particularly comfortable, the side bolsters on the economy seats are a little too aggressively tall"
Pros: "Smooth boarding and on time on both flights. Food was decent."
Cons: "(1) Some in-flight entertainment issues which meant it wasn't working for about 30minites. (2) I know the crew have a hard job and have many difficult passengers to deal with. Even so I do find there's a bit too much "attitude" shown by some members of staff. On my flight to London, a mother with a young child wanted hot water and the staff (middle aged British male) was trying to tell her repeatedly she should say "please" when she asks. She was asking politely so this behaviour was rather poor in my view."
Pros: "Flight was on time"
Cons: "Service on board was ok, staff not very friendly."
Pros: "Food was decent as was entertainment. Pretty new aircraft and lavatories were clean throughout flight."
Cons: "Crew was ignorant yet again, seats had poor legroom blocked my media box."
Pros: "Good service, lovely,approachable ,gorgeous personality-crew. I"
Pros: "Extra leg room in premium economy"
Cons: "Service poor relative to global peers, food mediocre, entertainment system totally outdated"
Cons: "Delay. Poor food."
Pros: "Politeness, precision, correctness."
Cons: "It was a little bit hard to understand the words of the pilots because of the noise."
Airlines flying from Detroit to Chennai have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Detroit to Chennai
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